3 (Three) Outage in Lambeth, Greater London, England

@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?

@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

@ThreeUKSupport But you haven’t helped solve the problem at all.

@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful

@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year

@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

@ThreeUKSupport are you having trouble with mobile internet in the westmids are? Sy5

Pretty sure @ThreeUKSupport are as tired of hearing from me about this as I am with having to contact them. Actually getting pretty fed up at this point... Do I have to wait until Feb for this problem to get resolved?

@ThreeUKSupport @aaronbrockhurst Still an issue - all 7! Of my family accounts are not responding to password and get the “my3auth.text.generic.error” trying to log in. Ironically contracts came to an end and you asked me to log in to extend them. Haha!

@ThreeUK your network should be the worse in any developed nation. I'm sure @GlobacomNigeria would even do better than this. What sort of frustration is this?

@ThreeUKSupport my mobile broadband has been dropping out and incredibly slow now for the last 2 weeks, my postcode is S8 0ZQ, do you have any information about how long this problem will take to fix as it's making working impossible

@ThreeUKSupport 2 x Windows 10 laptops and also on mobile. Same issue unfortunately.

Hey @VodafoneUK why are you spamming me with texts (to someone called Helen) and calls (at 9pm at night)? I’m a @ThreeUK customer....

What the hell is up with @ThreeUK wifi in DY6 area? Been terrible for days. Not good when I have 2 kids at home trying to do school work

@ThreeUKSupport I’m having issues with my network I have had no signal all day I’m also unable to use the three app as password not working or will not let me change it what is going on

@ThreeUKSupport any update on the loss of signal and 4G in Saffron Walden area? (CB11) I’ve had nothing since about 2pm this afternoon. Thanks