3 (Three) outages and service status in Chelmsford, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Chelmsford, England
The most recent 3 (Three) outage reports came from the following cities: Witham.
| City | Problem Type | Report Time |
|---|---|---|
 Witham
|
Phone | 1 month ago |
|
Basildon
|
Phone | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Lily Smith (@LilyMaeSmith_) reported from Basildon, EnglandRemind me to never go with @ThreeUKSupport again 😤😤
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Lily Smith (@LilyMaeSmith_) reported from Basildon, EnglandWhen is @ThreeUKSupport actually going to help customers 🧐🧐
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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⚓Ian⚓ (@SeadogSpurs) reported from Braintree, EnglandIf you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2
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Kevin Wilkins (@KevinWilko) reported from Ford End, England@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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moonpunk (@moonpunk) reported from Great Notley, England@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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William Poel (@wpoel) reported from Little Baddow, England@8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.
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Julia Watson (@J25Julia) reported from Great Dunmow, England@ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.
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iLiam Pro Max (@liamhutchins0n) reported from Brentwood, Englandcustomer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK
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Mr Green (@fitchlea) reported from Stansted Mountfitchet, England@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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eBayScope (@LouLuiScope) reported from Braintree, England@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Peter Mabbutt (@HypnoPeter) reported from Rochford, England@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUK No point pimping new phones if your network is not up to it.
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William Poel (@wpoel) reported from Little Baddow, EnglandVoice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK be good if you get a signal on three
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2e0mnh (@HarveyMnh1972) reported from Tiptree, England@ThreeUKSupport still no signal what is going on
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tony mcdonnell (@toan1e) reported from Basildon, England@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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Danielle (@elektramonster) reported@ThreeUK As your signal is getting consistently worse, we were pleased to find that we could use Vodafone when 3uk isn't working (most of the time where we are currently) however it says Vodafone is a forbidden network! Can you explain this please?
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedIt’s a shocking reflection on @ThreeUKSupport but your customer service is absolutely useless they don’t understand a work you say to them. A poor second after totally useless.
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Ketan (@Ketan08933200) reported@ThreeUKSupport anyone working today been trying to call your customer service department to upgrade keeps saying closed?!
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Richard (@r_head99) reported@ThreeUKSupport I have a4g router for my son that I need to cancel but don’t have the number 07 number for customer support. Can you help me talk to someone please?
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Graeme (@woodenscot) reported.@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Alice Burke (@AliceBurke98) reported@ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue
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Ruth Seager (@ruthseag) reported@ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…