3 (Three) Outage Report in Ford End, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ford End, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ford End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ford End, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Chelmsford, Little Baddow, Witham, Essex, Braintree and Halstead.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ford End, England
Latest outage, problems and issue reports in Ford End and nearby locations:
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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AdamLewisBull (@AdamLewisBull) reported from Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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moonpunk (@moonpunk) reported from Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Dan Vitale (@danvitale) reported from Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Dan Vitale (@danvitale) reported from Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Kevin Wilkins (@KevinWilko) reported from Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Mark Steward (@Dronny66) reported from Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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eBayScope (@LouLuiScope) reported from Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Mike Mackay (@mikemackay) reported from Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUK be good if you get a signal on three
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Vivada@live.co.uk (@Vivadalivecouk1) reported
@ThreeUKSupport I have been trying to resolve a payment issue with 3 mobile for the past 1 month now, I have been calling custommer service, spending hours on the phone with no resolution and also chatting to customer service with no resolution. My account was incorrectly debited by three twice
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Stereocilia (@Stereocilia_) reported
Hey @ThreeUK you've been fixing a problem in my area for over a week now, no internet, barely any phone signal. What the hell are you doing?
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Vivada@live.co.uk (@Vivadalivecouk1) reported
@ThreeUKSupport Jen, I've mentioned a number of times that your staff in chat are not helpful. I stopped receiving a response on chat the other day. Today not long ago when I called customer services, the calm was ended abruptly
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Reena Shah (@ReenieShah) reported
@ThreeUKSupport It isn’t very clear from that link. So after speaking to live chat and someone on the phone I am expected to make a complaint to the online form?
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a s h l e i g h 🌻 (@_ashleighhf) reported
@ThreeUKSupport I’ve just changed over to 3, I have kept my number from my previous network but I keep getting a notification telling me I need to reinsert my sim to continue using my number? Help please!
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Ash (@AshDigsFilms) reported
@ThreeUKSupport hi, you've done some network upgrades in Southend which have rendered my phone unusable with calls constantly dropping or breaking up. Have these works been completed? If no, when will they be? and if yes, my line is now a hundred times worse than before!
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Lavie Rabinovitz (@LavieRabinovitz) reported
Thank you @ThreeUK - having spent an hour trying to speak to the technical team I have heard 3 people have their dinner and then another hang up on me multiple times. I hope they enjoyed their meals, but I definitely did not have a solution to my WiFi issue....
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Ernesto Sarezale (@sarezale) reported
Getting extremely slow (or no) broadband from @ThreeUK mifi (below 0.5mbps or nothing). Seriously let down. Anything that can be done before I change internet provider?
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Ernesto Sarezale (@sarezale) reported
@ThreeUKSupport Today it had been very bad. Postcode: N19 3NP
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hootie1233 (@hootie1233) reported
@ThreeUKSupport Done, literally the worst thing I have ever tried to use. 0.53 mbps. How the hell are these on sale as an internet option. You should be made to guarantee speeds. Roll on BT fibre tomorrow