3 (Three)

3 (Three) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90 and CR0.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Croydon, Greater London, England 10/31/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Phone (12%)

    Phone (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Croydon, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, Hounslow, Dagenham, Fulham, City of London, Paddington, Croydon, Kensington, Hackney, Hammersmith, Sutton, Redhill, Kingston upon Thames and Wembley.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomDagenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    @ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

  • rarerafs 𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, England

    The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?

  • gg1613gon GG (@gg1613gon) reported from Islington, England

    @ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

  • LaurenVRhodes 🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • TheRealBrookieC Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England

    @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Any issues in EC1M? Not getting any internet at all.

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Poplar, England

    @ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    @ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

  • desouzadennis1 Dennis De Souza (@desouzadennis1) reported from Stratford, England

    @ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport why’s is there always some sort of issue with Three?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • M5MAT Matt, M5MAT 📡 🛰 (@M5MAT) reported

    @ThreeUK can’t seem to handle me wanting to leave and not go to another provider. They’ll only cancel my contract when I give the STAC code to to my next provider, which isn’t going to happen as there isn’t a next provider.

  • Llyander SD (@Llyander) reported

    @ThreeUKSupport - Are you guys having a problem with MyThree? First it told me I wasn't registered when I was a few days ago, and now when trying to change my password it keeps saying they don't match even when I am literally copying and pasting them into the fields.

  • Social_Daisy Daisy Whitehouse (@Social_Daisy) reported

    @ThreeUKSupport I have never had a phone on my contract, it’s always been SIM only. Will have a look.

  • SetPieceHero John The Analyst (@SetPieceHero) reported

    @ThreeUKSupport Evening I have recently left you and have a credit balance (you wrote to me to tell me this recently and asked me to contact you) I have rung you twice today with no joy can someone please issue this refund of money owed. Thanks

  • stevemarwood1 Steve Marwood (@stevemarwood1) reported

    @ThreeUK Received text this afternoon notifying me of a problem in my area. It invites me to click on a link for updates. Is this genuine? It looks suspicious to me. Thank you.

  • PlasticlightS John Harrison (@PlasticlightS) reported

    @ThreeUKSupport Buying a second device is broken. SSL is missing. Navigating to a store/help page logs you out and is insecure. App lacks any account features despite being where users are sent. Dead links. Shocking UX. Basically, everything.

  • mi5ter_c mister cutts (@mi5ter_c) reported

    @ThreeUK Hi there, how do I log into my account (to see any final bill) when today I have moved elsewhere and when logging in it doesnt recognise the now transferred email. I havent even had recognition from you I have used my PAC, all I got today was you have bad network access.

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @ThreeUKSupport @TalkLoads when will “support” understand that a good 5G signal ( as shown on the Status page ) does not mean a good internet connection ?

  • SaraYerlett Sara Yerlett (@SaraYerlett) reported

    @ThreeUKSupport no service AT ALL since 8am in KA6 - update please!!!!

  • Guy_SFC Guy (@Guy_SFC) reported

    @ThreeUKSupport why can I no longer use WiFi calling on my S21? Due to your poor coverage in my area I relied on it and I'm now unable to make phone calls from home. Really helpful.