3 (Three) outages and service status in Southend-on-Sea, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southend-on-Sea, England
The most recent 3 (Three) outage reports came from the following cities: Chatham, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
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Internet | 14 days ago |
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Phone | 30 days ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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natsy (@NatsyMFC) reported from Gillingham, England@ThreeUK still having issues with my network!! I’m going to have to cancel if not sorted! Please can you get a manager from uk to call me today
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Harrison (@HarrisonKent1) reported from Mayland, England@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Harrison (@HarrisonKent1) reported from Mayland, England@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Hockley, England@ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.
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Dean (@crawliano) reported from Thundersley, England@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Lily Smith (@LilyMaeSmith_) reported from Basildon, EnglandRemind me to never go with @ThreeUKSupport again 😤😤
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Julie Cruse (@flumpy999) reported from Basildon, England@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel
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Jane (@Too_Funky) reported from Gillingham, England@ThreeUK please can you message me asap not a happy customer!!!!
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Alec Edwards (@alec46819) reported from Minster-on-Sea, EnglandHi @ThreeUK are you having issues with phone calls today? Both me and my wife can't get anyone to hear us when we call, but ok if they call us
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Rochester, England@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol
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Lily Smith (@LilyMaeSmith_) reported from Basildon, EnglandWhen is @ThreeUKSupport actually going to help customers 🧐🧐
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Lisa Gridley (@LisaG75) reported from Wickford, England@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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James (@jamesdevonport) reported from Rochester, England@ThreeUK What is going on with your network recently, it never EVER works.
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Peter Mabbutt (@HypnoPeter) reported from Rochford, England@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Will Grady (@willgrady) reported from Rochester, England@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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tony mcdonnell (@toan1e) reported from Basildon, England@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out
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Chris Tring (@drongo123uk) reported from Gillingham, England@manxiouslife I too have had very good service from @ThreeUK however, i will be leaving simply because they don't support Esim, and having a smart watch i would like the support
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Peter Mabbutt (@HypnoPeter) reported from Hockley, England@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Rochester, England@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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tony mcdonnell (@toan1e) reported from Basildon, England@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jono (@JonoWhoElse) reported@ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G
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Jon Hilton (@Jonhilton77) reported@ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.
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Nic Lloyd-Evans (@AtticAtac) reported@ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.
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Damien Charlesworth (@Damienc1985) reported@ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!
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🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported@ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.
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Rod Pascoe (@RodPascoe) reported@ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!
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🎀Christine🎀 (@xChristine_Gx) reported@ThreeUKSupport I've received an email today saying you've passed my account to debt collectors, for a bill I've already paid, that isn't due until 8th June. I've tried using the online complaints form which isn't working. Where can I send my formal complaint?
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Tommy Craig CSC (@tommycraigcsc) reported@ThreeUK an absolute joke of a customer services no use to anyone.