3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Islington, London, City of London, Newham, Hackney, City of Westminster, Camden Town, Southwark, Wandsworth, Croydon, Kensington, Poplar, Tower Hamlets, Merton and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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Ada Jusic illustration & animation
(@AdaJusic) reported
from
Stratford, England
@ThreeUKSupport Hi so I got through but they couldn't tell me what the problem was or how to fix it but there is some sort of problem in my area. I've been refunded 1 months service but without a resolution I will most likely have to switch to someone else.
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alittlePsYco
(@andrelereveur) reported
from
Hammersmith, England
@ThreeUK it is absurd to pay for such an expensive service and still not having the proper return is unacceptable. I want to cancel my plan. I really do. Been having issues since NOVEMBER
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Olu!
(@olumontreal) reported
from
Hackney, England
@Threeuk since this lockdown my signal and my calls have been dead slow and cutting off all the time not impressed 🙁
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK That’s great. You’ve even given new phones to non 3 customers. Now how about answering the concerns of customers that have been with you years and are having issues with your network since October.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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TheDialUp
(@TheDialUp) reported
from
Poplar, England
@Yinster @ThreeUK There is no point in having unlimited data in a limited network.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
Dear @ThreeUK I complained about the poor signal coverage and was given one month free and then a £5 a month reduction for the remaining months of my contract. However my bill came out today and there has been no such reduction. Please can someone rectify this.
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
@ThreeUK you’re taking the biscuit now with my signal. You said months ago it would be sorted. I’ve now been stuck in the one area with the worst service I’ve ever had! Really bad form.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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tash
(@heyitnatashalol) reported
@ThreeUK yet again i have no phone signal, was fixed for like 3 days and now it’s gone again. i’ve missed shifts at work as no one can get in contact by phone or text and have to go almost 5 miles away from my house to even get 1 bar!!
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Paul Mallon
(@paulmallon43) reported
@ThreeUKSupport have spoken to 2 different service advisors...in USA can make calls and use data nut when someone calls me they get message that my number isn't recognised....can forward calls to voicemail....any ideas how and when this will be fixed?
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Andrew Bisson 🇺🇦🇯🇪
(@JerseyBeans) reported
@ThreeUKSupport I can’t log in because it requires 2fa but I can’t receive texts because I’m not on network 😞
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Andy black
(@IRAndyB) reported
@ThreeUKSupport hi, is there an issue with your PAC request system? I've sent text messages to the number for the last 2 days and keep getting a reply saying there is an issue and try later. Thanks
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Ally Garton
(@ally_garton) reported
@ThreeUKSupport hi - our WiFi (5G) and my mobile data have gone down suddenly in the LN2 area - any insight on when this will be back up? 2 developers working from home unable to get online 😬
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Lulu
(@lulumxry) reported
@ThreeUKSupport @ThreeUK never want to deal with that person on the chat again, bitterly regretting signing up for 2 24 month contracts yesterday 🤡🙃🤡🙃🤡
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Hhoohaa
(@HeidiLWelsh) reported
@ThreeUK @WirelessFest Get on ticket master and pay through the roof. Nah. I'll wait. I only want to treat my teenage carer daughter as I have terminal cancer. Then they ask me to donate to cancer research. What a p take. I'll take my chances in the morning. It's not a reward. £200 extra. Think not.
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Phil not Bob
(@Bob71136804) reported
Why I pay for a 5G contract with @ThreeUK I have no idea? Just got bumped to 3G at Macarther Glen in Bridgend. Not 4G bloody 3G and that’s not unusual. Your service in Bridgend is pathetic. Contract is up in March and I won’t be staying. Really you should be refunding me! @ofgem
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Stephen Kill
(@kills1) reported
@ThreeUKSupport It’s RH13 9DT. The website network checker gives updates every half-hour but no meaningful information. Thank you.
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Nico Marcenaro
(@NickMarcenaro) reported
@ThreeUKSupport Hi, rubbish signal for all my devices today. Are you working around W1H?