3 (Three) Outage Report in Southend-on-Sea, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southend-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
When is @ThreeUKSupport actually going to help customers 🧐🧐
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
Remind me to never go with @ThreeUKSupport again 😤😤
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Alex
(@alexthetwiggy) reported
from
Gillingham, England
@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@Smudge1208) reported
I didn’t get the emergency alert - and looks like I’m not the only one on @ThreeUKSupport that didn’t get it. Here’s hoping nothing major happens before I change supplier 👀#emergencyalert
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Carolyne Pratt
(@carolyne_pratt) reported
@ThreeUKSupport @ThreeUK Both my son and I have all notifications enabled and we did not receive the government emergency test alert, you’re not very reliable in an emergency are you. It seems a lot of your customers have the same issue, can you provide an explanation?
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I am Prendie
(@officialprendie) reported
@MrBaileyM @ThreeUK News is chasing 3 as everyone on that network is complaining.
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James Clinton
(@jimboclinton) reported
@jemmaforte It means you are on either @ThreeUK or @iD_Mobile_UK or another network that piggy backs off of 3
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alix
(@bayancas) reported
@mjlwriter @ThreeUK im with three and i never got it
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Alistair Jack
(@aligeejay) reported
@ThreeUKSupport any particular reason why all four of our phones on the Three network DID NOT get the emergency alert. I checked our Emergency settings, and they are active and Airplane mode was not enabled.
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Jakub Krupa
(@JakubKrupa) reported
Emerging reports that people on @ThreeUK didn't get the alerts - so we're first to go in an emergency...
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🐺 Coolio Versipellis Wolfus 🐺
(@Coolio_Wolfus) reported
@MardyLau @BBCNews Known issue with @ThreeUK atm.
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Jolyon Ralph 🪨
(@jolyonralph) reported
@ThreeUKSupport My wife and I didn't get the emergency alert, both of us on Three. Is there a problem? Neither of us have disabled anything, phones on.
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Jack Dunn
(@jackdunncodes) reported
@ThreeUK @ThreeUKSupport @SMARTYMobileUK I feel bad for the support staff and network engineers who are now tearing their hair out lol