3 (Three) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR0.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Southwark, Isleworth, Northolt, Newham, Hackney, Blackheath, Barking, Hounslow, Carshalton, Greenford, East Ham, Leatherhead, Dagenham and Islington.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Ofcom @ThreeUK have basically abandoned their customers in large cities and their 4g network is basically gone. They keep telling us it’s our phones. Or it’s just busy. But it’s been poor to non existent for four months solid - it was perfect before four months ago.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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The Fed
(@FedPoulton) reported
from
Wandsworth, England
@ThreeUKSupport Samsung Galaxy s7. But had the same problem with the s4. Got the s7 in February.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport I can’t even begin to know how many times you have asked me this. Please stop with the innocent act. You guys know the network is broken in central London.
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @Beth_Sells At least your actually admitting it’s a problem which is a departure from the denial/surprised responses you’ve been giving us all until this point. Perhaps a further explanation of what’s going on would go some way to appeasing your most loyal customers @ThreeUK @ThreeUKSupport
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@keplerniko @Three_Is_Broken @ThreeUK I live in E1 and work in central London and the city and the 4g signal has been on a steady decline for al least 6 months. Probably due to 5g upgrade works and gently encouraging people to take up 5g when it comes (despite hardly anyone even having 5g devices yet!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport @sarahwitzke Total and utter rubbish. When will you stop lying to people and fess up that 4g is broken in London. Stop making people think it’s their fault. Will you never learn!!! 😡
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@Three_Is_Broken @keplerniko @ThreeUK Ive had no 4g at home or in central London where I work for three months. Three keep offering discounts and saying 5g is coming. Wtf. Why can’t they just be honest with everyone and say they can’t cope - it’s not good enough.
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Matty
(@Scott9M) reported
from
Camden Town, England
@ThreeUKSupport I keep getting calls from Belarus, never been there in my life
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUK It would be nice if you could fix your shambles of a 4g connection before crowing about having the best 5g.
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@SatanicTaxi @Three_Is_Broken @keplerniko @ThreeUK I guess we probably need to submit a mass complaint to @Ofcom not that they really have any power anyway.
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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Brad Clark
(@bradclarkuk) reported
from
Poplar, England
@ThreeUKSupport The thing is. I can handle a short period of poor service if you guys were honest and upfront about the whole situation from the start rather than trying to convince everyone it’s their device that’s at fault and denying there is a citywide problem.
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The Fed
(@FedPoulton) reported
from
Hammersmith, England
@ThreeUKSupport Fyi where I live in Streatham High Road I have no problems. Greyhound Lane is where my brother lives phone calls are problematic internet access is virtually non-existent
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Alex / A•F•S
(@afs_inc_) reported
from
Camden Town, England
Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Johnson
(@TomSJohnson) reported
@ThreeUKSupport are you having issues in WF6 area? I can’t get any coverage outside of WIFI at the moment
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Darryl Cooper
(@daz198703) reported
@ThreeUKSupport Hi, I've found an old HTC 10 locked Three and it needs to be restored to stock firmware/software. I've read I need an RRU file to do this as the phone wont boot into Android. I can't find an RRU file for CID H3G__001 online anywhere. Pls help,
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Nathan Mack
(@ChaoticEspeon) reported
@TorranceConsult @ThreeUK Isn't this common sense? Flip it around Imagine you sold an item and sent it to someone You packaged it fine etc no issues, but the delivery person steals the parcel Your disgruntled customer then harasses and ******* at you demanding you resolve it Would you find that fair?
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Robert Leek
(@robertleekhd) reported
@ThreeUKSupport hi, data doesn’t seem to be working on my iPhone 13. When I connect to WiFi it’s fine though. I’ve rebooted my phone, reset network settings and made sure data roaming is turned on. Any suggestions please?
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Andy
(@andichance) reported
@ThreeUKSupport all internet data is down in the LS19 area. According to down detector there is a lot of this around and specifically a lot in the Leeds area.
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Craig
(@csw43) reported
@ThreeUKSupport really bad 5G & 4Gconnectivity issues in the Swadlincote DE11area? Will connect and then dropout repeatedly,nothing showing on the network status checker
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THE YORKSHIRE LICHTIE
(@MrNeilrowbottom) reported
@ThreeUK is there problems with the network today no internet on phone
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Lee
(@Rowsonator) reported
@ThreeUKSupport what's going on, my 5g and 4g aren't working at all, I have to drop down to 3g
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Dan - Sausage the bus driver
(@dan341088) reported
@ThreeUK I'm in the CH43 area and my phone signal is dreadful.
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Mauzy
(@Mauzyfivem) reported
@ThreeUKSupport it’s been over 24 hours and I’m still having issues with data, on my 4G broadband and my phone. I