3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 12/13/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Southwark, Reigate, London, Woolwich, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Wandsworth, Redhill, Morden, Croydon, Dagenham and Newham.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomReigate Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomWoolwich Internet
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • SamueltoeToe SAMUKA 🌍 (@SamueltoeToe) reported from Stratford, England

    @ThreeUK @ThreeUKSupport I am very disappointed in your guys customer service in stores. Today I went to two different stores asking to upgrade my phone and you guys were selling complete different things to me. I am customer for 3 years now. Never felt dissatisfied with the

  • andywash Andy Washington 💙 🇪🇺 (@andywash) reported from Hackney, England

    Did you know that most phone companies limit calls to 2hrs? Not normally a problem but as I’m on hold for almost that long with @VirginAtlantic before they answer I got cut off 1 minute in! That’s 4 hours on hold for nothing, thanks to @ThreeUK @ThreeUKSupport

  • AJCox31 Alex James Cox (@AJCox31) reported from Lambeth, England

    @ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • Jonny_Milmer Jonny_Milmer (@Jonny_Milmer) reported from Camden Town, England

    @ThreeUK why is your network in London so terrible these days? Full signal, 4G - no internet. I have forgotten the last time I was able to make a successful cellular call whilst in central London. How the mighty have fallen!

  • MasterSystom Tom Gilchrist 🍂🎆🎇 (@MasterSystom) reported from Islington, England

    @ThreeUKSupport Yep haven't moved house yet. Have reset the router, the signal is good (90 on the test thing) but just naff speeds. And still no wired connection though I'm checking if that is a Windows Update error.

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • CaddyTHFC caddyshack (@CaddyTHFC) reported from Poplar, England

    @ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • sarezale Ernesto Sarezale (@sarezale) reported from Islington, England

    Mifi from @ThreeUK not working at all for he at the moment at N19 - getting 0.27 Mbps if working at all - this is denial of service - will I be billed this month?

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • MasterSystom Tom Gilchrist 🍂🎆🎇 (@MasterSystom) reported from Islington, England

    @ThreeUKSupport Also I'm talking about 5G Broadband so would imagine 3G congestion shouldn't be an issue 👀

  • granty3333 Grant Nichols (@granty3333) reported from City of London, England

    @ThreeUK problems in central London with service ?? What’s happening??

  • stevytoal Stevy Toal (@stevytoal) reported from Poplar, England

    @ThreeUKSupport I have no 5G, and my 4G is running slowly. My postcode is: E3 3GW. Is there an outage? If so, what is the ETA for this to be resolved?

  • RICHARDKINGCOTT Richard Kingcott (@RICHARDKINGCOTT) reported from Lambeth, England

    @ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • whiterosetyke Keyth (@whiterosetyke) reported from Islington, England

    One day left of @ThreeUKSupport 5G broadband and lack of service for over 10 weeks now. Sky broadband comes tomorrow and Three are going to receive that box back in a million pieces. (Well definitely if I send with Hermes) @Ofcom avoid avoid avoid. #broadband

  • scousemanblue Mark (@scousemanblue) reported from Paddington, England

    @ThreeUK @ThreeUKSupport Is there a problem supplying a 4g signal in the centre of London absolutely shocking

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AstraLyne_x Vicki (@AstraLyne_x) reported

    @ThreeUKSupport Hi! I made a payment on 1st March to bring my account up to date but my services on my iPad still haven’t been activated and I cannot log in online, can you help please?

  • johnnyd_ee 𝙹𝚘𝚑𝚗𝚗𝚢 𝙳𝚎𝚎 (@johnnyd_ee) reported

    @ThreeUK hi, does your support page reply to DMs? The page seems to have been inactive for a while.

  • Bigfootbull Ian Harrison (@Bigfootbull) reported

    @ThreeUKSupport Basically if I have 4G our devices are useless, my mobile and my wife’s mi-fi. We are looking for areas with worse signal so our devices work.

  • Jonandrews01 DJ JON (@Jonandrews01) reported

    @ThreeUK no mobile internet 2 bars signal. I go round houses finaly told phone mast work in my area slowing doen my signal, no idea when It will be fixed and I was asked is it something I can live with for the next few days/weeks/months Thankfully they let me cancel fee free

  • MrADJ Andrew Jones (@MrADJ) reported

    @ThreeUKSupport I've now changed my SIM to the replacement SIM but am having the same issues with this network. What are the next steps please as I'm not getting the service that I'm paying for. #ThreeNetwork

  • willieckerslike willieeckerslike (@willieckerslike) reported

    @ThreeUK I had to phone customer service because a “technical glitch” meant you didn’t send me the fund due on termination of contract. A word of advice: if you want me back then stop keep telling people to hang on while you process things - after 22 minutes I was furious.

  • JYari90 Jan Yari (@JYari90) reported

    @ThreeUK Sometimes I can’t even use my phone because I don’t have reception. Three the worst network ever.

  • ClareQ12 Clare-REAL socialists wear masks 😷 (@ClareQ12) reported

    @ThreeUKSupport I'm not frustrated, Jade, I'm simply pointing out that, as customer service advisors, you should all be giving the same competent response. They said they wouldn't proceed any further, in complete contrast to what Nathan said

  • ClaireLouArling Claire (@ClaireLouArling) reported

    Can someone from @ThreeUK or @ThreeUKSupport please tell me why my bill is increasing by 14.4% when my partners who is on the same contract taken out 2 weeks previous to mine is only increasing by 4.5% - you live chat has been no help at all!

  • NdavisonR Nicola Davison Reed (@NdavisonR) reported

    @ThreeUK @UKHonor Why is your service so crap ? I have had zero internet connection for over a month due to technical difficulties with a mast -‘but still you bill me ? And I have attempted to use your chat ‘service ‘ is really poor why should I pay for nothing ? I would like the money refunded