3 (Three) outages and service status in Hockley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Hockley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hockley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hockley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at 3 (Three)
3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hockley, England
The most recent 3 (Three) outage reports came from the following cities: South Benfleet, Canvey Island, and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet
|
Phone | 12 days ago |
|
Canvey Island
|
Internet | 29 days ago |
|
Chelmsford
|
Internet | 2 months ago |
|
Southend-on-Sea
|
Phone | 3 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Southend-on-Sea
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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Dean (@crawliano) reported from Thundersley, England@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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tony mcdonnell (@toan1e) reported from Basildon, England@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out
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Jennifer Johnson (@ThisIsJennykins) reported from Basildon, EnglandFuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Serena Segui ✌ (@SerenaSegui) reported from Southend-on-Sea, EnglandLove paying £65 a month to have no signal ever! @ThreeUK
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Steve's (@WHU_2012) reported from Horndon on the Hill, EnglandNice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Ryan Kent (@RKent1992) reported from Southend-on-Sea, England@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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Peter Mabbutt (@HypnoPeter) reported from Hockley, England@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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William Poel (@wpoel) reported from Little Baddow, England@8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.
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Ryan Kent (@RKent1992) reported from Southend-on-Sea, England@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Lisa (@Lisa2672) reported from Southend-on-Sea, England@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Lily Smith (@LilyMaeSmith_) reported from Basildon, EnglandRemind me to never go with @ThreeUKSupport again 😤😤
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Harrison (@HarrisonKent1) reported from Mayland, England@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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tony mcdonnell (@toan1e) reported from Basildon, England@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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jonathan kitchen (@jonathankitchen) reported from Billericay, England@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it
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William Poel (@wpoel) reported from Little Baddow, EnglandVoice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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Lisa Gridley (@LisaG75) reported from Wickford, England@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Jay (@RichEIREjonesy) reported@skunkcityseeds @ThreeUK My 5g was dropping out to 3g a lot over the past few days ,never really seen it do that before
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Gary Young (@garyisatwit) reported@ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.
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SG (@Saurav) reported@ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!
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chris (@chris_chrishill) reported@ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.
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Lynette Cone (@Lynette_C) reported@ThreeUK No advance notice of systems being down ALL WEEKEND, (can't even see an X post about it) so I'm now unable to purchase a Go Roam pass before I leave the UK on holiday. Not a happy Three customer.
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Marc (@Marc_imms) reported@ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .
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jimmy (@jimmysunny85) reported@ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear
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Evonne O (@f1lover75) reported@ThreeUKSupport want to put in a complaint about yiu bot helping me to for the number 07397 525596 as I asked for help as a vulnerable customer. I did made the payment hor the payment scheme but the system says I didn't got it. I
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Mattea∞ (@ebuuuun) reported@ThreeUK helloooo, why haven’t I had service since 7pm???
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Nikki Scarf (@ScarfNikki) reported@ThreeUK keep getting texts about an unpaid bill, no one can help me as I cant remember the number