3 (Three) Outage Report in Hockley, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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Jason R Martin
(@MakeUpBeautyMan) reported
from
Canvey Island, England
@ThreeUK ANOTHER THIRTY MINUTES OF CUSTOMER SERVICE HELL WITH YOU COMPANY - THIRD TIME IN A WEEK I HAVE NEED TO CALL - ABSOLUTE JOKE
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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William Poel
(@wpoel) reported
from
Little Baddow, England
Voice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ɛʍɨʟʏ.
(@emilylouiise_x) reported
How can you justify raising my phone bill by nearly £5! At an increase of 7.8% when your phone signals so ****, give us all a break @ThreeUK
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Paul Taylor
(@paultaylor812) reported
@ThreeUKSupport Anyone? Or is this how you treat long standing customers....
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Paul Hemmings
(@MrTop1gear1985) reported
@ThreeUK Hello I can't make a call over wi-fi -calling and I do not have a signal where I live can you help please
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Dan Flashes
(@Danflashes2) reported
@ThreeUKSupport Could you please update me on the network issues in SK6? It was due to be fixed on the 4th and support said I would be sent a text to confirm, but nothing. Also, will this fix resolve smart TV apps being blocked?
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Chris Tiago Kerry
(@ChrisKerryx1) reported
Does anyone have a contact number or email for Three UK executive office? I'm fed up of getting no where with the normal customer service. @ThreeUK @ThreeUKSupport
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Neil E
(@Neil_Elkins) reported
@ThreeUKSupport Journey from Glossop to Manchester (also other way) this week signal has been poor, connection abysmal. Signal and connection is generally shocking. Is 4g being slowed to force us onto 5g?
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Jess
(@ssej_paige) reported
@ThreeUKSupport your mobile recycle service is an absolute joke. How can my phone be in perfect usable condition on Saturday and I’m quoted £195, and now I’ve sent it off it, it apparently has screen burn and I’m now only being quoted £38 for a WORKING iPhone 11, 128gb. Sort it.
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Natasha Whiting
(@NatashaWhiting) reported
@ThreeUKSupport having massive issues trying to use my phone in Thailand. Even tho I want to pay you for the bolt ons. Computer says no. Help!
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Jose Goncalves
(@Jose_Goncalves) reported
@ThreeUK what happening with the network in Watford I can't call any one, not dial tone at all
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weeyin13(JenJen)
(@weeyin13) reported
@StuartMilne1970 @ThreeUK @EE interesting...I have thought about changing before but it is mainly due to having to navigate their customer services which as you say is pretty bad.