3 (Three) Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS13.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Southend-on-Sea, London, Basildon and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Steven Gothard
(@StevenGothard) reported
from
Sutton at Hone, England
@ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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S V
(@SinaiVariant) reported
@ThreeUK what is the point of business chat and phone support if neither can help me with a really simple question. Chat says can't give info on chat, phone says can't give info over phone and i should go back to the store as thats where i signed up for business contract.
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lilxcellent
(@LilXcellent) reported
@Capecoastlove @ThreeUK U no even suppose to talk about my country since the people u call your celebrities are a mere common janitor for here .Ghana will forever be bowing down to Nigeria and Nigerians
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Willianjnr
(@Willianjnr5) reported
@ThreeUK @ChelseaFC Our support never fades
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gary littlemore
(@glne12) reported
Don’t transfer broadband to @ThreeUK terrible customer service havn’t got a clue
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George
(@georgepitty27) reported
@ThreeUKSupport been trying to upgrade my phone early today with the help of your chat. What a horrible experience, not willing to reward loyalty of 10 years and also offering me deals then getting to confirmation and saying the deal has expired. Goodbye three. #poorservice
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Nana Kwame🇬🇭
(@EgyaAmakye) reported
@ThreeUK You are still here asking for our support? Lmao
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Colin D.
(@Beacons_Walker) reported
I know that the Home Signal Box is probably only used by a minority of @ThreeUK customers but that suggests it wouldn’t cost them much to leave it running. I’d love to see the business case for this switch off. #homesignalbox
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I Like 🌮 More Than I Like You
(@GFT_Brent) reported
For the first time since Nike took over, I really like our kits this season. However, they are still ruined by the worst sponsor anywhere. Never buying anything with that god awful “3” on the front. Thanks for making our kits unwearable, @ThreeUK! #CFC #Chelsea
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Nico Marcenaro
(@NickMarcenaro) reported
@ThreeUKSupport @croninftjones Hi, same issue this morning in my postcode. All my devices connected to 3 experiencing the same issue. No reports in the area however. It has never been like this, except last year that the same thing happened.
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Rah Rah Cat (Conservatorship Era)
(@aedlein) reported
@ThreeUK Hi there, my phone been saying “no service” since this morning, is there any way i can fix that? :( Try to connect to my account but i’m not receiving the 6-digit code