1. Home
  2. Companies
  3. 3 (Three)
  4. Chelmsford, England
3 (Three)

3 (Three) service status in Chelmsford, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Chelmsford, England

The most recent 3 (Three) outage reports came from the following cities: Witham, and Basildon.

CityProblem TypeReport Time
Witham Phone 29 days ago
Basildon Phone 2 months ago
Basildon Internet 8 months ago
Chelmsford Internet 9 months ago
Rochford Total Blackout 9 months ago
Chelmsford Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • psmorrison
    Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • LisaG75
    Lisa Gridley (@LisaG75) reported from Wickford, England

    @ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?

  • KevinWilko
    Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

  • mikemackay
    Mike Mackay (@mikemackay) reported from Witham, England

    @ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

  • Jody_FMS_Carter
    Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England

    @ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

  • SeadogSpurs
    ⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England

    If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

  • _iDavid
    David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Hockley, England

    @ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK be good if you get a signal on three

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Basildon, England

    When is @ThreeUKSupport actually going to help customers 🧐🧐

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Rochford, England

    @ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TeethTerry
    TerryTeethThomas (@TeethTerry) reported

    @ThreeUK is the network down unable to make phone calls

  • JogregsJo
    Jo Gregory (@JogregsJo) reported

    @ThreeUKSupport cant make phone calls this morning, rebooted twice need phone for work….. help

  • claracluk
    claire wheatley (@claracluk) reported from Barry, Wales

    @ThreeUK network coverage lately is awful. I may need to consider moving after 18 years

  • LauraRi16996767
    Laura Richards (@LauraRi16996767) reported

    @ThreeUK my iPhone has been blocked for a week now and customer service still can’t tell me why and how they are going to rectify the situation!!!

  • Richcb4
    Richcb (@Richcb4) reported

    @ThreeUK I guess your network is down all over the uk, don’t be lazy and tell your customers what’s going on

  • JoelSymonds999
    Joel Symonds (@JoelSymonds999) reported

    Morning @ThreeUKSupport, I’m trying to buy a data passport but the system doesn’t seem to be up. Can you sort it please? Had the same problem ten days ago. Not ideal when you’re travelling and not on UK time.

  • jengabby
    Jen Gabbitas (@jengabby) reported

    @ThreeUKSupport is your network down?

  • CraigGi25599062
    Craig (@CraigGi25599062) reported

    @LisaBanks658 @ThreeUK Me and wife having the same issue

  • nobrega_tino
    Tino Nobrega (@nobrega_tino) reported

    @ThreeUK having troubles with my network trying to use internet is there any error that could be possible be down or anything like that..

  • GrumpyHatLady
    grumpyhatlady🐀 (@GrumpyHatLady) reported

    @threeuk I now remember why I left your service. It’s awful. One single bar of 4G at Oxford circus London and even when full bars of 3G still nothing loads. 5g provision is a joke.