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3 (Three)

3 (Three) outages and service status in Chelmsford, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • SeadogSpurs
    ⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England

    If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

  • AdamLewisBull
    AdamLewisBull (@AdamLewisBull) reported from Braintree, England

    Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

  • ThisIsJennykins
    Jennifer Johnson (@ThisIsJennykins) reported from Basildon, England

    Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel

  • LouLuiScope
    eBayScope (@LouLuiScope) reported from Braintree, England

    @ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

  • LisaG75
    Lisa Gridley (@LisaG75) reported from Wickford, England

    @ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

  • danvitale
    Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • flumpy999
    Julie Cruse (@flumpy999) reported from Basildon, England

    @mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Hockley, England

    @ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now

  • psmorrison
    Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • liamhutchins0n
    Liam Hutchinson (@liamhutchins0n) reported from Brentwood, England

    @cadybonser @RebeccaZoe @ThreeUK Don’t tweet. All you do is embarrass yourself. Compensation for a few hours of no service. 🤣🤣🤣 Get over your privilege.

  • MaxdMerc
    💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Hockley, England

    @ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.

  • moonpunk
    moonpunk (@moonpunk) reported from Great Notley, England

    @ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Basildon, England

    Remind me to never go with @ThreeUKSupport again 😤😤

  • KevinWilko
    Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • c_r_5
    C_R_5 (@c_r_5) reported

    @ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity

  • GeordieViking
    Geordie Viking (@GeordieViking) reported

    @ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.

  • MissFeyi
    fèyí 𖤓 ° ⋆.ೃ࿔*:・𓂃⋆。˚ ◌𓈒𖡼 (@MissFeyi) reported

    I’ve had no signal all day @ThreeUK @ThreeUKSupport

  • THESALANDARIAN
    The Salandarian 🇮🇱🇮🇱🇮🇱🇮🇱 (@THESALANDARIAN) reported

    @ThreeUK Fix your damn app

  • isthathumza
    humza (@isthathumza) reported

    I have finally broken free from the shackles of @ThreeUK

  • DJKennyJaymes
    Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported

    @ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.

  • HavocAgain
    Alex Havoc (@HavocAgain) reported

    It's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs

  • KissMaBahooky
    KissMaBahooky (@KissMaBahooky) reported

    @ThreeUK Does anyone else have problems logging onto the Toolstation website?

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK & again, I got no service in my area. You’ll never know peace

  • Brenda32074319
    cleopatra Iv (@Brenda32074319) reported

    @ThreeUK morning is there a problem with the network in the M35 area of Manchester I’ve done all I can this end to try and reset it