3 (Three) Outage Report in Saffron Walden, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Saffron Walden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Saffron Walden, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Cambridge, Saffron Walden and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Saffron Walden |
Phone | |
| Cambridge |
TV | |
| Cambridge |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUK @ThreeUKSupport desperately need new masts and better signal in Cambridgeshire. A booming area with no reception. Don’t want to leave for @VodafoneUK after 15 years but...
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport Very weird but I have a bar of 4G in the house, but she on smarty (three network of course) has none. iPhone 11 and iPhone XR respectively
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport Why are you the only UK network which does not support the Apple Watch ? My wife wants to upgrade but will have to leave you as you do not support it.
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK @Three_Is_Broken Another unhappy Three customer😕. For Years no problem with Three. Now my wife cannot connect any data with Three. Looks like it’s time to move on.
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threestain
(@threestain) reported
from
Great Shelford, England
@ThreeUKSupport I am a three customer
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK Has anyone noticed that Three’s network seems to have fallen apart recently . My wife is with Three and just cannot connect anymore . Still she is at the end of her contract and has the pac code ready
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Lucie
(@ibizagirl29) reported
from
Foxton, England
@ThreeUK you are the most incompetent phone company I’ve ever delt with! For the 3rd month running you are still trying to charge me when I’ve already had this delt with TWICE by one of your advisors. Is there some sort of communication problem with you lot 😡😡 fed up with 3 now
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUKSupport . I have been a happy Three customer for many years. A few months my contract ended and I switched to a rolling sim only plan. I would like to upgrade but My 3 says upgrade over the phone or at a shop both of which I cannot do.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Mr Green
(@fitchlea) reported
from
Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Vivada@live.co.uk
(@Vivadalivecouk1) reported
@ThreeUKSupport I have been trying to resolve a payment issue with 3 mobile for the past 1 month now, I have been calling custommer service, spending hours on the phone with no resolution and also chatting to customer service with no resolution. My account was incorrectly debited by three twice
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Stereocilia
(@Stereocilia_) reported
Hey @ThreeUK you've been fixing a problem in my area for over a week now, no internet, barely any phone signal. What the hell are you doing?
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Vivada@live.co.uk
(@Vivadalivecouk1) reported
@ThreeUKSupport Jen, I've mentioned a number of times that your staff in chat are not helpful. I stopped receiving a response on chat the other day. Today not long ago when I called customer services, the calm was ended abruptly
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Reena Shah
(@ReenieShah) reported
@ThreeUKSupport It isn’t very clear from that link. So after speaking to live chat and someone on the phone I am expected to make a complaint to the online form?
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a s h l e i g h 🌻
(@_ashleighhf) reported
@ThreeUKSupport I’ve just changed over to 3, I have kept my number from my previous network but I keep getting a notification telling me I need to reinsert my sim to continue using my number? Help please!
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Ash
(@AshDigsFilms) reported
@ThreeUKSupport hi, you've done some network upgrades in Southend which have rendered my phone unusable with calls constantly dropping or breaking up. Have these works been completed? If no, when will they be? and if yes, my line is now a hundred times worse than before!
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Lavie Rabinovitz
(@LavieRabinovitz) reported
Thank you @ThreeUK - having spent an hour trying to speak to the technical team I have heard 3 people have their dinner and then another hang up on me multiple times. I hope they enjoyed their meals, but I definitely did not have a solution to my WiFi issue....
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Ernesto Sarezale
(@sarezale) reported
Getting extremely slow (or no) broadband from @ThreeUK mifi (below 0.5mbps or nothing). Seriously let down. Anything that can be done before I change internet provider?
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Ernesto Sarezale
(@sarezale) reported
@ThreeUKSupport Today it had been very bad. Postcode: N19 3NP
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hootie1233
(@hootie1233) reported
@ThreeUKSupport Done, literally the worst thing I have ever tried to use. 0.53 mbps. How the hell are these on sale as an internet option. You should be made to guarantee speeds. Roll on BT fibre tomorrow