3 (Three)

3 (Three) Outage Report in Croydon, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Croydon, Greater London, England 03/26/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Charlton, Southwark, Islington, Tower Hamlets, Wembley, Acton, Hackney, Isleworth, Bermondsey, Lewisham, Earlsfield, Blackheath, Worcester Park and Croydon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    @ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken

  • rikscha_ richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @ThreeUKSupport check DM’s please. Need help retrieving an important saved voicemail message cc: @ThreeUK

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

  • samanthagsmo 𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?

  • KristjanByfield Kristjan Byfield (@KristjanByfield) reported from Poplar, England

    @aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • mdighe Massimo Dighe 🇪🇺 (@mdighe) reported from Paddington, England

    @ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUKSupport why’s is there always some sort of issue with Three?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • Abdallahyd01 𝕬𝖇𝖉𝖆𝖑𝖑𝖆𝖍 𝕯𝖆𝖓𝖐𝖔𝖋𝖆 (@Abdallahyd01) reported from Islington, England

    @ThreeUK I want to cancel my sim subscription.

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • rarerafs 𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, England

    The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

  • LaurenVRhodes 🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RoyPM8 Roy PM (@RoyPM8) reported

    @ThreeUKSupport Problem is the app is not adaptive. I have large text and fonts sizes. When I reduce the size the " continue login" button shows up. Clearly the app needs some dev.

  • terrygparrott TGP (@terrygparrott) reported

    @ThreeUK Your website is down yet again??

  • kimbojs1986 Kimberderlo (@kimbojs1986) reported

    @ThreeUKSupport hi, there appears to be a problem with my bill, it should have ended on 9th May but it has ended on the 19th May. I'm also confused with the fee which was waived and paying my usual amount on Monday

  • Heath_cb Heather Butler (@Heath_cb) reported

    @ThreeUKSupport It felt like your offer of £50 was to essentially blackmail me into closing the complaint. Which I cannot do when there continues to be a risk that my account will be compromised further

  • jessica16_x Jessica Buck (@jessica16_x) reported

    @ThreeUKSupport hi my sister had her phone stolen last night - we are currently away from home & she doesn’t have another device but we’ve tried find my iPhone and cannot find it. Can we pop into a local 3 store today to try & block the phone / are you able to help pls? Thanks!

  • yetamore Yetunde Apena (@yetamore) reported

    @ThreeUKSupport Hi Kirsty, I must have called to complain like 50 times. I speak with a different agent eachtime and they all say they’ll escalate it with ICP and yet, no phone. My 15year old has been without a phone for 5 working days. I’ve been a 3 customer for 17 years! And to be messed up l

  • seeperry C Perry (@seeperry) reported

    @MsMarmitelover @ThreeUK SKY Mobile, uses O2 network.

  • pauldorset Paul (@pauldorset) reported

    @ThreeUKSupport I can’t even log on to your website to check “Sorry, we’re having problems. It’s not you it’s us” Can’t log onto your app to check. Get to the point where it wants to send me a security code then says “Oops, something’s gone wrong, try later” 😡😡😡😡

  • John__Gardiner John Gardiner (@John__Gardiner) reported

    Hi @ThreeUKSupport any issues with the Home Signal box? Since this morning been flashing green. I've turned it on and off tried reseting it still not working.

  • MattLCapon 🇺🇦 Matt Capon 🇺🇦 (@MattLCapon) reported

    So i've been mugged *twice* for my phone in the space of a week. ******* BRILLIANT... And @ThreeUK your security process to cancel and black list handsets is a joke. You've made a stressful situation 100 times worse.