3 (Three) Outage in Tilbury, Borough of Thurrock, England

@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol

Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

@ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.

@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

@ThreeUKSupport Live chat wont help. Was speaking to them yesterday. Just going round in circles. Its my partner's phone, cant you just call her and try and sort this out

@OliverNorgrove Not sure about the phone but I would not recommend @ThreeUK network. 😉

@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it

It’s a good job @ThreeUKSupport’s coverage in East London is so bad recently. It’s stopped me watching that Dominic Raab clip on Breakfast this morning. If I’d watched anymore I would have probably launched my phone down this train carriage!

@ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out

@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003

@ThreeUK and your customer service is shocking 😤

@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

@ThreeUKSupport I’m disgusted with the level of service I am receiving from you lot, signed up with you for the best mobile data deals to begin with, for months now your mobile data coverage and responsiveness has been a joke. Now this today. Something needs to change.

@manxiouslife I too have had very good service from @ThreeUK however, i will be leaving simply because they don't support Esim, and having a smart watch i would like the support

@ThreeUKSupport My phone is iPhone 8plus me1 2hn but the area affected for over a year. Or is me4 4hy. Signal is full on 3&4g but nothing happens

@cadybonser @RebeccaZoe @ThreeUK Don’t tweet. All you do is embarrass yourself. Compensation for a few hours of no service. 🤣🤣🤣 Get over your privilege.

@TheHodge @ThreeUK Three. It's a known problem though

@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

@ThreeUK Service has been down completely in London for hours and you only just admit something is wrong. Not good enough.

@ianbetteridge @ThreeUK Three has been down nationwide since midnight

@ThreeUK why is my service not working 😡

@SSprites_ @ThreeUKSupport I was mid game and it disconnected me, thought my box was broken somehow. Glad it’s not just me

@ThreeUKSupport trying to use the chat feature on the app it’s not working

@ThreeUK What is going on with your network recently, it never EVER works.

@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

@ThreeUKSupport But I have been suffering from the same issues at the exact same places for YEARS!! I would have expected to see some improvement, instead I just get the same excuses.

@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.

customer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK

@chrishorn1978 @ThreeUK 3 don’t sell boosters anymore mate. Besides, mobile operator signal boosters work by being plugged into a router. You can buy generic cell signal boosters but these are expensive and require installation of external antennae and running coaxial cable to a repeater indoors

Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel

@ThreeUKSupport @ThreeUK please provide me with the ceo contact details I want to escalate a complaint

Anyone else had problems with @ThreeUK been trying to port a number since last Thursday to 3 & keep getting fobbed off.

@ThreeUKSupport Hi, I do not have any service now! While on the train, in one part of the journey I did receive mobile signal, but when I reached home it’s gone again!

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

@ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

@ThreeUKSupport Never in the 13 odd years I've been a customer!

@ClaudioAlbertin @FluffehAdam @ThreeUK @VOXI_UK Ah my voxi sim doesn’t work for the voda network, managed to get on with an old Payg sim, was just a bit of a faff

@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

@ThreeUKSupport why is the signal been so poor for the past two days... Little to no signal on mobile data or for phone calls. Shocking!!!

@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

@LondonJacko @ThreeUK Joke of a network mate!

@ThreeUKSupport are there problems with data on your network because both iPad and iPhone are barely working on data despite 4 or 5 bars on 4G

@ThreeUKSupport You enabled them because I never gave them access so I suspect you work with them I have asked several times you block @MoPlay as I never gave them access so who did @metpoliceuk #KindlyAdvise

@SketchLisa @ThreeUK Some businesses do not deserve customer loyalty.

Don’t know what it is about @ThreeUK the signal is appalling

@ThreeUKSupport No one ever picked up the phone, so I never got to speak to anyone. I knew moving to @ThreeUK would come back to bite me. I'm only a month in and you're already causing me issues 😠

@ThreeUKSupport Until you then cut off my Internet due to lack of payment.This was the point I realised (in October) that the payment you took was relating to the contract for the router that was never collected. Several times I have been told over the phone that my money is going to be refunded

@ThreeUKSupport The delivery was made to a store and I was never informed of the delivery being made, I subsequently took out another Internet contract with yourself having assumed the previous hadn't gone through. A payment was taking which I also assumed was related to my current contract

@ThreeUKSupport Having network issues near home. Usually 2/3 bars but now 1 and sometimes no signal at all. I’m in the Walton-on-Thames /Hersham/KT12 postcode area. It’s been like this for about 3 days now.

@Three_Is_Broken @crossey86 @ThreeUK Took out a contract Feb last year have managed £5 a month for unlimited texts data and 600 minutes along with enough credit to do me till July 2021 have never paid for service thankfully due to how bad Three is happily paying £6 to Sky for 12gb calls and texts to go with it

@ThreeUKSupport @ThreeUK Just wondering why your service is terrible around the Fordhouses area of Wolverhampton it’s not just my phone it’s several others

@GeorgeWills200 @ThreeUK It has been bad for months but seems to be getting worse each week. So so so many complaints on social media yet @ThreeUK are still silent on the issues!

@cumberskitchen @ThreeUK It has been bad for months but seems to be getting worse each week. So so so many complaints on social media yet @ThreeUK are still silent on the issues!

@jamesma34307397 @ThreeUK It's good to read a positive tweet. Up to may last year, I never had any issues either. Suddenly everything went wrong and it hasn't got better. I used to get 30+mbps. Now I can't even watch a YouTube video. No explanation from 3 I hope your good experience continues 👍🏼