3 (Three)

3 (Three) Outage Report in Chelmsford, Essex, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chelmsford, Essex, England 12/05/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chelmsford, Essex, England

The most recent 3 (Three) outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • KevinWilko Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • Jody_FMS_Carter Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England

    @ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • psmorrison Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • HypnoPeter Peter Mabbutt (@HypnoPeter) reported from Hockley, England

    @ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England

    If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

  • _iDavid David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • HypnoPeter Peter Mabbutt (@HypnoPeter) reported from Rochford, England

    @ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Drone693 Drone69 (@Drone693) reported

    @ThreeUKSupport I might use that phone number. I contacted your useless customer service chat using a less secure browser and yet again I was lied to. Do any of your customer service actually know how to tell the truth?

  • cs986877 Craig Smith (@cs986877) reported

    @ThreeUKSupport I've been trying to reset my password for a couple of week but every time I do it all I get is my3auth.text.generic.error can you help? I can't access my account. I have tried it on WIFI, ethernet & also using my mobile data via app I clear cookies & data as well.

  • jamessteel1986 James Steel (@jamessteel1986) reported

    @ThreeUK however, something told me that this wasn’t actioned. So I contacted them again to confirm... surprise, they hadn’t done as we’d agreed/discussed... so the fact of it is that had you done your jobs correctly I wouldn’t have this stupid bill in the first place! 🙄🙄🙄

  • coltow1974 Col T (@coltow1974) reported

    @ThreeUKSupport I asked for cancellation envelope for 5g broadband but now have found somewhere it works. How do I cancel my cancellation?

  • mohsidz Mohammed Sidat (@mohsidz) reported

    @ThreeUKSupport Sorry. My complaint is about my reception. Nothing else. I can only make or receive normal calls intermittently.

  • Elliott_Philpot Elliott Philpot (@Elliott_Philpot) reported

    I’ve never been messed around so much by a company, pre ordered the iPhone 12 pro on 26th October and still to receive it. Never again @ThreeUK

  • jamessteel1986 James Steel (@jamessteel1986) reported

    @ThreeUK I’ve paid it... because the hassle of contesting £1.45 is just not worth it... but no... I’m mad, so here I am! I actually contacted Three a couple of months ago to cancel this contract via their online chat channel...

  • webmink Simon Phipps (@webmink) reported

    Sitting on infinite hold waiting for @threeUK to fix the complex error they have made, and the hold music, I kid you not, is "Sittin' On The Dock Of The Bay Wasting Time"

  • F_Drippo F (@F_Drippo) reported

    @ThreeUK is the worst network ever 🤬

  • CobainSchofield Cobain Schofield (@CobainSchofield) reported

    @ThreeUKSupport I don't believe so, international calls haven't been a problem before. I checked the app and couldn't see anything obvious.