3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 11/26/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Sutton, Kensington, City of Westminster, City of London, Southwark, Hackney, Hammersmith, Fulham, Islington, Croydon, Newham, Dagenham, Paddington and Redhill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Internet
United KingdomKensington Phone
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • granty3333 Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...

  • WalterDalySmit1 Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    I’ve had enough of @threeuk **** signal

  • JRJUK JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport @chelsduckw0rth Getting the same issue

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • dergal Gerry White SEO geek (@dergal) reported from Redhill, England

    @ThreeUK I seriously would raise this as an issue

  • rahelab Rahel Bailie takes content operations seriously (@rahelab) reported from Camberwell, England

    Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!

  • kmamoyeed Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.

  • Greenelk Gareth Williams (@Greenelk) reported from Stratford, England

    Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_

  • nicktredrea Nicholas Tredrea (@nicktredrea) reported from Bromley, England

    @ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?

  • shanecollinsman Shane Collins (@shanecollinsman) reported from Islington, England

    What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • WalterDalySmit1 Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****

  • JackieWarner13 jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • magazemo Philthetramp (@magazemo) reported

    @ThreeUKSupport internet down again??? Can’t log on to even to check any bill issues???

  • alishajxde alisha xo (@alishajxde) reported

    @VodafoneUK hello! My dad has a phone he’s been using with his three mobile SIM card for 3 years and it’s suddenly locked itself back to Vodafone; it was a second hand phone and we have no information to talk to anyone on your team!!!! Please help! @ThreeUK

  • dinkypinkygirly Claire Jenkins 🇺🇦 (@dinkypinkygirly) reported

    @thedogman_918 @ThreeUK @O2 I left Three after a data breach. Their service was abysmal & couldn't care less. Insult to injury was someone screaming down the phone that I owed money when I paid everything in full when I switched. Awful company.

  • rrranvirrr Ranvir (@rrranvirrr) reported

    @ThreeUK what's wrong with you ? I don't get proper network and connectvity. Why I should pay you ? I want leave contract without any charges @Ofcom

  • Morticia_Bea Rachael Beattie-Hinton (@Morticia_Bea) reported

    @ThreeUK how can I get hold of you from abroad? My husbands phone won’t connect from france - the help number to call you ‘from any other phone’ says not in service!? Thanks

  • JerseyBeans Andrew Bisson 🇺🇦🇯🇪 (@JerseyBeans) reported

    @ThreeUKSupport No - this is the problem. I can connect to wifi but not phone network.

  • liamoconnor1991 loc (@liamoconnor1991) reported

    @ThreeUKSupport Hi, my wifi and 4g had been down for about 4 days now. I’ve checked your site and it says you’re doing works, do you know when this will be complete? No internet 😩

  • MattsDen1 Matt X (@MattsDen1) reported

    @ThreeUKSupport It's annoying because it was down all last night, I have been cut off and cannot pay my bill at all because I cannot login or get through on the phone

  • kills1 Stephen Kill (@kills1) reported

    @ThreeUKSupport Hi, your network in our RH13 has been down since Wednesday night. Your support team said it would be working again Friday night but it is still not working. Please can you tell me when the network will be working again as this is very convenient for us? Thank you

  • jadenewbold2003 Jade Newbold (@jadenewbold2003) reported

    @ThreeUKSupport internet and data hasn't been working all day and it's really getting annoying now. I have work for university to do and nothing is working. Please get this issue resolved. Thx