3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 12/03/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Redhill, Morden, City of Westminster, Croydon, Dagenham, Newham, Kensington, City of London, Dartford, Sutton, Southwark, Hackney, Hammersmith and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomRedhill Total Blackout
United KingdomMorden Internet
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Internet

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

  • Gcrobb Graeme (@Gcrobb) reported from Merton, England

    @ThreeUKSupport the signal in my area has been really poor for weeks now only 1bar on 4G. When will you be fixing it?

  • Jenny_Chu_ Jenny Chu (@Jenny_Chu_) reported from Islington, England

    @ThreeUKSupport 5g service out for 48 hours and counting in EC1 when will this get fixed? This is unacceptable, I’ve never had an outage this long before. Will you be crediting my account for the disruption?

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!

  • skippinginheels Natalie Turner (@skippinginheels) reported from Camberwell, England

    THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED FROM @ThreeUK @ThreeUKSupport been 5 days with no connection, when I ring I get told that they will call back... when I ask why I had no call back they say “oh your case was closed” WTF? Useless... DONT EVER CHANGE TO THREE!!

  • desouzadennis1 Dennis De Souza (@desouzadennis1) reported from Stratford, England

    @ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.

  • snkhan Sajid Nawaz Khan (@snkhan) reported from Islington, England

    @ThreeUKSupport Any issues in EC1M? Not getting any internet at all.

  • TheRealBrookieC Brooke Colman (@TheRealBrookieC) reported from Wandsworth, England

    @ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Poplar, England

    @ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.

  • grumbelow Georgina (@grumbelow) reported from Sutton at Hone, England

    @ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

  • gg1613gon GG (@gg1613gon) reported from Islington, England

    @ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK hello Wimbledon area no data - any issues ?

  • ModupeOlotu Coffee bean ☕️ (@ModupeOlotu) reported from Stratford, England

    @ThreeUK How am I still getting charged after cancelling my contract with you? This is just pathetic , one of the reasons I left in the first place, getting charged extra for no reason. Please kindly issue my refund

  • NessaRM Manesha (@NessaRM) reported from Eltham, England

    @ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • EricaMontrachet Erica (il pesce viene con patatine?) (@EricaMontrachet) reported

    @emmagoswell @ThreeUK How comes 😱 Finally said goodbye to *od**one and got my code then and there when applied online! That’s bad!

  • 1066jacko Jacko 💙 (@1066jacko) reported

    @ThreeUKSupport I first contact you 11 January 2022, every single time I get the same response. Issues in the local area! I’m a pay monthly customer who is sick of the rubbish service the Three provides me! So please enlighten me on what has taken a year plus to fix!

  • thewisdomofh Ralph Hardwick (@thewisdomofh) reported

    Is there any end in sight to the upgrade work you are doing in M3 postcode @ThreeUK ? My contract is about up for renewal and it's been a month of incredibly slow data speeds so I'm going to move somewhere else if you don't have an end date in mind?

  • 10386me yes (@10386me) reported

    @ThreeUK can somebody please help me out? Just trying to speak to a human down the phone about cancelling Mobile Broadband, but says I need a Three phone number which I can’t find?!

  • 1066jacko Jacko 💙 (@1066jacko) reported

    @ThreeUK @ThreeUKSupport CB1 2JW. Why can’t I get a signal again please?

  • go9259 Go9259 (@go9259) reported

    The coverage checker says "excellent 5G" for our address but if you put an address into your 5G Home Broadband it says only 4G... Any help @ThreeUK

  • frdbmbrdg Fred Bambridge (@frdbmbrdg) reported

    @ThreeUKSupport Two weeks later, nada. So what *can* you do? I now need the UK number to unlock my email and Xbox account. Please help.

  • caitypai 🤦🏼‍♀️ (@caitypai) reported

    @ThreeUK how can I speak to a human? Live chat not working - I changed my contract, was given a new number, told it would switch to old number (didn’t properly!) and now told my dd hasn’t gone through

  • sparta638 Mr M (@sparta638) reported

    @ThreeUKSupport 4 signal and I can’t even send an email!

  • MichaelVGCollin Michael Collins (@MichaelVGCollin) reported

    @ThreeUK I plead ignorance and ask the waiter for help.