3 (Three) Outage Report in Bishops Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bishops Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Saffron Walden |
Internet | |
| Saffron Walden |
Phone | |
| Hertford |
Internet | |
| Harlow |
Phone | |
| Saffron Walden |
Phone | |
| Hoddesdon |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Bishops Stortford, England
Latest outage, problems and issue reports in Bishops Stortford and nearby locations:
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Brian Bowden
(@zbmb90) reported
from
Stanstead Abbotts, England
@ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Brian Bowden
(@zbmb90) reported
from
Stanstead Abbotts, England
@ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Mr Green
(@fitchlea) reported
from
Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Elaina Glossop-Templeton
(@ElainaGlossop) reported
Had issues with @ThreeUKSupport for a year or more.We have phoned more times than I care to remember.Yet when I actually cancel my direct debit they are on the phone straight away telling me I owe them money! Like hell I do when we've been paying but not getting the service! 🤬
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RC
(@rayomind) reported
@ThreeUK - no network for 2 weeks. Masts being repaired. This is the worst ever experience with a broadband provider.
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Kris
(@Kris50930426) reported
@ThreeUKSupport Just an Update. Your site now says there’s no problem in my area (it’s been saying there’s a fault for 5 months) network is worse than it was when there was a fault. If anyone is thinking of going with Three. Don’t bother. UTTER ****
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Alex Dugay
(@SpotlightKid86) reported
@ThreeUKSupport been suffering with 3G speeds on my 5G home bband for more than a week now (5Mbps download speed!!) - worked fine until last Wednesday, now super slow and “no service issues in area” SE10 8DH
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Claire 🌜🌞
(@ClaireAFC2020) reported
@ThreeUK how do I find out how much it’s going to cost me to buy out the rest of my contract so I can return to a better network? Ideally I’d like to avoid speaking with your call centres
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Rusketh
(@Rusketh) reported
@ThreeUKSupport thank you for actually sorting out the refund issue. I am still not happy with the way the customer service team handled this and I still empathise retraining is needed across the board. Also customer services need more power to help as to avoid similar issues.
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Carla Bell
(@carlajbell69) reported
@ThreeUK appuled with your company and customer service is a disgrace 16 yrs been with your company and you have TAKEN money out of my bank without my say !!!!! And you can't sort it out joke !! @_alicebeer
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Anthony Fisher
(@TonyF2018) reported
@ThreeUKSupport When are the issues in CW1 likely to be sorted? Signal and data throughput almost non existent, this has been going for too long now. A daily apology text does not fix the issues.
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Carla Bell
(@carlajbell69) reported
@ThreeUK @SamsungMobile Worse customer service ever!!!!
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Vicky Osgood
(@VJOsgood) reported
@ThreeUKSupport Hey there. The signal is still terrible and it's been two weeks. Is there any update on when it'll be fixed? It's becoming a real annoyance now.