3 (Three) Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2 and CR0.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (48%)
-
Total Blackout (23%)
-
Phone (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, Hackney, Croydon, Kingston upon Thames, London, Wembley, City of Westminster, Twickenham, Southwark, Caterham, Reigate, Woolwich, Hammersmith, Kensington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Hackney |
Internet | |
| Croydon |
Phone | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
-
George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
-
Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
-
karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
-
Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
-
Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
-
JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
-
Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
-
neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
-
Adam Dack
(@tomtilly28) reported
from
Stratford, England
@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor
-
Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
-
Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
-
Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
-
Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
-
Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
-
E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
-
Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
-
Ice.reef Ⓥ
(@Ice_Speedway) reported
from
Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma 🦋
(@emmaawright) reported
@ThreeUKSupport iphone 11 and i live in newcastle but even when i was in london this week i was having the same issue!
-
Basquildol 💙
(@basquildol) reported
@ThreeUK morning, I recently left your network but I am stilled owed money from 3.Can someone assist pls in sorting out my refund? Thanks
-
Emma 🦋
(@emmaawright) reported
@ThreeUK i hardly ever get signal anywhere anymore unless i’m on wifi and it’s getting very frustrated. how do i sort this.
-
Do Better Academia
(@DBetterAcademia) reported
@BubsandJacks @ThreeUK and @ThreeUKSupport: someone has found a locked phone that is on your network. Would you be able to help find the owner? Or do you know if Apple can unlock the phone?👆 Thank you!
-
Stacey Wright
(@wright_stacey1) reported
@ThreeUKSupport Not comfortable with this as a solution. My husband is also having issues, so not limited to me.
-
D
(@dr1141) reported
@ThreeUK I have been a great for many years. But what has happened to reduce your service to wreck? Dumped my 4G broaband earlier this year - 1mbps d/l. Now it's bye bye phone too. Sad to go, but service a shocking disgrace. Wife has also lost all service in Ireland on hols.
-
Liam...
(@alrightmateyou) reported
@ThreeUKSupport I'll give it a bash...what's the issue that you guys are trying to repair? I'm paying you guys for 4g right? Bit annoying that I'm nut getting the service.
-
Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
@ThreeUKSupport Well since my network is so ridiculously slow... Not well as it takes ages for anything to load.
-
fofusion 🏴🇪🇺
(@fofusion) reported
@ThreeUKSupport Unfortunately, I've tried all of that. I purchased the external antenna and we mostly get a reliable 5G service with full reception, so would be surprised if 3G was being used. Speed tests vary from 50-150Mb /sec so doubt it's on 3G much. Thanks!
-
Michaël Nass
(@PlugNTweet) reported
@MetroBank_Help @ThreeUKSupport It does not help very much. I have the documents stated on that website, but what would be my next step?