1. Home
  2. Companies
  3. 3 (Three)
  4. Hayes, England
3 (Three)

3 (Three) outages and service status in Hayes, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Hayes, England

The most recent 3 (Three) outage reports came from the following cities: London, Croydon, Newham, Hammersmith, City of Westminster, Southwark, Tower Hamlets, Hackney, Fulham, Dartford, Wandsworth, Dagenham, Islington, City of London, and Paddington.

CityProblem TypeReport Time
London Internet 5 hours ago
Croydon Wi-fi 19 hours ago
London Internet 1 day ago
Newham Internet 2 days ago
Hammersmith Internet 3 days ago
London Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • alessandrolnd
    𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...

  • ragwhos
    Raghunath S Iyengar (@ragwhos) reported from Islington, England

    @ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it

  • alessandrolnd
    𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England

    ...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport

  • Munim50301079
    Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • DeanCarr15
    Dean Carr (@DeanCarr15) reported from Camden Town, England

    @ThreeUKSupport never experienced anything this bad... shameful, been in a store for 2 hours and 3 minutes to get a new phone.. the guys working in the shop are calling 3 customer services like the public and can’t get through..it’s mental and disgusting

  • ElliotJH
    Elliot Hughes (@ElliotJH) reported from Camden Town, England

    @ThreeUKSupport I’m very unhappy you’re canceling my broadband 6 months into a 12 month contract. I wouldn’t have been able to cancel at this point. You should satisfy your obligations. 4 days of disruption when I’m trying to work from home is unacceptable.

  • seaniegriff
    Griffy 🏳️‍🌈What fresh hell is this? (@seaniegriff) reported from Camberwell, England

    @ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g

  • ameliaoceangirl
    Amelia Stott (@ameliaoceangirl) reported from Stratford, England

    Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • waleedtalzuhair
    Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, England

    Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike

  • Ali_Piracha12
    Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

  • DrunkRes
    Mark M (@DrunkRes) reported from Camden Town, England

    @ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...

  • JWBarnham
    James Barnham (@JWBarnham) reported from Wandsworth, England

    @ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.

  • Nickjames820
    Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

  • minion74
    mal mulhern (@minion74) reported from East Ham, England

    @ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈

  • minion74
    mal mulhern (@minion74) reported from East Ham, England

    @ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think

  • gsmumford
    Gregory Mumford (@gsmumford) reported from Wandsworth, England

    @ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you

  • DrunkRes
    Mark M (@DrunkRes) reported from Camden Town, England

    @PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ranjitboparai
    Ranjit Singh (@ranjitboparai) reported

    @ThreeUK I had very bad experience with three.I did mistake by joining three and big mistake by porting number to three.They suspend my services due to weekend I can’t take my number back to any other network till 24 /05/21.I am without my number since today morning.I request###

  • MrJJMitchell
    Jonathan Mitchell (@MrJJMitchell) reported

    Is anyone else having problems with NordVPN on Three Mobile in UK? I can't connect on any of my Three devices over mobile data 3G/4G but fine over WiFi! @ThreeUK @ThreeUKSupport I'm sure it used to work when out and about.

  • danpwright
    Dan Wright (@danpwright) reported

    Hmmm. Sorting out internet connectivity for the new place. Looks as though a 5G/4G hub with @ThreeUK will be the way forward, even with the weak signal. Should still be faster than BT copper line.

  • Seriousguy1002
    Seriousguy (@Seriousguy1002) reported

    @DeancarefreeCFC @ThreeUK Nice one but does not help 3s marketing campaign sadly 💙💙💙

  • paulcaineWD
    PaulC (@paulcaineWD) reported

    On a fiber package but my speeds most of the time would no hit 20mb. Now then I have been with @ThreeUK for my mobile for the last 3 years maybe and never had issues, 4g all the time, unlimited data for next to nothing. So I decided a few days ago to.

  • JaimePovey
    Jaime Povey (@JaimePovey) reported

    @ThreeUK @ThreeUKSupport why is it so hard to get help/answers from Three 🙄

  • jackieleitch
    Jackie (@jackieleitch) reported

    @ThreeUKSupport Thanks but still having same problem when I get to confirm your email.

  • JaimePovey
    Jaime Povey (@JaimePovey) reported

    @ThreeUKSupport please can you DM me as I have spoken to two advisors on the phone and online support, and still haven't got the answer I need

  • PrincessJStew
    Jamie-Leigh Bishop (@PrincessJStew) reported

    @ThreeUK basically saying that they don’t care about disabled customers and you need to call because they can’t help. What customer service.

  • Kadeleigh98xx
    Kade (@Kadeleigh98xx) reported

    @ThreeUK my mobile data and signal in my home is terrible its constantly lagging I can't afford WiFi so use my data to connect to firestick but the signal is awful what can I do