3 (Three) Outage in Lambeth, Greater London, England

@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

Seems @ThreeUK is down, unable to make calls

@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

@ThreeUKSupport how long will your site be down please

@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

@PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

@ThreeUKSupport So after my three stopped working, I contacted three online to know the reason, With in another 5 days I was back to three again with the same number. Couldn’t make the contact because of busy online service and phone call. My point is I am still three service user.

Wasted 4 hours of my day, spoke to 9 different people to resolve a simple issue and nobody could fix it. Only got through to someone on the phone when I said I wanted to leave and they spent the time trying to sell me an upgrade? Bunch of dummies @ThreeUK @ThreeUKSupport

Hey @ThreeUK, I have really bad signal in my house and I was wondering if there was anything I could do about it? I know you used to do a device called Home Signal that would route calls and texts via my broadband. Is that still available? @ThreeUKSupport

@ThreeUKSupport Actually I bought a locked phone during mid Covid while I was still three service user. So to unlock my phone I had to change my number to EE for 1 month. I asked for the PAC from three but didn’t Use. However, after a month my sim was disconnected so I tried to contact three

@ThreeUKSupport terrible speeds in ST David's. Getting like 10KBits a second. Please sort it out. I will switch provider if this continues #poorservice

Got a great cherpy guy on @ThreeUK - we lost connection (hence me trying to cancel my contract).. i call back and get the grumpiest/dullest guy in the world 🙃 You win some you lose some.

@ThreeUKSupport can you confirm if there are issues with your 4G mast in E14 and when they will be resolved?

@DanielleAmelia_ @ThreeUKSupport They're so quick to defend themself, but not so fast in responding or producing good network and customer service; I've been with them for almost 9years without any complaint from me. Now that I am having problems, they decide to mug me off.

Has anyone else on @ThreeUK noticed a distinct reduction in 4g connection recently? I've been from Lancashire to Scotland and back and the 4g service has been noticeable by its lack I have mainly been on H+ which I think is 3g

@ThreeUKSupport All I can say is, Three has one of the worst customer service period! Talking about giving me 50%, I refuse to pay because I haven’t been using your network only my broadband Wi-Fi from virgin. You lot are trash man! I’m sick of your inability to produce good customer service.