3 (Three) Outage Report in Bishop's Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bishop's Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Harlow and Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Phone | |
| Saffron Walden |
Internet | |
| Saffron Walden |
Phone | |
| Hertford |
Internet | |
| Harlow |
Phone | |
| Saffron Walden |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Webby
(@ABeardedWebb) reported
from
Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Dan Vitale
(@danvitale) reported
from
Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@ThreeUKSupport I hope so because this is poor.
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian B
(@Dalejake) reported
@ThreeUKSupport hi guys happy new year do you now have esim support for iPhone 12?
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Mick Thompson
(@magicmick123) reported
@ThreeUKSupport I have been trying to call on numerous times. Once I was a day early to end one of my contract and asked to call back then the systems were down twice. Now I’ve called back and contract was suppose to finish on 23rd but because I did it today it would be ending on 30th
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Tommy
(@Talixan00) reported
Me and @ThreeUK got serious beef over Internet **** rn
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‘chael 🤷♀️
(@justmeCheal) reported
@jamietheharv @ThreeUK I think Vodafone & o2 rule the phone industry. I would never use O2 because they conned me years ago. Been with Vodafone ever since and no issues. Xxx
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Gaz Lane*
(@gazlane19) reported
@ThreeUK can you tell me why my mum has bought a new phone, which has gone back into reboot mode and will not load only bought yesterday and turned on today and your customer service team are saying they cannot help even though the store is closed now due to covid??? #jokeservice
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TwistedMetal
(@Twisted94860845) reported
@ThreeUKSupport Whilst I appreciate the response, this is the generic IPv6 response that I've seen sent to others. To clarify the Samsung A40 is often issued an IPv6 address whereas the OnePlus 8 has never been issued an IPv6 address. I therefore believe this is a OnePlus issue @OnePlus_UK
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TwistedMetal
(@Twisted94860845) reported
@ThreeUKSupport Whilst I appreciate the response, this is the generic IPv6 response that I've seent sent to others. To clarify the Samsung A40 is often issued an IPv6 address whereas the OnePlus 8 has never been issued an IPv6 address. I therefore believe this is a OnePlus issue @OnePlus_UK
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Chad Clark
(@ChadIssac_) reported
from
Leeds, England
@ThreeUK Hi. For some reason I’ve got two direct debits set up to my account for the same phone bill. Can you please advise on how I should proceed as I don’t want to cancel my DD in case it can be rectified on your end. TIA
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Florian
(@swizzlestick19) reported
@ThreeUK <--------this is the worst company ever!! Despicable customer service Avoid at all costs Continually trying to cancel my account and they don't answer or reply...... And still charge me £15 each month
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hilary calow
(@hcalow1) reported
@ThreeUKSupport please help. No internet here today. I am trapped at home and need it!