3 (Three) outages and service status in Billericay, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Billericay, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Billericay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Billericay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 6: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Billericay, England
Latest outage, problems and issue reports in Billericay and nearby locations:
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Ben Limehouse (@BenLimehouse) reported from Romford, England@ThreeUKSupport Live chat wont help. Was speaking to them yesterday. Just going round in circles. Its my partner's phone, cant you just call her and try and sort this out
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jonathan kitchen (@jonathankitchen) reported from Billericay, England@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it
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Julie Cruse (@flumpy999) reported from Basildon, England@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel
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iLiam Pro Max (@liamhutchins0n) reported from Brentwood, Englandcustomer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK
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Lily Smith (@LilyMaeSmith_) reported from Basildon, EnglandWhen is @ThreeUKSupport actually going to help customers 🧐🧐
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow
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Lisa Gridley (@LisaG75) reported from Wickford, England@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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William Poel (@wpoel) reported from Little Baddow, England@8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.
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muhammad gill (@juttsmile) reported from Romford, England@Payforit_Sucks @ThreeUKSupport @ThreeUK You are right. I am very well aware about these scams and I didn’t click any advert. But they still charging me with the help of @ThreeUK to take money more than my settled direct debit with three company. Kindly tag the other customers so they won’t lose money or quit @three
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David (@_iDavid) reported from Thundersley, England@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Part of the Rebel Alliance and a Traitor (@HerRoyalDykness) reported from Romford, England@ThreeUKSupport why is the signal been so poor for the past two days... Little to no signal on mobile data or for phone calls. Shocking!!!
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Dean (@crawliano) reported from Thundersley, England@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK be good if you get a signal on three
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Luke Fitzgerald (@LukeFit99376123) reported from Romford, EnglandGot my @ThreeUK @ThreeUKSupport mobile broadband today and OMG how shit! It’s giving me speeds of 2mbs LOL! As if! 5 bars on the router and this speed. AVOID this company like the plague people, awful. God knows how they’re going to deliver 5G!
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Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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ANDREW STOKES (@andrewstokes1) reported from Romford, England@ThreeUK why have. I got no data or phone signal this morning in the RM1 and RM14 and RM20 post code areas
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Hockley, England@ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, EnglandFORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Neil Griffiths (@neilpgriffiths) reported from Grays, EnglandSo, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider
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Alison & Stephen (@Alisonc89529131) reported@ThreeUK bought 4 £15 data packs in store for hol in USA, your colleague says they start today although they are still sealed. I don’t need them for another 2wks and need them to last longer than 30days from today. Any other year I was told they didn’t start until inserted! Help
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Stephen Lycitt (@stephenlycitt) reported@ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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rawkingcoconutwater (@rawkingcoconut) reported@ThreeUK Why is your coverage strength on your signals so poor , people pay for 5g ans yet no service at all in central areas , are you scamming customers by selling a product you can’t offer , authorities should shut you down take action against your company
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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Richard Adams (@richardwadams) reported@paullewismoney It should be as easy to cancel as it is to sign up. My best example was @ThreeUKSupport. I had to print out a form and post it to them. A telecommunications company. It beggared belief. They of course denied ever receiving it.
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.