3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Epsom, Tower Hamlets, City of Westminster, City of London, Paddington, Camden Town, Newham, Southwark, Hackney, Hammersmith, Barking, Kensington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet | |
| Tower Hamlets |
Phone | |
| City of Westminster |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas CE
(@tomcheater) reported
@ThreeUK how funny I never hit my data limit for 2 years on a £60 pm contact but as soon as I move down to sim only £15 I suddenly hit my data allowance in a couple weeks
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Aldo
(@WeAreDoomed_162) reported
@ThreeUKSupport Whether this is true or not remains to be seen... however they have checked and credited me for reduced/lost service up until 21st Oct. There also seems to be a disconnect between your MB TS information and Fron Line Social/Web chat not having the same detail 3/...
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walkerx
(@woodviews) reported
@ThreeUKSupport Simple used STAC within period as advised by your staff as leaving due to poor service and that no termination fees. Used the STAC, get bill and charged. Told when rung I should use 8 days before contracts ends or you pay 30 days notice. Not what STAC means
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Aldo
(@WeAreDoomed_162) reported
@ThreeUKSupport Hi Laura. I managed to get someone last night on Webchat to run some diagnostics and also spoke to MBB Broadband Tech Support 2nd line. Wasn't basically going anywhere until I did speak to someone. There is an issue with capacity in the area 1/...
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Charli Marie
(@charliprangley) reported
I very much regret having my UK phone contract with @ThreeUK and not @EE. 😣 My service has been shut down because I haven't been back to the UK since the pandemic started so I've breached the 'fair use' roaming policy, but my partners EE phone still works fine. 🙃
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Tom P
(@T3JPH) reported
Sorry @ThreeUK , first bad signal, then I cancelled within cooling off period. Told I would get a PAC code, two weeks later and 3 calls, nothing. Now the website is asking me for £121. I cancelled my contract, why do I need to pay?
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Aldo
(@WeAreDoomed_162) reported
@ThreeUKSupport Continually receiving 4Mbps Down and 6Mbps Up, indicated clearly there was an issue. And being told to switch over to 3G which incidentally provides around 20Mpbs Down is NOT AN OPTION. Considering it is much slower than what I SHOULD BE receiving and NOT what I am paying for 4/
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Charli Marie
(@charliprangley) reported
@TylerCourts @ThreeUKSupport TECHNICALLY I can go to the UK right now (which is why I couldn't provide proof of being unable to get a flight that Three needed to keep my service active) but I absolutely don't feel safe doing so. Companies who take a human-centered approach during COVID are going to win.
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j6QD3
(@j6QD3) reported
@ThreeUKSupport My wife is out of contract and has cancelled and paid final ammount. Calls again from Thee today wanting money. This is the third time its been confirmed the contract is ended. But today you are calling her again. Can you please help and update your system.
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Tom P
(@T3JPH) reported
@ThreeUKSupport Sim only plan for 12 months with a 14 day cooling off period. I cancelled via phone, the service was cut off. I have rung up twice chasing a PAC code. I just tried asking for one via your website, it gave me one but asked for £121.