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3 (Three)

3 (Three) Outage Report in Chelmsford, Essex, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Chelmsford, England

The most recent 3 (Three) outage reports came from the following cities: Witham, and Basildon.

CityProblem TypeReport Time
Witham Phone 27 days ago
Basildon Phone 2 months ago
Basildon Internet 8 months ago
Chelmsford Internet 9 months ago
Rochford Total Blackout 9 months ago
Chelmsford Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • AdamLewisBull
    AdamLewisBull (@AdamLewisBull) reported from Braintree, England

    Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

  • moonpunk
    moonpunk (@moonpunk) reported from Great Notley, England

    @ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Basildon, England

    When is @ThreeUKSupport actually going to help customers 🧐🧐

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Hockley, England

    @ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

  • Jody_FMS_Carter
    Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England

    @ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Basildon, England

    Remind me to never go with @ThreeUKSupport again 😤😤

  • LouLuiScope
    eBayScope (@LouLuiScope) reported from Braintree, England

    @ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now

  • flumpy999
    Julie Cruse (@flumpy999) reported from Basildon, England

    @mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK be good if you get a signal on three

  • mikemackay
    Mike Mackay (@mikemackay) reported from Witham, England

    @ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works

  • fchaps68
    Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Rochford, England

    @ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • maximilian_kirk
    Max Kirk (@maximilian_kirk) reported

    @ThreeUK Data and phone calls still not working. Can you let us know when you expect this to be back up?

  • hainsey76
    Hainesey (@hainsey76) reported

    . @O2 you can expect an uptick in customers leaving @ThreeUK today. I've been with them over 20 years and had enough. Appalling network connectivity in the last year and no compensation, just higher charges @ThreeUKSupport

  • Slasher81HW
    Slasher81 (@Slasher81HW) reported

    @ThreeUK Thank you so much for your NONE update!? Timeframe of fix or reason for the complete wipe out would be more informative. 🤬

  • Sin_Redblade
    Sin Redblade (@Sin_Redblade) reported

    @iD_Mobile_UK not even been with you that long & this is the 2nd time you have had a sustained outage due to @ThreeUK do neither of you have redundent systems to cover this? Of course we wont get compensation unless its 24 hours, & "We are sorry" wont cut it, as good faith compensation is due!

  • annelf1
    Ann Elphick (@annelf1) reported

    @ThreeUK This is a reoccurring issue, I had the same problem last week 😤 I wish I wasn’t tied in

  • Mo_Ashfaq
    Ash (@Mo_Ashfaq) reported

    @ThreeUK Whole day of work without calls incoming or outgoing has affected my work today. Will want compensation for this outage

  • Amber____Louise
    Amber Louise (@Amber____Louise) reported

    @ThreeUK I've had to cancel my entire day because of you. I can't leave the house without my phone due to needing emergency contact and had to cancel my gym and cinema booking. Bills go up yet your service constantly goes down. I've also missed an important call. I'm sick of it!!

  • masuma786
    Masuma (@masuma786) reported

    @ThreeUK Absolutely ridiculous had to deal with a medical emergency and couldn't deal with it with these issues. I had to purchase extra to cover this. Disappointed

  • philrandal
    Phil Randal  (@philrandal) reported

    If @ThreeUK can send me a text message saying I have voicemail why can't it send me one saying that their voice services are down?

  • PupRoxy19
    PupRoxy (@PupRoxy19) reported

    @roviya22 @ThreeUK Wait.. pls tell me youre joking.. you cant call 999 with this outage?