3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 12/01/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Dagenham, Newham, London, City of Westminster, Kensington, City of London, Dartford, Sutton, Southwark, Hackney, Hammersmith, Fulham, Islington, Croydon and Paddington.

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City Problem Type Report Time
United KingdomDagenham Internet
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • thomasjmahoney1 Tom (@thomasjmahoney1) reported from Camberwell, England

    @ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks

  • ViceDirect Vice Direct (@ViceDirect) reported from City of London, England

    @ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

  • bbmason Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • TerryMillsMD Terence Mills (@TerryMillsMD) reported from Bromley, England

    @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

  • JamesNi62281680 James Nicholson (@JamesNi62281680) reported from Poplar, England

    @ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • Machie_ Maciej Bugala (@Machie_) reported from Paddington, England

    3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleIOWromans Kyle (@KyleIOWromans) reported

    @lufcgilly @EE I had the same problem. Wanted iPhone 13. They put me through days of delays promising to beat my £39 a month through @ThreeUK and then said ‘best we can do is £56, but it’s worth it’ yeah mate nearly an extra £400 over 2 years. Left after 10 years.

  • JaTekken JaTekken 🤖 (@JaTekken) reported

    @mdf200 @ThreeUK I'm on Three partly because of free roaming and unlimited data but how mad is this.... I've never actually used it.... because I haven't been on a plane or abroad in years. So I guess I'll never get to use it now then.

  • alec46819 Alec Edwards (@alec46819) reported from Minster-on-Sea, England

    Hi @ThreeUK are you having issues with phone calls today? Both me and my wife can't get anyone to hear us when we call, but ok if they call us

  • Famoyegun_S Fsammy (@Famoyegun_S) reported

    @ThreeUK is a useless service provider.

  • SuzieAlice_ Alice (@SuzieAlice_) reported

    @ThreeUK @ThreeUKSupport please can you help me, i have no data or anything for 7 hours now, my bill is up to date, im currently connected to public wifi to contact you, thanks, i can't call or use live chat

  • stevie_baby89 Thisiz_Stephen (@stevie_baby89) reported

    @ThreeUKSupport It should never be so hard for you to follow through with contacting someone so there is a resolution.. Actually awful customer service,it's like let's hope he forgets he's got 2 direct debits, hopefully the bank don't reverse the charges

  • Ballyorgan tomthumb (@Ballyorgan) reported

    @ThreeUK Worst network ever. Can only get 1 bar signal

  • mdf200 Mike Dailly™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦💙 (@mdf200) reported

    @JaTekken @ThreeUK It's especially bitter as I've recommended lots of people go to @ThreeUK if they want proper roaming without stupid charges. So time to find the cheapest UK one, and leave three - now they've had their PR news story....

  • okcivo (@okcivo) reported

    @ThreeUKSupport Hi, I was told a few months back that the very poor signal in my area was due to overdue work that had been postponed due to COVID. I'm just looking for an update on this please as my signal is still very poor at times.

  • JaTekken JaTekken 🤖 (@JaTekken) reported

    @mdf200 @ThreeUK I'm on Three partly because of free roaming and unlimited data but how mad is.... I've never actually used it.... because I haven't been on a plane or abroad in years. So I guess I'll never get to use it then.