3 (Three) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W2.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hampstead, Islington, London, City of London, Newham, Harringay, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, Wandsworth, Ealing, Croydon and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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SAMUKA
(@SamueltoeToe) reported
from
Enfield Lock, England
@ThreeUK my internet is not working and I pay everymoth £72.13 for a unlimited internet. Please Could you fix it. Thanks
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Martin Calder
(@MartinCalder4) reported
from
Walthamstow, England
@ThreeUK I am very unhappy with the three network the coverage/signal in E17 8SN is so bad on both 3&4G the hope for 5G is year’s away for faster data
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Cxesxr
(@cxesxr22) reported
@YOSHEROSE You’ll never beat @ThreeUK price and customer service.
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APRIL_charity
(@APRIL_charity) reported
@ThreeUK I was on an important Zoom meeting and the connection to 3G on MAC failed- it stated ‘ no Internet connection’ can you help please as I have important presentation to make to medicines regulator Friday and don’t want this issue to occur again.
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Papa Lazio
(@swsmith73) reported
@ThreeUKSupport I do appreciate that but some indication of length of work would be good rather than the impression that it will be completed. Is there a expected time for completion? My livelihood depends on my having a working mobile service.
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Maria Hartmann
(@bnice2all) reported
@ThreeUKSupport Hi, a notification keeps flashing up on my mobile about a ‘Network update’. Is this genuine?
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stephen dodds
(@cockneymagpie) reported
@ThreeUKSupport And guess what Monday has come and gone and still we have 2 sims, PAYG & Monthly contract ones does phone calls the other text messages, you could not make this up. @Ofcom you need to deal with this company 13 weeks to port a number so poor no one cares as long has we pay the £
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Caroline Smethurst
(@cazsmet) reported
@ThreeUKSupport I have tried 4 times since yesterday to get a proof of purchase for a lost phone & each time I keep getting told I will receive by email in the next 2 hours & that I will not have to get in touch with you again. I have still not received anything. Can you Help ?
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Ben Green
(@BEN_GR33N) reported
@ThreeUKSupport Already been through a crazy “troubleshooting” process via live chat where they wanted me to delete my cache after explaining speeds are poor all over Brighton and I have 2 devices showing the same poor speeds. Choose any Brighton postcode because its all the same, try BN1 2FN
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Shaun Barnaby
(@shaunyb) reported
the concept of intelligent customer service seems to elude many right now, my hour long conversation with @ThreeUK is not going very well
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PTI Tehsil Kotli AJK
(@UkKashmiri) reported
@ThreeUK its bulshit three never helped. I'm in trouble from last month I'm with three from last 12yrs but they are not listening. I upgraded my contracts but they messed-up and then no one helped me out i cancelled but still not cancelled and saying its error. I got contracts voice rec.
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Shaun Barnaby
(@shaunyb) reported
@ThreeUKSupport Thanks for getting back to me :)... After an hour and a half and 4 agents, my patience ran out. The only test that was run on my phone was them calling me and declaring no issue when they got through, that's despite me saying this is an intermittent issue...