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3 (Three)

3 (Three) outages and service status in Chelmsford, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Chelmsford, England

The most recent 3 (Three) outage reports came from the following cities: Witham.

CityProblem TypeReport Time
Witham Phone 1 month ago
Basildon Phone 2 months ago

Community Discussion

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3 (Three) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • ThisIsJennykins
    Jennifer Johnson (@ThisIsJennykins) reported from Basildon, England

    Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel

  • psmorrison
    Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • KevinWilko
    Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • liamhutchins0n
    Liam Hutchinson (@liamhutchins0n) reported from Brentwood, England

    @cadybonser @RebeccaZoe @ThreeUK Don’t tweet. All you do is embarrass yourself. Compensation for a few hours of no service. 🤣🤣🤣 Get over your privilege.

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • AdamLewisBull
    AdamLewisBull (@AdamLewisBull) reported from Braintree, England

    Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • Jody_FMS_Carter
    Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England

    @ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

  • _iDavid
    David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

  • HarveyMnh1972
    2e0mnh (@HarveyMnh1972) reported from Tiptree, England

    @ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

  • LouLuiScope
    eBayScope (@LouLuiScope) reported from Braintree, England

    @ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

  • fchaps68
    Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • HarveyMnh1972
    2e0mnh (@HarveyMnh1972) reported from Tiptree, England

    @ThreeUKSupport still no signal what is going on

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Rochford, England

    @ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

  • liamhutchins0n
    iLiam Pro Max (@liamhutchins0n) reported from Brentwood, England

    customer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

  • J25Julia
    Julia Watson (@J25Julia) reported from Great Dunmow, England

    @ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy2sn
    Andy  🇬🇧 🇺🇦 (@Andy2sn) reported

    Joined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good

  • yorkie1980
    clive york (@yorkie1980) reported

    @ThreeUKSupport can you please explain why your signal is rubbish in TN33 0XX it was so good but now it’s awful. I pay for a service. If you can’t deliver I will cancel my contract and go elsewhere

  • r_head99
    Richard (@r_head99) reported

    @ThreeUKSupport I have a4g router for my son that I need to cancel but don’t have the number 07 number for customer support. Can you help me talk to someone please?

  • onerealbeanie
    onerealbeanie (@onerealbeanie) reported

    @ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    Hi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @SkyNews May be @ThreeUK will be next to withdraw support for @WirelessFest 🤔

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this with CRS!

  • stoopidiztdog
    Stupid Dog (@stoopidiztdog) reported

    @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

  • jeanniecass
    Jean Cassidy (@jeanniecass) reported

    @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!