3 (Three) Outage Report in Charlton, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Charlton, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Tower Hamlets, Chigwell, Hammersmith, London, Dagenham, Croydon, Poplar, Waltham Forest, Hackney, Southwark, City of London, Bermondsey, Hampstead, Dartford and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Tower Hamlets |
Total Blackout | |
| Chigwell |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Sarah
(@eatsruns) reported
from
Tottenham, England
Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Gareth Williams
(@Greenelk) reported
from
Stratford, England
Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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mark squillario
(@MarkSquillario) reported
from
Barnet, England
@sixteenthCgirl @ThreeUK Apparently BBC1 The One Show like to know if these things as does the Times and Daily Mail. Yet, would other Cos. fair better. I got a rude letter from TalkTalk saying my Broadband plan (£31 pm) is out dated (Virgin sold out to them, they put me on plan). Need to use Fibre!
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport @chelsduckw0rth Getting the same issue
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Thompson
(@Thompa_1972) reported
@ThreeUK can you please explain why you took a £65 early redemption fee for a no longer needed contract, failed to cancel the contract then charge for 3 more months including £10 for not paying by dd before finally ending the contract?
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DJ Simon Matthews #MentalHealthMatters
(@DjSimonmatthews) reported
@ThreeUKSupport Iv spoken to many people and no one is helping. I will be cancelling both contracts this week! Customer service is disgusting
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Drew Williamson
(@DrewWil90248865) reported
@ThreeUKSupport Every time I try that it doesn’t work, it just says please try again later. This needs to be sorted ASAP before I log a formal complaint. I have been with 3 over 10 years now
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Alan Thompson
(@Thompa_1972) reported
I have spent hours on line to your customer services being ensured that I won't be out of pocket but that is a complete lie. I can't wait to run out my contract so I can leave your network - as well as friends and family who I foolishly recommended go with you. @ThreeUK disgrace
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UncleSpontaneous 🇳🇬🇯🇲
(@real_amos) reported
@Nalliekah @ThreeUK Fammm same, literally had to cancel my whole contract, I'm fully tired
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Nigel Jones
(@planetf1) reported
@SMARTYMobileUK @ThreeUKSupport They eventually replied but still not getting much sense . Since tried two more locations and network is equally shockingly bad. Asked about cancellation yesterday and again today. Query not recognised yet. Abysmal service
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Christopher Goodall
(@Realcgoodall) reported
@ThreeUK you guys have some of the loveliest online help staff. I should know as I’ve been messaging them pretty much daily for three weeks and they still haven’t managed to send out my proof of usage! Any chance of someone lending a hand here?
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Adrian Petford
(@adrianpetford) reported
@ThreeUKSupport Hi Maxine. Thanks for your reply. Cache cleared. Link used. Login said number and password do not match. Requested reset. Clicked email link. Entered new password. Website returned my3auth.text.generic.error exactly the same as before. So still not resolved unfortunately.
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David Sutton-Ball 🏳️🌈🌈
(@davidball1978) reported
Hey @ThreeUK @ThreeUKSupport please please tell me how I go about speaking to someone about on ongoing complaint about your service. Your customer relations team are being unhelpful and I keep getting transferred to different people who seemingly aren’t listening to me!!!
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Nigel Jones
(@planetf1) reported
@SMARTYMobileUK @ThreeUKSupport Signal is decent enough. It’s data throughput that’s absent much of time. Apps not loading. Stores not loading. Sat nav not working. Spotify not streaming