3 (Three)

3 (Three) Outage Report in Chelmsford, Essex, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chelmsford, Essex, England 03/04/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chelmsford, Essex, England

The most recent 3 (Three) outage reports came from the following cities: London and Basildon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • KevinWilko Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • HypnoPeter Peter Mabbutt (@HypnoPeter) reported from Hockley, England

    @ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England

    If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • mikemackay Mike Mackay (@mikemackay) reported from Witham, England

    @ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • Jody_FMS_Carter Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England

    @ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

  • psmorrison Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • HypnoPeter Peter Mabbutt (@HypnoPeter) reported from Rochford, England

    @ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

  • _iDavid David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • bnice2all Maria Hartmann (@bnice2all) reported

    @ThreeUK Hi, I keep getting a ‘Network update’ flashing up on my mobile. Is that genuine?

  • LauraStarkey Laura Starkey (@LauraStarkey) reported

    @ThreeUKSupport Help me Obi Wan Kenobi, you're my only hope.

  • loulouhall Lauryn Hall (@loulouhall) reported

    @ThreeUKSupport So it’s now 18.20 and it’s still not working, I can only call if wifi is off, but then can’t receive texts, I can’t call out if wifi is on and no one can call me! This isn’t acceptable!

  • ThatAhmad Ahmad (@ThatAhmad) reported

    @ThreeUKSupport there are 3G/Signal issues in Harrow/Pinner area but your website says there is nothing wrong... can this be looked into?

  • toucan2 Mandy Morrow (@toucan2) reported

    @ThreeUKSupport It really is hopeless to try to contact you online... Tomorrow I will go to one of your shops... this is the most appalling customer service

  • cxesxr22 Cxesxr (@cxesxr22) reported

    @YOSHEROSE You’ll never beat @ThreeUK price and customer service.

  • emma_darwin Emma Darwin (@emma_darwin) reported

    @helengrantsays @ThreeUK Oh, sympathy! If Three's systems are sloppy enough to have dropped your letter & cheque into a black hole, that really isn't your problem to sort out. It's up to them to trawl through the files.

  • capedjoosader the caped joo sader (@capedjoosader) reported

    @ThreeUK lost all mobile reception a couple of hours ago according to your website there is no problem and I can’t find a way to report it

  • LauraStarkey Laura Starkey (@LauraStarkey) reported

    Oh @ThreeUKSupport. I'm just a girl with two contracts, standing in front of her phones, asking your staff to port her number.* *Your staff do not want to port the number. I am losing my mind with frustration. Phone call, live chat... Still no solution.

  • shaunyb Shaun Barnaby (@shaunyb) reported

    the concept of intelligent customer service seems to elude many right now, my hour long conversation with @ThreeUK is not going very well