3 (Three) Outage Report in Hayes, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Wandsworth, City of Westminster, Croydon, Hackney, Southwark, Newham, Kensington, Poplar, City of London, Islington, Tower Hamlets, Merton, Redhill and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Wandsworth |
||
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Controversial One
(@1928White) reported
@ThreeUK Looks like no 3 customers got the alert. What an epic failure from the uk's worst mobile provider. How are you going to fix this and reassure customers that in the event of a real emergency we will be alerted!?
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XH82
(@xh82) reported
@ThreeUK From what I've been able to gather, not a single Three customer got an alert regardless of device, plan or location. Naturally this also means that no virtual networks like IDMobile got anything either.
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Andrew Hencher
(@Hench37LFC) reported
@ThreeUK Probably because their network coverage and customer service is awful !
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🇺🇦 Deborah 🇺🇦
(@Westie_WooWoo) reported
@muir373 @ThreeUK have mentioned that they are aware that there has been an issue. Glad I’m not alone.
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losing hope ngl
(@superichkids) reported
Didn’t even get the alert and apparently neither did others on @ThreeUK! Absolute bottom of the barrel network omg 😭😭😭
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Lexi ☆
(@HSTSKaczynski) reported
@Brian92282745 @ThreeUK truly it is the worst of times
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Paul McCurry
(@PaulMcCurry) reported
from
Askham Richard, England
Plenty of emergency alerts received to all phones connected to the @vodaphoneuk network in the house, but nothing received on the @ThreeUK network despite connected to 4G.
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Saxon Light
(@SaxonLight) reported
@ThreeUKSupport I did not receive the governments emergency alert today and because of this I am now dead.
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Roni Gee 😁👍🏴 🇮🇹 🏴🦉
(@acinorev1970) reported
@XanderKirke @ThreeUK Yeah we are jumping ship!! Called three the other day about lack of signal in my area, was told we know, so heres £13 refund! 🙈
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Hannah 🤓
(@missradders) reported
@Mildertduck @ThreeUK This cannot be true. The vast majority of the time peoples phones are connected to wifi. Everyone in their houses, everyone in a workplace. Three have already said it’s their issue too.