3 (Three)

3 (Three) Outage Report in Stansted Mountfitchet, Essex, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stansted Mountfitchet, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stansted Mountfitchet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stansted Mountfitchet, Essex, England 06/12/2024 14:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Stansted Mountfitchet, England

Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:

  • Scoutsscarter Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England

    So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

  • NikkiSturman Nikki Sturman (@NikkiSturman) reported from Harlow, England

    @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK be good if you get a signal on three

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

  • KevinWilko Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

  • cclarky85 Craig Clark 😛 (@cclarky85) reported from Harlow, England

    @ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • Shannon1music Shannon Noquet - page (@Shannon1music) reported from Ware, England

    @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

  • dan_upson Daniel Upson (@dan_upson) reported from Chelmsford, England

    @ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • chardean_x Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

  • Dronny66 Mark Steward (@Dronny66) reported from Bishop's Stortford, England

    I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • clarkieB27 Clarkie (@clarkieB27) reported

    @ThreeUK hi I sent message to customer representative they replied back I clicked on link but can’t see reply ?

  • RickHodgy Richard 💙🎩 (@RickHodgy) reported

    I wish @ThreeUKSupport had better signal where I live 😟

  • davidgood89 David Good (@davidgood89) reported

    @SRoofy @ThreeUKSupport @SRoofy in genera the service is not as good as it was. We use 4g for internet cos of no fibre. There’s fibre here now but they haven’t approved our connection so stuck with three for now. When it’s good it’s good but lately it’s bad

  • mat_greenaway Mat Greenaway (@mat_greenaway) reported

    @ThreeUKSupport @ThreeUK Please can you advise how I can get out of my remaining 23 months 4G broadband contract. I am just over the 14 days cancellation period but your router is terrible and not fit for purpose. Your support just fob me off. I need it cancelled asap

  • yazjd89 Yaz (@yazjd89) reported

    @ThreeUKSupport hi, I'm having issues with my my3. I've requested multiple password resets & haven't received any texts/emails to help reset. Have also tried re-registering (I saw you reccomended this to others having same issue) but it says number already registered. Any ideas?

  • Lord_Oke Olujimi (@Lord_Oke) reported

    @FumbertZagaza @ThreeUK honestly, not had more than 2 bars in the last fortnight.. at this point i'm just gonna cancel my contract, no energy to fight with them

  • tattyheaded Anthony Vickers (@tattyheaded) reported

    @ThreeUKSupport I already have. Last time, was a call, and after to and fro about whether device/ISP at fault was then met with a silent connection (took an hour) and prior to that was told issue would be escalated but no response after a week. Bad and futile experience.

  • Im_Sarah_Hello G'wan...guess my name (@Im_Sarah_Hello) reported

    @ThreeUKSupport Oh and issue is that in this one small area, where the shops are, in central London, I get absolutely no phone or internet signal whatsoever. No idea why. Is it a Three issue...is the shopping mall blocking Three (affects another Three user, don't think it affects EE)

  • Shxdzy1 Shahed (@Shxdzy1) reported

    Explain to me this. How is Bangladesh’s @Grameenphone network better than UK’s @ThreeUK network?