3 (Three)

3 (Three) Outage Report in Essex, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Essex, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Essex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Essex, England 12/13/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Essex, England

Latest outage, problems and issue reports in Essex and nearby locations:

  • HarrisonKent1 Harrison (@HarrisonKent1) reported from Mayland, England

    @ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?

  • LouLuiScope eBayScope (@LouLuiScope) reported from Braintree, England

    @ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

  • HarveyMnh1972 2e0mnh (@HarveyMnh1972) reported from Tiptree, England

    @ThreeUKSupport still no signal what is going on

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

  • moonpunk moonpunk (@moonpunk) reported from Great Notley, England

    @ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England

    If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time

  • AdamLewisBull AdamLewisBull (@AdamLewisBull) reported from Braintree, England

    Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

  • KevinWilko Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

  • wpoel William Poel (@wpoel) reported from Little Baddow, England

    Voice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?

  • HarveyMnh1972 2e0mnh (@HarveyMnh1972) reported from Tiptree, England

    @ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK be good if you get a signal on three

  • HarrisonKent1 Harrison (@HarrisonKent1) reported from Mayland, England

    @ThreeUKSupport Hi, I’ve got no signal at CM36EJ today

  • HarrisonKent1 Harrison (@HarrisonKent1) reported from Mayland, England

    @ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?

  • mikemackay Mike Mackay (@mikemackay) reported from Witham, England

    @ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

  • wpoel William Poel (@wpoel) reported from Little Baddow, England

    @8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • laurawalsh95 Laura Walsh (@laurawalsh95) reported

    @ThreeUKSupport I keep getting calls on my landline from you, neither myself or partner have a 3 contract. Googled the number and it appears to be a genuine call. Can’t contact you via online chat as don’t have an account can someone help?

  • chrisdvsmith999 nowhereman (@chrisdvsmith999) reported

    @ThreeUKSupport Not yet - need to test everything first. Has the work been completed? The problems continued until at least 2300 yesterday. And why was no notice given? We couldn’t do any work with the disruption, as the signal was too unstable.

  • choistyrunner lee tolhurst (@choistyrunner) reported

    @ThreeUKSupport It gets worse, trying to increase the cost of my contract to solve the problem! Before I’ve even used the first one!!!

  • Dr_Bubblemoose Dr B Moose (@Dr_Bubblemoose) reported

    @ThreeUKSupport Could you please advise me of a name and address I can make a complaint to, in regards to the poor service I have received from your telephone customer service team.

  • briwhitts Bri (@briwhitts) reported

    @ThreeUK @dpdparcelwizard Not giving up till someone contacts me back. @ThreeUK your customer services are rubish. Not sure any of you know how to do your jobs no one understands what theyre doing

  • pippawhybourne Pippa Whybourne (@pippawhybourne) reported

    @ThreeUKSupport any network outages in rg8?

  • zakshits zak¬ (@zakshits) reported

    @ThreeUKSupport I NEED TO CANCEL MY ORDER I JUST PLACED AS I DIDN'T SEE UNTIL THE EMAIL THAT IT'S DOUBLE THE PRICE I WANTED AFTER THE FIRST 6 MONTHS. PLEASE CANCEL IT OR I'LL BE IN DEBT!!!

  • ladysmanca Simona (@ladysmanca) reported

    @ThreeUK abroad and need to speak to an advisor over the phone. Have been given a number and options 4,3,4,1 on a chat but they are not correct! You really need to sort customer service! How can I speak to someone?

  • LXHUGHESX Lois Hughes (@LXHUGHESX) reported

    @ThreeUKSupport If you had staff members that were properly trained and did what they promised their customers they’d do - there would be no issue. I’m very annoyed and when trying to go through to complaints I was on hold for over 30 mins. Not acceptable.

  • MrGPrimary Colin "Caveat Emptor" Grimes (@MrGPrimary) reported

    Tomorrow is new phone contract negotiation day. I hope @ThreeUK can match what I’ve been offered by @EE to keep me as a customer.