3 (Three) Outage in Romford, Greater London, England

@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

@ThreeUKSupport how long will your site be down please

@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

not had signal in my house on my phone since March @ThreeUK please sort your customer service out

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.

@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think

@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈

@ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation

@Payforit_Sucks @ThreeUKSupport @ThreeUK You are right. I am very well aware about these scams and I didn’t click any advert. But they still charging me with the help of @ThreeUK to take money more than my settled direct debit with three company. Kindly tag the other customers so they won’t lose money or quit @three

@ThreeUKSupport This is the way. Company treat their customers. @ThreeUK @TheO2 @lebara @VodafoneGroup @VodafoneIN @threecheapservice

Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport

@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.

@one_mrs_k @ThreeUK We’ve had issues the last few weeks! Upgrading the wrong phones, charging different prices to what was agreed etc! Luckily was sorted fine! The Glasgow team were great at sorting it all out for us

@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

@ThreeUK what's going on with your internet service today? at no point today have i had a 4G signal at all #notahappycustomer #poorservice #wheres4g

@ThreeUKSupport I got your 3g broadband, cancelled within a week, got sick forgot to return devices, now billed £1250 - customer support say's this is my early cancellation fee, won't budge Never had service. Items still unboxed. Sound right? #warning #badservice

@ThreeUKSupport Made another call to 333 at 16.12 - explaining that I had been cut off for 4 days 7/8 July as advised by @ThreeUK and 9/10 when I had no network at all. Same thing happened - your operator cut off call. This is modus operandi for @ThreeUK because of the frequency of disconnection

@ThreeUKSupport It doesn't help. I'd like to downgrade. There isn't really a lot of support for that kind of action at carriers. Odd

Finally got a call back from @ThreeUK customer 'service' about a complaint. Then had to call them back - long list of options, none relevant, on hold for ages. Finally gave up. Can't wait for my contract to come up so I can change providers.

@ThreeUKSupport Hi I have been trying to pay a bill and cancel my mobile internet account since Thurs, your phone lines have "technical difficulties" and hang up, your live chat directs me to phone, and you've given me another number which doesn't even accept calls. Help?

@ThreeUKSupport I lost count of how many rounds of your truly awful playlist passed but I did get through and it was cancelled efficiently.

@ThreeUKSupport It says there are no operatives available... and your advisor said they are too busy to help and call back tomorrow!