3 (Three) Outage Report in Bishop's Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bishop's Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Harlow, Saffron Walden, Hoddesdon, Buntingford and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Phone | |
| Saffron Walden |
Phone | |
| Hoddesdon |
Phone | |
| Harlow |
Phone | |
| Buntingford |
Phone | |
| Harlow |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Dan Vitale
(@danvitale) reported
from
Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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Webby
(@ABeardedWebb) reported
from
Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@djneilgrice) reported
@ThreeUKSupport Actually works when switch onto 3g, so appears to only have issue over 4g with some sites/apps. Not willing to put postcode online but it is Salford area
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Nathan English
(@06nenglish) reported
@ThreeUK when will the eSIM service resume? It would help me out at the moment!
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Jon Addison
(@doshbass) reported
@ThreeUK I made the mistake of dealing with Three last year and bought a data sim. Had to cancel as the service would not work. I raised a complaint, went through ombudsman, case awarded in my favour. Still being chased - Three get your act together
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Nilay Patel
(@nilayshrugged) reported
@ThreeUK How can I speak to someone at three about fraud done with your companies name? Not a call centre / someone with a script. But someone who can actually help?
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Jessie Higgs
(@JessieHiggs5890) reported
@ThreeUKSupport The warning came thru on the 25th and the services were shut off on the 12th. During that time I was out of service due to a backpacking trip.
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Question mark
(@siyasiya18) reported
@ThreeUKSupport I closed an account due to services not working, I was told the account was closed. Which, it had not been, then told I would get my money back and after 10 hours of phone calls. Got advised I would be compensated for lost time not as a Gesture of good will. Again misinformed
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Andreia Sousa
(@asousax) reported
@ThreeUKSupport Hopefully that will sort it. This past month has been really bad.
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Mel Brooker 🐝
(@MelJBroo) reported
@ThreeUKSupport I’ll try it back on 3G connection. It makes sense if there’s issues on the local mast with smarty also affected.
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Natalie
(@natcmidge) reported
@ThreeUKSupport I have everything now but I want people to see how poorly customer service is with Three. Honestly just so disappointed!
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Andreia Sousa
(@asousax) reported
@ThreeUK Lately the data service has been terrible! It’s so frustrating! My whole family have experienced the same thing so don’t blame it on my phone!