3 (Three)

3 (Three) Outage in Ford End, Essex, England

Problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Ford End, England

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Ford End and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Ford End, Essex, England 08/10/2022 12:25

August 10: Problems at 3 (Three)

3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 54.98% Internet
  • Phone 18.85% Phone
  • Total Blackout 13.15% Total Blackout
  • Wi-fi 7.49% Wi-fi
  • E-mail 4.67% E-mail
  • TV .86% TV

3 (Three) Outage Map Near Ford End, Essex, England

The most recent outage reports and issues originated from Chelmsford and Great Dunmow.

Loading map, please wait...
United KingdomChelmsford Total Blackout
United KingdomChelmsford Phone
United KingdomGreat Dunmow Total Blackout
United KingdomGreat Dunmow Phone
United KingdomChelmsford Internet
United KingdomBishops Stortford Internet

3 (Three) in Ford End, England Comments

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3 (Three) Issues Reports Near Ford End, England

Latest outage, problems and issue reports in Ford End and nearby locations:
  • psmorrison Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

  • KevinWilko Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • SeadogSpurs ⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England

    If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • Scoutsscarter Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England

    So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

  • mikemackay Mike Mackay (@mikemackay) reported from Witham, England

    @ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK be good if you get a signal on three

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

  • Dronny66 Mark Steward (@Dronny66) reported from Bishop's Stortford, England

    I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

  • LouLuiScope eBayScope (@LouLuiScope) reported from Braintree, England

    @ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

  • AdamLewisBull AdamLewisBull (@AdamLewisBull) reported from Braintree, England

    Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

  • danvitale Dan Vitale (@danvitale) reported from Bishops Stortford, England

    @ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • Kennytaylorruns Kenneth taylor (@Kennytaylorruns) reported

    @ThreeUKSupport Glasgow silverburn. Currently in queue to buy same phone in sainsburys so we have one in case of emergency. Unfortunately my wife will need to visit shop again tomorrow to cancel and buy our her contract

  • Kennytaylorruns Kenneth taylor (@Kennytaylorruns) reported

    @ThreeUK store manager told me nothing could be done. Apparently nobody else other than the area manager can help despite being told to come in to store. No back up phones in store to help, no offer of replacement and we are accused of misunderstanding

  • Toolock Kelly Tulloch (@Toolock) reported

    @ThreeUK can you help me understand how you would continue to charge for a phone and data when the contract ends.

  • Kennytaylorruns Kenneth taylor (@Kennytaylorruns) reported

    @ThreeUK 1/2 just left one of your stores after my overdue pregnant wife was advised on the phone I could collect a replacement handset on her behalf. On arrival same staff member keeps me for 30 minutes before telling me cannot help as area manager away for day

  • palivula p15e (@palivula) reported

    @ThreeUKSupport Will somebody please just tell me if there is still work going on in the area and if yes then when it is now supposed to finish. Speeds are terrible and remain terrible.

  • jack_xx01 Jack (@jack_xx01) reported

    @xhayleybell @ThreeUK Hayley irs not just fort William I pay £78 a month for internet and phone contract and their reception is terrible. Tried to speak to them but no help, so so so sick of it tbh feel we all are owed atleast a month free it’s bull. X

  • shemKSW Shem ap Geraint (@shemKSW) reported

    @ThreeUKSupport Will try this right now would that be the issue? Can we find out if is?

  • adamcjc Adam (@adamcjc) reported

    @BizPaul @ThreeUK I’ve been using them for 10 years! Never had much of an issue and I usually get signal everywhere I go.

  • shemKSW Shem ap Geraint (@shemKSW) reported

    @ThreeUKSupport I think she may have a cap of £0 we need to remove to allow for £2 a day roaming charge? Problem is we get remove it and you never answer the phone.

  • Carlz94x Carlzzz (@Carlz94x) reported

    @ThreeUK I have just upgraded to iPhone 13 however I am having trouble accessing Instagram as every time I click the app it closes again, I also cannot log on the web as it says error but Instagram still works perfectly fine on my old phone. Iv re installed app etc and nothing