3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Dagenham, Newham, London, City of Westminster, Kensington, City of London, Dartford, Sutton, Southwark, Hackney, Hammersmith, Fulham, Islington, Croydon and Paddington.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Vice Direct
(@ViceDirect) reported
from
City of London, England
@ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle
(@KyleIOWromans) reported
@lufcgilly @EE I had the same problem. Wanted iPhone 13. They put me through days of delays promising to beat my £39 a month through @ThreeUK and then said ‘best we can do is £56, but it’s worth it’ yeah mate nearly an extra £400 over 2 years. Left after 10 years.
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JaTekken 🤖
(@JaTekken) reported
@mdf200 @ThreeUK I'm on Three partly because of free roaming and unlimited data but how mad is this.... I've never actually used it.... because I haven't been on a plane or abroad in years. So I guess I'll never get to use it now then.
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Alec Edwards
(@alec46819) reported
from
Minster-on-Sea, England
Hi @ThreeUK are you having issues with phone calls today? Both me and my wife can't get anyone to hear us when we call, but ok if they call us
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Fsammy
(@Famoyegun_S) reported
@ThreeUK is a useless service provider.
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Alice
(@SuzieAlice_) reported
@ThreeUK @ThreeUKSupport please can you help me, i have no data or anything for 7 hours now, my bill is up to date, im currently connected to public wifi to contact you, thanks, i can't call or use live chat
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Thisiz_Stephen
(@stevie_baby89) reported
@ThreeUKSupport It should never be so hard for you to follow through with contacting someone so there is a resolution.. Actually awful customer service,it's like let's hope he forgets he's got 2 direct debits, hopefully the bank don't reverse the charges
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tomthumb
(@Ballyorgan) reported
@ThreeUK Worst network ever. Can only get 1 bar signal
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Mike Dailly™ 🏴🇺🇦💙
(@mdf200) reported
@JaTekken @ThreeUK It's especially bitter as I've recommended lots of people go to @ThreeUK if they want proper roaming without stupid charges. So time to find the cheapest UK one, and leave three - now they've had their PR news story....
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Ⓥ
(@okcivo) reported
@ThreeUKSupport Hi, I was told a few months back that the very poor signal in my area was due to overdue work that had been postponed due to COVID. I'm just looking for an update on this please as my signal is still very poor at times.
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JaTekken 🤖
(@JaTekken) reported
@mdf200 @ThreeUK I'm on Three partly because of free roaming and unlimited data but how mad is.... I've never actually used it.... because I haven't been on a plane or abroad in years. So I guess I'll never get to use it then.