3 (Three) Outage Report in Bishops Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Bishops Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Phone | |
| Bishops Stortford |
Phone | |
| Harlow |
Internet | |
| Harlow |
Phone | |
| Harlow |
Phone | |
| Harlow |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Bishops Stortford, England
Latest outage, problems and issue reports in Bishops Stortford and nearby locations:
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Mr Green
(@fitchlea) reported
from
Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Brian Bowden
(@zbmb90) reported
from
Stanstead Abbotts, England
@ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis
(@BroadcastLost) reported
@ThreeUKSupport Since yesterday the 4G WiFi box has not been working. I’m not sure if it’s a problem with the network. It started working fine this morning but has dropped again. Very disappointed since I’m unable to work. I’m in the SE16 area.
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Kevw2012
(@Kevw2012) reported
@ThreeUKSupport Yes every time I answer they just hang up
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Kere Dim
(@KereDim) reported
@ThreeUKSupport @TaniaTells It hasn't. I have exactly the same issue
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David
(@Landscape_Focus) reported
@JordanR60802389 @ThreeUK Just today Jordan - afternoon issue. I pressed the small 'reset' button this evening and finally had some luck having turned it off/on at the wall repeatedly (with no luck). Will see how I go now. Hoping tomorrow isn't a stress fest.
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Aladdin
(@aladdin129) reported
@ThreeUKSupport If i could call them dont you think i havnt thought of that, duh. They cannot hear me. They do not call back. So you want me to travel to another area to see if i can get a signal. I am at work till late. And your offices are closed. Sort it out. When will the mast get fixed.
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport Intermittent internetagain just now… N29 10.12 What IS the problem , and when will it be fixed ? @ThreeUK
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Zaylie
(@ZaylieLincoln38) reported
@ThreeUK I don't understand why I've been waiting over a month for my refund 🤔 every time I call staff are so helpful! But your system clearly let's you down.
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Nips & Pecs
(@JrJrb99) reported
@ThreeUK Can you recommend a big network? Because the @ThreeUK network is useless! I lost an entire day of work because your “little not big” network has been down for more than 12 hours!
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Kere Dim
(@KereDim) reported
@ThreeUKSupport I had patchy Internet service all day yesterday. I was assured(while the support staff was trying to sell me additional products😒) that it would be fixed, but here we are again this morning and it's worse
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Andy
(@chalkychap) reported
@ThreeUKSupport @O1O11O11O11O1O Yeah, very annoying when WiFi Calling service breaks-down no mobile signal here either. After restoring the service yesterday afternoon, I've just lost WiFi Calling again this morning... frustrating times.