3 (Three)

3 (Three) Outage Report in Basildon, Essex, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Basildon, Essex, England 12/02/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent 3 (Three) outage reports came from the following cities: London, Dartford, Gravesend, Southend-on-Sea and South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomDartford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK be good if you get a signal on three

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.

  • c1ormy Claire - with a capital C (@c1ormy) reported from Gravesend, England

    @ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time

  • grumbelow Georgina (@grumbelow) reported from Sutton at Hone, England

    @ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

  • bbmason Ben Mason (@bbmason) reported from Stone, England

    @LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

  • crawliano Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works

  • PeteBlanchard Pete Blanchard (@PeteBlanchard) reported from Southend-on-Sea, England

    @SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    @ThreeUK all I want to do is remove my damn name off a account that should have been removed off of 5+ years ago and is now killed my credit score but all I’m getting is the run around as soon as I get this sorted I’m cancelling all of my contracts with three it’s actually a joke

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • crawliano Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Saurabh_Rana Saurabh Rana (@Mr_Saurabh_Rana) reported

    @ThreeUKSupport @ThreeUK @Ofcom Looks like no update on the ongoing Three issue after so many days? I am scared to pick every call without the authentication, I am not sure any seriousness from Three side?

  • ThisIsKateL Kate (@ThisIsKateL) reported

    @jamesoflynn @ThreeUKSupport Sounds like trying to cancel with O2: "I want to cancel my contract" "Why?" "I've got a better offer elsewhere" "What is it?" "Xyz" "Tell you what, how about you stay with us on a less good contract for more money?" "Why would I do that?" "..."

  • jamesoflynn James O'Flynn (@jamesoflynn) reported

    @ThreeUKSupport I know I can just cancel it & demand a PUK code to port the number (which I really don't want to lose as I've had it about 20yrs), I just hoped that as both contracts are with @ThreeUK & both are in my name they might cooperate so I don't have to go through the faff.

  • salbev7 Sally-anne Beverley (@salbev7) reported

    @ThreeUKSupport It may be the current speed in that moment but it is certainly representative of the service I am receiving. I shouldn’t have to switch off WiFi on my phone to get a page to load. The tv is constantly freezing and if I play music on Alexa it constantly pauses.

  • fearofwords Alex J (@fearofwords) reported

    @ThreeUKSupport hey guys, trying to sort out my Sim activation, but both online and phone attempts fail. Can you update on when that service will be back??

  • DazMacIntyre Darren MacIntyre (@DazMacIntyre) reported

    Can’t wait till my contracts up so I can get off the horrendous @ThreeUK network

  • Pump_Gooner nahh mate (@Pump_Gooner) reported

    @ThreeUKSupport South Tottenham. But since I've had the contract the 4g has always been so bad. Really tired of it.

  • kylaaskelley Kyla Skelley (@kylaaskelley) reported from Bristol, England

    I'm actually sick of having no signal on my phone, have to stand in 2 places in my house for a call to actually go through. Bottom of my bed or outside the back door. Likeeeeee @ThreeUK sort out your signal in Bristol plz

  • Kris50930426 Kris (@Kris50930426) reported

    @ThreeUKSupport Still the worst network in the UK. You’ve gone from bad to very bad to unbearably bad in days. I’m in isolation with 0.5m download speed. Utter **** form an utter **** network

  • MD202086974689 MD2020 (@MD202086974689) reported

    @ThreeUK cannot wait to swap networks! Genuinely think the service I get is one of the worst. Awful provider