3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Newham, Hammersmith, London, Barking, Paddington, Kensington, Hackney, Islington, Dagenham, City of London, Croydon, City of Westminster, Southwark, Caterham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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𝒜𝑀𝐼𝐿𝐿𝐼
(@rarerafs) reported
from
Eltham, England
The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Massimo Dighe 🇪🇺
(@mdighe) reported
from
Paddington, England
@ThreeUK Hi, I bought online a sim a week ago but I haven’t received anything.The phone number on the mail is closed,the chat is not working and there’s no way to contact you. In the meantime I’m paying my monthly fee. How can I check where my sim is?Can I collect from a store?
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Nickle Arse
(@Brunts1980) reported
from
Camberwell, England
Thought @ThreeUK were bad but @o2 may have to be even worse...
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@ThreeUKSupport check DM’s please. Need help retrieving an important saved voicemail message cc: @ThreeUK
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?
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𝕬𝖇𝖉𝖆𝖑𝖑𝖆𝖍 𝕯𝖆𝖓𝖐𝖔𝖋𝖆
(@Abdallahyd01) reported
from
Islington, England
@ThreeUK I want to cancel my sim subscription.
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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𝑆𝑎𝑚𝑎𝑛𝑡ℎ𝑎 𝐺𝑒𝑒 𝑆𝑎𝑛 𝑀𝑜
(@samanthagsmo) reported
from
Wandsworth, England
@ThreeUKSupport We rang up three back in late July to cancel. We also sent all the equipment back as per the letter we received. Then a few weeks ago we received a letter again we owe money to three, despite cancelling. We rang up again and paid it, which thinking about it we didn’t have to...
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK
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Yémisi
(@IAmYemisi) reported
from
Bromley, England
@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue
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Kristjan Byfield
(@KristjanByfield) reported
from
Poplar, England
@aroundthehouses @ThreeUK Tried them back in 2004- such a bad experience I would never ever ever go near @ThreeUK ever again.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@Michael97279463) reported
@ThreeUKSupport Thank you, ordered a replacement. See if that solves the problem.
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Paresh Parmar
(@Puzibear) reported
@ThreeUKSupport Please HELP!!!!
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Stuart Parr
(@wonkotsane) reported
@ThreeUKSupport I don't choose 3G, Jenn, the phone chooses it when 4G is unavailable. The @what3words location is ///shows.amicably.crisps 4G comes and goes, presumably contracting and expanding based on capacity. 3G is always there, it just performs like dialup or doesn't work at all.
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Longwool
(@Longwool) reported
@NHTractordriver @ThreeUK @ThreeUKSupport Trouble is these days you have paid online before you get the paperwork. Oh for good old days where suppliers sent the goods ordered first followed by invoice/statement which you duly paid.
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Michael (Burt)
(@MichaeloooDavey) reported
@ThreeUKSupport hello, please help 😔 I've been trying to text and I keep getting error 38 code. I've been looking online and I can't seem to find out what has happened. Would this be something to do with my account?
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Samuel Timothy Jones
(@SaintSamIAm) reported
@ThreeUKSupport Worth mentioning that I’ve been trying to access this service for nearly 3 days and get a constant ‘Please try later’ message.
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Samuel Timothy Jones
(@SaintSamIAm) reported
@ThreeUKSupport Guys, if I'm not getting through to a failing online chat service, or an automated call centre, I'm sitting on hold for ages. Can someone please tell me why my number hasn't been ported over to you yet. Your delay is causing me to have 2 on going phone contracts.
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Dman
(@manthedarman) reported
@ThreeUKSupport Been down since the 1st I think, will try 3G
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Beth Parfitt
(@BethParfitt) reported
@ThreeUK awful customer service have spoken to over 5 operatives all promising to help me only to try transfer me on to another department!!! Only to then be hung up on after waiting for over 30mins! Disgusting! Please can you help me!!!!
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Danielle Downey
(@crazykids48) reported
@ThreeUK @ThreeUKSupport I was told I would be receiving a refund of £260 within 14 days of 9th December and it still is not showing!!!! Can you advise when I may receive it. Your customer service is shocking