3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Kensington, Fulham, Newham, Hackney, Southwark, City of Westminster, Croydon, Wandsworth, City of London, Hammersmith, Paddington, Islington, Camden Town and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Kensington |
Wi-fi | |
| Fulham |
Internet | |
| London |
Internet | |
| Newham |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Vincent 🏳️🌈 🏴
(@thisisjmx) reported
@peterkin1010 @ThreeUK Hey! That's good. Yeah inside the building is poor signal even though the site is right outside. Apparently there's 5G cells up but driving around Pen-y-turnpike & llandough I don't think it's on. Still only LTE on band 3 in dinas powys. Need band 20 for inside signal.
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Virginia McGovern
(@Ginny_McGovern) reported
@ThreeUKSupport The problem is that I was not informed of this during the call. Had I been informed I would’ve waited.
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Sophie Jones
(@SophieJ74842594) reported
@ThreeUKSupport I cannot use the 3app because I have a Chinese phone, which does not allow me to download. Can you please just help me to find out my plan and if I can use go roam for free please?
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K K Mensah
(@Kmensmusic) reported
@ThreeUK please can someone explain to me why my contract has been terminated this morning with no prior notice or warning...im so stressed, missed all my important business calls.. I called customer support line has not been helpful at all...
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Alicia Drummond
(@AliciaDrummond8) reported
AVOID @ThreeUK LIKE THE PLAGUE. You will pay on time every month for them to take the piss and never get upgrades delivered, always say requests for things "haven't gone through due to technical glitches" and have you getting so stressed. GO WITH SOMEONE ELSE, TRUST ME!
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Sophie
(@sophiethesofa_) reported
@ThreeUK hi, I am in Spain and had put a spend cap&data roaming on to use my contract aboard. however even tho I am getting a Spanish network the internet does not seem to be working, I have reduced my cap as I’m quite happy to just use Wi-Fi (1/2)
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Sophie Jones
(@SophieJ74842594) reported
@ThreeUKSupport I am trying to log into website but it is not working. I click the button and nothing happens
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Sophie
(@sophiethesofa_) reported
@ThreeUKSupport Hiya, managed to sort it now. I have an iPhone 13 and when I changed the settings by swiping down my phone it automatically changed but when I went in settings it override it. All sorted now :)
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Alicia Drummond
(@AliciaDrummond8) reported
@ThreeUKSupport NOBODY GO WITH THREE MOBILE, YOU WILL SPEND YOUR LIFE GETTING MONEY TAKEN AND BEING DRAGGED IN CIRCLES BY THE CS TEAM. IT'S THE WORST COMPANY EVER!!!
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Ann
(@Ann86990920) reported
@ThreeUKSupport pathetic customer services