3 (Three) Outage Report in Ford End, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ford End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ford End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Ford End, England
Latest outage, problems and issue reports in Ford End and nearby locations:
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Holly Payne
(@hollyylouisee1) reported
@ThreeUKSupport The customer service rep at 3 reassured me all this has been logged so I wouldn’t have to keep re telling this to another advisor. I’m getting so fed up with this issue now & I am so close to leaving 3.
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Elizabeth (Liz) Milne
(@ElizabethMilne1) reported
@ThreeUK Google the menu before I go, get told my pre-made choices aren't available tonight, panic quietly, then make a 'safe' choice (something I know I can eat without issue, no chance of ending up with snails or anything raw or, worse, still wriggling!)
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Holly Payne
(@hollyylouisee1) reported
@ThreeUKSupport I changed my contract to £8 a month with 3. This was in November 2022However, I’ve been billed £23 every month since then. I raised the issue 3/4 weeks ago to which they said I would have a £45 refund in 3-5 working days. It’s been about 3 weeks now
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siren
(@prettydeadhoe) reported
@ThreeUKSupport This is so unhelpful. Wifi works. I have 3/4 bars. I dont know my left over allowance because as i said i cant call 333 because the phone is not working for calls nor can i log into the website because of the old email
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Karlos
(@Borocrazyfan73) reported
@nigel670 @ThreeUK @EE Been with Three & 02 mate never again pair are shocking, went back to EE and faultless pay a bit more but you apy for what you get.
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David Joshua
(@DavidJo20481686) reported
@ThreeUK Your network is too slow in my area
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Clare Hayman
(@FurBabyMummy) reported
from
Broadstairs and St. Peters, England
@ThreeUK signal been rubbish for days. Will not be renewing at this rate next 2 phones contracts.
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Paul B
(@BrokenBennett) reported
@ThreeUKSupport service in BB10 is very poor today following last night's storm.
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Ogglebox
(@OggleboxMatilda) reported
@ThreeUK disgusted is not the word. I am STILL being chased by your debt collection agency for a debt which was never owed in the first place. Your teams have assured me that CRS had been contacted but this is not the case. What can I do now before getting lawyers involved?
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Freddy
(@FredStreams) reported
@TwitterBlue @ThreeUK Experience blazing-fast 5G internet sometimes throughout the day. Their large coverage network of 4G even occasionally has moments of connectivity. Stay disconnected. Stay safe. 👍