3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, Caterham, Hackney, Reigate, Woolwich, City of London, Hammersmith, Kensington, Wandsworth, Redhill, Morden and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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caddyshack
(@CaddyTHFC) reported
from
Poplar, England
@ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Doco
(@partydoco) reported
@ThreeUK seeing as your live chat people have no clue any chance you can help? Got a new contract in September yet you are still charging me for the old one every month. This should be relatively straight forward
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Ella
(@ellacsimmons) reported
@ThreeUK just switched to you from EE and your signal in Poole is shocking. No one can hear me I use this phone to work from home ? Supposed to have 5G and the speed is so slow might aswell have nothing ??? Sort it out
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⚫ Ruth
(@HappyHatsCrafts) reported
@ThreeUKSupport I've already taken part in 4 live chats about this issue. All have resulted in someone telling me the new sim would be activated within 2 hours. This hasn't happened. Its been 4 days since I received the sim. And its still not got my phone number on it.
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Mark Field
(@turfblacksmith) reported
@ThreeUKSupport Why bother? You guys never do anything about it... "Try turning your phone on & off" "Try turning from 4G to 3G then back to 4G" "Where sorry you lost service, we can't give you a refund but would you like an upgrade?"
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Vicky
(@superviicky) reported
@ThreeUKSupport For three days now I have had no service in my home.... postcode PA1. Usually get a text but no! I’ve actually had to go buy a cheap phone with a PAYG sim so I can keep in contact with people... how long is this going on for this time?
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Paul Drewery
(@PAULDREWERY) reported
@ThreeUKSupport The signal is so awful. And calls dropping and Internet ****. MK40 2TA
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Miguel
(@deazlol) reported
@halllewis20 @ThreeUKSupport 40 minutes ? ahaha I sent all the information those ******* needed to cancel my contract 2 days after i got it. This was on APRIL 2020 its now january 2021 and they still sending debt collectors after me. What a bunch of thieves they are, if you use @ThreeUK ill advise you not to
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John Spencer
(@jonniespence) reported
@ThreeUKSupport Home broadband (4G). Took out online via chat. When the service works is great but 36 hours on. Your service status site is still reporting a problem. My connectivity is random. Some URL work others don’t
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Yena Tembarny
(@ThembaniMpofu17) reported
@ThreeUKSupport It seems the problem is both indoors and outdoors... I can only get better signal when I am on the motorway only.
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JonSparkes
(@JonSparkes) reported
@ThreeUKSupport 0 signal on 3g or 4g since early yesterday evening in SA8 area. No ETA on a fix - who do I speak to for an update and will I be reimbursed for the 4x phones on my account that are now useless?