3 (Three) Outage in Wickford, Essex, England

@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out

@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003

Love paying £65 a month to have no signal ever! @ThreeUK

@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

@cadybonser @RebeccaZoe @ThreeUK Don’t tweet. All you do is embarrass yourself. Compensation for a few hours of no service. 🤣🤣🤣 Get over your privilege.

@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

@TheHodge @ThreeUK Three. It's a known problem though

@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

@ianbetteridge @ThreeUK Three has been down nationwide since midnight

@ThreeUK why is my service not working 😡

@ThreeUKSupport trying to use the chat feature on the app it’s not working

@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

customer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK

Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

@ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.

@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

@ThreeUKSupport No I have left but after seeing my friend’s issue I thought I would highlight I had the same issue.

@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

@ThreeUKSupport Never in the 13 odd years I've been a customer!

@ClaudioAlbertin @FluffehAdam @ThreeUK @VOXI_UK Ah my voxi sim doesn’t work for the voda network, managed to get on with an old Payg sim, was just a bit of a faff

@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

In central London today and seriously crap reception from @ThreeUK as per usual.

@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

Hi @ThreeUKSupport a month a go, I phoned up to get my contract turned to pay as you go and was told that I would get an information text about 48hours after with all the details (this never happened) and was also told that it would be today that it changed. (1/2)

@ThreeUK. So sorry to sound off one, but your normally quite quick at responding. First tweet I sent yesterday or the day before. Anyway my My-Fi device is not working at all. I may ring you tomorrow, to resolve this issue. As I am busy now.

Not impressed @ThreeUK. As my. My-Fi device is still not working on my desktop or laptop. Brought two new cables, both not working. I twitted you before Christmas. No reply. Never had this trouble before from you. Just got no internet connection. Laptop recognising connection.

@ThreeUKSupport If this was a credit card they'd say "sorry that happened sir, we've blocked that charge and won't pay the company" I've told you it's a scam, that I didn't sign up, and you're still going to pay them! And you expect me to contact them to get MY money back. Just cancel it!

@ThreeUKSupport No one wants to pay £4.50 for a link to a holiday website. It's a scam. You're enabling scammers, don't give them a platform. If this was on my credit card they'd deal with it, so if you want to act link a payment service then you should act like one.

One of my internet connections is just shit. Just won’t connect to any of my devices. That’s after I’ve bought a new cable, for better connections. Still back to square one. @ThreeUK. Mobile phone fine. Just #MyFi device, I’m having issues with. Can’t be arsed to call. Not today.

Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡

@ThreeUKSupport Still awaiting refund - 6 weeks and counting, totally unacceptable and I’m tired off calling!!!!! Shocking service

@ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!

@Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

@DearISSAQUEEN yo tell @threeuk about the service in my area

@ThreeUKSupport Ah who’s dishonest here then ,I had one of you manager call me a few weeks ago with this issue , I am tired of restarting my phone because it doesn’t help or change anything .

@ThreeUK so you wait till I go to #iPhoneX then bring out the #Pixel3XL #pixel3 seriously 😐 never had #pixel2 very disappointed

@ThreeUK I upgraded my daughters phone last week. It should of been delivered Thursday, since then I have spent over 20 minutes on the phone,3 times, getting told phone back tomorrow. Now they said they will cancel the order within 48 hours so I can reorder due to technical issue

@ThreeUKSupport Specifically I want to cancel a contract & speak to someone who can speak English to understand my complaint. Secondly I want to stop your nuisance calls from India. You are in breach of GDPR.

@ThreeUKSupport Just tell me where I can speak to someone who will undermy problem. Someone who doesn’t insult me by not knowing how to talk to me.

@ThreeUKSupport he’s already pre ordered the new Mate Pro with EE, and he’s now been refused on the phone twice now for a PAC, so your version of “never” is a lot different to mine 😡

@ThreeUK I do believe three reception/signal in and around the Kensington area of London is getting worse if that’s possible #time4anewnetworkmethinks

@ThreeUK thanks for waking me up at 4:30am and 5:00am this morning to inform me that my "information is not up to date" The reason it's not up to date is I'M NOT A @ThreeUK CUSTOMER Whose bright idea is it to text people in the middle of the night 😡 SACK THEM IMMEDIATELY

@purrmaidx @ThreeUKSupport Hey if you still have had no luck with this. Send me a DM and I can help.

@ThreeUKSupport But you haven't helped at all, so don't understand the 'help further' bit. I am in phone contact with your team already, they also say service is rubbish but can't do anything. As your twitter team have been nothing but rude, please do not reply to me further.

@ThreeUKSupport in april after 15yrs with 3 im leaving due to worst customer service i ever had over past 2 months ( the amount of time to deal with my issue & still not resolved ) looking for new network who appreciate there customers @virginmedia @virginmobileuk

Ffs!! @ThreeUKSupport down again in EDINBURGH! I’m guessing you are launching 5G again here but it’s screwed up once again. Maybe it’s time to admit London worked and the rest is failing!!

This @ThreeUK network has been going downhill in the past few months. Sometimes I have it other times I do not. What’s going on @ThreeUK @ThreeUKSupport used to be a big fan but not sure anymore!

@ThreeUKSupport Yes, many times only to have reset a million settings, take case off, move to another area. One of your ‘experts’ told me last time that the entire 3 network was down that’s why I got no reception. It’s an absolute joke.

@ThreeUK Literally the worst company ever

@ThreeUK intermittent service again getting fed up with this now always the same mast it’s always under maintenance