3 (Three)

3 (Three) Outage Report in Basildon, Essex, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Basildon, Essex, England 11/12/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent 3 (Three) outage reports came from the following cities: London, Southend-on-Sea and South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

  • jasonclark Jason Swan Clark (@jasonclark) reported from Sutton at Hone, England

    @ThreeUK Service has been down completely in London for hours and you only just admit something is wrong. Not good enough.

  • liamhutchins0n Liam Hutchinson (@liamhutchins0n) reported from Brentwood, England

    @cadybonser @RebeccaZoe @ThreeUK Don’t tweet. All you do is embarrass yourself. Compensation for a few hours of no service. 🤣🤣🤣 Get over your privilege.

  • tnzanite Tango Kilo (@tnzanite) reported from Crayford, England

    @ThreeUKSupport Hi, I do not have any service now! While on the train, in one part of the journey I did receive mobile signal, but when I reached home it’s gone again!

  • Vanessssaxo V. (@Vanessssaxo) reported from London, England

    @ThreeUK why is my service not working 😡

  • ThisIsJennykins Jennifer Johnson (@ThisIsJennykins) reported from Basildon, England

    Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel

  • lucky_luxy Spencer (@lucky_luxy) reported from Sutton at Hone, England

    @ThreeUKSupport But I have been suffering from the same issues at the exact same places for YEARS!! I would have expected to see some improvement, instead I just get the same excuses.

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    Anyone else had problems with @ThreeUK been trying to port a number since last Thursday to 3 & keep getting fobbed off.

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • chess_galea Chess Galea (@chess_galea) reported from London, England

    @ThreeUKSupport trying to use the chat feature on the app it’s not working

  • DWJStevens1991 Dean Stevens (@DWJStevens1991) reported from Sutton at Hone, England

    @charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    @ThreeUKSupport @ThreeUK please provide me with the ceo contact details I want to escalate a complaint

  • ChrisTheDJ Chris Merriman (@ChrisTheDJ) reported from London, England

    @ianbetteridge @ThreeUK Three has been down nationwide since midnight

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • melvgotti M 🇳🇬 (@melvgotti) reported from London, England

    @ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

  • liamhutchins0n iLiam Pro Max (@liamhutchins0n) reported from Brentwood, England

    customer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK

  • BrxdWHUFC Brad (@BrxdWHUFC) reported from Romford, England

    @SSprites_ @ThreeUKSupport I was mid game and it disconnected me, thought my box was broken somehow. Glad it’s not just me

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Johenman01 Jo (@Johenman01) reported

    @ThreeUKSupport The issues with thr drop calls have been since I joined your network about 2 years ago/just over, hence as to why I got sent out a new sim incase it was damaged, the issues persisted so I waited to upgrade which I done and thr drop calls have slowly come back again and been more

  • simonhall1974 Simon Hall ❤️✌🏻📷🏉☕ (@simonhall1974) reported

    @ThreeUK customer service is awful awful awful

  • Gavtaraysin Broden 🇬🇧♿✝️ (@Gavtaraysin) reported

    @ThreeUKSupport the network is down in my area. The moment I try to make a call it closes it.

  • ellieq ELLIE (@ellieq) reported

    @cristy91lfc @ThreeUK Having the same issue and now don’t feel so alone 🙏

  • johnbhoy007 John Macaulay (@johnbhoy007) reported

    @ThreeUK 3 times in as many months suggests total incompetence. I just cancelled my smarty sim on the spot. I’d rather pay dearer for a sim for a more RELIABLE service. To many times this happened get a grip and start sacking the ppl responsible

  • cristy91lfc Christian McCann (@cristy91lfc) reported

    @ThreeUK Any ideas why I can’t get any 3G/4G service in my area when the online checker says there’s excellent service in the area

  • sparkyuk11 Sparky (@sparkyuk11) reported

    Is @ThreeUK down again?!

  • codcordwell chris cordwell (@codcordwell) reported

    @ThreeUKSupport your network has failed 4 times today... A totally unreliable and unacceptable service from a poor company. I like how your customer support team has stopped replying it's a shame that your technical team isn't fixing the issue

  • BastiirMatt Bastiir (@BastiirMatt) reported

    @ThreeUK what’s going on in London? No data, no signal??

  • debbzzee debbie (@debbzzee) reported

    @SportyRumble @ThreeUK London cannot make or receive call vodafone, bit strange all networks are down, have they been hacked