3 (Three) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W9.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, City of London, London, Hackney, Hammersmith, Kensington, Southwark, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay, Hampstead and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport Problem is that this comes on top of increasingly poor coverage over the past year. I keep having problems. Just called to complain and was offered paltry compensation sum so having to go to communications ombudsman.
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.
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anam🍂🍁
(@akok9618) reported
from
Watford, England
@ThreeUKSupport I’ve been calling (put on hold for half an hour) and trying to use the live chat since yesterday evening with no luck. Rubbish customer service
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Alexey
(@resoai) reported
from
Camden Town, England
@ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.
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Martin Walker
(@MartinWWalker) reported
from
Harrow Weald, England
@ThreeUKSupport I've turned it off, and put it on airplane mode. Still not working
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Robert (Register to Vote) Vesty
(@robvesty) reported
from
Stratford, England
@ThreeUKSupport No. The live chat complaints procedure was terrible and in the end we reached deadlock so it’s now to go to Ombudsman
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Jim The May Swan
(@wallingford73) reported
from
Camberwell, England
@CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not
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Josh
(@joshmarston92) reported
from
Lambeth, England
@ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Johnathan Barrett
(@Johnathan1707) reported
from
Walthamstow, England
@threeuk I swear to **** if you stop me looking at adult material one more ******* time ima stop giving you flakey ***** money. Sort your shit out. Let me have a **** without having to go to WiFi.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport It was due to your network being down which you know about
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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A. Stravolemova
(@astravolemova) reported
from
Kensington, England
One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport
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will jennings
(@willjennings80) reported
from
Lambeth, England
@respros @ThreeUKSupport Yeah. They said a few days ago there were issues, not heard anything since but mine keeps dropping also.
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Alexey
(@resoai) reported
from
Barnet, England
@ThreeUKSupport All you need to do is to pass the information along with the screenshot to the developers to fix it. I’ve been to the chat 6 times already.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@KidiabaPonyTail @ThreeUKSupport Mate the issue I am having is unreal our network went down on Friday I have log so many calls and no-one can help I called the shop and they don't even know but on the website it says no issue detected I am wondering how long before I can cancel all my contracts with them
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Bruce Jenkins
(@BruceJe85482068) reported
@ThreeUK So after many years with Three we have decided to cancel all of our three accounts across our company as and when the individual contracts come up for renewal. Why? Because their customer service is atrocious.
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Kadron Gregory
(@KadronG) reported
@ThreeUKSupport Hello is this your answer or solution.. doesn’t this answer give you the impression I am satisfied?
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Beate Peter
(@DrBeatePeter) reported
@girlonetrack @ThreeUK @ThreeUKSupport Had the same problem with three and ended up changing providers because even with number blocked they reappeared with different number and still costing £1.50. Ended up paying £615!
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Barbara Guest
(@BarbaraGuest) reported
@ThreeUKSupport having had signal problems for the last 2 weeks, I was advised this morning that this was likely to continue for at least another 7 days. I am in the process of moving house so need a reliable 'phone which I don't currently have - nightmare!
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Natasha
(@Natasha19259774) reported
@ThreeUKSupport No, no errors. I've tried it through the app and on my pc. I log in, choose existing customer then I add the phone to basket. It just logs me out and the basket is empty. I've tried going through live chat but I'm not getting anywhere
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Dan
(@DGStormtrooper) reported
@ThreeUKSupport When is the signal going to return to normal for data in Aberdeen city centre? Been a few months with towers being overloaded is very frustrating. Struggles loading GIFs at times!
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stuartyd
(@stuartyd78) reported
@ThreeUKSupport hi, my local mast in KA3 has been having an issue fixed for almost 4 weeks now which is becoming a bit of a joke. This same mast seems to be getting worked on a few times every month. Can someone advise what's going on and why it is taking so long please
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Lucy Occleston
(@_LucyJC) reported
@ThreeUK I am honestly so disgusted by the lack of customer service you have provided. I was mugged over a week ago and my phone stolen, and despite chasing numerous times, I am still without the necessary documents needed to claim on my insurance.
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Andy Smith
(@_andysmith) reported
@_RobW_ @ThreeUKSupport Same - seems odd to me too. I suspect they over-sold vs network capacity. I think a few masts in Tooting had planning permission rejected