3 (Three) Outage Report in Loughton, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Loughton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Loughton, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Newham, City of Westminster, London, Hackney, Waltham Forest, Poplar, City of London, Kensington, Islington, Tower Hamlets, Dagenham, Mayfair, Paddington, Fulham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| Newham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Loughton, England
Latest outage, problems and issue reports in Loughton and nearby locations:
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
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dj profile
(@djprofile) reported
from
Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Marsha Brown
(@MarshaLeytonia) reported
from
Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Dolling
(@GaryDolling108) reported
Hey @ThreeUKSupport the signal is down in Ex151pb
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Tallboy 💙
(@hugzee) reported
@ThreeUKSupport I ported my number to another provider on 29 Jun, but as yet I've no confirmation from Three that my account is closing/closed. Any idea when I will? I've just paid another monthly DD to you and I'm not sure whether that's correct. My site login no longer works
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Daisy Whitehouse
(@Social_Daisy) reported
@ThreeUKSupport The whole point of him agreeing to stay was that he would get roaming till it ran out and then he would be able to cancel his contract immediately which he now can’t do.
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Daisy
(@DaisyMcClean) reported
@ThreeUKSupport hi, I want to enable data roaming for my plan but every time I call 333 it tells me you are experiencing technical difficulties and to “try again later”. Can you help me?
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Dan Clarke
(@danclarke12) reported
@ThreeUKSupport hi, I've had unreliable network coverage in SW17 for the last couple of weeks (using a 5G hub). It had previously been faultless for months. Is there an issue in the area and how long will it take to be resolved? Thanks
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pbgray
(@pbgray1) reported
@ThreeUKSupport Hi - thanks for that however I am paying my money to you every month. You are the seller of the device and therefore it's your responsibility to sort it. You're essentially saying it's not your problem once you've already got my money?
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Daisy Whitehouse
(@Social_Daisy) reported
@ThreeUKSupport This happened to me when I rang to cancel mine because I had no signal at home, told I could cancel for free and then sent a bill for £300 and the transcript of the call was all weird and didn’t cover what was discussed at all.
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🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼♀️🌎🌍🌏
(@TweetsWithBite) reported
@ThreeUKSupport Normal customer service webchat. I was told that my contract had changed to a rolling monthly contract. Therefore the T&Cs had changed & Go Roam charges applied. That didn’t make sense to me, as a) I’d been on a rolling monthly contract from the start & b) hadn’t made any changes
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David Low
(@daviddlow) reported
@sazzy @ThreeUK I’ve had a few of those in the last few weeks, in the same circumstances. Currys had by far the worst customer service I’ve ever dealt with - just at the time you need it to be straightforward.
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Tingting Gao
(@Tingting_maggie) reported
@ThreeUKSupport Part 3 : 2nd contact: they made a mistake change B as pay as you go. 3 rd contact: did nothing all failed. Although the local store said all issues solved. 4th contact: they changed A to B , I lost number A now. 5th contract: they say B can not change to A .