3 (Three) Outage Report in Basildon, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent 3 (Three) outage reports came from the following cities: London, Grays, Gravesend, South Ockendon, Upminster and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
@ThreeUK all I want to do is remove my damn name off a account that should have been removed off of 5+ years ago and is now killed my credit score but all I’m getting is the run around as soon as I get this sorted I’m cancelling all of my contracts with three it’s actually a joke
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@ThreeUKSupport I did go to the chat. Sounds like you never posted it. Amanda Lambert should look into Tech Mahindra's processes. Still no card today. A week ago Tuesday I reported this.
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Ben Mason
(@bbmason) reported
from
Stone, England
@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@ThreeUK why I have yet again got no data arrived despite it clearly stating 4g your service is getting worse and worse. Will I be getting compensated for the disruption
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Green
(@TonyGre97915994) reported
@ThreeUKSupport Strange indoor situation When I use my 3 mobile Samsung hotspot on 4g, there is no internet signal, but still great for calls/texts However, if I change the settings to 3G only, my internet is fantastic. Up to 9-17 mb/s! Now I’m worried as 3 are turning off 3G
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Ben Craig
(@bendougcraig) reported
@ThreeUKSupport Links don’t work. Network still utter crap. Contact renewal due so seeing little point staying with you. In summary, can’t use network, can get a sim replacement as suggested and you can’t solve it but still take my money. #AmateurOperation
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🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼♀️🌎🌍🌏
(@TweetsWithBite) reported
Wow, having submitted a complaint to @ThreeUK last week, I just had a call … to discuss my options for an upgrade! Not a follow-up on the complaint. Wow. Such blatant disregard for the customer.
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Исмаил адам 📿
(@ISMAIL2326) reported
@VOXI_UK I’m not with Vodafone I’m with @ThreeUKSupport it’s time to leave them as reception is totally crap 💯and move to #voxi
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Thecryptokid
(@Thecryptokid__) reported
@ThreeUK Don’t waste your time I’ve had no signal on it for three days and the laptop I was promised when I got the 5g hub still isn’t here after 3 months I just keep getting false delivery dates I can’t wait till this contract ends
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ben
(@brusson81) reported
@ThreeUKSupport A long long time ago, been a 3 unlimited data customer for probs over 10 years
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Tony Green
(@TonyGre97915994) reported
@ThreeUKSupport Strange situation When I use my 3 mobile iPhone hotspot on 4g, there is no internet signal. (But still great for calls/texts) However, if I change the settings to 3G only, my internet is fantastic. Up to 9-17 mb/s! Now I’m worried as 3 are turning off 3G in 2024
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Thecryptokid
(@Thecryptokid__) reported
@YairPer88841518 @ThreeUK I’ve been waiting 3 months for three free laptop I was promised and they just keep saying in a few days in a few days 3 months later still nothing not even a signal useless bums
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Michelle Heron Art
(@mheronart) reported
@ThreeUKSupport shall be now making a formal complaint to @Ofcom about the lack of service for months in the NG postcode areas
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Jon Phelps
(@jphelps_jon) reported
@ThreeUK I’m abroad on holiday in Spain and cannot use my data allowance. I find that I must pay £2 per day to access it but am unable to change my spend cap. This is so maddening!! I try calling 3, I’ve tried live chat but unsuccessful! Help please