3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 02/05/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Newham, City of Westminster, Hackney, Poplar, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Redhill, Wallington, Southwark and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomNewham Internet

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Paddington, England

    @PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.

  • CaddyTHFC caddyshack (@CaddyTHFC) reported from Poplar, England

    @ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.

  • chrissydarling Chrissy Darling (@chrissydarling) reported from Hackney, England

    @ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • stevytoal Stevy Toal (@stevytoal) reported from Poplar, England

    @ThreeUKSupport I have no 5G, and my 4G is running slowly. My postcode is: E3 3GW. Is there an outage? If so, what is the ETA for this to be resolved?

  • leaaCastle ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz

  • leaaCastle ♡leah (@leaaCastle) reported from Islington, England

    @ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September

  • leaaCastle ♡leah (@leaaCastle) reported from Islington, England

    My advice for today would be. Never get a phone contract with @ThreeUK

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Islington, England

    @ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks

  • SamueltoeToe SAMUKA 🌍 (@SamueltoeToe) reported from Stratford, England

    @ThreeUK @ThreeUKSupport I am very disappointed in your guys customer service in stores. Today I went to two different stores asking to upgrade my phone and you guys were selling complete different things to me. I am customer for 3 years now. Never felt dissatisfied with the

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUK terrible signal everyday! You are ripping me off monthly

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.

  • jackson21348376 jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • pgmookster Paul McMullan #3.5% #FBPE (@pgmookster) reported

    @ThreeUKSupport There have been issues in my area w/broadband 5g speeds/service for days now. It has been 1mbps on several occasions & half usual speed c.35mbps & when I stream anything it blurs a lot on various devices plus no connection on tv/firestick… is there known issues?

  • dmcguire29 david mcguire (@dmcguire29) reported

    @ThreeUKSupport I can assure you that a new customer are getting priority over upgrading customers.

  • littleton13 Con (@littleton13) reported

    @ThreeUKSupport I cancelled it off the app around the 4th January, then when I noticed I had been charged again I went to the Three store in Bath on the 8th March and Michael said he would cancel it then and there for me. It’s now been 3/4 months and I’ve noticed it’s still not cancelled

  • vish795145492 vish7 (@vish795145492) reported

    @ThreeUK imagine being 40,000ft on a flight to the Middle East and to check your phone after a 8 hour flight to see three has been charging you £50 for a unbeknownst aeroplane network… absurd that you think it’s okay to do this to customers !!!

  • _bekahale bekah (@_bekahale) reported

    @ThreeUKSupport impossible to talk to someone on the phone, ignored in the dms, phone number I was given to call is not recognised. Am I supposed to pull up to your shop to have a explanation or just to cancel my contract ?

  • davidmprice David Price (@davidmprice) reported

    @ThreeUKSupport Hi, My mobile broadband speed has been up upwards of 100mb since it was installed two weeks ago but since earlier this evening has been around 2mb are there issues in London N²?

  • ThatCornishLadd Connor 💥 (@ThatCornishLadd) reported

    @ThreeUK your 4g coverage in helston sucks. and claims of 99% coverage of the UK also garbage. Won't be upgrading with you again.

  • JustCraggles Craggles (@JustCraggles) reported

    Been an @O2 customer for 15 years. Today I realised once my contract is up, I'm out. My partner is on @ThreeUK. She is paying £10 to user he mobile in the USA for 2 weeks. For me it's £6 a day. So that's £90 to use my mobile for 15 days while I'm out there. Bye bye O2. #SCAM

  • IsobelSGray Isobel Gray 🏳️‍⚧️ (@IsobelSGray) reported

    @MarleyLovesBeer @ThreeUKSupport I'm not stupid you know. It's necessary for me to be contactable at all times.

  • OliverNeedham Oliver Needham (@OliverNeedham) reported

    After 11 years with @ThreeUK, I'm moving to another provider. Why would I pay £5/day for roaming in the USA, when I can pay £2/day for the same thing with another network. 🇺🇸💸 Since I last moved, the new 'text to get a PAC' system should make switching easy. 🤞