3 (Three) Outage in Tilbury, Borough of Thurrock, England

When is @ThreeUKSupport actually going to help customers 🧐🧐

Remind me to never go with @ThreeUKSupport again 😤😤

@ThreeUKSupport unable to access certain websites and Google store. But apps are working . Help

@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

Got my @ThreeUK @ThreeUKSupport mobile broadband today and OMG how shit! It’s giving me speeds of 2mbs LOL! As if! 5 bars on the router and this speed. AVOID this company like the plague people, awful. God knows how they’re going to deliver 5G!

@ThreeUKSupport Bit why sell 5g phone in and are a not wont work!!!! Poor customer service.

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

@ThreeUK what's up with your 4g because it's incredibly slow

@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect

Dear @ThreeUK please sort your shit out !! No Mobile Data again #three #nomobiledata

@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

@ThreeUK I hate you guys so much. So damn much

@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol

Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

@ThreeUK @Elle_Byn Haven't been able to top up in days. I've tried to contact your company several times but there is no way to do it as your website is down and your phone systems constantly hang up when selecting options in the phone menu. Gonna be switching networks as soon as I can after this.

@ThreeUK is these anybody at a in the entire business not ramping up customer charges who can give me a PAC code - app down - no staff - no replies. Just a list to move me to a more expensive contract - shame on you.

@ThreeUK nice cutesy tweets but trying to get some support is driving me scatty. I am now trying to cancel my contract but apparently Geeks are at work and I can’t get hold of you. Direct debit is being cancelled just to let you know

@ThreeUKSupport This issue has been going on for days now! Not great to leave your customers communications cut off given the current state of the world. I will be swiftly changing network as soon as these system issues are resolved and I can cancel

@ThreeUKSupport Hi how can I get a PAC code you want to increase my costs but offer zero support - astonishingly you are still open for only new phones and extra contracts.

@ThreeUK hi why is it I can’t get onto the three app so I can talk to u the service is crap I’m not happy the signal is crap to I am not happy will not be renewing my contact I’m not a happy customer

The @ThreeUK network has gone to ****! The past 12 months, customers have endured the worst of any service on this planet! If you are thinking of switching, move along! You'll regret it if you do! You've been warned peeps!

@ThreeUKSupport I had been with you for 5 months and I had nothing but trouble with the network so I moved to someone else. It was a 24 month contract

@ThreeUKSupport Yeah the 15 agents I spoke to said the same thing, telling me there is some work going on in my postcode area.. guess what I am not at my postcode area. Three has shown all their customers how weak your network is.

Day 11 & the @PSAuthorityUK still unable to answer. I suspect it’s because they either really don’t have a clue, or there would be retrospective legal action from previous cases. Can you help please @Ofcom @aimmtweets @commsadruk @ThreeUK @O2 @EE @bt_uk @VodafoneUK