3 (Three) Outage Report in City of Westminster, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in City of Westminster come from postal codes SW1V and W9.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (43%)
-
Total Blackout (32%)
-
Phone (16%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, London, Hackney, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay, Hampstead and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
-
Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
-
Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
-
Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
-
The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.
-
Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.
-
Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
-
Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡
-
ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.
-
The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
-
steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
-
Alex / A•F•S
(@afs_inc_) reported
from
Camden Town, England
Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣
-
Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
HUDA°🦋
(@iamhvda) reported
im actually vexed. i reported it on the 2nd of march. reported AGAIN on the 6th march. reached out AGAIN on the 16th march and this later is dated from the 20th march and i receive it on the 25th (today). what ******** are you lot playing at? @ThreeUK @ThreeUKSupport
-
Woodacris
(@Esgargoth) reported
@ThreeUKSupport can't login to account. Says wrong pass. Pass reset doesn't send an email. Bill is overdue as direct debit refuses to setup... 😢
-
Arthur
(@apowell1730) reported
from
Little London, Isle of Man
@ThreeUK I need help please. I’m currently in Isle of Man & I’ve just tried to top up with an Add on but I’m not being allowed. My phone seems dead & I can’t answer any calls either. What to do to get some credit please? Thank you 🙏
-
Le87c
(@le87c) reported
Hi can you explain why @ThreeUKSupport plus code was down @nerocoffee Glasgow this morning and unable to be used.
-
Alex Gower
(@AlexGower90) reported
@ThreeUKSupport @ThreeUKSupport Still no attempts by you to contact me regarding my bill. Your customer service is appalling
-
Rob Sz
(@RobSzla) reported
@JoyOfPedals @MoneySavingExp @ThreeUK Hi. I have new(ish) three 5G mast 250meters from home. Never had problems with speed or cuts. It was down max 3 times in 24 months. Maybe I am just lucky.
-
Joy Of Zen Motoring
(@JoyOfPedals) reported
@RobSzla @MoneySavingExp How are you finding the reliability of service? I've heard the 5G @ThreeUK home broadband cuts out or slows down regularly... Am thinking of switching, but can't have unreliable internet.
-
Known-T
(@teewallacex) reported
@ThreeUKSupport @ThreeUK another month you have ROBBED my bank !!!! Taking payments on dates not due, 10 different advisors telling me different stuff. NEVER GO WITH THREE. They STEAL and don’t stick to a contract. The financial ombudsman will be in touch
-
James Telford
(@jtelford) reported
@ThreeUKSupport And yknow I'm trying to use the mobile data for when there isn't WiFi and I need it, so that isn't really a solution.
-
Commsrisk
(@Commsrisk) reported
@ThreeUKSupport Why is your support so lousy? I have one simple problem that needs fixing but both your systems and your staff keep wasting my time. 1/n