3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 01/13/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Newham, Hammersmith, London, Barking, Paddington, Kensington, Hackney, Islington, Dagenham, City of London, Croydon, City of Westminster, Southwark, Caterham and Reigate.

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City Problem Type Report Time
United KingdomNewham Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomBarking Internet
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • rarerafs 𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, England

    The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

  • CIPerrin Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??

  • mdighe Massimo Dighe 🇪🇺 (@mdighe) reported from Paddington, England

    @ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?

  • jon_warburton Jon Warburton. (@jon_warburton) reported from Lambeth, England

    Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @ThreeUKSupport check DM’s please. Need help retrieving an important saved voicemail message cc: @ThreeUK

  • bbmason Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    @ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

  • Abdallahyd01 𝕬𝖇𝖉𝖆𝖑𝖑𝖆𝖍 𝕯𝖆𝖓𝖐𝖔𝖋𝖆 (@Abdallahyd01) reported from Islington, England

    @ThreeUK I want to cancel my sim subscription.

  • GalvinKev Kev Galvin (@GalvinKev) reported from Lambeth, England

    @ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2

  • samanthagsmo 𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜 (@samanthagsmo) reported from Wandsworth, England

    @ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • i_maq Imran Maqbool (@i_maq) reported from Hackney, England

    I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

  • KristjanByfield Kristjan Byfield (@KristjanByfield) reported from Poplar, England

    @aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael97279463 Michael (@Michael97279463) reported

    @ThreeUKSupport Thank you, ordered a replacement. See if that solves the problem.

  • Puzibear Paresh Parmar (@Puzibear) reported

    @ThreeUKSupport Please HELP!!!!

  • wonkotsane Stuart Parr (@wonkotsane) reported

    @ThreeUKSupport I don't choose 3G, Jenn, the phone chooses it when 4G is unavailable. The @what3words location is ///shows.amicably.crisps 4G comes and goes, presumably contracting and expanding based on capacity. 3G is always there, it just performs like dialup or doesn't work at all.

  • Longwool Longwool (@Longwool) reported

    @NHTractordriver @ThreeUK @ThreeUKSupport Trouble is these days you have paid online before you get the paperwork. Oh for good old days where suppliers sent the goods ordered first followed by invoice/statement which you duly paid.

  • MichaeloooDavey Michael (Burt) (@MichaeloooDavey) reported

    @ThreeUKSupport hello, please help 😔 I've been trying to text and I keep getting error 38 code. I've been looking online and I can't seem to find out what has happened. Would this be something to do with my account?

  • SaintSamIAm Samuel Timothy Jones (@SaintSamIAm) reported

    @ThreeUKSupport Worth mentioning that I’ve been trying to access this service for nearly 3 days and get a constant ‘Please try later’ message.

  • SaintSamIAm Samuel Timothy Jones (@SaintSamIAm) reported

    @ThreeUKSupport Guys, if I'm not getting through to a failing online chat service, or an automated call centre, I'm sitting on hold for ages. Can someone please tell me why my number hasn't been ported over to you yet. Your delay is causing me to have 2 on going phone contracts.

  • manthedarman Dman (@manthedarman) reported

    @ThreeUKSupport Been down since the 1st I think, will try 3G

  • BethParfitt Beth Parfitt (@BethParfitt) reported

    @ThreeUK awful customer service have spoken to over 5 operatives all promising to help me only to try transfer me on to another department!!! Only to then be hung up on after waiting for over 30mins! Disgusting! Please can you help me!!!!

  • crazykids48 Danielle Downey (@crazykids48) reported

    @ThreeUK @ThreeUKSupport I was told I would be receiving a refund of £260 within 14 days of 9th December and it still is not showing!!!! Can you advise when I may receive it. Your customer service is shocking