3 (Three) Outage Report in Hockley, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Julie Cruse
(@flumpy999) reported
from
Basildon, England
@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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tony mcdonnell
(@toan1e) reported
from
Basildon, England
@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out
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jonathan kitchen
(@jonathankitchen) reported
from
Billericay, England
@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
Remind me to never go with @ThreeUKSupport again 😤😤
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
When is @ThreeUKSupport actually going to help customers 🧐🧐
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessie Higgs
(@JessieHiggs5890) reported
@ThreeUKSupport My warning message didn't come thru until it was too late. I was only advised to come back to the UK and resume service. Nothing else. When I asked to be transferred to a manager I was told they could not do that since the customer service rep was working
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Stuart Smith Jnr
(@stuartsmith390) reported
@ThreeUKSupport Yes we tried verbally 1st time and was told we needed to cancel contract even though it was already done. Then emailed. Then again on the phone today so 3 times in total. Been told no notes have been kept on this so starting a fresh every time. So frustrating Do you have an email
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Norman (((research!norman))) WilsonⓂ️
(@oclsc) reported
@notameadow @ThreeUK Have you tried cancelling your service off and on again?
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Lewis James
(@LewisCanavan) reported
@ThreeUKSupport When will 5G be available in HU8 9ES considering you advised I order the Huawei 5G Home Broadband last month. - My SINR is -6dB and RSRP is -101dBm which I'm been told is not good at all. - I've also been told it's out of Three's control to improve the service.
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࿏ kyle ࿏
(@kyleshabet) reported
I could cry😭 @ThreeUK broadband is the worst I’ve ever experienced in my life you can’t do anything
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HenriHerbert
(@HenriHerbert) reported
@ThreeUKSupport Lol I tried that they said they can't do it - systems down. But really they just wanted to get me off the phone (I think)
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LizaMilesWriter
(@LOVEBIT28046864) reported
@ThreeUKSupport I was told a manager will call me tomorrow to explain why the notice can't be removed. If you can't help please stop wasting more of my time.
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Sean Taylor
(@SeanTaylor182) reported
@ThreeUK hi my partner having trouble logging into her app and phone has been cut off what can she do?
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Mr Pete
(@PedroCabanna) reported
Looks like I can add Hyde Park, Leeds to ‘places @ThreeUK network doesn’t work’. Four months until I can bin them off! 🗑
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Chaddy
(@chaddy_bain92) reported
@ThreeUKSupport Hi I have tried the above several times but I still have no service? I’m self employed and work from home, I’ve lost a full days worth of meetings because of this issue that was supposedly resolved last night? When will service be back and how do I get compensation please?