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3 (Three)

3 (Three) outages and service status in Croydon, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 13% Wi-fi (13%)
  • 7% E-mail (7%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, City of Westminster, Wandsworth, Epsom, and Mitcham.

CityProblem TypeReport Time
Southwark Internet 8 days ago
Southwark Wi-fi 12 days ago
City of Westminster Internet 13 days ago
Wandsworth Internet 15 days ago
City of Westminster Internet 17 days ago
City of Westminster Total Blackout 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • samanthagsmo
    ๐‘†๐‘Ž๐‘š๐‘Ž๐‘›๐‘กโ„Ž๐‘Ž ๐บ๐‘’๐‘’ ๐‘†๐‘Ž๐‘› ๐‘€๐‘œ (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didnโ€™t have to...

  • caracasflat
    Caracasflat (@caracasflat) reported from Bromley, England

    @ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we canโ€™t make it work.

  • CordonSamsey
    Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though Iโ€™m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • mrbootle
    Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • Edmund_Tallack
    Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasnโ€™t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

  • NessaRM
    Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport whyโ€™s is there always some sort of issue with Three?

  • wanderlaurst
    lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts donโ€™t have online portals. We had to make a call to the US & got charged over ยฃ100.

  • Hempomatt
    Matty (@Hempomatt) reported from Croydon, England

    @ThreeUK are actually ******* hilariously bad

  • guyarmitage
    Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • Chaz_CFC
    Charlie โญ๏ธโญ๏ธ (@Chaz_CFC) reported from Camberwell, England

    @ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    Still not working @ThreeUK Five calls and three canโ€™t access accounts. #threebroadband #three5g

  • AmandaO100
    MissA.O (@AmandaO100) reported from Lambeth, England

    @ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUKSupport Three are utter ****!

  • MikeM5517
    Mike๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง (@MikeM5517) reported from Worcester Park, England

    @ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact

  • karlea45
    karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • AJCox31
    Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasnโ€™t worked today or yesterday. Is there a network issue? James I would wait!!

  • Ranger777Thames
    Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUK terrible signal everyday! You are ripping me off monthly

  • alxdxn
    Alex Dixon (@alxdxn) reported from Camberwell, England

    @ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • siyabuilt
    Siya (@siyabuilt) reported

    @robj3d3 @ThreeUK worst thing, the same happened with my health insurance. I go to pay, suddenly dashboard says "no basic insurance". Literally didn't even get a msg about it. Surely this has to be illegal in some way

  • girlieb71
    kaz (@girlieb71) reported

    @ThreeUKSupport I'm a 3 customer have been for years, never had an upgrade issue until today, didn't pass the credit check ??? Who's the best to talk to about this ?

  • smikealfred
    Jim Jones (@smikealfred) reported

    @ThreeUK @ThreeUKSupport thatโ€™s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area

  • shepherdmg
    Mark Shepherd ๐Ÿ“๐Ÿ“ท (@shepherdmg) reported

    @OldLondonW14 @ThreeUK I think they're all just as bad, reception was better in 1999.

  • clloyd3003
    C Lloyd (@clloyd3003) reported

    @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

  • RyanSael
    Ryan Sael (@RyanSael) reported

    @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

  • herbie_belfast
    Alastair Herbison (@herbie_belfast) reported

    @Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at

  • baskeyfit
    Greatestperson1 (@baskeyfit) reported

    @ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and thereโ€™s no improvement

  • LevityODonnell
    Levity (@LevityODonnell) reported

    @ThreeUK Sort your **** mobile broadband network out in South Manchester. I had better service with my AOL rom disc and dial up in Y2K.

  • JurateJW
    JurateW #FBPE ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ”ถ๏ธ๐Ÿ’™ (@JurateJW) reported

    .Is @ThreeUK @ThreeUKSupport the WORST network in the UK? There's no reception in half of London. A complete joke. #MOBILE #complaint