3 (Three) Outage Report in Ford End, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ford End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ford End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ford End, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Halstead, Chelmsford and Witham.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Wi-fi | |
| Halstead |
Wi-fi | |
| Chelmsford |
Internet | |
| Halstead |
Internet | |
| Halstead |
Internet | |
| Halstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ford End, England
Latest outage, problems and issue reports in Ford End and nearby locations:
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Mr Green
(@fitchlea) reported
from
Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mqtthxw
(@Mqtthxw2) reported
@ThreeUKSupport PLEASE FIX THE SIGNAL IVE GOT 3 BARS OF 4G BUT I CANT SEND A 16 SECOND VOICE NOTE ON SNAPCHAT, CANT LOAD TIKTOK, CANT DO ANYTHING
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Rus Clark⚕ 💙 #NHS
(@RussellClarkNHS) reported
@ThreeUKSupport Hi Hayley, I have just spoken to your customer service and they have advised they cannot find the accounts, however you have told my bank that you advised me of the DD and so they are going to pay you. Standard response from you and I am out of pocket.
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Stuey
(@Hes_Stupendous) reported
@ThreeUKSupport Hi there, Nothing comes up to say it recognises a sim; just shows the bars as zero signal. When I go into mobile connection it has 3 mobile as an option but does nothing when selected.
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Kayula Katongo
(@kayula) reported
@ThreeUK Picked up a 5G router from your store last Oct. Cancelled & returned after a week (to store) as speed was too slow (mis-sold). Please explain how the said router has now vanished from your inventory and I'm getting harassed by your collections team for £400????
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Kayula Katongo
(@kayula) reported
@ThreeUKSupport Picked up a 5G router from your store last Oct. Cancelled & returned after a week (to store) as speed was too slow (mis-sold). Please explain how the said router has now vanished from your inventory and I'm getting harassed by your collections team for £400?
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Buralat🇨🇾🇹🇷
(@Buralat01) reported
@ThreeUKSupport How can I handle my balance upload to my account until the problem is resolved?
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Gary Chapman
(@Gazby77) reported
@ThreeUKSupport Yes, provide humans at customer services to speak to!!
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Simon Hartnell
(@simon_hartnell) reported
@ThreeUKSupport When I text 'PAC' or 'INFO' to 85075, I get a text saying "There seems to be an issue with you account so we can't process you request" what does this mean? Thanks
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...
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Sarah 🎃
(@xLove_Sarahx) reported
@ThreeUKSupport I don’t want to call anyone, when the website actually worked I clicked the link to cancel and got the email back of the pic I sent originally