3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Islington, London, City of London, Newham, Hackney, City of Westminster, Camden Town, Southwark, Wandsworth, Croydon, Kensington, Poplar, Tower Hamlets, Merton and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport @chelsduckw0rth Getting the same issue
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
I’ve had enough of @threeuk **** signal
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Gareth Williams
(@Greenelk) reported
from
Stratford, England
Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_
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Rahel Bailie takes content operations seriously
(@rahelab) reported
from
Camberwell, England
Hey, @ThreeUK why are you sending me a message saying that you will charge my account in an hour for roaming WHEN I AM BACK IN THE UK?? Such bad UX...do I need to call you to cancel? Because the link doesn't lead anywhere useful!!!!!!!!
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.
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jac
(@JackieWarner13) reported
from
Lambeth, England
Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.
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Shane Collins
(@shanecollinsman) reported
from
Islington, England
What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport can't seem to log into the 3 app or onto the MyThree section of the website. Yet again you've turned on content controls on my account and I can't even fix it this time...
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Grant Nichols
(@granty3333) reported
from
Bromley, England
Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@ThreeUK I seriously would raise this as an issue
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Nicholas Tredrea
(@nicktredrea) reported
from
Bromley, England
@ThreeUKSupport can you ease provide me with a email address to make a complaint/get support? A 3 store has used fraudulent information to set me up with extra 3 accounts without me knowing it seems. I can't even access these accounts as they've used incorrect DOB and postcodes.
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Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
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JR-J
(@JRJUK) reported
from
East Ham, England
@ThreeUKSupport Im in the UK and the content filter issue started happening over the weekend So I tried logging into my account to turn it back off but I can't, tried on my phone and 2 different laptops If I use WiFi then it's fine but the Internet in my house is rubbish so I don't use it.
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Ward
(@Jon_Akzar) reported
@ThreeUKSupport My mother renewed for 24mo, 8gb data, unlimited calls and texts SIMO. £10 per month on contract but charged £20 per month. Have documentation to show it should be £10 but unable to get the rate corrected through call centre as they can't see the problem.
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Andrew Back
(@9600) reported
@JoeBaguley @theonlyrobinson @ThreeUK That sounds like a lot of loss up at those frequencies, particularly if that's just RG58 or similar. Though I guess if the result is still a signal that's stronger than you get indoors...
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Emmanuel Aderanti
(@HoluHade) reported
@ThreeUKSupport worst network worst customers device, expert at affecting credit file
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Catalin Biceaga
(@CatalinBiceaga) reported
@ThreeUKSupport I received yesterday, but it was issued on 27th jan.,but I don't get it,If I cancelled the order twice ,on the 14th jan and 26th whit your advisors,and the parcel it was sent back on 28th jan.Why the direct debit is set up and the parcel still send it to me.Awful services.
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TaraTeacher🇳🇵
(@TaraTeacher1) reported
@ThreeUKSupport I am in Nepal and not using mobile data but keep getting huge bills, can someone please help?!
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Emmanuel Aderanti
(@HoluHade) reported
@ThreeUK @ThreeUKSupport Worst network worst customers service, expert in affetigcredit files
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DeeDee
(@DeeDee1080) reported
@ThreeUK Turning on mobile data is not connecting to the internet. I'm based in Edinburgh. Is things down on your end?
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Joe Baguley
(@JoeBaguley) reported
@9600 @theonlyrobinson @ThreeUK In my holiday cottage in Devon we have NO mobile signal. Three, which my wife and kids use, do SMS over Wi-fi Calling, Vodafone sadly do not... Oh, and BT a give me 26Mb over my crappy phone line. Can’t wait for a decent mobile signal down there!
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Markus Wulfmeier
(@markus_with_k) reported
@ThreeUKSupport Thank, this is at least quicker than the mail, even though my problem is NOT resolved. The new problem is that no matter when I try to open the chat (from this morning to now), there are no operators available!
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Joe Baguley
(@JoeBaguley) reported
@9600 @theonlyrobinson @ThreeUK Indeed, that’s kind of the point - the signal is stronger plugged into the antenna so the losses are fine - took me from 30-35Mb with occasional 40Mb to 50-55Mb with occasional 60Mb. Moderate improvement across the board in signal measures.