3 (Three) outages and service status in Bishops Stortford, England

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  Dan Vitale (@danvitale) reported 1 minute ago from Takeley, England

  @ThreeUK No point pimping new phones if your network is not up to it.

• 
  Charlotte (@chardean_x) reported 16 minutes ago from Broxbourne District, England

  not had signal in my house on my phone since March @ThreeUK please sort your customer service out

• 
  Dan Vitale (@danvitale) reported 16 minutes ago from Takeley, England

  @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

• 
  Dan Vitale (@danvitale) reported 21 minutes ago from Harlow, England

  @ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 24 minutes ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Chris Longman (@ChrisLongman2) reported 27 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

• 
  Brendon Morgan (@nutterguy) reported 28 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭

• 
  Simon Carter (@Scoutsscarter) reported 32 minutes ago from Bishop's Stortford, England

  So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

• 
  Paul Morrison (@psmorrison) reported 32 minutes ago from Stansted Mountfitchet, England

  @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 33 minutes ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Shannon Noquet - page (@Shannon1music) reported 36 minutes ago from Ware, England

  @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

• 
  Chris Longman (@ChrisLongman2) reported 41 minutes ago from Bishop's Stortford, England

  @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

• 
  Brian Bowden (@zbmb90) reported 48 minutes ago from Stanstead Abbotts, England

  @ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?

• 
  Dan Vitale (@danvitale) reported 49 minutes ago from Takeley, England

  @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

• 
  Webby (@ABeardedWebb) reported 50 minutes ago from Harlow, England

  Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

• 
  Nikki Sturman (@NikkiSturman) reported 51 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  Mark Steward (@Dronny66) reported 52 minutes ago from Bishop's Stortford, England

  I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

• 
  Mr. A (@FABJR7) reported 58 minutes ago from Harlow, England

  @ThreeUKSupport @ThreeUK WHAT THE HELL IS GOING ON WITH YOUR NETWORK!!!! HOW CAN YOU OFFER CUSTOMERS “UNLIMITED” DATA WHEN YOU CANNOT BLOODY USE IT! PATHETIC! I WANT TO LEAVE!!!!

• 
  Brian Bowden (@zbmb90) reported 59 minutes ago from Stanstead Abbotts, England

  @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

• 
  Mr Green (@fitchlea) reported 59 minutes ago from Stansted Mountfitchet, England

  @sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  woodland246 (@woodland246) reported 6 minutes ago

  @CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.

• 
  ⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported 10 minutes ago

  @ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?

• 
  Tommy Craig CSC (@tommycraigcsc) reported 11 minutes ago

  @ThreeUK an absolute joke of a customer services no use to anyone.

• 
  Zion Lights (@ziontree) reported 11 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

• 
  Fiona Bell (@Fifibabybear) reported 13 minutes ago

  @ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, don’t just abruptly and ignorantly hang up ….. just to call them back and harass them again a few days later.

• 
  Whatever (@RealGetAGripLad) reported 14 minutes ago

  @ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk

• 
  macalvert (@macalvert2) reported 18 minutes ago

  @ThreeUK need help to register a number for a MBb sim? Any help please

• 
  Jim Jones (@smikealfred) reported 21 minutes ago

  @ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area

• 
  Sassy (@lyeuhm) reported 23 minutes ago

  @stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating

• 
  Álvaro Pétrus (@AcgbPetrus) reported 24 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.