1. Home
  2. Companies
  3. 3 (Three)
  4. Chelmsford, England
3 (Three)

3 (Three) Outage Report in Chelmsford, Essex, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Chelmsford, England

The most recent 3 (Three) outage reports came from the following cities: Witham, and Basildon.

CityProblem TypeReport Time
Witham Phone 24 days ago
Basildon Phone 1 month ago
Basildon Internet 8 months ago
Chelmsford Internet 8 months ago
Rochford Total Blackout 9 months ago
Chelmsford Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • mikemackay
    Mike Mackay (@mikemackay) reported from Witham, England

    @ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Basildon, England

    When is @ThreeUKSupport actually going to help customers 🧐🧐

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Hockley, England

    @ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK be good if you get a signal on three

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • SeadogSpurs
    ⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England

    If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • psmorrison
    Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Rochford, England

    @ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time

  • _iDavid
    David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

  • LisaG75
    Lisa Gridley (@LisaG75) reported from Wickford, England

    @ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

  • Jody_FMS_Carter
    Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England

    @ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now

  • KevinWilko
    Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Yasmin14278
    Yasmin (@Yasmin14278) reported

    @ThreeUK Ohh Dear.. Soo Horrible.. Still Not Fixed.. Your Right You Cant Call Them.. Ill Have To Speak To The Receptionists Tmrw.. If This Network Thing Is Fixed🙄

  • Gu35ty
    Guesty® (@Gu35ty) reported

    @ThreeUK Oh and deduct my lack of service plus a compensation fee from my next bill. If it’s not on there I’ll cancel the months after direct debit. You can chase me for the remainder on my terms.

  • Steve0044526406
    Steve (@Steve0044526406) reported

    @neverlovedis200 @ThreeUK All the more reason to never rely on one form of communication

  • PaulJohnLe17855
    Paul John Leadbeater (@PaulJohnLe17855) reported

    @iD_Mobile_UK @ThreeUK I haven't got any problem with mine, all okay.

  • 34DMB62
    🇹🇷DMB🇬🇧 (@34DMB62) reported

    My family and I have 4 SIM cards with @ThreeUK , but we couldn’t contact each other all day. This isn’t the first time—it’s a complete disgrace. You’re quick to send bill reminders but fail to provide basic service. We’re seriously fed up. #ThreeUK #PoorService

  • Ashminxie1
    💗Ashminxie💗 (@Ashminxie1) reported

    @iD_Mobile_UK @ThreeUK No I can't my full phone keeps saying emergency calls only and I have no signal at all I have to keep switching my phone off when it loads I have signal for about 1 minute then it crashes again. Haven't been able to call or text anyone all day and have missed 2 important calls 😞

  • Yorks_Pudd
    Craig (@Yorks_Pudd) reported

    @ThreeUK You're not sticking to your side of the contract. I really can't afford to run my business on your network. I'll be investigating how I can end the contract early. This happens far too often.

  • i_dont_know_jh
    Junaid H. (@i_dont_know_jh) reported

    @iD_Mobile_UK @ThreeUK This is the 5/6th time over my 2 year contract, so glad to finally cancel with this bag of shite network. The worst ever

  • MaxineManning47
    Maxine Manning (@MaxineManning47) reported

    @ThreeUK @ThreeUK yet again my business is being severely impacted, voicemail I can't access with customer enquiries data services are not working either SORT IT OUT!! THIS IS HAPPENING WAY TO OFTEN

  • kirstjh
    Kirsten Hardie (@kirstjh) reported

    @ThreeUK This is unbelievable customer support - surely after 10 hours you are able to give indication of timeframes for resolution and fix? Absolutely disgraceful comms from a corporate company!