3 (Three) Outage in Barnet, Greater London, England

@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.

@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

See data is down in the HA5 HA2 area typical @ThreeUK @Three_Is_Broken

@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

@ThreeUK Day three of receiving a tiny amount of signal on iPhone 11 Pro Max. I’m able to receive calls but my browser tells me no signal. The same as Speedtest. Your advice will be welcomed.

@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

Hi @ThreeUK I have absolutely no signal when going around London?????? Again, how many times is this gonna happen 🙃

not had signal in my house on my phone since March @ThreeUK please sort your customer service out

Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.

@ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it

@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

@ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

@ThreeUKSupport day four of being able to stream anything and barely access the internet despite unlimited data. Tried everything but your website is no help. And will not let me note a network issue! Please help!

@matt_beef @ThreeUKSupport I was thinking the same thing. I’m lucky if I have any G at mine never mind 4G!! It used to be brilliant.

@ThreeUKSupport £40 a month for 1 bar signal that doesn’t let you call people and 4g never works pointless on a 24month contract

@ChelseaFC I think you guys must cancel the sponsorship with @ThreeUK !!!

@ThreeUKSupport Why is your online upgrade system still inoperable? I’ve had the same message for the last 9 months saying “sorry, upgrading online is currently unavailable. This service is really popular at the moment”. I don’t want to go in store, I want to do it online.

No signal today EX24 postcode @ThreeUK @ThreeUKSupport

@ThreeUK 24 hours for a sim swap and it’s still no service, pretty poor service by any standards

@ThreeUK I need to speak to costumer service.

@ThreeUKSupport Still waiting for technical support to ring!!!!

Hey @ThreeUK is there any reason why your signal is so God damn awful?