3 (Three) Outage Report in Takeley, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Takeley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Takeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Takeley, England
Latest outage, problems and issue reports in Takeley and nearby locations:
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Webby
(@ABeardedWebb) reported
from
Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Dan Vitale
(@danvitale) reported
from
Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aaronthepro
(@AarontheproYT) reported
@ThreeUKSupport Hi today I've been having a bad interent service. Yesterday, my 5G was working fine, and then today, it's going back on fourth between 4G & and 5G, and i can't even get a stable connection.
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Joshua Chihozhwa
(@Joshsnailz) reported
@ThreeUKSupport (2) I then was told the issue had been escalated for resolution and I should expect an update on it. A day later, I called again to ask for an update and your agents keep trying to do the very same things I keep telling them were done the previous day. And they take hours on hold
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stan 🏴
(@stangtfc) reported
@ThreeUK @ThreeUKSupport you need to give some serious recognition to Mike (manager) at hull st Stephens this guy has gone above & beyond !! when no one else has really cares (customer services) absolutely disgusted with their service from them & 3 over the past 3+ weeks
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becks
(@BecksWilkinson_) reported
@ThreeUKSupport Why do I not get signal at all in Burnley? Works fine until I get there and then I'm cut off!! Been happening for months!!
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anne_marie.a@mail.com
(@annemarieamail1) reported
@ThreeUKSupport It has not been refunded yet so I have to wait till refunds comes through to order again, the customer service has been shocking, told by different people that order was with courier and it had been cancelled
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Neil
(@Shinobi_Neil) reported
@ThreeUKSupport A few months ago I think. I was advised that my existing unlimited contract would just roll to a monthly basis unless I chose to sign on for a new 12-24 month plan. Which I avoided due to emergent signal issues following Three network works (note on my account)
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Calvin Hare
(@CalvinHare2) reported
@ThreeUKSupport No, no one has arranged a follow up meeting, it’s not a good look when I’ve only been with the company for a month. I will call up to cancel the contract, no doubt you will expect me to pay, this won’t be happening as the service has been appalling.
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Paul Harper 🐯🏃♂️💙💜
(@paulharper75) reported
Dear @ThreeUK. I've complained for months about the awful coverage I get in my flat since you did engineering work more than 6 months ago. You disconnected me after I cancelled my DD. I am now with Vodafone and it is a million times better. You aren't getting a penny from me.
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Steve Dawson
(@SteveDawsonCKT) reported
from
Chadwell, England
Switched to @ThreeUK recently but I’m beginning to wish I hadn’t bothered. It’s been down more than it’s been up working. Yet again I’ve had no service all day. 🤬
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Calvin Hare
(@CalvinHare2) reported
@ThreeUKSupport Trying to get a number changed over from EE, been on the phone 4 times this week, probably 10 times overall, in store 2 times, changed over to Three a month ago and still nothing is being done. Getting told the same thing all the time. Can you cancel my contract? @ThreeUK