3 (Three) Outage Report in Ford End, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ford End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ford End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ford End, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Chelmsford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ford End, England
Latest outage, problems and issue reports in Ford End and nearby locations:
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Mr Green (@fitchlea) reported from Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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AdamLewisBull (@AdamLewisBull) reported from Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Mike Mackay (@mikemackay) reported from Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Kevin Wilkins (@KevinWilko) reported from Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Mark Steward (@Dronny66) reported from Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale (@danvitale) reported from Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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eBayScope (@LouLuiScope) reported from Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUK be good if you get a signal on three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Equity not equality 💙 (@inblo00m) reported
@ThreeUKSupport Can you help locate where my replacement sim is?
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Alex Gower (@AlexGower90) reported
@ThreeUKSupport @ThreeUKSupport Still no attempts by you to contact me regarding my bill. Your customer service is appalling
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Vicki (@vickis1391) reported
@ThreeUKSupport A reply would be a good start. Or your complaints procedure. I’ve been overcharged for 8 months so hoping to reach a reasonable resolution. Happy to discuss it all here publicly if easier.
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A•D•A•M (@adamndo88) reported
@ThreeUKSupport I did but wasn’t really helpful and the fact you’re telling me my signal is “going to be poor at peak times” doesn’t fill me with confidence in you as a network anymore
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Freedom of Speech (@Freedom84743108) reported
@ThreeUK @ThreeUKSupport 07480721774 This number is being used to harass people or commit fraud & according to a search is a Hutchinson Telecom number if this is on your network please investigate
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Michael Stone (@stonermichael) reported
@ThreeUKSupport for the last 24 hours, my three 4g router is only getting 25% 4g signal in ex5 area. Please can you let me know if there's an issue? Thanks
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Ben 'Lowey' Lowe (@lowo11) reported
@ThreeUKSupport hi can I get some help please, everytime I ring says there is an error and can’t work the app out thankyou !
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Duncan Waugh (@waughzone) reported
@AlexGower90 @ThreeUK Awful customer service. Waste hours of your life trying to speak to a human - you’d have thought having a real person to speak to on the end of the phone might be a given for a phone company.
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James Telford (@jtelford) reported
@ThreeUKSupport And yknow I'm trying to use the mobile data for when there isn't WiFi and I need it, so that isn't really a solution.
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Soraya Iggy (@GeekChickUK) reported
@ThreeUKSupport @ThreeUK your password reset is not working #sortitout