3 (Three) Outage in Romford, Greater London, England

@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!

@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY

@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

@ThreeUKSupport Never in the 13 odd years I've been a customer!

@SatanicTaxi @ThreeUK Was on ee changed to 02 not made a single call in London that's hasn't dropped out and 4g is ridiculously slow

@SatanicTaxi @ThreeUK Not as bad as 02

Hello @ThreeUKSupport can someone give me some insight into wtf is going on please

@ClaudioAlbertin @FluffehAdam @ThreeUK @VOXI_UK Ah my voxi sim doesn’t work for the voda network, managed to get on with an old Payg sim, was just a bit of a faff

@ThreeUKSupport Yeah, sorry; I'll still buy the Huawei P30 Pro from @ThreeUK and get the GT from Amazon. In dire need of a new phone/Fitbit....you really should take that bundle "deal" down. Unfair practice to run people around, then try to force another bundle on them. Estate agency tactics.

@ThreeUKSupport Well its not going make any changes, I have called many times regarding bad internet connections but nothing has changed! The best thing to do is leaving three, this is my advice to everyone.

@Claytoncast @ThreeUKSupport @giffgaff I was in Bologna Italy for most of the month of May and didn't have any problems. Maybe it depends where you are. Anyway good luck.

So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.

Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk

@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

@ThreeUKSupport my data doesnt work and when it does it’s extremely slow! What am I paying £50 a month for

@ThreeUK I’m paying 50 quid a month and my data never works! Ridiculous mate honestly

@ThreeUKSupport why is the signal been so poor for the past two days... Little to no signal on mobile data or for phone calls. Shocking!!!

@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

@LondonJacko @ThreeUK Joke of a network mate!

@ThreeUKSupport are there problems with data on your network because both iPad and iPhone are barely working on data despite 4 or 5 bars on 4G

@ThreeUKSupport You enabled them because I never gave them access so I suspect you work with them I have asked several times you block @MoPlay as I never gave them access so who did @metpoliceuk #KindlyAdvise

@SketchLisa @ThreeUK Some businesses do not deserve customer loyalty.

I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

In central London today and seriously crap reception from @ThreeUK as per usual.

@ThreeUKSupport we have a Relish Box but it’s not giving WiFi signal. We have reset box etc but still not working. Is network down

@Nicktendo_ @ThreeUK Was with Voda for 20+ years and had no issues, then everything changed. Last few years were endless aggro with no rewards for loyalty. They didn't even try to tempt me to stay.

@Nicktendo_ @ThreeUK I recently left Voda for Sky. Been with them for six months and no problems. Data rollover can be banked or redeemed against products they sell.

@em167 @ThreeUK help this poor woman pls #datadeals

@ThreeUKSupport I've had no mobile signal for over a week in my central London office. The website keeps saying it will be fixed on that day yet never does. Shocking service. Extremely unhappy as I cant make or receive any calls. I'm not in the middle of nowhere!

@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)

@ThreeUKSupport is there are problem in Hackney with 4g as it’s been really bad and weak signal. Codes E5, E8 @ThreeUK

@ThreeUK please can you say if your going to invest in Kings Cross, London coverage. For a mainline station in the capital the network coverage is a joke! Can’t check any data!

@ThreeUK why have. I got no data or phone signal this morning in the RM1 and RM14 and RM20 post code areas

@ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses

Just realised that @ThreeUK doesn’t have Canada on their list of countries and this has become an issue 11 days before I go

@ThreeUKSupport Server errors aren’t fixed by that, but I spoke to a nice man in your call center who sorted it.

@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

@ThreeUKSupport Everywhere. Even places say I have full signal and 4G and my internet just does not work or is terribly slow

@ThreeUK your app has a broken feature - paying bills. My partner has same issues, card payment went wrong. Not clear what problem is. Had to call you b4. Please come to our house, to collect payment. I’ll give you our address. Deleting app. Please let me know when it works.

And the aawaes for the most Rude unhelpful and discriminatory customer services goes to @ThreeUK and there team at @ThreeUKSupport . Well after the way I just been spoke to by your team I think I am going to be finding a new supplier for our accounts. Well done

@ThreeUKSupport It’s odd as it happens in most places in London. Like where I am right now, e17 9pp, its only 2 bars. When i’m at work, nw1 5lr, i’ll sometimes have no network/or it not working

@ThreeUK As a London taxi driver who’s been loyal to your network for over 10 years didn’t realise that you are in bed with the tax avoiders time to move to a new network provider there safety record is appalling 😡#ubered #taxi #london

@ThreeUKSupport (2) Furthermore, my contract ran out of the 13th of December 2018. But I’m still being charged for it. Which was the original issue I was calling for. I’m being charge £46+ and £65+ for a sim only contract. Monthly which is frankly ridiculous.

@ThreeUKSupport honestly your customer services are just THE WORST. Completely unhelpful

@ThreeUKSupport Well it’s pretty hard to get a signal 25 metres underground 😛

@ThreeUKSupport No - the odd station doesn’t seem to like me every now and again but Waterloo is consistent. It tells me to call 333 which obviously I can’t do with no signal 😄

Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

@GadgetsBoy @ThreeUK network is shite in UK, nothing new

@ThreeUKSupport I've not been to this area before and yes the problem has been since I landed. As I said my Vodafone phone is on the same network without any problems.

@mikejibson @ThreeUK Sounds much like my experience with Virgin Mobile on @EE network in Edinburgh. Amazingly fast when it works, but lucky if I get more than 2 bars, often goes to 3G or E, and where Vodafone reception was excellent in my office, EE is virtually non-existent.

@HarmlessHarley Come on @ThreeUK ! Help out @HarmlessHarley and get him a phone, please!🙂 The Twitter world needs his pictures!

@foxemerson @Three_Is_Broken @ThreeUK @giffgaff @oneplus @ThreeUKSupport Considering it but I moved from O2 to Tree about 4 years ago because I never had data coverage and basically wnt through the same issues as I'm getting now. Telecoms in the UK are ****** for all but the few. Doesn't matter what badge is in the can.

@ThreeUKSupport Well, you may not be able to see a problem but I am categorically telling you there is one. Just returned to PO18 8AA and no coverage has returned. Your cell is *****. Deal with it

@ThreeUKSupport 11 hours later and no response shows that you really aren't that customer focused.

@TheLynnLegend @SkyUK I never switched them back.. I just used 1.1.1.1 and 9.9.9.9 as the DNS to forward to for external lookups. I've since left sky for broadband (now using @ThreeUK 4G mobile broadband) as I needed better speeds (not Sky's fault, just area)

@DoISmellFood @HarmlessHarley @ThreeUK What an *******! 1 block =hopefully 1000’ more.

@ThreeUKSupport your app isn't working so I can't top up, I'm moving house on Monday and I've been trying to get on the app to prepare for this for weeks but it isnt working. Just says its connecting and will take a minute but never works!