3 (Three) Outage Report in Basildon, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent 3 (Three) outage reports came from the following cities: London, Swanscombe, Dartford, Gravesend, Southend-on-Sea and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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D
(@HereTooComplain) reported
@ThreeUK @billieeilish @LewisCapaldi Ive just realised after receiving a bill that three is suppose to be £35 pcm lmao -£12 gor reoccurring debit so its £23 pcm. Who owns three and thinks their service is worth £35 pcm. I'd say maybe about £10 pcm at max never mind £35. Mine is £23 pcm.
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King Sloth
(@ItsKingSloth) reported
from
Lossiemouth, Scotland
@SkyHelpTeam Already raised a complaint and was recommended to go to either EE or Vodafone for a 5g router. Ended up doing a bit of research and amazingly found a 5g router with @ThreeUK for £10 a month with faster speeds than Sky. Cancelled my contract with Sky and now you can suck your mum.
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BJGerman
(@TheWhiteWolfXBO) reported
@ThreeUKSupport can you please help me. I went to pay my outstanding bill that should be £10 but for some reason it's saying I owe £40. I can't afford that right now
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Skynews7748
(@skynews77488) reported
@geegeemidnight @ThreeUK Call them they help or try resetting network settings on your phone
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Chris Merriman (ChrisTheDj@c.im) 🇺🇦
(@ChrisTheDJ) reported
@ThreeUKSupport What is this nonsense with WiFi on the London Underground network? It tells me I have to go to an SSID that doesn't exist on ANY station I search for it in? It worked FINE for years before you changed it!!
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Jo
(@JoMusician) reported
@ThreeUKSupport I have sent a DM. Please can someone help. Thank you.
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Tommy Cooper Parody
(@surreyboy84) reported
@ThreeUK @ThreeUKSupport Been unable to receive calls/texts since last Monday. Had call back on Thursday but wasn’t fixed & heard nothing since. Made complaint Tuesday but not heard anything. Phoned you & done live chat numerous times. My patience is wearing a bit thin now.
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Peter Robertson
(@flutealot) reported
@ThreeUKSupport Thanks. It would be reassuring to know you've created a ticket internally to look into the issue with the phone system for freezing accounts. Having completed this I'd obviously hoped it had protected my account, so worrying to find out it had not.
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Fearghal O'Reilly
(@fearghaloreilly) reported
@ThreeUK I cancelled my contract with you, I paid my final bill, and now you’re threatening to send me to a collection agency! I no longer live in the UK. I do not need a UK number. Why are you making it so difficult for me to cancel a contract I no longer need!
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Alex Osho
(@alexoshoo) reported
@ThreeUK hiya,I can’t used my phone is not working in the states.I was told that my phone will work.