3 (Three) outages and service status in Stansted Mountfitchet, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Stansted Mountfitchet, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stansted Mountfitchet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Mr Green (@fitchlea) reported from Stansted Mountfitchet, England@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, EnglandSo attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Nikki Sturman (@NikkiSturman) reported from Harlow, England@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2
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Gary Riches (@Gary_BBGames) reported from Royston, England@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England@ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?
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John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, EnglandSeems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Craig Clark 😛 (@cclarky85) reported from Harlow, England@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Broxbourne District, England@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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Kevin Wilkins (@KevinWilko) reported from Ford End, England@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Brendon Morgan (@nutterguy) reported from Bishop's Stortford, England@ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Broxbourne District, England@ThreeUKSupport I hope so because this is poor.
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Julia Watson (@J25Julia) reported from Great Dunmow, England@ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.
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Ben Thapa (@BenThapa82) reported from Ickleton, England@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Mark Steward (@Dronny66) reported from Bishop's Stortford, EnglandI took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK be good if you get a signal on three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Burak Eregar (@burakeregar) reported@robj3d3 @ThreeUK been using o2 and spent more than a year out of the UK and never had an issue though, i am paying monthly not pre-paid
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Robbo$ONDO (@Robbo2024) reported@robj3d3 @ThreeUK Best bet use a Revolut sim. I had the same issue with 3. £12.50 a month with Revolut keep same number, 20GB while abroad and 50mins calls. Took 2 days to get old number transferred.
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Whisperity (@whisperity) reported@IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.
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John 🇬🇧🇪🇺 (@Iwantmytrain) reportedWhen @ThreeUK split their bills so you now get a separate bill for airtime and the device, it became the biggest inconvenience for the customer. Convenient for Three, not their customers. TERRIBLE idea.
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.
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Rula Abdelrazek (@rularulz) reported@ThreeUK has worst service and reception! Terrible and not worth the money!
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stevie (@stevie_builds) reported@robj3d3 @ThreeUK Same as what Jakey was saying. I was on Telstra (aussie), while i was in SEA. PAYG, and id still receive texts, but after 7-8 months they told me they were gonna cancel my plan because i hadnt recharged... luckily they planned to do that the day i got back, but if i just paid $30 to recharge after 7 months i guess that would have given me another 7 months...
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K (@KRUNAL1) reported@ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people
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Alastair Herbison (@herbie_belfast) reported@Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at
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Steve Lacey 🔥 (@stevelacey) reported@robj3d3 @ThreeUK Also you should consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK