3 (Three)

3 (Three) Outage Report in Basildon, Essex, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Basildon, Essex, England 01/12/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent 3 (Three) outage reports came from the following cities: London, Swanscombe, Dartford and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • charliewoodinit Charlie Wood (@charliewoodinit) reported from Sutton at Hone, England

    @ThreeUKSupport I’m disgusted with the level of service I am receiving from you lot, signed up with you for the best mobile data deals to begin with, for months now your mobile data coverage and responsiveness has been a joke. Now this today. Something needs to change.

  • leila_bousbaa Leila. (@leila_bousbaa) reported from Romford, England

    @ThreeUK and your customer service is shocking 😤

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • toan1e tony mcdonnell (@toan1e) reported from Basildon, England

    @ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out

  • CannarWilm Glen White (@CannarWilm) reported from Gravesend, England

    @ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.

  • VickyPukis Vicks That Foreign (@VickyPukis) reported from London, England

    Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

  • liamhutchins0n Liam Hutchinson (@liamhutchins0n) reported from Brentwood, England

    @cadybonser @RebeccaZoe @ThreeUK Don’t tweet. All you do is embarrass yourself. Compensation for a few hours of no service. 🤣🤣🤣 Get over your privilege.

  • flumpy999 Julie Cruse (@flumpy999) reported from Southend-on-Sea, England

    @oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • essexglover Phil Parsons (@essexglover) reported from Romford, England

    It’s a good job @ThreeUKSupport’s coverage in East London is so bad recently. It’s stopped me watching that Dominic Raab clip on Breakfast this morning. If I’d watched anymore I would have probably launched my phone down this train carriage!

  • jonathankitchen jonathan kitchen (@jonathankitchen) reported from Billericay, England

    @ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Romford, England

    @ThreeUKSupport Live chat wont help. Was speaking to them yesterday. Just going round in circles. Its my partner's phone, cant you just call her and try and sort this out

  • DCass71 Dave Cassin (@DCass71) reported from Romford, England

    @OliverNorgrove Not sure about the phone but I would not recommend @ThreeUK network. 😉

  • flumpy999 Julie Cruse (@flumpy999) reported from Basildon, England

    @mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

  • fchaps68 Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • toan1e tony mcdonnell (@toan1e) reported from Basildon, England

    @ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

  • SerenaSegui Serena Segui ✌ (@SerenaSegui) reported from Southend-on-Sea, England

    Love paying £65 a month to have no signal ever! @ThreeUK

  • JohnOHarePrice John O'Hare-Price (@JohnOHarePrice) reported from London, England

    @ThreeUK what’s happening to the network/internet. I can make phone calls but that’s it. No internet. Turned phone on and off multiple times. #networkissues #networkfail #nointernet

  • zoeycol Zoe. (@zoeycol) reported from London, England

    @amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LolaIsVegan Lola Bunny (@LolaIsVegan) reported

    @ThreeUKSupport It's Lola. I have 2 different sim cards from you. I use one of them in a dongle to have internet for my job. Every day after 6pmish, it's so slow it doesn't work at all. I cannot load any website at all, let alone do my job!

  • mvsgrave andy musgrave (@mvsgrave) reported

    @ThreeUK whats going on with 5G broadband service in SE15? been intermittent all week

  • ClaireLBeaumont Claire Beaumont (@ClaireLBeaumont) reported

    @ThreeUKSupport said within 24 hrs, which has now passed. Can you help?

  • ThomasBlakemore Mr. B (Teach. Travel. Triumph) (@ThomasBlakemore) reported

    @ThreeUK SIM card not working. Password not working. Forgotten password. Three: We've text you your new password 🤨 Logic 🤦🏻

  • Scunner666 The Scunner (@Scunner666) reported

    @ThreeUKSupport @ThreeUK please can you help me log into my account so I can decide what to do when my contract runs out. Noone has come back to me so far.

  • RebeccaFrankel5 Becky Frankel (@RebeccaFrankel5) reported

    @ThreeUKSupport Three times in 3 weeks is not good enough especially from apparently from an award winning network!

  • ClaireLBeaumont Claire Beaumont (@ClaireLBeaumont) reported

    @ThreeUKSupport I requested proof of purchase yesterday and it's not come through. I cant submit an insurance claim without it, and I have been without my phone since Tuesday! Please help.

  • LolaIsVegan Lola Bunny (@LolaIsVegan) reported

    @ThreeUKSupport is there any way I can have the technical team answer my phone calls? Non-existent service these couple of days. What's going on?

  • MeabhMcCL Meabh McCaffrey-Lau (@MeabhMcCL) reported

    @ThreeUK @ThreeUKSupport Almost three months trying to upgrade with Three. Still no phone. Long time loyal customer. Customer service representatives lied time and time again. Can not understand how Three allows this to happen. Surely customers can expect more? Will be looking elsewhere.

  • Bode84879738 Bode (@Bode84879738) reported

    @ThreeUKSupport No I didn’t get any. 3 Customer service confirmed that the phone is out for delivery today and I should receive it before 6pm. DPD confirmed they have nothing on their system for me today. I didn’r receive any tracking number either. What is going on please? I need my phone!