3 (Three) Outage in Southend-on-Sea, England

@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.

@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today

@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you

@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.

@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?

@ThreeUK terrible customer service.

@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it

@ThreeUK please can you message me asap not a happy customer!!!!

@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works

@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now

@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?

When is @ThreeUKSupport actually going to help customers 🧐🧐

Remind me to never go with @ThreeUKSupport again 😤😤

@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.

@ThreeUKSupport @ThreeUK @dpd_uk I am actually disgusted with these companies. Last week I upgraded my phone the package came with no phone in the box I called and made a complaint again they sent out a package this time with a bottle of radox inside

@ThreeUK Three are scammers, possibly the worst network ever.

@ThreeUKSupport Ironically I can’t contact Three when I am without signal 🙃 When I’ve called later or gone in to stores to raise the issue, I am told I have good signal. Which is 100% not the case!

Why doesn’t @ThreeUK work in most places. Fix up

@jokeoil @ThreeUKSupport Hello, please add a photo description with a transcription of the text for me to work out what the text says and then I may be able to help in some ways. If I can’t, sending Apple support a direct message through Twitter might also be a good idea.

I endured @ThreeUK for 9 years. Their UK service was terrible but their #feelathome service kinda made up for it. Now that’s gone I’ve left with three lines to @EE , Why didn’t I do that sooner, I can now get a signal. Why would anyone put up with @ThreeUK terrible coverage.

@ThreeUK hello are you able to tell me when you will get the galaxy Flip3 back in stock in 256gb. No one seems to be able to tell me when you will get them back in stock. They have them at O2 but don't really want to switch because of stock supply issue with the phone I want

Embarrassing @ThreeUK new phone and absolutely no signal in the middle of my city. I cannot wait to leave

@ThreeUKSupport Thanks Mark NG area, I have been all over today and nothing! I’ve had enough of 3’s poor signal and where I live in NG12 5ND it is just shocking!

@ThreeUKSupport I have forgotten my password and am locked out if the online account and cannot get help over the phone either as I have forgotten the password and do not have access to the mobile phone for them to text to.