3 (Three) Outage Report in Hockley, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Phone (54%)
-
Internet (29%)
-
Total Blackout (11%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Hockley, Essex, England
The most recent 3 (Three) outage reports came from the following cities: South Benfleet, Southend-on-Sea, Basildon and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Wi-fi | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| South Benfleet |
Phone | |
| Chelmsford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
-
Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
-
Julie Cruse
(@flumpy999) reported
from
Southend-on-Sea, England
@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g
-
Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
-
Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
-
Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
-
Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
-
Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
-
Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
-
Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
Remind me to never go with @ThreeUKSupport again 😤😤
-
Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
-
Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
-
Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
-
Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
-
Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
-
Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
-
Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
When is @ThreeUKSupport actually going to help customers 🧐🧐
-
Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
-
Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
-
Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
frozen-ovine
(@FrozenOvine) reported
Cancelled a contract during cooling off period with @ThreeUK and got final bill of £5.48 and instead they took £19.15 a week early. CS rep online has no clue either. @ThreeUKSupport - you want to train your colleagues in India to read the case notes before BS the customer??
-
Jaime Povey
(@JaimePovey) reported
@ThreeUK can you please DM me as I've spoken to two advisors on the phone and an online advisor and can't get the help I need
-
Broon80
(@BomberBrown80) reported
@ThreeUKSupport hi your reception is terrible in post code fk27xp
-
lilolme
(@lilolme26717607) reported
@ThreeUKSupport I received my new router from you just now. All is set up but when you connect it says ‘internet disconnected connection failed’. Can you help please.
-
Joe may
(@MayPhotography7) reported
@ThreeUKSupport Can cancel my contract for free if you like?
-
frozen-ovine
(@FrozenOvine) reported
@ThreeUKSupport Your chat agents are no better than useless, dont bother reading notes, make it up as they go along and often don't understand basic English. A shame because the deal was good but data rate awful, CS non existent and billing made a pigs ear of it.
-
Crypto Orb
(@Crypto__Warrior) reported
Wow. @ThreeUK must have some of the worst coverage and connectivity I’ve ever experienced. Slower than a sloth. “How?” you ask yourself in an apparent first-world country. Useless. Even South Africa has better connectivity.
-
Emma Young
(@spacepenguins85) reported
@ThreeUK how do I get support to gain my phone number bought a preloaded 6gb sim but it is for my car not a phone downloaded the app to top it up but need number to register and to call the helpline you need the phone number
-
Broon80
(@BomberBrown80) reported
@ThreeUKSupport Speed is terrible
-
lucy siegle
(@lucysiegle) reported
Today I feel strong and have therefore decided to tackle 'consumer' issues. @ThreeUK is by far the worst and most complex mess to unravel. They have been billing us for years for services that we have repeatedly tried to cancel, but make it impossible to cancel.