3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, London, Hackney, Southwark, Newham, Kensington, City of Westminster, Poplar, City of London, Islington, Tower Hamlets, Merton, Redhill, Wallington and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Newham |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
@ThreeUKSupport Hi so I got through but they couldn't tell me what the problem was or how to fix it but there is some sort of problem in my area. I've been refunded 1 months service but without a resolution I will most likely have to switch to someone else.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
Dear @ThreeUK I complained about the poor signal coverage and was given one month free and then a £5 a month reduction for the remaining months of my contract. However my bill came out today and there has been no such reduction. Please can someone rectify this.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Square-Strawberry
(@Square_Strawb) reported
@ThreeUKSupport It’s to long winded for here, can I contact a Uk call center as everyone I’ve spoken to so keeps saying they don’t have the authority to help with the problem.
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Joe Brown
(@projectzip) reported
@ThreeUKSupport Also this happens no matter where in the UK I am. It also affects wifi. Even if I turn mobile data off the wifi struggles to connect. Turning off wifi doesnt help either. This is a well documented issue on the apple forums with this phone.
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Sarcastix The Gall
(@FoxResurrected) reported
@ThreeUKSupport Forgive me but that is just giving me the exact same options that led me to the same ineffective web chat: I’m within the cooling off period so I’m just going to cancel the DD with my bank.
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justin berman
(@suduprecordings) reported
@ThreeUKSupport is there work being carried out in/near SW11? 4g broadband has been extremely slow for most of today. It's never normally this bad...
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Christy
(@sapphiresteel) reported
@ThreeUKSupport My broadband Internet is unbelievably slow! Mostly less than 1mbps. I am having to use my phone's hotspot, which works much better! Please help! RG42 1SA. Huawei B535 232
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justin berman
(@suduprecordings) reported
@ThreeUKSupport It's sw11 2su. Speeds are still slow today too (3.5mbps download, 5.48 mbps upload on last test).
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Square-Strawberry
(@Square_Strawb) reported
@ThreeUKSupport What I’d really like is someone to contact me directly about this issue for me Jade.
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🙃
(@ekelz17) reported
@ThreeUKSupport @ThreeUK worst network ever
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Gokk1875
(@gokk1875) reported
Nothing like paying £35 a month to have the worse internet connection then Ann Franks loft .... cheers @ThreeUK , paying you for **** all atm
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Ian Carruthers
(@mtbfoodie) reported
@ThreeUK our mobile broadband has gone from excellent 125mb down to 5mb and unresponsive. Signal strength is good mobiles on three are good too. Almost as if some throttling has been applied. We can’t use the website to contact you, the website won’t let us login please help