3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 02/05/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, Newham, City of Westminster, Hackney, Poplar, City of London, Kensington, Islington, Tower Hamlets, Croydon, Merton, Redhill, Wallington, Southwark and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomNewham Internet

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.

  • neerajchawla22 neeraj chawla (@neerajchawla22) reported from Redhill, England

    @ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids

  • Ice_Speedway Ice.reef Ⓥ (@Ice_Speedway) reported from Stratford, England

    @ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.

  • guyarmitage Guy Armitage (@guyarmitage) reported from Lambeth, England

    . @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.

  • thomasjmahoney1 Tom (@thomasjmahoney1) reported from Camberwell, England

    @ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks

  • driscolltheque Anya Driscoll (@driscolltheque) reported from Islington, England

    @ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?

  • stevejh1973 Steve Harrison (@stevejh1973) reported from Hackney, England

    @ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH

  • tomtilly28 Adam Dack (@tomtilly28) reported from Stratford, England

    @ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor

  • GJHyde_ George Johnston (@GJHyde_) reported from Poplar, England

    @ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • i_o_olanrewaju Idris Olanrewaju (@i_o_olanrewaju) reported from Paddington, England

    @ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.

  • livinhojcs Chatuba (@livinhojcs) reported from Camden Town, England

    Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!

  • Nickjames820 Red Beard (@Nickjames820) reported from Camden Town, England

    @ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken

  • TerryMillsMD Terence Mills (@TerryMillsMD) reported from Bromley, England

    @ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

  • crabrc Rob Crabtree (@crabrc) reported from Poplar, England

    @ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.

  • Edmund_Tallack Edmund Tallack (@Edmund_Tallack) reported from Camberwell, England

    @ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.

  • lens_wal Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England

    I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • UTimmy Timmy Large (@UTimmy) reported

    @three @ThreeUKSupport good morning, I am having trouble with text messages where there are sending through the same message up to 10 times then showing up on my phone that they failed to send at all

  • phaze_b Bonny B-phaze (@phaze_b) reported

    @ThreeUK I told her I will help her and hanged up myself.

  • BranislavBosak Branislav Bosak (@BranislavBosak) reported

    @ChamPayneMusic @ThreeUK they will never fix it.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @therichchic @ThreeUKSupport I would recommend complaining. And give them 2 weeks to fix it. If they don’t, you should be allowed to leave penalty free if you have a sim only deal.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @ThreeUKSupport @therichchic Three you do realise that expecting customers to use 3G is bad. It’s 2021. Sort out your shabby 4G.

  • neevmaclachlan (@neevmaclachlan) reported

    @ThreeUK 6+ year customer and now you’re randomly taking off my cap without notification or authorisation and charging me £92.83 over my contract. Refusing to give me any more than £40 of my own money back?

  • pushtim_ Tim (@pushtim_) reported

    @ThreeUKSupport Hi, having some trouble. Got a new SIM only contract from you to replace PAYG from you. Filled out the form to transfer the original number across. The old SIM has stopped working but the new one still has the new number. It's been over 48hrs now. Help!

  • _LoneWolf_ Paul (@_LoneWolf_) reported

    @ThreeUKSupport Tried to login to the 3 app on Android and it isn't recognising my password so I did a reset. I get through picking a new one and then it throws up a generic error message. The change did not go through and the error keeps happening. Website having issues?

  • KDShOoteR Khalid Balfaqeh  (@KDShOoteR) reported

    @ThreeUK fix your network, I don’t have connection and when I try to login to your live chat I prompted with code which need to be sent to my phone which doesn’t have connection! I TRIED TO CALL YOU AND YOUR CALL CENTER IS CLOSED! I need someone to contact me urgently!

  • JacobWAAV Jacob-WAAV (@JacobWAAV) reported

    @ThreeUK Has failed me at almost every step. The only thing they didn't drop the ball on was providing me a router. (But even then. I had to buy add ons to boost the already awful signal.)