3 (Three) outages and service status in Stansted Mountfitchet, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Stansted Mountfitchet, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stansted Mountfitchet, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stansted Mountfitchet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Stansted Mountfitchet, England
Latest outage, problems and issue reports in Stansted Mountfitchet and nearby locations:
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England@ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?
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Dan Vitale (@danvitale) reported from Takeley, England@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Mr. A (@FABJR7) reported from Harlow, England@ThreeUKSupport @ThreeUK WHAT THE HELL IS GOING ON WITH YOUR NETWORK!!!! HOW CAN YOU OFFER CUSTOMERS “UNLIMITED” DATA WHEN YOU CANNOT BLOODY USE IT! PATHETIC! I WANT TO LEAVE!!!!
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Charlotte (@chardean_x) reported from Broxbourne District, Englandnot had signal in my house on my phone since March @ThreeUK please sort your customer service out
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Broxbourne District, England@ThreeUKSupport I hope so because this is poor.
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Ben Thapa (@BenThapa82) reported from Ickleton, England@ToniOgilby @ThreeUK Basically, the same all over the UK and when you tweet they act as if IT HAS NEVER HAPPENED BEFORE
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Brendon Morgan (@nutterguy) reported from Bishop's Stortford, England@ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭
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Kevin Wilkins (@KevinWilko) reported from Ford End, England@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2
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Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England@ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.
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Gary Riches (@Gary_BBGames) reported from Royston, England@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Dan Vitale (@danvitale) reported from Takeley, England@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Dan Vitale (@danvitale) reported from Harlow, England@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Dan Vitale (@danvitale) reported from Bishops Stortford, England@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Nikki Sturman (@NikkiSturman) reported from Harlow, England@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, EnglandSo attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Daniel Upson (@dan_upson) reported from Chelmsford, England@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Mark Steward (@Dronny66) reported from Bishop's Stortford, EnglandI took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Thiccschach (@BlindWanda) reportedAnybody else got problems with their Three home broadband right now?? @ThreeUKSupport @ThreeUK how about some action on your end telling customers the network has problems.
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William Stavely (@william_stavely) reported@ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.
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f (@bread_bread5) reported@ThreeUK changing the Caffè Nero code to £2 was my last straw I will be changing phone providers now. The coverage is awful, coffee was the only good thing left about you
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🦄 (@IchBinLucee) reported@ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf
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Daniel upson (@dan_upson) reported@ThreeUK @ThreeUKSupport had three home broadband for years. Now I'm getting 2mb-10mb download. Single person using the hub and get 400mb on phone using 5g. Makes 0 sense obviously been slowed down by the network
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported@ThreeUKSupport when I'm on my way to/from work on the Underground, I notice everyone else’s phone seems to have internet connection, even in the tunnels, but my own keeps losing the signal. Why is that, and how can I fix it?
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Olly (@helloitsolly) reported@robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls
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Rohit Kumar (@rohittkumarr28) reported@GOVUK pls look through @ThreeUK service. They should be penalised
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Neddy (@NeddyOrNot) reportedIt should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?
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K (@KRUNAL1) reported@ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people