3 (Three)

3 (Three) Outage Report in Bishop's Stortford, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Bishop's Stortford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Bishop's Stortford, Hertfordshire, England 06/20/2024 17:30

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Bishop's Stortford, England

Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:

  • danvitale Dan Vitale (@danvitale) reported from Bishops Stortford, England

    @ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

  • NikkiSturman Nikki Sturman (@NikkiSturman) reported from Harlow, England

    @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

  • Dronny66 Mark Steward (@Dronny66) reported from Bishop's Stortford, England

    I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

  • NikkiSturman Nikki Sturman (@NikkiSturman) reported from Harlow, England

    @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

  • Scoutsscarter Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England

    So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • cclarky85 Craig Clark 😛 (@cclarky85) reported from Harlow, England

    @ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

  • psmorrison Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • chardean_x Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

  • danvitale Dan Vitale (@danvitale) reported from Harlow, England

    @ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • ABeardedWebb Webby (@ABeardedWebb) reported from Harlow, England

    Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • Shannon1music Shannon Noquet - page (@Shannon1music) reported from Ware, England

    @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

  • KevinWilko Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobSzla Rob Sz (@RobSzla) reported

    @JoyOfPedals @MoneySavingExp @ThreeUK Hi. I have new(ish) three 5G mast 250meters from home. Never had problems with speed or cuts. It was down max 3 times in 24 months. Maybe I am just lucky.

  • jtelford James Telford (@jtelford) reported

    @ThreeUKSupport Since Wednesday (see my previous tweets about the same problem a few days ago). It works eventually (through a combination of restarting phone, toggling on and off mobile data several times, but typically takes about half an hour every day to work which is pretty annoying).

  • iamhvda HUDA°🦋 (@iamhvda) reported

    im actually vexed. i reported it on the 2nd of march. reported AGAIN on the 6th march. reached out AGAIN on the 16th march and this later is dated from the 20th march and i receive it on the 25th (today). what ******** are you lot playing at? @ThreeUK @ThreeUKSupport

  • Clive_Burt Clive Burt (@Clive_Burt) reported

    @ThreeUKSupport Usual poor support from your helpdesk, I want to return / replace my new Samsung phone, and I get the same rude Customer Support officer.

  • JoyOfPedals Joy Of Zen Motoring (@JoyOfPedals) reported

    @RobSzla @MoneySavingExp How are you finding the reliability of service? I've heard the 5G @ThreeUK home broadband cuts out or slows down regularly... Am thinking of switching, but can't have unreliable internet.

  • L_haggarty Lynsey Haggarty (@L_haggarty) reported

    @ThreeUK can you sort out the signal please in g61 area. It’s bloody awful. On hold for 30 mins to someone, got through and signal was so rubbish call dropped. Sort it out please

  • RetroWarwick Matt Phillips (@RetroWarwick) reported

    @ThreeUKSupport Pretty much every 2 weeks since the first week of January. Network outage shockingly poor. I'll be monitoring daily for my next refund.

  • jtelford James Telford (@jtelford) reported

    @ThreeUKSupport What I mean is I've raised a problem about a service that I have purchased from you and you've told me basically that I can't expect it to work and it's probably someone else's fault. If it is a problem with @etisalatUAE then how should this be raised to fix it properly?

  • OlamideOyemaja Oyemaja (@OlamideOyemaja) reported

    @musingsbyzaram @ThreeUK Are they like a mobile data service? ..like we have all these spectranet here

  • iamhvda HUDA°🦋 (@iamhvda) reported

    since your customer service hours are non existent, I’ll be ringing you lot tomorrow. watch. the levels of ******* USELESSNESS that you guys possess. the actual ******* AUDACITY. you better sort this **** out by TOMORROW. you absolute **** company @ThreeUK @ThreeUKSupport