3 (Three) outages and service status in Chelmsford, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Chelmsford, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chelmsford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chelmsford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at 3 (Three)
3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Chelmsford, England
Latest outage, problems and issue reports in Chelmsford and nearby locations:
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Lily Smith (@LilyMaeSmith_) reported from Basildon, EnglandRemind me to never go with @ThreeUKSupport again 😤😤
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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William Poel (@wpoel) reported from Little Baddow, England@8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.
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William Poel (@wpoel) reported from Little Baddow, EnglandVoice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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Jennifer Johnson (@ThisIsJennykins) reported from Basildon, EnglandFuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel
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Fiona Chapman**••..** (@fchaps68) reported from Brentwood, England@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUK No point pimping new phones if your network is not up to it.
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Julia Watson (@J25Julia) reported from Great Dunmow, England@ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.
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2e0mnh (@HarveyMnh1972) reported from Tiptree, England@ThreeUKSupport still no signal what is going on
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Lily Smith (@LilyMaeSmith_) reported from Basildon, EnglandWhen is @ThreeUKSupport actually going to help customers 🧐🧐
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK be good if you get a signal on three
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Peter Mabbutt (@HypnoPeter) reported from Rochford, England@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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moonpunk (@moonpunk) reported from Great Notley, England@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Peter Mabbutt (@HypnoPeter) reported from Hockley, England@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Hockley, England@ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.
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⚓Ian⚓ (@SeadogSpurs) reported from Braintree, EnglandIf you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Lisa Gridley (@LisaG75) reported from Wickford, England@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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David (@_iDavid) reported from Thundersley, England@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Chinese Don Juan (@Buckstewerbuck1) reportedBought sim 3 days ago...mobile data still does work. Network signal in error showing error since day 1. Not great start...gonna close account if not sorted by tonight. Post code sw17 7lt @ThreeUK
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Stephen Lycitt (@stephenlycitt) reported@ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!
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Paul Onky (@CGarboid) reported@ThreeUKSupport having big issues with people calling me. I can’t have issues as I have a crt-d (defibrillator) fitted and need my phone to be able to receive calls. Not receiving calls and 5g signal but I don’t get the calls.
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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ChungHa is this years pop princess 💅 (@TheBetterStuart) reported@ThreeUK having zero signal in Manchester City centre all weekend I a joke
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H (@Teachertweet87) reported@ThreeUKSupport hi I’m having repeated issues with my data roaming. Talked to live support but no solutions - how do I get help? Abroad for 4 more weeks and need a solution
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cleopatra Iv (@Brenda32074319) reported@ThreeUK morning is there a problem with the network in the M35 area of Manchester I’ve done all I can this end to try and reset it
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Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported@ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.
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Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reportedNever dealt with such crap customer service as @ThreeUK
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huey freeman (@80iishh) reported@ThreeUK & again, I got no service in my area. You’ll never know peace