3 (Three) Outage in Stone, Kent, England

@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself

@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you

@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent

@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call

@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

@ThreeUKSupport why’s is there always some sort of issue with Three?

The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

@ThreeUKSupport - can you please help?

@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.

@ThreeUKSupport To do a manufacturing reboot. We did this twice. We tried with a different sim card and still have the same issue

My mum received a phone upgrade with Three last month. She now has a Samsung A51. From day 1 her phone always cuts off during phone calls. We asked three for a replacement and was told no! Why give my mum a defective phone and not help replace it !?!? @ThreeUK @SamsungHelpUK

@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it

@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal

@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption

@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?

@SpencerBreeze @ThreeUK @Apple Jesus. I never get phones on release. Now I know why

@ThreeUKSupport Hi there, having issues with the password reset on the site and not getting password reset email no matter what I do. Made sure email address is correct, checked the spam folder & space to receive in my inbox. Just doesn't seem to be sending a way to reset pass.

@threeUK @ThreeUKSupport My internet is soooo bad that when Fishing on MC I dont catch anything. My internet is so bad that can't watch any streams... Fix it... it's soooooo annoying that the issue occurs after your Chat Hours... FML

@ThreeUKSupport can you help me find out why you have taken £22.14 off me?

Sweet Lord please let me never have to deal with @ThreeUK customer service again 🤯

@ThreeUKSupport @ThreeUK any idea why we’re still being threatened to pay £729 for an iPhone we returned to you on the 14th of August and you signed for on the 15th? (We have proof of postage and a tracking number) Why are you trying to mug us off? Appalling customer service.

@ThreeUK any idea why we’re still being threatened to pay £729 for an iPhone we returned to you on the 14th of August and you signed for on the 15th? (We have proof of postage and a tracking number) Why are you trying to mug us off? Appalling customer service.

Classic terrible service from @ThreeUK as usual. I’ve raised 10 complaints none have been followed up now trying to charge me for a months line rental after I left the firm!! #customerfail #worstnetwork #avoid

@ThreeUKSupport any idea when you will be compatible with Apple watches? I’m very pleased with the service but I’m holding off upgrading until because I want a watch compatible with my phone. I don’t want to go to EE or o2 can you throw some light on the potential wait time.

Happy to have joined @EE!Been with @ThreeUK for 8y and couldn't have had worst experience! They clearly don't care about their customers!Thought switching would be complicated but I was wrong! Thank you EE for being helpful and delivering good service from day one! :)