3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 12/08/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Redhill, Morden, Croydon, Dagenham, Newham, City of London, Dartford and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomKensington Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @CycleMummy @vintageshimano @PompeyCyclist @ThreeUK That's pretty appalling customer service and any decent service provider should write that off and not bill you for it. But if it was a service that you received they are technically allowed to charge you for it. If you didn't receive it then they are not

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    No proper customer service from @ThreeUK except being disconnected by operator on live chat. Data that doesn’t work for over few months does cause problems for everyone!!!

  • robvesty Robert (Register to Vote) Vesty (@robvesty) reported from Stratford, England

    @ThreeUKSupport Problem is that this comes on top of increasingly poor coverage over the past year. I keep having problems. Just called to complain and was offered paltry compensation sum so having to go to communications ombudsman.

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    @ThreeUK Very disappointed! For a operator to ask for postcode or have you put sim on another phone. WTH! That doesn’t solve any problems. Telling a customer to restart phone and change aeroplane mode isn’t going to solve the problem ThreeUk Data that fails all the time!!

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    @ThreeUKSupport I’ve changed to this network and thought it was better but sadly, I am very disappointed with the data.

  • angelspitten I am the hip-hop-a-potamus (@angelspitten) reported from Camden Town, England

    @ThreeUK wtf is going on with your network today I've had such spotty reception even though it's saying I have full 4 g

  • wallingford73 Jim The May Swan (@wallingford73) reported from Camberwell, England

    @vintageshimano @CycleMummy @PompeyCyclist @ThreeUK Sadly they can add missing charges to the period that the original invoice covered and either raise a credit note and rebill that period or issue an additional invoice for the missing charge.

  • shadlx Richard Williamson (@shadlx) reported from Poplar, England

    @ThreeUKSupport I experience slow speeds pretty much everywhere in London and beyond so there’s no point me giving you all the postcodes. I’m on an iPhone 11

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport That # routes me to a call center in India & I’m tired of that. I want this sorted, I’m a business account & my business cannot run without internet. I installed hub on Friday & it’s Tuesday and no one has gotten back to me without me pushing. I deserve better service than this.

  • missddan MissDD (@missddan) reported from Bromley, England

    Why is my internet so appalling of late @ThreeUK i’m not a happy customer right now

  • resoai Alexey (@resoai) reported from Camden Town, England

    @ThreeUKSupport I’ve been to the support chat 5 times and each time I’ve been told the issue is on my end (after waiting 2.5hrs for level 2 support). Also, If you think that providing more tech data on the issue slows you down, I really don’t know what to say.

  • joshmarston92 Josh (@joshmarston92) reported from Lambeth, England

    @ThreeUKSupport why is your 4G so poor in London. I barely have any signal when I’m here even though it says I do 😫

  • Maomao_yan Kat (@Maomao_yan) reported from Poplar, England

    @ThreeUK Very unhappy with data network. I’ve only switched to three in March 2019.

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • robvesty Robert (Register to Vote) Vesty (@robvesty) reported from Stratford, England

    @ThreeUKSupport No. The live chat complaints procedure was terrible and in the end we reached deadlock so it’s now to go to Ombudsman

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    What’s wrong with @ThreeUK in NW3 on Haverstock Hill can’t get any signal

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

  • socialPolly Alex Pollock (@socialPolly) reported from Camden Town, England

    @ThreeUKSupport Still not working.

  • reyes The Hills Have Reyes (@reyes) reported from Camden Town, England

    @StopFundingHate @ThreeUK Don’t be ***** @ThreeUK. From a customer.

  • wanderlaurst lauren (@wanderlaurst) reported from City of London, England

    @ThreeUKSupport Also, I was promised 5G was in my area but now it’s clear it was anything to make a sale. I’m a business customer with you for mobile, I can’t believe how badly this is being handled.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • KindredUK Lee Wignall (@KindredUK) reported

    @ThreeUK why is your customer service so hard to early upgrade a phone when ive been offered a deal and went away to think about it now CS cant find the notes or deals and I have to explain everything again. Be easier to pay termination fee and go elsewhere

  • SILV3R SILV3R (@SILV3R) reported

    @Barry_Carrot @ThreeUK Been with O2 since the iPhone came out and never had any real problems with them.

  • pengetoanywhere Becca Jones (@pengetoanywhere) reported

    @geegeemidnight @ThreeUK I've always had good experiences with O2, signal is always pretty good and as others have said some decent offers out there

  • IanKendallmagic Ian Kendall (@IanKendallmagic) reported

    Couldn't make it up dept; spend all morning trying to sort Spanish bank problem. On hold for 30+ minutes, and finally get connected. One minute later @ThreeUK drops the call because I've hit my spending limit. I am now screaming at inanimate objects.

  • DJSIMONLEIGH Simon Leigh (@DJSIMONLEIGH) reported

    @ThreeUK I’ve asked to cancel my contract because of data roaming charges abroad your customer service agent transferred me to three abroad and with 10 seconds it’s charged me an extra £30 this is unfair

  • CcieOne Oneccie 🥇 (@CcieOne) reported from Stevenage District, England

    @ThreeUKSupport Any way to cancel the contract agreement due to unsutisfactory network coverage? I dont want to keep playing for the services that not working more often then working.

  • ZarzosoLowe Julian Zarzoso-Lowe (@ZarzosoLowe) reported

    @ThreeUKSupport Has happened on multiple devices (I got a new handset in the hopes it might fix it). SIM is quite old now though. Can I e-SIM?

  • SILV3R SILV3R (@SILV3R) reported

    @Barry_Carrot @ThreeUK When I moved house this year, Sky upgraded my deal and now charge me less. Left me flabbergasted. I was expecting a fight to keep costs down. Woman on the phone did everything she could to reduce my costs.

  • alanbooth1972 Alan Booth 💙 (@alanbooth1972) reported

    @ThreeUKSupport Hi, it’s a ZTE 5G router. They have refused to accept that the router is faulty. I’ve asked for a replacement router to be sent but the answer is no. The contract needs to be cancelled now without a cancellation fee. I’ve already paid for at least 2 months with no service.

  • RossBeagle2 Ross McClymont (@RossBeagle2) reported

    @ThreeUKSupport Hi, I've recently noticed my phone changing from 4G to 4G+ recently and the signal actually gets worse rather than better. Mobile data is very slow and I don't understand why, when it's implying that it should be better. Any ideas why this is the case?