3 (Three) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V and SW1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Barking, Paddington, Kensington, Hackney, Newham, Islington, Enfield Town, Hammersmith, City of London, Waltham Forest, Croydon, Kingston upon Thames, Wembley and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Barking |
Internet | |
| London |
Phone | |
| Paddington |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
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Gareth Williams
(@Greenelk) reported
from
Stratford, England
Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
I have been having a terrible service from @ThreeUK. There is no network in various parts of North and East London where I'm passing through. I make important phone calls using hands free in my car but the network drops completely in so many areas. I have raised it with @ThreeUK.
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Grant Nichols
(@granty3333) reported
from
City of London, England
How on earth now is there no service at London Blackfriars !! What on earth is going with your awful network??? Spend some bloody money and fix it @ThreeUK #Three
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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mark squillario
(@MarkSquillario) reported
from
Barnet, England
@sixteenthCgirl @ThreeUK Apparently BBC1 The One Show like to know if these things as does the Times and Daily Mail. Yet, would other Cos. fair better. I got a rude letter from TalkTalk saying my Broadband plan (£31 pm) is out dated (Virgin sold out to them, they put me on plan). Need to use Fibre!
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Professional Delight
(@pdixon1972) reported
Currently bring past from pillar to post with @ThreeUK. All I want is a refund today. Customer service is less than poor. I have spent hours on the phone and in live chats in the last 4 weeks. Today's example my chat started about 11:50 for about 2 hours call 25 mins and counting
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Andrew James
(@TheRealCRE8) reported
@ThreeUKSupport @ThreeUK My daughter was critically ill and unfortunately she passed away a few days ago. I wasn’t able to work as I was a FT carer. I haven’t been able to pay my bill for a few months and now my phone has been cut off. I NEED it to organise the service. (1/2)
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Nicholas
(@NicholasP3486) reported
@ThreeUKSupport The phone is in my name I am trying to get the bundle I bought to work but it won’t when I called on my contract phone 3 flatly refused to help even though I explained it is for my father who is in hospital with no means of communication
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Nicholas
(@NicholasP3486) reported
@ThreeUK @ChelseaFC Stay away from 3 they have no compassion no customer service and not willing to assist in any way
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Phil 2.0 ( New Year New Me )
(@Mystic_Pip) reported
@ThreeUKSupport And it's now affected my credit score as well as I'm refusing to pay the outstanding 50.80 its disgraceful how your customer service has behaved. I'm being forced off your network now and feel ill have to find a new service provider after 15 years
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Tekatokikuta
(@NeverDeeSingle) reported
@ThreeUKSupport I would rather have someone from the UK get in contact with me as I stated and I have calls recorded that your overseas team have done nothing to assist or help with my issue.
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Nicholas
(@NicholasP3486) reported
@ThreeUK @ThreeUKSupport Only issue I have is with 3 itself no compassion no customer service you just don’t care that an very I’ll man In hospital can’t use his phone to speak to us and when I phone you refuse to do anything to assist just say go online what a joke
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Jermaine Cole
(@jermainiac007) reported
@ThreeUK what's happening with your network, been down for four days now including today. Very poor service, a shame really because usually it's so good.
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Manly Muppet
(@MuscleYoda) reported
**** @ThreeUK for their utterly awful systems. I’ve been trying to get a new phone since Monday and they keep screwing it up. They get one more chance before losing a customer of 11 years. Suggestions of a new provider?
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport @alstewart68 Hello, Three's policy is to deliberately withhold outage info from the status checker, for PR reasons - I've had this confirmed by higher-level support. You can get a % of costs back each month (as I do, for 6 months' disrupted service, ongoing).