3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of Westminster, London, Kensington, City of London, Dartford, Newham, Sutton, Southwark, Hackney, Hammersmith, Fulham, Islington, Croydon, Dagenham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Kensington |
Phone | |
| City of Westminster |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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neeraj chawla
(@neerajchawla22) reported
from
Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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Ice.reef Ⓥ
(@Ice_Speedway) reported
from
Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
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Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUKSupport You can keep your SIM upgrade because I have had my absolute gut full of your useless 4G “service”. Half the videos I try to watch on You Tube won’t even play so there’s no chance of switching to a new deal which will cost me more for the same unreliable rubbish.
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Patrick Logan 💙
(@paddylogan13) reported
I have spent all morning trying to pay for a data pack from @ThreeUK Comfortably the worst service I have ever experienced. Think very carefully before buying their products.
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TGP
(@terrygparrott) reported
@ThreeUK @ThreeUKSupport Please sort out your network in GU14 9LP. My 4g+ router is giving me just 7Mbps download. And yes I've rebooted it!
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karthik
(@karthikr506) reported
@ThreeUK please remove your ads on being fastest network. 5g can’t even run @WhatsApp properly. Disgrace to network speed. Poorest customer support as well. Learn from @VodafoneUK on how network should be provided. Even has to tweet from public wifi
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Andrew Hazelden
(@AndrewHazelden1) reported
@ThreeUK just been on chat with 'Kevin' after 40 mins he told me to check the sim in a phone and the chat will stay active for 5 mins then log back on i did as he asked he disconnected the chat AWFUL customer service But why did I expect anything less from 3?
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AndyB
(@andybno2) reported
@SkyHelpTeam regret bringing my mobile service to yourselves coming from @ThreeUKSupport constantly getting spinning wheel or no internet connection
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Diane McChesnie
(@dianemcchesnie) reported
@ThreeUKSupport can someone please provide an update of when the mobile data will be fixed in KW14 , you’ve been working on the masts for weeks and the internet is unusable . I’m a 4G broadband customer and the service is a disgrace . 1-3 mb tops & drops signal every 5 mins
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Tazziz
(@El_Jefe_Samaita) reported
@ThreeUK 16hrs later no reply to the DMs you said I should send. I guess horrible customer service is part of 3. Been a loyal customer for over 10yrs with 2 contracts and I'm not renewing my account in February absolutely disgusted by your appalling customer service 😤😤😤😡😡😡
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Peter Tee
(@CutePorter) reported
@Jota_Navas @LockhartLondon4 @ThreeUK Smarty and ID Mobile still have EU and International Roaming respectively. They run off the 3 network too.
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Natasha Day
(@NatashaMDay) reported
@ThreeUKSupport I didn’t as I needed to get somewhere. But I now have no contract in place - no new phone coming yet I’ve been billed. Is there a way of resolving this? I think it was likely a communication issue and a mistake their end but I use my phone for work and need it