3 (Three)

3 (Three) Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS14.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Basildon, Essex, England 02/02/2025 13:50

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent 3 (Three) outage reports came from the following cities: London, Rayleigh, Basildon, Dartford, Gravesend, South Benfleet, Brentwood, Southend-on-Sea, Rochford, Billericay, Chelmsford, Grays, Romford, Leigh-on-Sea and Wickford.

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City Problem Type Report Time
United KingdomLondon Internet
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • neilpgriffiths Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • RKent1992 Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??

  • RKent1992 Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @ThreeUK terrible customer service.

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • Jody_FMS_Carter Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England

    @ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

  • WHU_2012 Steve's (@WHU_2012) reported from Horndon on the Hill, England

    Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • Lisa2672 Lisa (@Lisa2672) reported from Southend-on-Sea, England

    @ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • IP_dan_Iyan Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • _iDavid David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatBakerManTTV Aaron Baker (@ThatBakerManTTV) reported

    @DeadByChris @ThreeUK They’re just calling me a liar whilst lying on my complaint with the ombudsman, just wanted to vent about possibly one of the most anti consumer companies out there

  • lothersdalelass jenny (@lothersdalelass) reported

    @GeorgeMonbiot @VodafoneUK Hi George. Just to put the case for getting it right. When my son died of cancer in February @ThreeUK cancelled the contract with immediate effect. Ceased his number but allowed me keep his device (with content intact) and no risk of it being locked. Perfect service 🌟

  • Justthathatguy Jonny (@Justthathatguy) reported

    @tsamasaurusrex @ThreeUKSupport same for @O2 no signal in the middle of newcastle, especially for internet.

  • TonyGre97915994 Tony Green (@TonyGre97915994) reported

    @ThreeUKSupport Thanks Suzi. BT4 3BU. Good call signal on 4G Will 4G be boosted when 3G stops?

  • harakha Harun Khan (@harakha) reported

    If you have a sim contract with .@ThreeUK make sure you check your DD payments regularly. They charged me double for one number for months until I spotted it. Slow to respond and I had to claim my money back under the banks DD guarantee. Also no compensation.

  • sXOniya soniya 🍪 (@sXOniya) reported

    @ThreeUK absolutely trash network, AVOID AVOID AVOID!!!

  • sXOniya soniya 🍪 (@sXOniya) reported

    @ThreeUKSupport I haven’t because I can’t get a word in since they want to shove new deals down my throat. Where can I raise a complaint?

  • its_tiff_init Roberto Calflos (@its_tiff_init) reported

    @ThreeUK I’m abroad trying to take the spending cap off my phone so that I can purchase a data passport and I have no way of speaking to anyone! Can you help please

  • TweetsWithBite 🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼‍♀️🌎🌍🌏 (@TweetsWithBite) reported

    Wow, having submitted a complaint to @ThreeUK last week, I just had a call … to discuss my options for an upgrade! Not a follow-up on the complaint. Wow. Such blatant disregard for the customer.

  • tsamasaurusrex t s a m 🍂 (@tsamasaurusrex) reported

    I am so done with having no actual signal in the middle of Newcastle (despite showing as having bars) and @ThreeUKSupport consistently telling me there’s no issue 😤