3 (Three) Outage Report in Chelmsford, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chelmsford, Essex, England
The most recent 3 (Three) outage reports came from the following cities: London, Wickford, Little Baddow, Billericay, Witham, Basildon, Essex and Braintree.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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William Poel (@wpoel) reported from Little Baddow, England
@8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.
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William Poel (@wpoel) reported from Little Baddow, England
Voice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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X2 (@KronosX81) reported from London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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X2 (@KronosX81) reported from London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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Deepak Sharma (@depak_sharma) reported from London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Keron Proverbs (@KeronProverbs) reported from London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Keron Proverbs (@KeronProverbs) reported from London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Mr Green (@fitchlea) reported from Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Lisa Gridley (@LisaG75) reported from Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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James Todd (@MrJGTodd) reported from London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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James Todd (@MrJGTodd) reported from London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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James Todd (@MrJGTodd) reported from London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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James Todd (@MrJGTodd) reported from London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Shane Andrews MBE (@gingio) reported from London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Shane Andrews MBE (@gingio) reported from London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Shane (@ShaneyFirkins96) reported from London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Will Rowlands (@willrowactor) reported
It’s now been 7days with zero home broadband signal in my area with @ThreeUK @ThreeUKSupport Same message on the website for the last 7 days, zero updates & they had the cheek to take this month’s payment today too! When i contacted customer service on Friday, the ‘guy’ was more interested in reading out his script of questions to troubleshoot rather than read that i was already aware the issue is local. Absolutely useless! Still no updates at all! When my contract ends i will Never Use the ThreeNetwork again!!!! #Three #ThreeNetwork
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Kes Grant 🌈 (@revkes) reported
@ThreeUK Can you tell me what is happening with voice calls please? Myself and my partner have had no service for 5 days. This is getting ridiculous.
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David McKean (@keanie14) reported
@ThreeUKSupport Hi John, The web chat team is a nightmare. As is, and I’m sorry to say, the ability to communicate with the support staff. My Scottish accent does not help to be honest but there was a complete mis understanding with your colleague due to language barrier. Complaint logged.Thanks
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LiamMc (@LMc31214115) reported
@iD_Mobile_UK @ThreeUK Phone network down again? SM1 postcode
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RachT234 (@RachT234) reported
My experience with @ThreeUK’s live chat was poor — confusing responses and pointless troubleshooting. Then on the RelayUK call, staff were untrained and impatient. It was exhausting and dehumanising - one of the agents had no idea what RelayUK was.
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RachT234 (@RachT234) reported
Being disabled shouldn’t mean being ignored. But @ThreeUK @ThreeUKSupport made cancelling (and later getting a refund) for my service an exhausting and dehumanising experience. They failed to meet even basic accessibility needs — and I had to adapt to them, not the other way around.
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Brett (@BrettOfTheSouth) reported
Will we be getting compo for the Data and service outage on Wednesday? I was stuck at the hospital unable to contact family. @ThreeUKSupport
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Chris (@king_gorack) reported
Hi @ThreeUKSupport . Now you have merged with Vodafone is there any chance of a working data signal at London Waterloo anytime soon? South Western Railway and Network Rail appear to have given up running to timetable so being able to check what is actually running would be great.
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RachT234 (@RachT234) reported
@rsmck @ThreeUK @ThreeUKSupport They can't even get a switch right (according to O2, Three didn't provide required porting information)- I was without service for around 10 hours!
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AR crypto (@ARcrypto12) reported
@Ofcom hello, as you might be aware, the @ThreeUK merge with @VodafoneUK has caused a lot of mayhem, as a loyal 3 customer for many yrs, I’m getting the run around, as I’m not getting to be able to cancel my remaining 12 months as not allowing me answers, plz could you advise