3 (Three)

3 (Three) Outage Report in Bishop's Stortford, Hertfordshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Bishop's Stortford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Bishop's Stortford, Hertfordshire, England 05/25/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bishop's Stortford, Hertfordshire, England

The most recent 3 (Three) outage reports came from the following cities: Hertford, Cheshunt and Harlow.

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City Problem Type Report Time
United KingdomHertford Internet
United KingdomHertford Phone
United KingdomCheshunt Total Blackout
United KingdomHarlow Phone
United KingdomHertford Phone
United KingdomChipping Ongar Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Bishop's Stortford, England

Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:

  • psmorrison Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England

    @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

  • NikkiSturman Nikki Sturman (@NikkiSturman) reported from Harlow, England

    @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUK No point pimping new phones if your network is not up to it.

  • KevinWilko Kevin Wilkins (@KevinWilko) reported from Ford End, England

    @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

  • NikkiSturman Nikki Sturman (@NikkiSturman) reported from Harlow, England

    @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

  • Dronny66 Mark Steward (@Dronny66) reported from Bishop's Stortford, England

    I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

  • chardean_x Charlotte (@chardean_x) reported from Broxbourne District, England

    not had signal in my house on my phone since March @ThreeUK please sort your customer service out

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

  • Scoutsscarter Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England

    So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

  • danvitale Dan Vitale (@danvitale) reported from Takeley, England

    @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

  • fitchlea Mr Green (@fitchlea) reported from Stansted Mountfitchet, England

    @sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service

  • JohnGregory0532 John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England

    Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

  • zbmb90 Brian Bowden (@zbmb90) reported from Stanstead Abbotts, England

    @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

  • danvitale Dan Vitale (@danvitale) reported from Bishops Stortford, England

    @ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

  • ChrisLongman2 Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England

    @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

  • Shannon1music Shannon Noquet - page (@Shannon1music) reported from Ware, England

    @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

  • cclarky85 Craig Clark 😛 (@cclarky85) reported from Harlow, England

    @ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • giveherthecash GIVEHERTHECASH - aka Princess Anastasia (@giveherthecash) reported

    @ThreeUKSupport I've been clicking this all day - as I told you your live chat option is not working.

  • thenicolaashby Nicola Ashby (@thenicolaashby) reported

    @ThreeUKSupport Cancel my order immediately!

  • missMireilleD Mireille D 🇪🇺 (@missMireilleD) reported

    @ThreeUKSupport Hi Jade. Thanks for your reply. Yes, I have done that many times before. The service has been "disrupted" for months. I signed up for mobile broadband and what I get is a patchy signal which means my zoom calls keep freezing and I can’t stream anything properly 😞.

  • thenicolaashby Nicola Ashby (@thenicolaashby) reported

    @ThreeUKSupport The list of issues is absolutely endless. Both DPD and 3 customer services as useful as a chocolate teapot.

  • thenicolaashby Nicola Ashby (@thenicolaashby) reported

    @DPDgroup_news @ThreeUK absolute disaster trying to receive a delivery from you. And, your customer services may as well be liquidated. What is happening in the world? Honestly.

  • crispbeverage chumpy (@crispbeverage) reported

    @ThreeUKSupport any issues in SE13 area? Download has dropped to 5mbps, upload seems to be fine though at around 25mbps. Multiple restarts yeild no improvement.

  • giveherthecash GIVEHERTHECASH - aka Princess Anastasia (@giveherthecash) reported

    @ThreeUKSupport no live chat option and no way to get support through ur support number. Please tell me how to speak to a PERSON about my roaming issues

  • thenicolaashby Nicola Ashby (@thenicolaashby) reported

    @ThreeUKSupport So, you’ve already wasted two days of my time and now this has been a complete waste of my evening. Nice. Can you cancel my contract?!

  • Trystanian TH (@Trystanian) reported

    @ThreeUKSupport Also, when you say "only those who roam will pay for the service" - your prices haven't been cut. So *all* your customers are still "paying for it", just now *none* of them are getting free roaming.

  • moonpie83 Lyfeofjey (@moonpie83) reported

    @ThreeUK why is it so incredibly difficult to cancel my contract? Been trying since June! Been assured 3 times it’s cancelled yet money still being taken off! My phone is already paid off yet my money is still being taken? I am fuming! I’ve already spoken to the complaints team!