3 (Three) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Isleworth, Edgware, Northolt, Enfield Town, Harrow, Newham, Hackney, Blackheath, Barking, Hounslow, Carshalton, Edmonton and Greenford.
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Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Chris Hampson (@chrishampson) reported from Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Martin Walker (@MartinWWalker) reported from Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Yasir kiani (@yasirkiani22) reported from East Ham, England
@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡
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Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England
@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use
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Dennis De Souza (@desouzadennis1) reported from Ilford, England
@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful
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dj profile (@djprofile) reported from Hackney, England
@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬
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Red Beard (@Nickjames820) reported from Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England
@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?
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Jade Sharp (@jadesharp1992) reported from Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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MightyHorace (@HoraceMighty) reported from Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Angela Blacklaw (@AngelaBlacklaw) reported from Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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Steve Harrison (@stevejh1973) reported from Hackney, England
@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you
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Chris Hampson (@chrishampson) reported from Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JC_Cat (@Pottonski) reported
@ThreeUKSupport @HamiltonFanF1 Mobile signal been down most of afternoon and still is (in Potton). 3 know this but haven’t logged it as an “outage”. Presumably to avoid any bad publicity.
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Daniellaaa (@DanielleBaker11) reported
So on Monday @ThreeUK customer support assured me my 3 roaming abroad account would be open within 4 hours. I still have no network and now I can’t do my passenger locator form to re-enter the UK as they verify account via text + everytime I try contact 3, the chat ends 🥴🥴🥴
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Harnaa (@Harnaattv) reported
@O2 after honeslty trying my hardest, and being hung up on 3 times by Precious from your sales team - guessing you don't want my money. @ThreeUK approved my credit check no issues straight away - you've rubbish customer service and I shant be using you in the future!
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Phil Moore (@philmoore41) reported
@ThreeUKSupport Can’t even login to the app. The first time I’ve tried to use it, it just comes up with the message and I can’t navigate away from it to do anything. What is the minimum IOS for using it?
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lisa murray (@murray9192) reported
@ThreeUK I need some help regarding a pac code transferring to you
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Mentazm (@mentazm) reported
@ThreeUKSupport That does not resolve the issue. The problem is too many people are using the internet at peak times on my mast. Can you not increase capacity in EH6 at peak times? It's fine during the day, then crashes when people get home from work, which is when I work :/
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Phil Moore (@philmoore41) reported
@ThreeUKSupport Done that - still the same problem. When I logged in via PC, I can see the outage message at the top of the page with my data allowance etc underneath. In the app, it’s just the outage message and I can’t scroll down to see anything else.
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phoebe (@pelIisse) reported
@ThreeUKSupport 4g and 1-2 bar signal
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Ald. Julian McGrath (@AldJMcGrath) reported
Spent nearly two hours last night on chat trying to cancel a @ThreeUK service. Appalling. Made intentionally very difficult. Ended up begging the operator to just cancel - at least 30 times!!! This was after I thought I’d already cancelled via the app
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shannon:):) (@leigh_shannonn) reported
@ThreeUK Hello, I am currently in the USA and my phone is not finding me a network so I cannot currently use my data or receive texts, are there any solutions for this?