3 (Three) Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, London, Beckenham, City of Westminster, Kensington, Fulham, Newham, Southwark, Croydon, Wandsworth, City of London, Hammersmith, Paddington, Islington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@p_may @ThreeUK Well I did go into my app and realise I’m over on my minutes. Damn having to call the hospital etc. Must remember to use my work phone. 🤣
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Alfie ☕ Coffee God
(@QuantumCaza) reported
from
Islington, England
So I can't pay my phone bill because the @ThreeUK site and app and phone number is down @ThreeUKSupport
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Ben Weaver
(@Muswell_Ben) reported
from
City of London, England
@ThreeUKSupport I need to speak to someone in Customer services urgently! I’ve been expecting your call back since the 20th March and I’m still waiting 10 days later despite you promising a return call within 72 hours! Just when I thought #Three couldn’t get any worse!
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Outstanding customer service. Ordered your Huawei E557 with collections from your Wood Green store. Went there today they said it’s @ your Angel store. It’s not there either. Travelling when shouldn’t and now cannot work from home.
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David Ratcliffe
(@Edrat77) reported
from
Lambeth, England
@ThreeUKSupport I had all the lights on the router. Devices showing as connected, Mac showed an IP address for connection, but there was no internet on any device. It resolved itself after about 10 minutes, the longest 10 minutes of my life! Seemed like the network dropped.
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Adiza Shardow 🇬🇭 🏴
(@adizadiva7) reported
from
Lambeth, England
Same here talk about bad timeline lol @ThreeUK
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I hope you find a service which works for you
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@LukeChels @ThreeUK I’ve never had a problem with Three myself, I used to be with them a number of years ago and always found them reliable
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Kamal
(@kamal4268) reported
from
Poplar, England
@ThreeUK I am stuck with Three network, not a happy customer at all. Falsifying charges such as premium messages, Always Low Signal on Voice Call/Data. I have 12 months left in contract but want to Terminate Contract, what right do I have. @Ofcom 😡
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Kieran
(@kieranhistweets) reported
from
Croydon, England
Consistently terrible customer service and support from @ThreeUK @ThreeUKSupport
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Sam Skinner
(@SHPETeacher13) reported
from
Hammersmith, England
@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @luckyvoice @ThreeUKSupport A decent signal would be great or for you to actually respond to complaints and fix your coverage after months of poor service.
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Will Hide
(@Willhide) reported
from
Camden Town, England
@catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.
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Gary/Gawy
(@MrSouthLondon) reported
from
Bromley, England
@BensBigTrip @ThreeUK I’m sorry you’ve had bad trouble with them
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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James Jones
(@Illustrious8) reported
from
Stratford, England
@ThreeUK hi Three if you’re going to basically suspend customer service you should at least make sure your website works. I can’t change my plan to a sim only, either through the app or online. I’m cancelling my plan if you don’t get back to me today with this fixed.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Smith
(@cs986877) reported
@ThreeUKSupport I've been trying to reset my password for a couple of week but every time I do it all I get is my3auth.text.generic.error can you help? I can't access my account. I have tried it on WIFI, ethernet & also using my mobile data via app I clear cookies & data as well.
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jezzaf
(@jezzaf3) reported
@ThreeUKSupport And I eventually lodged a complaint in October because of the massive disruption this had on my work. I sincerely hope the current work and disruption is the last for a long time! I just can’t believeit’s happening again so soon at great disruption to your customers. I.e me.
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🇿🇦PE Julz🇬🇧
(@PEJulz) reported
@ThreeUKSupport what’s going on in DA2 8BJ? No signal at all. Nothing, nada, zilch. 🤬
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Kieran Robinson
(@mk4_kez) reported
@ThreeUK is there an issue with customer service connection? I phoned them twice and got hung up on??
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Cobain Schofield
(@CobainSchofield) reported
@ThreeUKSupport I don't believe so, international calls haven't been a problem before. I checked the app and couldn't see anything obvious.
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Drone69
(@Drone693) reported
@ThreeUKSupport I might use that phone number. I contacted your useless customer service chat using a less secure browser and yet again I was lied to. Do any of your customer service actually know how to tell the truth?
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🐱Sophie/Cookie🍪
(@Cookie__Sophie) reported
@KaiDrossum @ThreeUK As a Three customer as well, I can confirm this
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Voice Britannia
(@VoiceBritannia) reported
What the hell, Twice now, the phone number 07412 594806 has called me and as soon as it realises the call is active it blasts a high pitched alarm tone down the line! @ThreeUK What the hell is this? I know its a 3 number, yet when I call it back I get told it doesnt exist!
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Simon Phipps
(@webmink) reported
@ThreeUKSupport Seems not, Chris. I get contradictory answers from each agent I speak with, accompanied by "computer says no"-type explanations. The issue is an upgrade being superseded by an automated billing event.
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Nicola 🇪🇺🏴🇮🇪
(@nicolade79) reported
@ThreeUKSupport what the hell is up with the network today? What ******** am I paying for?