3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 11/30/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Kensington, City of Westminster, City of London, Dartford, Newham, Sutton, Southwark, Hackney, Hammersmith, Fulham, Islington, Croydon, Dagenham and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKensington Phone
United KingdomCity of Westminster Total Blackout
United KingdomLondon Phone
United KingdomCity of London Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • GJHyde_ George Johnston (@GJHyde_) reported from Poplar, England

    @ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUK are you ***************????? No data, no signal for a year! The 6g promised a year ago is delayed again, the hardware provider is banned from the country and you have the cash to sponsor billionaires? Not a peep from you ******* to your customers though!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport how long will your site be down please

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?

  • crabrc Rob Crabtree (@crabrc) reported from Poplar, England

    @ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @PhillWPE @stephpb @ThreeUKSupport When I was on my iPhone I used to leave it on 3g a lot. During lockdown didn't have this issue. Three obviously have capacity issues in Camden / KT area.

  • livinhojcs Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • darriekylie Darren (@darriekylie) reported from Camberwell, England

    @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • guyarmitage Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • Ice_Speedway Ice.reef Ⓥ (@Ice_Speedway) reported from Stratford, England

    @ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.

  • mullinger Andrew Mullinger (@mullinger) reported from City of London, England

    @ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!

  • Ali_Piracha12 Ali (@Ali_Piracha12) reported from Croydon, England

    @ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hagegi Håkan Jönsson (@hagegi) reported

    @ThreeUKSupport my internet has been dropping off for days now. I'm assuming there is a problem with the local mast, can you please let me know when will it be fixed? My post code is N16 0RX.

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @iD_Mobile_UK @ThreeUK If you refuse to answer these questions then I'd like to make a formal complaint

  • Logan54447485 Linda (@Logan54447485) reported

    @ThreeUKSupport Seriously poor poor service from 3

  • ThomasSunderl16 Thomas Sunderland (@ThomasSunderl16) reported

    @ThreeUK I still can’t call and use 5G for nearly 3 weeks! It keeps saying my account balance it to low but i’ve still got plenty of credit left. Please help

  • sean_dev369 sean devlin (@sean_dev369) reported

    @ThreeUKSupport Hi ordered a new sim card and no different most of the time I only have 3G and always worst signal out of everyone I’m with.

  • stevebourne33 stevebourne (@stevebourne33) reported from York, England

    @ThreeUK very slow 4G in York today any reason.

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @ThreeUKSupport I'm not going to move to a network that won't answer questions about their network issues, because who would sign-up to network if their coverage is going to remain terrible

  • thassmad sym (@thassmad) reported

    @ThreeUKSupport Hi I am trying to bring my number from an O2 sim over to my three sim. I have used the "bring your number to three" form but it tells me an unknown error has occured. Any help with this?

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @ThreeUKSupport I've talked to EE and Vodafone who are the only other companies that have 5G in my area or near by, but they don't operate on a bandwidth compatible with my phone The only network that is compatible with my phone, is Three. Which is why I'm talking to you

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @ThreeUKSupport Could the issue be due to the fact you decommissioned a mast the covers my area?