3 (Three) outages and service status in Bishops Stortford, England

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  Nikki Sturman (@NikkiSturman) reported 48 seconds ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  Dan Vitale (@danvitale) reported 2 minutes ago from Harlow, England

  @ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 3 minutes ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Dan Vitale (@danvitale) reported 7 minutes ago from Bishops Stortford, England

  @ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

• 
  Webby (@ABeardedWebb) reported 12 minutes ago from Harlow, England

  Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

• 
  Brian Bowden (@zbmb90) reported 12 minutes ago from Stanstead Abbotts, England

  @ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?

• 
  Mr. A (@FABJR7) reported 15 minutes ago from Harlow, England

  @ThreeUKSupport @ThreeUK WHAT THE HELL IS GOING ON WITH YOUR NETWORK!!!! HOW CAN YOU OFFER CUSTOMERS “UNLIMITED” DATA WHEN YOU CANNOT BLOODY USE IT! PATHETIC! I WANT TO LEAVE!!!!

• 
  Chris Longman (@ChrisLongman2) reported 19 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

• 
  Chris Longman (@ChrisLongman2) reported 26 minutes ago from Bishop's Stortford, England

  @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

• 
  Brendon Morgan (@nutterguy) reported 28 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport CM23 and its a Huawei Mate 10 Pro and a few other devices. Even when I've got close to full 4G the speed are pretty bad and don't get me started on the connection between here and Cambridge when I'm on the train. Happy to send more info if needed.

• 
  Nikki Sturman (@NikkiSturman) reported 28 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  Dan Vitale (@danvitale) reported 33 minutes ago from Takeley, England

  @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

• 
  Kevin Wilkins (@KevinWilko) reported 41 minutes ago from Ford End, England

  @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

• 
  Mr Green (@fitchlea) reported 42 minutes ago from Stansted Mountfitchet, England

  @sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service

• 
  💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported 42 minutes ago from Broxbourne District, England

  @Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.

• 
  Brendon Morgan (@nutterguy) reported 45 minutes ago from Bishop's Stortford, England

  @CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭

• 
  Mark Steward (@Dronny66) reported 46 minutes ago from Bishop's Stortford, England

  I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

• 
  Shannon Noquet - page (@Shannon1music) reported 51 minutes ago from Ware, England

  @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

• 
  Dan Vitale (@danvitale) reported 51 minutes ago from Takeley, England

  @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

• 
  Brendon Morgan (@nutterguy) reported 56 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fiona Bell (@Fifibabybear) reported 2 minutes ago

  @ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.

• 
  Álvaro Pétrus (@AcgbPetrus) reported 7 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Hamza Butt (@hrbuttpk) reported 8 minutes ago

  @ThreeUK terrible service on the 5G hub - thinking of changing!

• 
  BritainAnon (@BritainAnon) reported 12 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  Steve Kelley (@djstevekelley) reported 12 minutes ago

  @ThreeUKSupport Internet issues in MK4?

• 
  elizabeth Brown (@Elizabethjagb) reported 13 minutes ago

  @LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working

• 
  HMoody (@MissMoody79) reported 13 minutes ago

  @ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice

• 
  ⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported 23 minutes ago

  @ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?

• 
  Alexander Bragin (@SkaterMadnes) reported 23 minutes ago

  @ThreeUK @JonnyMontrealQC It's still broken a year later.

• 
  John F (@JohnF74683580) reported 25 minutes ago

  @ThreeUK any issues in Coventry CV2 area ? The whole network is down