3 (Three)

3 (Three) Outage Report in Gillingham, Kent, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gillingham, Kent, England 08/20/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gillingham, Kent, England

The most recent 3 (Three) outage reports came from the following cities: Southend-on-Sea, South Benfleet, Rochester, Gravesend, Maidstone, Gillingham, Grays, Leigh-on-Sea, Chatham, Swanscombe and Sittingbourne.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouth Benfleet Phone
United KingdomRochester Phone
United KingdomGravesend Internet
United KingdomMaidstone Phone
United KingdomMaidstone Phone

Community Discussion

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3 (Three) Issues Reports Near Gillingham, England

Latest outage, problems and issue reports in Gillingham and nearby locations:

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

  • neilpgriffiths Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

  • willgrady Will Grady (@willgrady) reported from Rochester, England

    @ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

  • WHU_2012 Steve's (@WHU_2012) reported from Horndon on the Hill, England

    Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • RKent1992 Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you

  • GtAlastair alastair goodale (@GtAlastair) reported from Maidstone, England

    @ThreeUKSupport why have I got issues with tweets?

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

  • shivaunt71 Dave Gardner (@shivaunt71) reported from Borough Green, England

    @ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.

  • jongoda Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @ThreeUK terrible customer service.

  • Lisa2672 Lisa (@Lisa2672) reported from Southend-on-Sea, England

    @ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.

  • PeteBlanchard Pete Blanchard (@PeteBlanchard) reported from Southend-on-Sea, England

    @SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ffswhy Lee (@ffswhy) reported

    @ThreeUKSupport hiya, your chat box is crap! Trying to sort out my TERRIBLE TERRIBLE 4g wireless router speeds and needed to give my memorable word (which I set up so long ago I've forgotten and got booted off... Bad speeds ya see!

  • BellairsGilbert Gilbert Bellairs (@BellairsGilbert) reported

    @ThreeUKSupport Before buying a Samsung 4G smartwatch I checked with Three that it was supported. I called again to order an eSIM for that watch. But on trying it I found Three don't support the watch. Your technical support had no idea which watches are supported. Do you?

  • JanvierUK Janvier (@JanvierUK) reported

    @ThreeUKSupport Service resumed yesterday evening and I'm getting calls and texts again, thanks. Other infrastructure companies (water, broadband etc) put an estimate on the status page of their website of how long they expect engineering works to take - maybe you could introduce that as well?

  • ChrisDoc365 ChrisDoc (@ChrisDoc365) reported

    @ThreeUK just listened to wife trying to sort out new deal, long term existing customer. Shocking service and told that she wasn't allowed to raise a complaint. Dreadful experience

  • m_deighton Michelle (@m_deighton) reported

    @ThreeUKSupport They said can't cancel until phone returned but they'd send an envelope pack out. Still waiting despite chasing it numerous times. I've complained through the form on the website and received a response which both doesn't make sense nor offers me a solution.

  • RuvimboBliss Ruvimbo Bliss Munodawafa (@RuvimboBliss) reported

    @ThreeUK your customer service is awful. 😩😩😩😩😩

  • Raven_Knight1 Raven (@Raven_Knight1) reported

    @roytho01 @ThreeUKSupport 2 years later and still didn't fix the issue, just wondering if your still able to register on my3? Or have you moved to a different company?

  • DrMJFrancis Matthew Francis (@DrMJFrancis) reported

    @ThreeUKSupport Well, the issue was that you were performing an upgrade to the network, so it sorted itself. But the first two people I spoke to insisted that this was not the case...

  • RuvimboBliss Ruvimbo Bliss Munodawafa (@RuvimboBliss) reported

    @ThreeUKSupport your customer service is awful. 😩😩😩😩😩

  • donmorgan007 Don Morgan (@donmorgan007) reported

    @addicted2newz @ThreeUKSupport Took me months to get an issue resolved. I went to Ofcom for a resolution. Currently trying to get reimbursement for a dormant account they’ve been charging me for for 5 years. My point being that they made NO attempt to contact me over this period -just kept taking the money.