3 (Three)

3 (Three) Outage Report in Hayes, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hayes, Greater London, England 12/10/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, City of London, Hackney, Hammersmith, Kensington, Southwark, Wandsworth, Redhill, Morden, Croydon, Dagenham, Newham, Dartford and Sutton.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomCity of London Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • FedericaBurelli Federica 🐰 (@FedericaBurelli) reported from Islington, England

    @ThreeUKSupport It’s turned on, the sim in inside but the WiFi is incredibly slow. WhatsApp/Netflix/YouTube/basic google.. nothing works

  • Whitton88 Christopher Whitton (@Whitton88) reported from Wandsworth, England

    @ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • charliemfc Charlie (@charliemfc) reported from Eltham, England

    @ThreeUK Bit shit when someone in one of your stores made me extend my contract because "5g was coming in December" and even roped me in to a 5g phone. Could be loving life with EE now 😭

  • FrithFrith Fritha Hookway (@FrithFrith) reported from Camberwell, England

    Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.

  • ChoirOvation Standing Ovation Choir Ltd (@ChoirOvation) reported from Islington, England

    @Relish @ThreeUKSupport @ThreeUK Predicting advice of: Call customer service Reset your modem Take out the sim and clean it in your modem #overit #excuses #3mobile

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    @ThreeUKSupport Strange how the call drops and your request can’t be completed just when compensation it being agreed. Sort your bloody network out! It’s a disgrace! I won’t be giving you another penny.

  • CheeseMcr CheeseClubMCR (@CheeseMcr) reported from Camden Town, England

    @ThreeUK shocking signal today

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported from Paddington, England

    Nice one... @ThreeUK is this yet another customer throwing himself overboard!

  • Bamitznadz Nadz (@Bamitznadz) reported from East Ham, England

    I’m calling my mum and three network is saying call failed even though she’s in this very house @ThreeUK fix this because it’s so annoying happens everyday

  • RBurnett348 Richard Burnett (@RBurnett348) reported from Hackney, England

    Not sure whether it's just @ThreeUK or whether it's the whole UK mobile network, but when I'm on a train into London and my signal keeps dropping out it feels a bit... pathetic.

  • _Aajl Aaron L. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_Aajl) reported from Camberwell, England

    @ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now

  • KekeBless Blessing (@KekeBless) reported from Hackney, England

    If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Camberwell, England

    @ThreeUKSupport Can you answer my question directly please. I wish to make a complaint and want to know how. I'm sick of repeating myself.

  • jamesdevonport James (@jamesdevonport) reported from Lambeth, England

    @ThreeUK Your network now total garbage and never works. I’m off 🖕

  • Whitton88 Christopher Whitton (@Whitton88) reported from Islington, England

    @ThreeUKSupport This was already done when I logged a formal complaint with your complaints team yesterday. Awaiting a “priority” call back from the technical team hopefully later on today

  • GeorginaSmile Georgina (@GeorginaSmile) reported from Bromley, England

    @ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave

  • CB_XIIIXVI C (@CB_XIIIXVI) reported from Islington, England

    @ThreeUKSupport Your connection is shit, your customer service is shit and your pricing is shit. If there’s any way to transfer my contract to EE tell me, I beg. Constantly having to put my phone on airplane mode and back to get internet is tiring.

  • melaniemackuk Melanie Mack 🇪🇺🇬🇧 (@melaniemackuk) reported from Camden Town, England

    @ThreeUKSupport hi there. Wanted to check My3 account but forgot password, try to reset but it says my mobile number not found. I’m definitely on your network. Help!

  • danjmcdowell Dan McDowell (@danjmcdowell) reported from Camden Town, England

    @ThreeUKSupport The signal for 3G-only isn’t that great either. I can make calls just fine, but data is a real problem. At home I wouldn’t be able to use my phone at all without WiFi calling enabled.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • pauldorset Paul (@pauldorset) reported

    @ThreeUKSupport Further to the above problem, I got a new sim at 11:30 today and still have the same problem. The new sim doesn’t work in either my iPad or iPhone. Can you check if it’s been activated?

  • pauldorset Paul (@pauldorset) reported

    @ThreeUKSupport I can’t even log on to your website to check “Sorry, we’re having problems. It’s not you it’s us” Can’t log onto your app to check. Get to the point where it wants to send me a security code then says “Oops, something’s gone wrong, try later” 😡😡😡😡

  • LePontiacBandit W (@LePontiacBandit) reported

    DO NOT GET @ThreeUK every in your life, horrible service

  • jatenas Javiera Atenas 🌳 (@jatenas) reported

    Trying to leave @ThreeUK is beyond painful, they refuse to give me my PAC code and advise me to use public Wifi when travelling abroad now that they are in extortion mode to their old customer, so waiting for 72hrs to get someone to give me the code to leave them #poorservice

  • Rajanaz786Zaib Naz (@Rajanaz786Zaib) reported

    @SeasonDeeper I’m having this problem with @ThreeUK signal keeps dropping feels like I’m back in the 00s

  • katebahnsen KB (@katebahnsen) reported

    @ThreeUK Still shocking customer service though, so suggest you look elsewhere. We are currently locked in on 4 contracts and just been overpaying by £60pcm for 6 months - refund refused. £50 then £100 then £150 credit balance offered instead of a refund but only if we upgrade #extortion

  • Heath_cb Heather Butler (@Heath_cb) reported

    @ThreeUKSupport I also can’t even get into my account online to close my account. Altogether abominable way to treat customers

  • jessica16_x Jessica Buck (@jessica16_x) reported

    @ThreeUKSupport hi my sister had her phone stolen last night - we are currently away from home & she doesn’t have another device but we’ve tried find my iPhone and cannot find it. Can we pop into a local 3 store today to try & block the phone / are you able to help pls? Thanks!

  • DubsRat Rat Dubs (@DubsRat) reported

    @ThreeUKSupport hi I’ve been having problems with my broadband getting to connect and also the power wire is faulty but I have been unable to get in contact with anyone from three to sort this problem for me!!!!!

  • p26bow Phil (@p26bow) reported

    @EE Yeah of course, it’s magically fixed itself…… NOT! Lol pointless complaining as you’ll do **** all expect take the money every month. Looking forward to a better service with @ThreeUK