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3 (Three)

3 (Three) Outage Report in Chelmsford, Essex, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Chelmsford, England

The most recent 3 (Three) outage reports came from the following cities: Witham, and Basildon.

CityProblem TypeReport Time
Witham Phone 27 days ago
Basildon Phone 2 months ago
Basildon Internet 8 months ago
Chelmsford Internet 9 months ago
Rochford Total Blackout 9 months ago
Chelmsford Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • LilyMaeSmith_
    Lily Smith (@LilyMaeSmith_) reported from Basildon, England

    Remind me to never go with @ThreeUKSupport again 😤😤

  • MaxdMerc
    💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Hockley, England

    @ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.

  • HarveyMnh1972
    2e0mnh (@HarveyMnh1972) reported from Tiptree, England

    @ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

  • moonpunk
    moonpunk (@moonpunk) reported from Great Notley, England

    @ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

  • flumpy999
    Julie Cruse (@flumpy999) reported from Basildon, England

    @mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

  • J25Julia
    Julia Watson (@J25Julia) reported from Great Dunmow, England

    @ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

  • fchaps68
    Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England

    @SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

  • toan1e
    tony mcdonnell (@toan1e) reported from Basildon, England

    @ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out

  • HarveyMnh1972
    2e0mnh (@HarveyMnh1972) reported from Tiptree, England

    @ThreeUKSupport still no signal what is going on

  • LouLuiScope
    eBayScope (@LouLuiScope) reported from Braintree, England

    @ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

  • liamhutchins0n
    iLiam Pro Max (@liamhutchins0n) reported from Brentwood, England

    customer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK

  • ThisIsJennykins
    Jennifer Johnson (@ThisIsJennykins) reported from Basildon, England

    Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel

  • toan1e
    tony mcdonnell (@toan1e) reported from Basildon, England

    @ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

  • liamhutchins0n
    Liam Hutchinson (@liamhutchins0n) reported from Brentwood, England

    @cadybonser @RebeccaZoe @ThreeUK Don’t tweet. All you do is embarrass yourself. Compensation for a few hours of no service. 🤣🤣🤣 Get over your privilege.

  • AdamLewisBull
    AdamLewisBull (@AdamLewisBull) reported from Braintree, England

    Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

  • dan_upson
    Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

  • jonathankitchen
    jonathan kitchen (@jonathankitchen) reported from Billericay, England

    @ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom14__
    Tom (@Tom14__) reported

    Why is me 4G the worst thing in the world all of a sudden mings @ThreeUK

  • juju_zeez
    zeezun (formerly supazeez) (@juju_zeez) reported

    no way i am paying full price for any £1000+ phone. will spread the cost for 24 months on my network provider @ThreeUK

  • SteveMeek82
    Steve Meek (@SteveMeek82) reported

    @ThreeUKSupport Ignore me. It just dawned on me there's a massive tree across the road (full of foliage) blocking direct line of sight to the router (Huawei AI Cube). Signal strength obviously not changing, but reflectivity of leaves is affecting things. Moved router to clear tree (just), work

  • DominikaBocian2
    Dominika Bocianowska (@DominikaBocian2) reported

    service staff that this issue will be resolved, to no avail. There is nothing left that I can do, this has caused me more stress than it’s worth. And unless it’s resolved in the next 2 weeks I will be seeking legal advice. @ThreeUK

  • srbonfiretoffee
    toffeepops (@srbonfiretoffee) reported

    @ThreeUK extraordinarily poor customer service hours on phone requesting pac codeS STILL DONT HAVE THEM A WEEK LATER i am stunned anyone is with these folk

  • EnglishGulabo
    English Gulabo (@EnglishGulabo) reported

    @ThreeUKSupport Did leave it a while. Cleared the cache and tried on two different browsers. Same problem. Also can't login on app. I tried calling 3 but they won't deal with me cos I don't remember my password which needs to be changed in the app, which I can't get into. So now I'm stuck.

  • Hannah45092498
    Hannah (@Hannah45092498) reported

    @ThreeUKSupport why do you not have enough signal wherever I go? I'm in central London and can't get a map up, can't get a signal in a hotel room next to the window on the 11th floor, and am writing this connected to a pay as you go o2 broadband SIM.

  • 14MilesToFrance
    Bex (@14MilesToFrance) reported

    @ThreeUKSupport Are you having issues with PAYG top-ups at the moment? Trying to top-up ahead of a trip away tomorrow and both app and desktop are struggling!

  • azov67
    Aidar2014 (@azov67) reported

    @ThreeUKSupport Cant get on to register a my 3 new account,is website down?

  • lynnrees1970
    lynn rees (@lynnrees1970) reported

    @ThreeUK absolute joke of a company con people could help but choose not to ! CEO contacted, sun newspaper will be contacted BBC TV will be contacted