3 (Three) Outage Report in Hockley, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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David
(@_iDavid) reported
from
Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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William Poel
(@wpoel) reported
from
Little Baddow, England
Voice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Jason R Martin
(@MakeUpBeautyMan) reported
from
Canvey Island, England
@ThreeUK ANOTHER THIRTY MINUTES OF CUSTOMER SERVICE HELL WITH YOU COMPANY - THIRD TIME IN A WEEK I HAVE NEED TO CALL - ABSOLUTE JOKE
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan H
(@DanielMcGsp) reported
. @ThreeUKSupport no signal to my dongle no wi-fi . Use it all the time 24/7….very disappointed. Advised earlier by support staff that there “ might” be a problem and it “might” get fixed this Sunday…..Not good enough I’m afraid.
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Wynn Thornton
(@CCmmandrInChief) reported
@celeryseller @ThreeUK Here’s the thing: I was being forced to depart the UK. I told them this, repeatedly. They still refused to let me cancel. Eventually I just replaced the service with one in my new nation of residence, closed my UK bank account and departed, so they just stopped getting paid.
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Scott
(@Smhumm) reported
@ThreeUKSupport Hi. I can login now, but when I went to #Caffenero to get my usual order (a coffee with added marshmallows) it was £1.45 instead of £1 like it was last time. The barista said the Marshmallows are 45p, but the Three+ offer says they should be Included & cost only £1. Any idea why?
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Candy merc
(@candy_merc) reported
@ThreeUKSupport So tell me why I'm paying for my WiFi and data both at the end of the month but can't use any as both is very slow..I pay for WiFi every month but got to go to my friends house to use her WiFi to complete my work .why Im I paying then ? Will post the router photo here
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Captain Cooper 🔴⚪️
(@nigel670) reported
@malcolm_purvis @ThreeUK Working opposite the Park .. signal is diabolical nearly as bad as Yarm ! 👍🏻
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Zoechal
(@zoeputters) reported
Is anyone else really struggling with @ThreeUK and their account. I have tried three times to cancel an account with them (that should have been cancelled two years ago!)> They have promised that it has been cancelled and I will have a 6 month refund but STILL not cancelled.
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Adam Crossley
(@Adam_Crossley) reported
Hi @ThreeUK it’s been over 30 days since the end of my contract and I’m yet to receive my credit refund. Any help please?
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cambria
(@celeryseller) reported
PayPal may be annoying with changing your name, but so far the crown for worst company IMO goes to @ThreeUK who first time around ignored my proof and didn't respond, and are now claiming they need an enrolled deed poll, which is not a legal requirement in the UK
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Candy merc
(@candy_merc) reported
@ThreeUKSupport Will just stop using the phone cus it's pointless ..WiFi is very slow data is even slower,just to log on social media spins for years I can't use social media no more .it's not exciting,any app u open it keeps spinning,tell me how I will pop through webchat team when it spins
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Cris
(@Cris35298649) reported
@ThreeUK 1 hour and 49 minutes on chat with incompetent people followed by 22 minutes of phone call with complain customer service which was even worst!!! What happens with you Three??? Your customer service is INEXISTENT! Give training to your team!!! Shame of you!