3 (Three) Outage in Harlow, Essex, England

@ThreeUK can you please tell me why my signal is so bad even when I've got full bars? 🤔

So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

@ThreeUKSupport - can you please help?

@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

Congratulations to @ThreeUK @ThreeUKSupport! @ScottishPower has achieved the impossible and knocked you off the no1 spot as the worst, most inept company I have had the misfortune to encounter in my 46 years of being alive!#scottishpower #terriblecompanies #badbusinesses

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

@ThreeUK paid my bill. Phone still not working. Wtf is going on

@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

not had signal in my house on my phone since March @ThreeUK please sort your customer service out

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

@ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

@ThreeUK my internet is not working and I pay everymoth £72.13 for a unlimited internet. Please Could you fix it. Thanks

I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

@ThreeUKSupport I have deleted then reinstalled the app.. tried to reset password.."There are the following errors. We're really sorry, the My3 account isn't available just now. Please try again in a little while. MY3-AUTH-UNAVAILABLE"

@ThreeUK my phone has randomly stopped charging, leaving me without a phone!! How can I get help please???

@NigelGarbage @SMARTYMobileUK @ThreeUK I am also experiencing the same issues! All I get from SMARTY are silly gifs after hours of raising the issue but no action! My old no from Three was supposed to port over by 5pm today. My old SIM with Three has stopped working so now no one can contact me.

@ThreeUKSupport It's just a comedy now as I've been trying for two days to use the link you attched to message you and it says not available try later. #awful #NeverAgain #Unbelievable

@ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

@davestokes @ThreeUK Wretched, any other mobile providers you could go with instead? That's borderline criminal to charge without service.

@ThreeUKSupport Can you help me transfer my number over from Three monthly to a Three PAYG account? I've gone through at least 12-15 customer service reps who haven't managed to go this successfully. I'm not sure why it's so difficult...

@ThreeUKSupport I ported a couple of phones to a new network - your online system advised me there would be nothing further to pay. I am then sent 2 invoices - 1 in credit but the other with a balance - I was charged a cancellation fee on only one account despite being told there was no fee.

Not that @ThreeUK will answer or help me as they don't seem to like sorting problems. Only reply to comments praising them.

@ThreeUK I need to cancel my contract. ASAP, Ive been on the phone for over two hours... TWO HOURS, come on like? That is a joke! I got onto the chat to talk to someone and have just been disconnected after speaking with who ever to be told I was being transferred.