3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, City of Westminster, Hackney, London, Paddington, Islington, Croydon, Hammersmith, City of London, Newham, Camden Town, Wandsworth, Kensington, Poplar and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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Red Beard
(@Nickjames820) reported
from
Paddington, England
@ThreeUK Do they support 5g? Come to think of it do they support data at all on your network?
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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𝒜𝑀𝐼𝐿𝐿𝐼
(@rarerafs) reported
from
Eltham, England
The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport why’s is there always some sort of issue with Three?
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK hello Wimbledon area no data - any issues ?
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Steve Harrison
(@stevejh1973) reported
from
Poplar, England
@ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Brooke Colman
(@TheRealBrookieC) reported
from
Wandsworth, England
@ThreeUK @threeuksupport I’ve been on hold for 60 mins to discuss the terrible network coverage in my area. This is exactly why I will be leaving you in 30 days!
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Dennis De Souza
(@desouzadennis1) reported
from
Stratford, England
@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@danb8929 @ThreeUK @ThreeUKSupport I can help advise the customer here. You have known faults in London again, but the engineers can't trace them yet. Three's policy is to withhold such info from status page and even your level of support, in order to hide such issues from customers more broadly. (cont.)
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Ysie
(@ysgwyn) reported
@ThreeUK @ThreeUKSupport disappointed to be told that a brand new customer can be offered a better deal than those loyal to the network for over 10years? 🤯 #ouch
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Jodie 💙
(@Jodie789__) reported
@ThreeUKSupport Hi Ali, phone not arrived and now not coming until 30th!! Terrible customer service.
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport On the phone for another 1.5 hrs, then cut off when finally transferred to complaints team, where I politely requested I don't pay full price while not receiving the service. It's a pity, a year or so ago, Three was quite good for broadband. Now, appalling. @Ofcom
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Ben Linihan
(@BenLinihan) reported
@ThreeUKSupport The speaker on my current phone is broken so nobody can hear me, it’s the only phone I have available here. I would have had a perfectly fine working phone to use but Three decided they wanted to change their mind on that
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David Turner 💙
(@daveturner1972) reported
@ThreeUKSupport Thanks passing on the message. Iain has emailed me with the bad news that nothing has changed.
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport So even if I have a 4G signal, I can't use both data and calls at the same time even though that's what 4G Calling does, other operators offer true 4G calling and I don't have a issue so why is Three different?
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Stratford, England
Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.
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mariah
(@mariahtiamay) reported
@joelycett would love it if you could do a segment on @ThreeUK I don't know if its happened for anyone else but I ordered the new iPhone 13 Pro as my current phone is broken, went to ask customer service to track it a few days later and they said it was cancelled...
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Jess ❤️🔥
(@jxsssp) reported
Imagine calling @ThreeUK in Lancaster 15 times and still not getting an answer, great service 👍🏻