Is 3 (Three) having an outage in Ilford, Greater London, England?
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
No problems detected at 3 (Three)
3 (Three) in Ilford, Greater London, England problems in the last 24 hours

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Phone (42.00%)
- Internet (36.00%)
- Total Blackout (16.00%)
- E-mail (3.00%)
- Wi-fi (3.00%)
3 (Three) Outage Map Near Ilford, Greater London, England
The most recent outage reports and issues originated from East Ham, Mitcham, Lambeth, Sidcup, London, City of Westminster, Poplar, Bromley, Merton, Dartford, Fulham, Walthamstow, Tottenham, Mayfair, Hornsey, Bermondsey, Finsbury, Islington, City of London and Barnet.
3 (Three) in Ilford, Greater London, England Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.3 (Three) Issues Reports Near Ilford, Greater London, England
Latest outage, problems and issue reports in Ilford, Greater London, England and nearby locations:-
Tom P (@zappomatic) reported from East Ham, England
@ThreeUKSupport Well it’s pretty hard to get a signal 25 metres underground 😛
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Tom P (@zappomatic) reported from East Ham, England
@ThreeUKSupport No - the odd station doesn’t seem to like me every now and again but Waterloo is consistent. It tells me to call 333 which obviously I can’t do with no signal 😄
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Alex (@alessandrolnd) reported from Lambeth, England
3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK
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Giorgio Bonfiglio (@g_bonfiglio) reported from Poplar, England
Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.
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Lily (@hovhannisian) reported from Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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Melinas Gift Shop (@RegaloLondon) reported from Merton, England
@Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again
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Terry Smith (@KillersBeard) reported from Dartford, England
@ThreeUKSupport refusing to give a PAC code. Sort of confirming why I want to get rid. Shocking service over the past two years, after many years of zero problems.
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Tom Mitch (@therealtommitch) reported from Tottenham, England
@ThreeUK I can’t believe I let myself get sucked into another two year contract with you 😞your data and phone signal in London is constantly abysmal, for me at least
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InvictaMoto (@InvictaMoto) reported from Islington, England
@ThreeUK or even 3G..... or any signal.....
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Gary (@PilotBoyGD) reported from City of London, England
@ThreeUKSupport Dropping down to 3G is the only way to remedy the problem. But it's annoying as I have to keep remembering to turn it on again. Two handsets same issue.
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Bredagh Breslin (@BredaghBreslin) reported from Lambeth, England
@ThreeUKSupport Nobody can offer me help with this. I was completely taken advantage of at your store, and I was sold a lie. A blatant lie.
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Bredagh Breslin (@BredaghBreslin) reported from Lambeth, England
@ThreeUKSupport I was lied to at your Brixton store, and told my contract could be cancelled with 30 days notice, no fee. I am told today that I have to pay £169. I have been on the phone for over an hour now, speaking with the highest escalation complaints team who have offered me zero solution
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Bredagh Breslin (@BredaghBreslin) reported from Lambeth, England
@ThreeUK I was blatantly lied to at your Brixton store in October, and now I’m being charged £169 to cancel a contract after being told there was no cancellation fee. Beyond annoyed by the service I received. I was completely conned. Completely and utterly conned.
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The Fallen (@pinski1_) reported from Islington, England
@ThreeUKSupport An app that uses data doesn't help when I have no data because your sites don't seem to be configured correctly.
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Nigel Thomas (@Nigelsongs) reported from Lambeth, England
@ThreeUKSupport @RumSMiles I agree, the app offers are now dreadful, especially the horrible gambling ones which no-one wants. It's become a pointless app.
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Donal Rodgers (@updown76) reported from City of London, England
@ThreeUK I have 4G roaming switched on. As a @ThreeIreland customer in London why can I not receive or make any messages on social media. #WifiOnly
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PGtweets (@PaulGrayburn) reported from Romford, England
@LondonJacko @ThreeUK I had problems with the masts near work and every month they’d give me a date on when they’d be fixed, never happened, got fobbed off for almost a year. Paid to leave the contract early. Piss poor network.
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PGtweets (@PaulGrayburn) reported from Romford, England
@LondonJacko @ThreeUK Worst network ever mate!
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Luke Sheldrick (@an0key) reported from London, England
Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.
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Geoff Almond (@Geoffa30) reported from Lambeth, England
@ThreeUK Well I have to say your service has started to deteriorate to such a degree that it’s time to start looking to another provider. Even in central London 4G speeds are glacial. Roll on contract renewal time.
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Tayo (@RealistTayy) reported from Poplar, England
Why is @ThreeUK network so terrible.
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Colin Gilham (@GilhamColin) reported from Bexleyheath, England
No @ThreeUK, I do not want to upgrade my contract for £4 more per month than you're offering to a new customer by using me as salesman. Then you insult me by thanking me for my loyalty Bye bye. #norewardforloyalty
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Johnathan Sia (@John_Sia) reported from Stratford, England
@ThreeUKSupport Yeah, but one out of the three choices is something anyone can get without Wuntu. It's not a Wuntu deal and is objectively the worst choice.
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Rachel Ilan (@rilan) reported from City of London, England
@ThreeUKSupport The spelling error - first tried to resolve it online, but there's no path for that. Was told after phoning support that I can email an ID and it will be resolved. Did so, waited some days for a response. Then learned that they needed additional info (not mentioned), sent today.
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Rachel Ilan (@rilan) reported from City of London, England
@ThreeUKSupport Unfortunately, it looks like the name issue remains unresolved. There was info needed which the phone support didn't mention, so I got an email response today asking for that, and then another automated response saying 'wait 5 more business days'. It's a pretty poor experience.
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Rachel Ilan (@rilan) reported from City of London, England
@ThreeUK My experience with your service so far: Still unresolved issues with connectivity while traveling in Munich. Misspelled name, still not corrected after a phone call and email to support. We're under a month into the contract.
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Marc Brown (@marcbrown75) reported from Ilford, England
@ThreeUKSupport Yes. To no avail until a mate downloaded the log file from the dongle and pulled the number yesterday. Now cancelled. Doesn’t help with credit file issue.
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Chris Baker (@mrbakerphysics) reported from Grays, England
@ThreeUKSupport If this was a credit card they'd say "sorry that happened sir, we've blocked that charge and won't pay the company" I've told you it's a scam, that I didn't sign up, and you're still going to pay them! And you expect me to contact them to get MY money back. Just cancel it!
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Chris Baker (@mrbakerphysics) reported from Grays, England
@ThreeUKSupport No one wants to pay £4.50 for a link to a holiday website. It's a scam. You're enabling scammers, don't give them a platform. If this was on my credit card they'd deal with it, so if you want to act link a payment service then you should act like one.
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Rachel Ilan (@rilan) reported from City of London, England
@ThreeUKSupport Phoned support. Got help with a separate issue (name misspelled when I registered via phone), then transferred. Details I gave the first support person weren't sent to next, & they weren't able to resolve. Did credit me for time without data. 🤞for my next trip I guess. 😕
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Rachel Ilan (@rilan) reported from City of London, England
@ThreeUKSupport That's incorrect. :) It seems like you didn't read the prior thread. I appreciate the support, but I've paid for services (and followed the instructions) - and they didn't work. Please let me know if the best path for resolution is to cancel my contract and find another provider.
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Foyy (@foysoltanvir) reported from Ilford, England
@ThreeUKSupport Why would I let you know the outcomes once I get the money why don’t you do something about it instead of tweeting like you give a shit
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Foyy (@foysoltanvir) reported from Ilford, England
@ThreeUKSupport I was told last week they will refund me and I will have money in 3 working days. I called today and they said they will raise a investigation to call back in 48 hours and then I will find out when my refund will be processed! I also have 2 contracts still with you guys! #poor
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Foyy (@foysoltanvir) reported from Ilford, England
Stay away from @ThreeUK worst network and customer service! Cancelled my contract with no termination fee but they still charged me and now taking weeks just to refund because it’s going through investigation! #stayaway worth the extra money to use @EE
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AJ (@ja9ae) reported from Bromley, England
@ThreeUKSupport @jtahoyle When automating your support goes wrong.
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It's me, John (@johnrahers) reported from Lambeth, England
@DerrenLitten @ThreeUK @ThreeUKSupport They are beyond awful! Me, along with a few friends, jumped to EE and they are amazing! And you can use your allowances abroad too
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Laura Hitchcock (@Laurawantsmore) reported from London, England
Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡
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DJ Wise (@djwisednb) reported from Merton, England
How do you get your puk code without waiting 30 minutes on hold then when customer service realise they can’t persuade you to stay put the phone down on you #shocking service @ThreeUKSupport @ThreeUK
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chloe alice lily 🌷 (@chloealr) reported from London, England
@ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!
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oMG (@manugiugliani) reported from Hackney, England
@ThreeUK You upgraded my account from £9 from £69 WITHOUT me requesting or agreeing with it. Apparently over the phone, however customer service won’t provide proof. This is a SCAM. we changed from O2 last year for the very same reason. Changing again.
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Michael Snasdell (@MichaelSnasdell) reported from London, England
@Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.
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James Pearce (@jamespearce87) reported from Merton, England
It works fine until @ThreeUK has an outage or a network issue, then it just looks smug and embarrassing.
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Daniel Durrans (@danieldurrans) reported from Islington, England
Had to lend a restaurant some of my @ThreeUK personal hotspot so I could pay my bill. They were on @O2 and suffering from the massive international outage. Thanks @ThreeUK !
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The Cockney Diamond Geezer (@AkstyleLondon) reported from Enfield Lock, England
people on #02network moaning about it being down try being on @ThreeUK just go to certain parts of London no signal no internet nothing
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John Till (@JohnTillUK) reported from Camden Town, England
@chrishorn1978 @ThreeUK Their call centres are awful though
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angela tebe (@angelatebe) reported from Camden Town, England
@ThreeUKSupport iPad Pro was delivered to neighbour by DPD not at my request, when I tried to return they still tried to hold me to 14 day return even though I was only one day over, no response from Complaints, customer service rude and unhelpful
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angela tebe (@angelatebe) reported from Camden Town, England
@ThreeUK how can I raise a complaint - iPad delivered to neighbour but I am still being held to 14 day return. Customer service rude and unhelpful, Complaints team unavailable
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Colin Gilham (@GilhamColin) reported from Bexleyheath, England
Well done @ThreeUK for showing total contempt for customers by charging considerably more for upgrades than same deal as 'customer exclusive' new contract. If you want brand ambassadors give something in return. Looks like @ThreeUK have lost another 3 customers.
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Raymond Ciabattoni (@RayCiabattoni) reported from Islington, England
@ThreeUKSupport seem to be having network trouble in Ángel station area. Extremely slow speeds despite good signal strength
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Brendon Morgan (@nutterguy) reported from Ilford, England
@ThreeUKSupport still getting really poor speeds in Cambridge station and Shelford station. 😔
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:-
Mike Roscoe ⌚️ (@mikewigan72) reported
@ThreeUK Excellent customer service again! my contract was only up and the end of May-19, I received a text to say Im eligible for an early upgrade, now signed up for a sim only deal unlimited data, calls & text £20, thank you THREE! 😉
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steve courtney (@stevieco7) reported
@ThreeUKSupport Daughters phoned and been on live chat. Not inserted in helping. Even had screen shots of 1 live chat saying would get refund. But never happened and 3 not interested. Worst company customer service ever and glad to be rid of them. Would definitely not recommend to anyone
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Abid Patel (@abid_patel) reported
@ThreeUKSupport Not connected, but my wife and I are experiencing several other issues when calling on @ThreeUK. Sometimes, when the call connects, you don't hear any sound at all. Also, sometimes, when the call connects, the call will fail after approximately 10 seconds.
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Abid Patel (@abid_patel) reported
@ThreeUKSupport No, it resolves itself intermittently but the issue will return later on
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watershipbrakey (@watershipbrakey) reported
@1aura_covi11 @O2 I'm off. No recognition that the service USED to be good but has tanked and others, from a FB poll, seem to be in the same boat with the same stupid response about constantly improving service...even though they've made it worse! Time to try @EE or @ThreeUK I think.
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nosbor (@nosborino) reported
@ThreeUKSupport Signal is pretty much non-existent inside aside from a random 1 bar that isnt strong enough to do anything with, but once im outside its a little better.
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nosbor (@nosborino) reported
@ThreeUKSupport With the best will in the world, i have tried your wifi calling app and it would do nothing but end calls while i was mid call and is just clunky and awful in general.
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Hayley S (@HaySVet) reported
Yes again at the stoop and I’ve no internet connection despite 4G signal @threeuksupport - and before you ask no I can’t put my sim in a different phone #everytimeattherugby #startingtogetirritated
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Iain (@millarir) reported
@ThreeUKSupport Sorry page has expired before I could grab one. Had your logo all over it saying I was a loyal customer and could win a prize if I answered some questions.
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David James Lennon (@cowboystyle) reported
@ThreeUKSupport customer services can't even find my number! frustrating. sorted the addon by dialing 444 though.