3 (Three) Outage Report in Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Essex, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Essex, England
Latest outage, problems and issue reports in Essex and nearby locations:
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUKSupport still no signal what is going on
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William Poel
(@wpoel) reported
from
Little Baddow, England
@8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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William Poel
(@wpoel) reported
from
Little Baddow, England
Voice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Taylor-Bennett
(@alan_tb) reported
@ThreeUKSupport I got this sorted eventually. No apology, just a refund of charges made in error. This shouldn’t have happened, it caused grief and took too long to put right. Poor service, @ThreeUK !
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Gavin
(@phatgav) reported
from
West Bridgford, England
@ThreeUKSupport are you having issues with roaming being blocked incorrectly? I was in Italy at the weekend and very quickly got a message saying my 12GB roaming limit was gone. Another message then said I was at my spending cap. Then I couldn’t use any data. 1/2
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Chris
(@cgsly) reported
@ThreeUKSupport Painfully obvious that everyone we have been dealing with online/over the phone is just reading from a script. We've also been told we're completely liable for the full cost of the router if any damage occurs...
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Robert Sutherland
(@Velocitoes) reported
@ThreeUKSupport I’ve spoken with customer service who stated I have been billed for 11 months after cancelling because I didn’t use a pad code I didn’t ask for. This is a scam and I want a refund. Moving forward I will be taking legal action. Your company is fraudulent.
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Alan Taylor-Bennett
(@alan_tb) reported
@ThreeUKSupport - I am in USA. You informed me by text on 20 Apr that I’d reached 80% of my roaming data limit. I currently have a charge of £46.25 and have no idea what for. The app says I have 10.55GB of my 12GB left. Your online chat function is not working. Help!!
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Natalia Gatalia
(@GataliaNatalia) reported
@ThreeUKSupport 5 calls, one which was 70min, 3 online chats and 1 email. No one has been able to solve my issue. I cannot log in to my account (due to the two step verification, which is by SMS) and I cannot request my PAC code by SMS because Three disconnected me from the network months ago.
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Peter Baldwin
(@PBOps123) reported
@ThreeUKSupport your call centre in India: we need to set a pin on your account to help you, first go to the 3 store to set it up. 3 store after 1 hour: sorry we dont know how to set up pins. Advise you call customer services. Read and repeat again!
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The Great
(@alprendo) reported
@ThreeUK 12 years being a customer being treated like this while trying to upgrade
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Natalia Gatalia
(@GataliaNatalia) reported
@ThreeUKSupport I've called 5 times, 1 call was 70 min. How is it possible that there's no other way to get my PAC code other than by SMS? which I can't get because you disconnected me!. Been paying for over a year just to keep my number. Haven't had service since 03/2022.
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Catherine King
(@catherineK_SLI) reported
@ThreeUKSupport I did that yesterday but the problem persists. I'm going to keep monitoring this for the month and see how it goes. Thanks for making contact