3 (Three) Outage Report in Hockley, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hockley, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Basildon and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Phone | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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tony mcdonnell
(@toan1e) reported
from
Basildon, England
@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Serena Segui ✌
(@SerenaSegui) reported
from
Southend-on-Sea, England
Love paying £65 a month to have no signal ever! @ThreeUK
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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tony mcdonnell
(@toan1e) reported
from
Basildon, England
@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out
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jonathan kitchen
(@jonathankitchen) reported
from
Billericay, England
@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
Remind me to never go with @ThreeUKSupport again 😤😤
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Julie Cruse
(@flumpy999) reported
from
Basildon, England
@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
When is @ThreeUKSupport actually going to help customers 🧐🧐
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport dept to dept. Nobody at your company cares. There is zero continuity of customer management. Despite what you say, your call handers DO hang up on customers. I'm always polite, but want this resolved. Eventually, when your stores reopened before Xmas we
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Rachel 👑
(@Rayyy_winkyface) reported
@ThreeUK sucks, I’ve spoken to 9 people in a week all given me different answers messed me around made me get a new sim, then actually spoke to a human after waiting 24 hours for a phone call and she sounded like she was taking the call from the middle of a motorway nice one 3
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport spoke to the store manager who when reading our correspondence was very apologetic and promised to get it sorted out and would be our "one point of contact" after all the problems. This seemed to be finally getting somewhere, but since this lockdown started
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Nikestorm
(@Nikestorm1203) reported
@ThreeUK Just beware before you buy that service will become less attractive if you have bad weather ie storm or cloud cover, forgot myself about this before I joined as it’s run per sim not like the usual broadband via telephone wiring, I am however still waiting for 5G service here
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ᴮᴱ𝕁𝕀𝕄𝕀𝕀𝕀↗↘𝕀𝕀𝕀ℕ⟭⟬⁷
(@jiminiekkyu13) reported
@ThreeUK Is anyone able to help me with refunds ? Three managed to charge me £13.97 and I’ve actually left the network already🙏🏼 I can’t get in contact with someone to do this for me
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Leah Juntrasapt
(@LJuntrasapt) reported
@ThreeUKSupport I have FIVE contracts with your company and am disgusted with the customer service I have experienced from you in trying to get a handset returned to you since before CHRISTMAS! I have spent HOURS on the phone numerous times, being pushed from person to person!!
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUKSupport The issue is on Wednesday I was assured her account wouldn’t be restricted. As she is so upset she wished for me to speak on her behalf at no point did anyone ask to speak to my Mum . We are in lock down , she needs to hear from her family and friends .
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Rachel 👑
(@Rayyy_winkyface) reported
@ThreeUKSupport Just look up my name and date of birth in your system you’ll see all the help I’ve asked for for the past few days. My problem is my 4g and yall can’t appear to fix it when I pay a good chunk of money a month for it so had to come to Twitter maybe you’ll actually do something
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Andy
(@halsteadaddick) reported
@ThreeUKSupport Battery has completely stopped charging, your company sold me the phone August/Sept 2019 but now want me to pay more to get back my original service.......
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUK your customer service for bereaved families is shocking . Restricted my Mums account which my Dad was responsible for who sadly passed away Monday . Three times having told you this you have asked to speak to my Dad . I bloody well wish I could !!!!