3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Southwark, London, Hammersmith, Paddington, City of Westminster, Epsom, Croydon, Newham, Barking, Kensington, Islington, Dagenham, City of London and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Kristjan Byfield
(@KristjanByfield) reported
from
Poplar, England
@aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@ThreeUKSupport check DM’s please. Need help retrieving an important saved voicemail message cc: @ThreeUK
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜
(@samanthagsmo) reported
from
Wandsworth, England
@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Massimo Dighe 🇪🇺
(@mdighe) reported
from
Paddington, England
@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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CraigyMcIntyre.
(@craigmcintyre91) reported
@ThreeUK hi there, what a way to treat a loyal customer of about 8 years. My mum went on to change her phone number as she’s getting loads of scam calls… to be told she’d be charged £10.21 to change her number? What a fantastic service your providing to loyal customers.
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Nodbear
(@nodbear) reported
@ThreeUKSupport why no service here in Aberdeenshire for a few days now?
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Aaron Kumar
(@Aaronk28) reported
@ThreeUK is there a problem in Hornchurch? I am barely getting any 4G or 5G and and having to go on Wi-Fi!
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Ticketyboo
(@tickety_boo2) reported
@ThreeUK £18.25 was taken out and the £17.99 credit has never been refunded. Account closed 12 January 2022.
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Rhydian
(@Rhydian_Bevan) reported
@ThreeUKSupport Hi, Will this issue ever be fixed because the internet is unusable in the day less than 1 Mbps. On your status checker it says that everything is fine. Me and a few people I know on three have been facing the same issue since October. Is there a fix date for this issue ?
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John Burton
(@JohnBurton) reported
@ThreeUKSupport I've had an unusably poor signal indoors at new house since we moved a year ago. I don't want to change networks but will have to to be able to use my phone if it doesn't improve.. Is there any way to check if there are any improvements planned here any time soon?
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Rhydian
(@Rhydian_Bevan) reported
@ThreeUKSupport I've spoken to three before about this issue it is a bandwidth issue and needs to be fixed but they didn't know when it would be. Would you be able to tell me when Neath is going to get 5g because that would take the strain off the network.
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Lee Noble 🇪🇺
(@LeeNoble) reported
No signal again in NE23 @ThreeUK @ThreeUKSupport is it going to be off for the whole day like it was 2 weeks ago? What a joke.
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Rastko Suknjaja
(@Rastsukin) reported
Hey @ThreeUK, I’ve ordered 4G MiFi on last Wednesday and it should have been delivered on Friday 28th. However it still didn’t arrive. Also, I keep getting calls from 0333 338 1063 that hang up few seconds after I answer which started as soon as I made the order. Thanks.
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❄️
(@fifiaffi121) reported
I’m paying a lot for a sim that doesn’t work every couple of days @ThreeUK @ThreeUKSupport this has gone on for half a year now and I’m tired. I need my data and rely on it to get things done. The service and network has gotten worse and frankly is unacceptable.