3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 12/21/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, Caterham, Hackney, Reigate, Woolwich, City of London, Hammersmith, Kensington, Wandsworth, Redhill, Morden and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • TerryMillsMD Terence Mills (@TerryMillsMD) reported from Bromley, England

    @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    @ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband @ThreeUK Is it fair to say that once it does, I’ll get exactly the same speeds as I get today? I’m just so confused by this approach, why not just keep things as they are? Totally perplexing from a customer perspective.

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not

  • snkhan Sajid Nawaz Khan (@snkhan) reported from City of London, England

    @three_broadband Are you guys shutting down? I’ve been told my Broadband will cease in October and to move over to @ThreeUK. Will I get the same 5G speeds?

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service

  • IAmYemisi Yémisi (@IAmYemisi) reported from Bromley, England

    My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

  • Machie_ Maciej Bugala (@Machie_) reported from Paddington, England

    3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!

  • tomtilly28 Adam Dack (@tomtilly28) reported from Stratford, England

    @ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • bbmason Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

  • thomasjmahoney1 Tom (@thomasjmahoney1) reported from Camberwell, England

    @ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    @ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England

    Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • JamesNi62281680 James Nicholson (@JamesNi62281680) reported from Poplar, England

    @ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬

  • ViceDirect Vice Direct (@ViceDirect) reported from City of London, England

    @ThreeUK I can't get into my online account, can't reset the password because your servers don't work and can't contact anyone to sort this issue, I say **** ALL THIS COVID 19 SOCIAL DISTANCING AND GET WORKERS BACK INTO THIER OFFICES

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CortneyS2018 Cortney Saunders (@CortneyS2018) reported

    @ThreeUKSupport My husband is on Three also. 1 of the other numbers is o2. I'm not sure on which network the others are with. We have been with yourselves for 8 years.

  • belcaulfield Belinda Caulfield (@belcaulfield) reported

    @ThreeUK After the week I've had I would just love a good night's sleep, is there an easy way to support someone with dementia, if so, please tell me 😴 #breakingpoint 😢

  • CortneyS2018 Cortney Saunders (@CortneyS2018) reported

    @ThreeUK hello. are you having any issues with network at current? It appears text messages aren't being recieved on my phone and I'm with your network.

  • CFCTuchel_ Tuchel (@CFCTuchel_) reported

    @ThreeUK we only want Chelsea news none of this ****

  • The_Morningstar Tony H - #Superstraight (@The_Morningstar) reported

    I gave in and unfollowed @ThreeUK I don't want a stream of crap about a TV show I hate in my twitter timeline.

  • TrumpTr88721350 TrumpTranslator (@TrumpTr88721350) reported

    @ThreeUKSupport Older ones I think. Is there a support chat or number I can call?

  • TopTravelerTips Traveler's Tips (@TopTravelerTips) reported

    @ThreeUKSupport keep getting  my3auth.text.generic.error When I try to change password on three website to log in and check my account. I'm not going to spend what little time I have jumping through hoops to fix this. If you can't fix it for me you are in a breach of service

  • ParandianNavid navid parandian (@ParandianNavid) reported

    @ThreeUK it’s joke customer service is closed from half six instead of 8 o’clock what’s going on my broadband is locked without my conformation with no reason

  • CortneyS2018 Cortney Saunders (@CortneyS2018) reported

    @ThreeUKSupport I've noticed the issue since yesterday. The only text messages I seem to be receiving are from my husbands. 3 other people have tried texting but I've not recieved them.

  • KerryBlacklock Kerry Blacklock (@KerryBlacklock) reported

    @ThreeUK we are a new customer that’s just moved over to you on a 24 month contract and it’s only been day one and the signal we are getting on the box is 2 bars at the most, barely able to browse social media let alone watch shows on Netflix !! Please can you reply me ASAP