3 (Three) Outage in Stone, Kent, England

@ThreeUKSupport @chelsduckw0rth Getting the same issue

Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_

@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.

My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.

I have been having a terrible service from @ThreeUK. There is no network in various parts of North and East London where I'm passing through. I make important phone calls using hands free in my car but the network drops completely in so many areas. I have raised it with @ThreeUK.

@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

@ThreeUK @ThreeUKSupport I am very disappointed in your guys customer service in stores. Today I went to two different stores asking to upgrade my phone and you guys were selling complete different things to me. I am customer for 3 years now. Never felt dissatisfied with the

@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

@ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.

@ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!

@ThreeUK is there an issue with the 3 app ? Been trying to change plan for days and unable to do so

Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

@ThreeUK Never buy a Three PAYG sim. Typical Hutchison attitude. Absolute thieves. Bought 3 PAYG sim cards because the label said "GBP15 25GB". One would assume this means you get 25GB...but it doesnt...you pay GBP15....for NOTHING. Customer service will not help

@ThreeUKSupport I have been unable to use my phone for the past 3 weeks without being connected to Wi-Fi due to problems in my area and wondering if there is a timeline for this being resolved?

@ThreeUK came into shop! Will a 4G hub work in ST4 5ND yes! Guess what? Just about works! I had to walk over house and eventually at back window got a good enough signal 😡 thankfully I only bought 1 month! Oh I have moved to Lebara that way I ain’t stuck into a 12 month contract

@ThreeUKSupport @ThreeUK Can you guys explain why my reverse upgrade is still not complete after I was told 48 hours. Wtf is going on? I just want to reverse so I can upgrade in store instead of waiting till 16th of June website delivery date????

@ThreeUK I am very disappointed with your service. I have sent the phone back to you but want me to get the refund from the third party @MPD_Online. When they say they need the phone back to them. This has been going on for 6 months now. Very unhappy!

@ThreeUK No home Internet, No phone Internet in local area Very poor phone signal in local area. Sort it out Three.

@lerato_molekane @ThreeUK I remember how dope the jersey we wore when we won UCL was because of the detailing on it. But because of that stupid Logo in front I couldn't buy it lol

@ThreeUKSupport I've been trying to reset my password for 3 days now, but all I get is a screen saying theres technical issues. When will that be fixed?

@Cj_Kirin2 @ThreeUK Honestly I want to buy the new era kit but **** man this 3 I won’t kop again

@ThreeUK 1/2 hello last Wednesday I had a major heart attack on the Thursday your customer service team phoned me demanding £57 I tried to explain I was in hospital and had major heart attack I had to ask to speak to his supervisor again I supplied the information after demanding