3 (Three) Outage Report in Bishop's Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bishop's Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hertford, Cheshunt and Harlow.
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Total Blackout | ||
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Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Nikki Sturman (@NikkiSturman) reported from Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Kevin Wilkins (@KevinWilko) reported from Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Nikki Sturman (@NikkiSturman) reported from Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Mark Steward (@Dronny66) reported from Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Charlotte (@chardean_x) reported from Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Dan Vitale (@danvitale) reported from Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Mr Green (@fitchlea) reported from Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England
@ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.
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Dan Vitale (@danvitale) reported from Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Shannon Noquet - page (@Shannon1music) reported from Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Craig Clark 😛 (@cclarky85) reported from Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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GIVEHERTHECASH - aka Princess Anastasia (@giveherthecash) reported
@ThreeUKSupport I've been clicking this all day - as I told you your live chat option is not working.
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Nicola Ashby (@thenicolaashby) reported
@ThreeUKSupport Cancel my order immediately!
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Mireille D 🇪🇺 (@missMireilleD) reported
@ThreeUKSupport Hi Jade. Thanks for your reply. Yes, I have done that many times before. The service has been "disrupted" for months. I signed up for mobile broadband and what I get is a patchy signal which means my zoom calls keep freezing and I can’t stream anything properly 😞.
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Nicola Ashby (@thenicolaashby) reported
@ThreeUKSupport The list of issues is absolutely endless. Both DPD and 3 customer services as useful as a chocolate teapot.
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Nicola Ashby (@thenicolaashby) reported
@DPDgroup_news @ThreeUK absolute disaster trying to receive a delivery from you. And, your customer services may as well be liquidated. What is happening in the world? Honestly.
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chumpy (@crispbeverage) reported
@ThreeUKSupport any issues in SE13 area? Download has dropped to 5mbps, upload seems to be fine though at around 25mbps. Multiple restarts yeild no improvement.
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GIVEHERTHECASH - aka Princess Anastasia (@giveherthecash) reported
@ThreeUKSupport no live chat option and no way to get support through ur support number. Please tell me how to speak to a PERSON about my roaming issues
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Nicola Ashby (@thenicolaashby) reported
@ThreeUKSupport So, you’ve already wasted two days of my time and now this has been a complete waste of my evening. Nice. Can you cancel my contract?!
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TH (@Trystanian) reported
@ThreeUKSupport Also, when you say "only those who roam will pay for the service" - your prices haven't been cut. So *all* your customers are still "paying for it", just now *none* of them are getting free roaming.
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Lyfeofjey (@moonpie83) reported
@ThreeUK why is it so incredibly difficult to cancel my contract? Been trying since June! Been assured 3 times it’s cancelled yet money still being taken off! My phone is already paid off yet my money is still being taken? I am fuming! I’ve already spoken to the complaints team!