3 (Three) Outage Report in Ford End, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ford End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ford End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ford End, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Witham.
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Community Discussion
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3 (Three) Issues Reports Near Ford End, England
Latest outage, problems and issue reports in Ford End and nearby locations:
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Kevin Wilkins (@KevinWilko) reported from Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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AdamLewisBull (@AdamLewisBull) reported from Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Dan Vitale (@danvitale) reported from Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Dan Vitale (@danvitale) reported from Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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eBayScope (@LouLuiScope) reported from Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Mark Steward (@Dronny66) reported from Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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moonpunk (@moonpunk) reported from Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Mike Mackay (@mikemackay) reported from Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUK be good if you get a signal on three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Vincent (@StephVincent1) reported
@O2 @O2 if you can match the deal @ThreeUKSupport are doing on the iPhone 12 then I will cancel my order and stay with you. Absolute joke calling this service!
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Andrew Cowan (@andrew_c0wan) reported
@ThreeUK You have just moved my son's contract (in my name) from £9.24 a month to £26 without any authorisation. We never asked to changed contract. Can someone help with this? Thx
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Lady of the Manor with rice at home (@Aunty_Next_Door) reported
The customer service received from @ThreeUK is appalling how can you make people pay more for a contract when they don’t even have the original phone useless
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cass ❤️ (@gIovesupjade) reported
@ThreeUKSupport will absolutely be leaving your network at the earliest convenience with the amount of hassle caused by trying to order a new phone
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Hugh Flynn Composer (@HughflynnCompos) reported
@ThreeUK I am currently getting broadband data speeds of 0.2 mB/sec or less in SE7 area. All steaming is impossible. Please let me know if there is a problem with your 4G masts serving this area. Thanks
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David Peek (@P2EKY) reported
@ThreeUKSupport Are you going to help me or keep on charging me for a contract you confirm is now terminated. I look forward to a useful response
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Shaun Norris (@shaunnorris) reported
@threeUK your email verification system for new accounts seems to be broken...
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Steph Vincent (@StephVincent1) reported
@ThreeUKSupport seriously guys get your act together. I need to speak to someone in complaints urgently as apparently they are the only people who can help me?
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noah (@noah27714122) reported
@ThreeUKSupport I am experiencing a lot of network issues everywhere I go and I have been complaining for 4 months since engineers were working in my location area around August 2020 and I have been told deceptive on lies that the network will be restored and improved
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TmacMusic (@TmacMusic432Hz) reported
@ThreeUKSupport Help... my internet is really playing up.!! Facebook Messenger will not work! 90% of the time