3 (Three) Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (17%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent 3 (Three) outage reports came from the following cities: London, South Ockendon, Upminster and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
@ThreeUKSupport @ThreeUK please provide me with the ceo contact details I want to escalate a complaint
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Martin Bentley
(@themib) reported
from
London, England
@Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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Spencer
(@lucky_luxy) reported
from
Sutton at Hone, England
@ThreeUKSupport But I have been suffering from the same issues at the exact same places for YEARS!! I would have expected to see some improvement, instead I just get the same excuses.
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Chess Galea
(@chess_galea) reported
from
London, England
@ThreeUKSupport trying to use the chat feature on the app it’s not working
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2
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Brad
(@BrxdWHUFC) reported
from
Romford, England
@SSprites_ @ThreeUKSupport I was mid game and it disconnected me, thought my box was broken somehow. Glad it’s not just me
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Chris Merriman
(@ChrisTheDJ) reported
from
London, England
@ianbetteridge @ThreeUK Three has been down nationwide since midnight
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
Anyone else had problems with @ThreeUK been trying to port a number since last Thursday to 3 & keep getting fobbed off.
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iLiam Pro Max
(@liamhutchins0n) reported
from
Brentwood, England
customer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Dean Stevens
(@DWJStevens1991) reported
from
Sutton at Hone, England
@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.
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Jennifer Johnson
(@ThisIsJennykins) reported
from
Basildon, England
Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel
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M 🇳🇬
(@melvgotti) reported
from
London, England
@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either
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Tango Kilo
(@tnzanite) reported
from
Crayford, England
@ThreeUKSupport Hi, I do not have any service now! While on the train, in one part of the journey I did receive mobile signal, but when I reached home it’s gone again!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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V.
(@Vanessssaxo) reported
from
London, England
@ThreeUK why is my service not working 😡
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Jason Swan Clark
(@jasonclark) reported
from
Sutton at Hone, England
@ThreeUK Service has been down completely in London for hours and you only just admit something is wrong. Not good enough.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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craig young
(@craigyoung79) reported
@ThreeUK sitting in Glasgow city centre with a full 4G signal and yet again hardly any data connection. Very slow and stop. Seems to be the norm with 3 these days. This was why I ditched vodaphone many years ago and came to 3. Now your just as bad. #timetoswitch
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Smokey McBongwater.
(@Railridesurf) reported
@ThreeUKSupport I switched WiFi off so purely the network connection. It finally started working after 15 mins and had this problem once before. It's annoying as you may be able to appreciate but if this keeps happening then I may have to end my ten year use of your network.
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Peter Lythgoe
(@pjlythgoe) reported
@ThreeUKSupport 4G. Nothing wrong with the router, everything wrong with your service and support.
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Fionna 🏎🐼🧣
(@tinkster1999) reported
Can someone please explain to me why I pay £20 a month to @ThreeUK for 4G that NEVER works in my house! 😤 EH48 area, ever since you had planned works on the 4th my 4G has not worked. Planned maintenance and you’ve made it worse!
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Peter Lythgoe
(@pjlythgoe) reported
@ThreeUKSupport So last night you call saying the week-long problem is fixed, "Call if you still have a problem tomorrow." Guess what? I call, I'm told today's problem is identical to last Saturday's problem, but is a new problem. "We can't say when it will be fixed" #GroundhogDay
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Neil
(@NRManc) reported
In one of the largest cities on the south coast of England yet still no usable @ThreeUK mobile signal. Utterly useless
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Ash
(@Ash_MUFC_RFC) reported
@ThreeUK How do I make an official complaint as every option on your website sends me towards the useless chat service.
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the_bearded_courier
(@bearded_courier) reported
@ThreeUKSupport It will be a while yet, in hindsight, paying @ThreeUK £3,400 for a service I then won’t get send a little extreme, so will sit it out, as each contract comes to an end I will terminate and move on. Will certainly need to look at another broadband provider though.
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Saraht0000
(@Saraht00001) reported
@ThreeUK @KP24 @BenChilwell Vodafone have given every single customer €5 free credit. Where's your free credit? You're customer service sucks And so Does Your network.
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the_bearded_courier
(@bearded_courier) reported
@ThreeUKSupport I have connection issues which have been going on some time now, tech called to try and resolve the issue, but advisor was very unhelpful, passed to complaints dept who were to be honest insulting, so decided after 14 years enough is enough.