3 (Three) Outage in Barnet, Greater London, England

@7fivefive @ThreeUKSupport Not quote that bad…

@ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

Nice one... @ThreeUK is this yet another customer throwing himself overboard!

@ThreeUK shocking signal today

If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.

Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

I’m calling my mum and three network is saying call failed even though she’s in this very house @ThreeUK fix this because it’s so annoying happens everyday

Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.

@Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile

@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

@ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

@ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.

@ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works

@ThreeUKSupport poor connection wondering to request an early termination

@ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...

@ThreeUKSupport And I mean it’s been like this pretty much all of 2019. When I asked about it, I was told just to use 3G (and that I didn’t pay for 4G, that was an added bonus so I should use 3G for the better service - not really the best customer service interaction)

@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.

@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

@ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account

@ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

@ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today

Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

@ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.

priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

@ThreeUKSupport Don’t mean to bang on here but now I don’t even get signal in dalston. Would really prefer that you took care of existing customers and fixed existing issues before moving onto new projects. No point in me having data in my plan that I can’t use

What have you guys done to the network @ThreeUK this is unbearable

@ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke

@ThreeUKSupport Well that's nice to know I don't get any money back even though you're the one failing to uphold your end of the contract due to 'congestion.' Guess I'll have to find out if the ombudsman agrees. Yes - normally I got bumped to 3G automatically and even deliberately didn't help.

@Budd5nT @ThreeUKSupport I agree! We’re paying for a service that doesn’t work and it can’t be correct the service works fine.

@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

@midasreturns @Three_Is_Broken @ThreeUK It’s more. Since Tuesday it’s been like that. And when you call they can’t help you or give you any explanation. No word about why & what is happening @ThreeUKSupport @ThreeUK

@ThreeUKSupport It happens everywhere. I need to be connected to WiFi if I want to do anything. Tried switching off my phone few times. Still have no connection & network is not working at all

@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G

@threeuk having issues all morning connecting via data near EC2V

@ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.

@ThreeUKSupport I’ve done that, in fact I’ve only ever been on 3G because your network is terrible in London. I live in central too so no there is no difference

@ThreeUKSupport Quite a busy time maybe because your service is so s%$t!!! I’ve been a 3 customer for a long time but get very very close to moving my phone too as well as cancel this crap mobile broadband!! It’s a fantastic service at 3am though!!!

@ThreeUK Your prices are good but the internet is actually shit 🤫

@ThreeUKSupport I spoke to your online chat support this morning, turns out I still have 8GB of data, for some reason it just stopped working yesterday. Not ideal.

@ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.

@ThreeUK @EveningStandard @DailyMailUK Three, this is ridiculous! Your customer service is unable to provide any help for more than 24 hours because all your systems are apparently down! This is only couple of weeks after the major outage!!!

@ThreeUK , you are now ***************. Still upgrading your system (24 hours now) and no help available on chat.

Hi @ThreeUK @ThreeUKSupport can you advise why @Bitly seems to be blocked on your network - it is very annoying

@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

Really curious to know when @ThreeUKSupport @threeuk will finally provide a good service in king cross before all the customer leave this sh*t services!

@ThreeUK it's really ridiculous that you are upgrading your systems in the middle of the week and middle of the day, and your customer service people can't access accounts. 👎😡💩

Not even 10:30am and @ThreeUk network has collapsed in C London. Neither 4G or 3G working.

@dsquareddigest @ThreeUKSupport I find this frequently with Three. Often, switching flight mode on/off cures it. Other times, it’s just the network being thoroughly broken.

@ThreeUKSupport I didnt ask how much it cost you to sponsor chelsea. Regardless of if it cost 5p you would be better spending the money on the network. Or buying you some new glasses. Regards actually sponsoring a rich football club why not get involved at grass roots level where money is needed

@Hewy_ @ThreeUK @ChelseaFC @ChelseaFCW If they’re as shit as their service then I’m afraid you’ll be disappointed

@AbsoluteChelsea @ThreeUK @LAB_CFC ****. I'm not buying a Chelsea shirt for another few years or so. This is yucky

@knightoftables @SimonDunmore @ThreeUK Even with the 30% is too god damn expensive.

@ThreeUKSupport I have. I've been through to the ops team which said effectively there is no schedule of works & I should consider leaving if I'm not happy but I am not paying over £200 to leave my contract. As a customer of over 12+ yes all I want is a network that works! I've moved 1 account

@ThreeUKSupport constant lack of phone signal, can’t use my data because signal is that useless it never works. i’m wasting my money paying for a service that doesn’t work and i can’t use, and you no longer accept resolver complaints and prompted me to call to complain, but i don’t have signal

@ThreeUKSupport Can’t raise a complaint as nobody to complain to... unless you want to spend half an hour on the phone..which I don’t.

@ThreeUKSupport Ive been losing 3 signal 4 3 days now. Cant call/send texts at times. Also intermittent 4g/data 😑

@_lamoreau @ThreeUKSupport No it's still shocking in Central London. three is the worst network provider I have ever used. woeful.

@SportsPSD @ThreeUK @Chelsea_HQ @ChelseaForum @LondonBluePod @NizaarKinsella @CFCNewsReport @SW6Daily @ojharbord @TheKickAround @EleteTSC @LaCasacaBlog A little confusing there. Numbers on the front as sponsorships never look good