3 (Three)

3 (Three) Outage in Bishop's Stortford, Hertfordshire, England

Problems detected at 3 (Three)

Users are reporting problems related to: internet, phone and wi-fi.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Bishop's Stortford, England

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Bishop's Stortford and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Bishop's Stortford, Hertfordshire, England 01/20/2022 14:35

January 20: Problems at 3 (Three)

3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 55.02% Internet
  • Phone 21.23% Phone
  • Wi-fi 9.46% Wi-fi
  • Total Blackout 9.23% Total Blackout
  • E-mail 4.43% E-mail
  • TV .63% TV

3 (Three) Outage Map Near Bishop's Stortford, Hertfordshire, England

The most recent outage reports and issues originated from Harlow and Littlebury.

United KingdomHarlow Phone
United KingdomHarlow TV
United KingdomLittlebury Internet
United KingdomGreat Dunmow Total Blackout
United KingdomHarlow Internet
United KingdomHertford Phone

3 (Three) in Bishop's Stortford, England Comments

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3 (Three) Issues Reports Near Bishop's Stortford, England

Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
  • psmorrison Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

  • KevinWilko Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • Scoutsscarter Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England

    So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • cclarky85 Craig Clark 😛 (@cclarky85) reported from Harlow, England

    @ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

  • chardean_x Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

  • Shannon1music Shannon Noquet - page (@Shannon1music) reported from Ware, England

    @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

  • Dronny66 Mark Steward (@Dronny66) reported from Bishop's Stortford, England

    I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

  • NikkiSturman Nikki Sturman (@NikkiSturman) reported from Harlow, England

    @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

  • NikkiSturman Nikki Sturman (@NikkiSturman) reported from Harlow, England

    @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

  • danvitale Dan Vitale (@danvitale) reported from Bishops Stortford, England

    @ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

  • ABeardedWebb Webby (@ABeardedWebb) reported from Harlow, England

    Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

  • danvitale Dan Vitale (@danvitale) reported from Harlow, England

    @ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • danpwright Dan Wright (@danpwright) reported

    Three days of no 5G signal from @ThreeUK at home and then it randomly comes back. Router may need to be replaced with one with an external antenna.

  • ClareinDxb Clare (@ClareinDxb) reported

    @ThreeUKSupport website down, tried over and over to top up PAYG but just hangs or get server down message.

  • RealCroyzz Croyzz ( ͡° ͜ʖ ͡°) (@RealCroyzz) reported

    @ThreeUKSupport Am I able to make an enquiry here? :) I was wondering if I am able to check signal strengths, and quality of an area, as I am interested in purchasing a 4G broadband hub.

  • Cusmonkey Marcus Cook (@Cusmonkey) reported

    @ThreeUKSupport Website and app terribly slow

  • PJ82PJ Paul 💙💛🤍 (@PJ82PJ) reported

    @Samphil95 @ThreeUK My phones with them not broadband but honestly always been great service so yeah hope they sort you mate

  • Samphil95 Sam 'LUFC' (C) (@Samphil95) reported

    @PJ82PJ @ThreeUK Honestly, been with EE for 9 years and thought i’d try them for broadband and i’ve already been lied to on two ocassions in a matter of hours, interrupted on the phone, still no resolution it’s shocking! Cheers Paul hopefully they sort it

  • PJ82PJ Paul 💙💛🤍 (@PJ82PJ) reported

    @Samphil95 @ThreeUK I’ve been with them for years and have nothing but good things to say about them. Hope what ever the issue is they sort it for you.

  • Samphil95 Sam 'LUFC' (C) (@Samphil95) reported

    Been a customer of @ThreeUK for three days and already their service and attitude to their customers is absolutely disgusting.

  • Cusmonkey Marcus Cook (@Cusmonkey) reported

    @ThreeUK is your website down?

  • Cameron_1993_ Cameron Lee (@Cameron_1993_) reported

    @ThreeUKSupport Can i speak to somebody as I’m quite angry at the incredibly poor experience I’m having with your in app chat.