3 (Three) Outage in Billericay, Essex, England

@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

@ThreeUKSupport Never in the 13 odd years I've been a customer!

@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

@ThreeUKSupport why is the signal been so poor for the past two days... Little to no signal on mobile data or for phone calls. Shocking!!!

@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

@LondonJacko @ThreeUK Joke of a network mate!

@ThreeUKSupport are there problems with data on your network because both iPad and iPhone are barely working on data despite 4 or 5 bars on 4G

@SketchLisa @ThreeUK Some businesses do not deserve customer loyalty.

I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

In central London today and seriously crap reception from @ThreeUK as per usual.

@ThreeUK why have. I got no data or phone signal this morning in the RM1 and RM14 and RM20 post code areas

@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

And the aawaes for the most Rude unhelpful and discriminatory customer services goes to @ThreeUK and there team at @ThreeUKSupport . Well after the way I just been spoke to by your team I think I am going to be finding a new supplier for our accounts. Well done

@LondonJacko @ThreeUK I had problems with the masts near work and every month they’d give me a date on when they’d be fixed, never happened, got fobbed off for almost a year. Paid to leave the contract early. Piss poor network.

@LondonJacko @ThreeUK Worst network ever mate!

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

Hi @ThreeUKSupport a month a go, I phoned up to get my contract turned to pay as you go and was told that I would get an information text about 48hours after with all the details (this never happened) and was also told that it would be today that it changed. (1/2)

@ThreeUK. So sorry to sound off one, but your normally quite quick at responding. First tweet I sent yesterday or the day before. Anyway my My-Fi device is not working at all. I may ring you tomorrow, to resolve this issue. As I am busy now.

Not impressed @ThreeUK. As my. My-Fi device is still not working on my desktop or laptop. Brought two new cables, both not working. I twitted you before Christmas. No reply. Never had this trouble before from you. Just got no internet connection. Laptop recognising connection.

@ThreeUKSupport If this was a credit card they'd say "sorry that happened sir, we've blocked that charge and won't pay the company" I've told you it's a scam, that I didn't sign up, and you're still going to pay them! And you expect me to contact them to get MY money back. Just cancel it!

@ThreeUKSupport No one wants to pay £4.50 for a link to a holiday website. It's a scam. You're enabling scammers, don't give them a platform. If this was on my credit card they'd deal with it, so if you want to act link a payment service then you should act like one.

One of my internet connections is just shit. Just won’t connect to any of my devices. That’s after I’ve bought a new cable, for better connections. Still back to square one. @ThreeUK. Mobile phone fine. Just #MyFi device, I’m having issues with. Can’t be arsed to call. Not today.

Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡

@ThreeUKSupport Still awaiting refund - 6 weeks and counting, totally unacceptable and I’m tired off calling!!!!! Shocking service

@ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!

@Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

@DearISSAQUEEN yo tell @threeuk about the service in my area

@ThreeUKSupport Ah who’s dishonest here then ,I had one of you manager call me a few weeks ago with this issue , I am tired of restarting my phone because it doesn’t help or change anything .

@ThreeUK so you wait till I go to #iPhoneX then bring out the #Pixel3XL #pixel3 seriously 😐 never had #pixel2 very disappointed

@ThreeUK I upgraded my daughters phone last week. It should of been delivered Thursday, since then I have spent over 20 minutes on the phone,3 times, getting told phone back tomorrow. Now they said they will cancel the order within 48 hours so I can reorder due to technical issue

@ThreeUKSupport Specifically I want to cancel a contract & speak to someone who can speak English to understand my complaint. Secondly I want to stop your nuisance calls from India. You are in breach of GDPR.

@ThreeUKSupport Just tell me where I can speak to someone who will undermy problem. Someone who doesn’t insult me by not knowing how to talk to me.

@ThreeUKSupport he’s already pre ordered the new Mate Pro with EE, and he’s now been refused on the phone twice now for a PAC, so your version of “never” is a lot different to mine 😡

@ThreeUKSupport Awful experience with your customer service team trying to get a PAC code.

Just had it confirmed why I’m leaving @ThreeUK another awful customer service experience. Here’s to hoping @EE’s will be better.

@ThreeUKSupport She’s managed to cancel it now, but she’s still been given a bill of over £100 to pay for you when the account wasn’t even being used. Also I’d like to note that part of that charge is for the handset, which after 2 years would have been paid off. So why was this still charged???

@ThreeUKSupport She had 3 accounts, and cancelled them over the phone. 1 of the accounts you didn’t cancel and kept charging her for, but because there was no bank account linked you charged her £5 for failed DD, then you did this again. Then told her it was her fault for not contacting you.

@ThreeUKSupport the fact that you’re ignoring my tweet just shows how awful your customer service is! Can you reply please to get this sorted or we’ll be taking it to the small claims court.

Just asked a @ThreeUK staff member if anyone's free to help us. Was rudely told "were all busy at the moment" and then she sauntered off. Unbelievable.

Not best pleased with @ThreeUk at the mo. Been on their Romford store twice for help with mum in law's nanosim. Waited at least 10 mins each time. Totally ignored by staff. Still here. Still getting blanked. Sort it out, lads.

@EE @ThreeUK thanks EE. I will certainly transfer all my phones over to you once the contracts are up in a few months. Shocking ‘customer service’ from 3.

@ThreeUKSupport what is going on with the network? It is impossible to even make a call, signal goes on and off...

@kronos1126 @ThreeUK @EE @VodafoneUK I never had any issues with @VodafoneUK in Edinburgh. It was the first place I got really good 4G

@welshmike @shortandhungry @ThreeUK @easyJet Good solution to a very stupid problem. Why would they do that!

@ThreeUK to anyone. This is really serious as through manager’s words anybody can charge me and everyone out there... if you don’t do something I’m calling str8 the police and will go through social media and news for the frauds you support.

@ThreeUK issue... then the manager admitted that there’s nothing you can do? Are you serious? I have a contract with you and no protection? I need someone responsible to do something immediately and stop this charge through my account as I’ve never signed up or gave my consent

@ThreeUK seriously what is wrong with you guys? This is the 2nd time that some random company (you call 3rd party!) charges me through you... just noticed that I’ve been overcharged and find out I’m a fraud victim once again and call 3 customer service in order to solve this

@nathanspears_ I've been with @ThreeUK for years, they have great deals, I'm on a sim only contract unlimited everything for £19 a month, have never once overcharge either, bills are the same every month

Nope I’ve been with @ThreeUK for one day and they’ve sent me 157 text messages about how my SIM needs replacing... did I forget they also gave me the wrong contract and the wrong colour phone 2 days ago :-))))) Help. Me.

@adz232 @Three_Is_Broken @ThreeUK You need to successfully file a complaint first with them. Ombudsman will then take the complaint.

@DjStylusUk @ThreeUK I don’t even have signal at home or 4G. Absolute shite

@nodaybuttoday81 @ThreeUK It has been awful everywhere!!

@mat8115 @ThreeUK Same issue here re signal. Absolutely crap, customer service even worse!!

@Three_Is_Broken @DarrenJonesDJ @dasy2k1 @JohnnyC1983 @ThreeUKSupport @ThreeUK Finally im not the only one!!! I spent half hour yesterday and the guy kept insisting it’s my phone’s fault. I switched to Three in early June and been having huge issues since. It’s NOT my phone. @ThreeUK @ThreeUKSupport

@ThreeUKSupport @benlover1983 Sorry been working all over London today in my shiny black cab, the service is unusable, stop selling sims in London its morally wrong !

How bad is @ThreeUK when I can’t even ring 101 to report something and I get a voice message saying I’ve used all my credit limit when I have UNLIMITED EVERYTHING. 😡😡😡

@ThreeUKSupport Yeah - don’t worry about fixing. Had enough of crap Three service - moving to one of your competitors tomorrow