3 (Three) Outage Report in Islington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Islington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at 3 (Three)
3 (Three) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Islington, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Southall, Hammersmith, Southwark, Ealing, Fulham, Islington, Croydon, City of Westminster, Barnet, Newham, Hounslow, Dagenham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Southall |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Islington, England
Latest outage, problems and issue reports in Islington and nearby locations:
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Lucas James
(@LucasJameSamuel) reported
from
Tottenham, England
@ThreeUK paid my bill. Phone still not working. Wtf is going on
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
I know when bad weather is coming by how **** @ThreeUK starts to become, poor signal,over priced network
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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Adam Dack
(@tomtilly28) reported
from
Stratford, England
@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor
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Soogs
(@iSoogs) reported
from
Walthamstow, England
Almost no service with @ThreeUK for the last 48 hours. All I kept being told is call back in 2 hours, the system is down. If no one can help why the hell am I waiting on hold for so long?
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Chatuba
(@livinhojcs) reported
from
Camden Town, England
Nothing like @ThreeUK with their horrible customer service!! Spent 4h of my day between chat and calls! I do not recommend!
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport are a ******* joke! 2nd level complaint, 8 months without usable service and they offer me £5 credit on my £89 a month bill! I get dizzying speeds of 0.2mbs. Can hardly make a call. @Three_Is_Broken
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I see my poor@signal@has returned at home yet again! What is it now? More engineering work? A bird has chewed the lines? It’s ridiculous. Postcode: E9 5JH
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport Mate I live & work in London ...... Signal is pathetic in most places. I’ve give up now, sick of being told there’s a fault, it’s my sim etc. Lads I work with on o2 & EE not having any issues at all.
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport This is the offer from the manager of the complaints department! It’s insulting! I think you guys are trying to enrage us. Atleast I got the truth about you guys not having a clue when the network will be fixed! It’s about time you’re open with your customers!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Chihozhwa
(@Joshsnailz) reported
@ThreeUKSupport (3) I requested to be transferred to the customer complaints desk which then logged my issue and were somewhat helpful as they patched me through to the team which was said are able to resolve my issue. These guys said they will call be, which they did but i missed the call
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Joshua Chihozhwa
(@Joshsnailz) reported
@ThreeUKSupport (4) The voicemail said they had an update for me regarding my order. But I called back and the team answering the calls keep rounding me in circles trying to do the exact same things we’ve done the past 3 days. I’m disappointed honestly. And now, my issue hasn’t been solved 🤷🏽
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Uncle Phil
(@christudball) reported
@ThreeUKSupport I ordered a new sim as the one in my current broadband hub was potentially faulty as the hub kept losing signal.
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Steve Dawson
(@SteveDawsonCKT) reported
from
Chadwell, England
Switched to @ThreeUK recently but I’m beginning to wish I hadn’t bothered. It’s been down more than it’s been up working. Yet again I’ve had no service all day. 🤬
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stan 🏴
(@stangtfc) reported
@ThreeUK @ThreeUKSupport you need to give some serious recognition to Mike (manager) at hull st Stephens this guy has gone above & beyond !! when no one else has really cares (customer services) absolutely disgusted with their service from them & 3 over the past 3+ weeks
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Dean Thomas Crawford
(@AncientThoth) reported
@ThreeUKSupport I wasn’t connected to Wi-Fi and Wi-Fi call was off, however the Wi-Fi button was switched on… I switched it off and it solved the problem! Still shouldn’t be happening
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Calvin Hare
(@CalvinHare2) reported
@ThreeUK want to explain why your customer service team can’t do the basic of things? Can’t even change a phone number over. Can you cancel a contract?
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Norman
(@MLGMelon) reported
I love @ThreeUK @ThreeUKSupport as a network. But the customer service advisors seriously need some retraining. Heavy retraining. 98% of the staff are seriously incompetent. Me: I'd like to pay my bill CSA: ok, you want a new contract, I'll put you through to upgrades 1 example
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Calvin Hare
(@CalvinHare2) reported
@ThreeUKSupport No, no one has arranged a follow up meeting, it’s not a good look when I’ve only been with the company for a month. I will call up to cancel the contract, no doubt you will expect me to pay, this won’t be happening as the service has been appalling.
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OniKai
(@OniKai8) reported
@ThreeUKSupport Could you help me with a query?