3 (Three) Outage Report in Hockley, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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Julie Cruse
(@flumpy999) reported
from
Basildon, England
@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
Remind me to never go with @ThreeUKSupport again 😤😤
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
When is @ThreeUKSupport actually going to help customers 🧐🧐
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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paul camm
(@paulcamm5) reported
@ThreeUKSupport I've just got a letter stating you havent got my phone back even though royal mail tracking says you have ive just tried your bloody call centre and that was pointless, woman doesn't have a clue what she's doing keeps goin on about Internet!! Saying don't worry, I had to hang up
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edenvalleyreader
(@edenvalleychef) reported
@ThreeUKSupport hi my signal is virtually none existent for home mobile broadband at the moment can you help ca10 2AB
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Jamie Powell
(@elixier30) reported
@wajid7790 @VodafoneUK @ThreeUK You should try reading the reviews before signing up with either of those networks. Vodafone have the worst customer service out right and don't even get me started on three. If you want a decent serviced move to EE, you get what you paid for!
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Samu
(@KarmaLP) reported
@ThreeUK That's not in Liverpool, Ive got three mobile 5g router + three on my phone and both are slow as ****
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FTTP Pro
(@fttppro) reported
@Shaunjenks @ThreeUK @ThreeUKSupport That’s good to hear the latter is not far from me! Yes I suspected it may be a backhaul capacity issue which would explain the 5G speeds not getting any higher than 250ish and the high latency at peak times.
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Dan Bayes
(@danbayes) reported
@ThreeUKSupport Hey there. I requested proof of barring / usage for a lost phone from you twice now, and I’ve been given two reference numbers but nothing has been sent to me. Can you help? Or point me to someone that can send me the letter directly? Thanks 🙏
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SENCo Bab
(@SencoBab) reported
@ThreeUK furious that your customer service rep has told me I will not get a refund for the poor broadband connection owing to works in my area if I make a complaint. Please contact me
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🥷🏾 SunTzu🇯🇲
(@Ninjamichael7) reported
@ThreeUKSupport dear sir, or madam I am making a complaint which that I was not too happy about. I went inside your store for me to cancel my contract. I wanted to pay there and then, but the member of staff told me
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Harlesden Mans
(@HarlesdenMans) reported
@ThreeUKSupport I've been with you for perhaps near 15 years. I cannot believe a) You do not have e-sims (yes I know you had a trial) b) I was not part of an e-sim trial or offered one as a long standing customer. So I ask, can you give me an e-sim? or will I have go elsewhere?
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Sin Bin Clothing🇺🇦
(@SinBinClothing) reported
@ThreeUKSupport Ebay purchase is an example of ANY online purchase. It could from H&M, Three, anywhere. As the sender, the responsibility lies with you to rectify the issue. I will send you a DM to save the conversation filling up everyone's Twitter feeds.