3 (Three) Outage Report in Ford End, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ford End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ford End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (33%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Ford End, England
Latest outage, problems and issue reports in Ford End and nearby locations:
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Mr Green
(@fitchlea) reported
from
Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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William Poel
(@wpoel) reported
from
Little Baddow, England
Voice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dorkus Malorkus
(@hairdyeging3r) reported
@ThreeUKSupport hi guys, I've been having issues with incredibly slow/ unusable data even though I've got 4G signal? Is there any cause/ fix for this? I've tried restarting my phone/ turning data off and on again ? Thanks:)
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RoseWiltshire
(@RoseWiltshire) reported
@ZolaRabbitsoup @ThreeUKSupport Hope you have better luck than me. I just got a customer agent who was obviously working from and was unable to deviate from a script. So frustrating.
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BR3NN
(@BR3NN88) reported
@adham_cfc @ThreeUK Been on unlimited data for 4 years now, i will never change
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Luna Fox Winters
(@foxtrotluna) reported
@miascull @EE I had to email ThreeUK a scanned in copy of mine and they just did it too. Thing is, my bank name has updated, even though the account number/soco hasn't, so the direct debit will fail when renewed.
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Rob Taylor
(@RobTayl88392299) reported
@ThreeUKSupport I have reported issues in CV32 6NQ a neighbouring street many times however I have recently moved to CV32 6NT and the signal is even worse! I have a signal booster at home, but as soon as I am outside this doesn’t work. There is a complete blackspot in half mile radius of my home
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RoseWiltshire
(@RoseWiltshire) reported
@ZolaRabbitsoup @ThreeUKSupport I try not to take it out on the individual operatives especially given current times but Three as a company really need to sort out their customer service. Not great. Anyway fingers crossed you’ll get some resolution.
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Shants
(@Xoshantsox) reported
@ThreeUK I have been trying to get a new sim for over 1 week... Your service is shocking!
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Holly⁷ ᴮᴱ | GET WELL SOON YOONGI
(@mint_yoongi_93) reported
@ThreeUK why is ur data is slow all the time I can’t even watch youtube
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Stuart Davies 🇪🇺
(@StuartDavies) reported
@ThreeUKSupport Third of day of almost non-existent connectivity in B97 due to ongoing issues. Any end in sight?
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RICHARD J WILLIAMS
(@rjwilliams44) reported
@ThreeUK are there current system issues activating SIM cards?