3 (Three) Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Hackney, Fulham, Dartford, Hammersmith, Southwark, Wandsworth, Dagenham, City of Westminster, Islington, City of London, Newham, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Adam Dack
(@tomtilly28) reported
from
Stratford, England
@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Cara P
(@lucy_cara_p) reported
@ThreeUKSupport I had lots of messages and emails all saying one date for it switching. I contacted before that date to prevent it switching but CS is now saying I switched on a completely different date that was never mentioned in the messages. Never mind, just disappointed in the service.
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David
(@Landscape_Focus) reported
@ThreeUKSupport Can you help me with 'MyAccount' please? I use 5G Mobile Internet and have just started a Sim Only contract but I cannot log in to the app with my existing 5G MyAccount login details (1/2)
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Tamzin Spencer
(@tamzin_spencer) reported
@ThreeUKSupport can you guys help me please. I upgraded my phone and switched to three instead. The phone was meant to be sent by 11am to my address it got sent to the wrong address by DPD and it hasn't arrived I've contacted dpd loads of times and they've said to contact you...
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Sean Womersley
(@seanwomersley) reported
@ThreeUKSupport I'm a current three pay monthly customer and would like to switch to an eSIM but your website doesn't explain how I can - how do I switch to an eSIM while keeping my current number and contract?
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Scott
(@linux_bb) reported
@ThreeUKSupport I have just bought a number over from an another supplier via pac code. Now, when I login, if I use my old temp number it shows my transferred one, but if I try and login with new number it prompts me to register. Should I register again with transferred number ?
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Callie19707
(@callie19707) reported
@ThreeUKSupport Jonathan, I have been trying to sort this issue out for two weeks without any resolution. I now want to cancel my contract with you due to the poor customer service I have had to deal with.
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John Kanes
(@HalVIII) reported
@ThreeUK please explain why your broadband team told me (11.20) there is no 5g problem in my area but the website says there still is (last updated 2.45) - and neither the previous router nor the new one I had to go and get can actually get a 5g signal?
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Fretwell
(@FretwellCrump) reported
The @ThreeUK cold calls at contract renewal time can genuinely **** off. Why can’t you text or email or push a notification through the stupid pointless app? They’re calls that feel like scam calls? Do I even want another year on 3? Why do you even bother with an app?
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Matt Lawton
(@LeytherMatt) reported
Starting to regret moving to @ThreeUK if the constant struggle to find network is going to carry on draining my phone battery 😞 Hardly lost any battery when outside at the weekend, but a day in the office and it’s knocked 60% off with little usage!
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David
(@Landscape_Focus) reported
@ThreeUKSupport When I log in to MyAccount online, I don't see the SIM only details listed either (my O2 number ported across today). I would prefer to use the app to check bills for both than the website! (2/2) Can you give me a direct 'Support' email address/number too please?