3 (Three) Outage Report in Saffron Walden, Essex, England
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The latest reports from users having issues in Saffron Walden come from postal codes CB10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Saffron Walden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Saffron Walden, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Saffron Walden, Cambridge and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Saffron Walden |
Phone | |
| Cambridge |
TV | |
| Cambridge |
Phone | |
| Cambridge |
Total Blackout | |
| Buntingford |
Phone | |
| Cambridge |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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Mr Green
(@fitchlea) reported
from
Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Lucie
(@ibizagirl29) reported
from
Foxton, England
@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt 🏆
(@mattiem1976) reported
@ThreeUKSupport why is the signal bad around gatwick airport? Apparently you're now the biggest network since merge?
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RachT234
(@RachT234) reported
@ThreeUK - this isn't just poor customer service, it's a complete failure to support disabled customers. And I will not be afraid to take legal action. #AccessibilityMatters
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British Grime Garage Music 🇧🇧🇯🇲 YT
(@djsmz_) reported
from
Lewisham, England
Like seriously what is going on the your 5G network @ThreeUK The last couple of weeks your service has gone from just about decent at best to a really really bad service experience, apps that used to load instantly to now waiting to laod. @ThreeUK @ThreeUKSupport
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Reds
(@RedmondFacey) reported
@ThreeUK Can you please sort my service out it’s absolutely ****** and has been for the past week
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John Boylan
(@M24JAB) reported
@ThreeUKSupport in M24 signal terrible
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Simon rieppi
(@Sidermaniac) reported
@ThreeUKSupport I have ordered a new phone and DPD have returned it to sender. What is the best way to contact someone regarding re-delivery please? The automated support is useless for this query.
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Broon80🏴🇬🇧
(@BomberBrown80) reported
@ThreeUKSupport my phone signal for calling is absolutely awful , drops out , no one can hear me , it has been for a while , its basically unusable , a travel for work so a mobile is needed , something has to be done , you are not fulfiling your terms of your contract
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Hillary Kiplagat
(@Larry_Lagat) reported
@ThreeUK Hi. I have an issue in regards to calls getting disconnected after few seconds. Could you kindly check for me what the issue might be? Open inbox I send my number
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Paul Murphy
(@murphy1117) reported
@ThreeUK @ThreeUKSupport You are officially terrible.. have not been able to makes calls properly since Monday!! 😡
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SarahSquiz
(@Sarahsquiz) reported
@ThreeUKSupport No but after doing two chats he has finally got it sorted. I don’t understand why this is such an issue with three though, when I was with three I had this problem when going on holiday which is why I moved network. It should automatically connect like every other network does.