3 (Three) Outage in Sittingbourne, Kent, England

@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol

@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed

Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

@manxiouslife I too have had very good service from @ThreeUK however, i will be leaving simply because they don't support Esim, and having a smart watch i would like the support

@ThreeUKSupport My phone is iPhone 8plus me1 2hn but the area affected for over a year. Or is me4 4hy. Signal is full on 3&4g but nothing happens

@ThreeUK What is going on with your network recently, it never EVER works.

@chrishorn1978 @ThreeUK 3 don’t sell boosters anymore mate. Besides, mobile operator signal boosters work by being plugged into a router. You can buy generic cell signal boosters but these are expensive and require installation of external antennae and running coaxial cable to a repeater indoors

@ferret1979_1 @ThreeUKSupport Three sim only used to be exempt, they claim its to pay for the 5g network etc.

@ThreeUK still having issues with my network!! I’m going to have to cancel if not sorted! Please can you get a manager from uk to call me today

@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

@ThreeUKSupport Zero!!!! No signal! Like I keep showing you !!!!

@ThreeUKSupport It’s been bad since you said there was an issue in the area!!! There is nothing wrong with my sim as my phone works fine out this area!!

@ThreeUKSupport Still waiting for a response. Still no phone reception in me8 7df - since switching to SIM only I have had problems!!

@ThreeUK - not impressed. Pre ordered the mate P20 on Thursday 25th (to get the gift bundle). Credit team took card payment but still no receipt. Despite many customer service calls I’m none the wiser as to why I keep getting emails stating my order is incomplete! please help...

@ThreeUK what is wrong with your 4g network. In Medway it hasn’t worked properly for months and now nothing transfers. I go to 3G and it’s fine so I stick with that at moment

@ThreeUK Hey. Is everything ok with the mobile service in the Medway area? (Kent) I have so many tumes problem with the data service recently! Have to turn on/off all the time to refresh! :S

@ThreeUKSupport why does the latest update to wuntu make me get a verification code and login every time I use it?. It’s so frustrating & is stopping notifications coming through

@ThreeUK hi, are you going to support the eSim in the new iPhones and Watch?

@ThreeUKSupport Complaint is raised and you guys are crediting me every month, but it’s the principle and not about the money - you shouldn’t be allowed to operate key infrastructure in this way and someone should hold @ThreeUK to account for delivering such a poor service in a capital city

@pikapies @ThreeUK @ThreeUKSupport I’d cancel if I were you. The issues are related to the 5G rollout but they don’t know when or if 4G will ever work as it should.

@MarkandZac @OnAWhim_NB @floatingourboat @CruisingTheCut @EE @ThreeUK Don't think I had too much signal issue along there. In fact nearer my end of it was excellent speeds.

@nb_Snowgoose @floatingourboat @CruisingTheCut @EE @ThreeUK I've found when the going gets tough, and that 4g is crap, we force ours into 3g only, then we will nearly always get enough data rate to watch both TV's at once. 4G speed test 1 down 0.2 up. Swap to 3G 7 down and 2 up - that's last night where I am currently moored😀👌👍

@ThreeUKSupport Repeatedly. Always the same response. “Ongoing signal issue, longer to get resolved than expected, etc etc”. The fact is your network is over capacity and your masts aren’t built to handle this much demand. @Ofcom should enforce minimum performance standards. @DCMS

@floatingourboat @CruisingTheCut @EE @ThreeUK They all have crappy moments be it signal or billing but because we NEED them they get away it every time 😪

@ThreeUKSupport worse service been on the phone for over an hr with customer agents just passing the call because there to lazy listen or deal with the issue absolutely disgusting

@CruisingTheCut @EE Im with @EE Fran with @ThreeUK we've just changed our onboard wifi to @ThreeUK as never have issue with their signal and almost half the price ee wanted to charge. Been ee customer for years and years but they are losing all my business as they dont seem to want to retain it.

@ThreeUKSupport I understand the need for correct ID but if i'd had it delivered to the home address this wouldnt have been an issue so its a little frustrating its so strict to collect from store. Not yet i was advised i have to wait 48 hrs before i call again to check the change has been done

@gemgeds @ThreeUK I think the booster helps with phone signal. Meaning you won’t miss calls. I think 🤔