3 (Three) Outage Report in Hayes, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hackney, Poplar, London, Mitcham, City of Westminster, Hammersmith, Epsom, Beckenham, Kensington, Fulham, Newham, Southwark, Croydon, Wandsworth and City of London.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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Lorenzo Battilocchi
(@X3roHero) reported
from
Poplar, England
@ThreeUKSupport @ThreeUK 5G coverage very poor around Provost Estate (N1 London). Please can you look into it? Mobile broadband is very slow and sometimes doesn't connect to the 5G network. This is coverage issue, not recent fault so if possible get the 5G coverage booster here!
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Helder
(@Helder1994_LDN) reported
@ThreeUK i just bought an add on and it is not updating fix up i beg
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rick copley
(@rpcop71) reported
@ThreeUKSupport I'm at work and there is next to no service, I'm in HU3 at the moment I've had it bad here before but it's terrible at the moment
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Callum Mansell
(@CallumMansell95) reported
@ThreeUK hi, is there a possibility of buying myself out of my contract? It finishes in February but I can’t cope with this terrible signal and internet everywhere, been trying to tweet this since March
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Ben Patterson
(@beninthesticks) reported
@ThreeUKSupport Thanks Stephie. Three weeks ago I purchased a PAYG trio-SIM. I purchased this online from Three but it has never arrived. I have had two calls with customer services, in each call told the SIM card will arrive within 48 hours. Still hasn’t arrived then I ask for a refund…
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport To check if it is the sim faulty or the phone. I. E helping your customer. There was no security issue. Just a system with no flexibility. And I still have no working phone. You can double down or suggest looking into the issue. So others may not...
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Euan McAleece
(@macohibs) reported
Shall I use my phone today @ThreeUKSupport no, because I can't get my partner to the store in town. Even though I was there yesterday. With my phone and driving licence. I was thinking of moving the family to 3, but recent days, poor customer service shows why this is a bad idea
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becky madden
(@beckymad1) reported
@ThreeUKSupport the reason of delay with processing the additional money is issue with this promotion on our website and now our technicians working through with this issue... they've said the same thing for the past week!
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Blith Draphlith
(@draphlith) reported
@ThreeUKSupport Got sim only deal last month, cancelled after 2 days. Confirmed with online chat that it was ok to cancel within 14 days. Spoke to two people during cancel process.All fine to cancel within 14 days. Today got a bill for the whole 12 month contract £191.00. Normal?
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport Day 2 of no service. How much business will I lose today?
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Stuart Hodgson
(@Stujhodgson) reported
Very sad to be leaving @EE after many years, always been very happy with the service received, just a shame they can’t match the great deals from @ThreeUK