3 (Three) outages and service status in Bishops Stortford, England

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  Dan Vitale (@danvitale) reported 51 seconds ago from Takeley, England

  @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

• 
  Brendon Morgan (@nutterguy) reported 4 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭

• 
  Chris Longman (@ChrisLongman2) reported 6 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

• 
  Brendon Morgan (@nutterguy) reported 7 minutes ago from Bishop's Stortford, England

  @CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭

• 
  Chris Longman (@ChrisLongman2) reported 7 minutes ago from Bishop's Stortford, England

  @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

• 
  Dan Vitale (@danvitale) reported 12 minutes ago from Takeley, England

  @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

• 
  Brian Bowden (@zbmb90) reported 14 minutes ago from Stanstead Abbotts, England

  @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

• 
  Craig Clark 😛 (@cclarky85) reported 21 minutes ago from Harlow, England

  @ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

• 
  Charlotte (@chardean_x) reported 22 minutes ago from Broxbourne District, England

  not had signal in my house on my phone since March @ThreeUK please sort your customer service out

• 
  💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported 26 minutes ago from Broxbourne District, England

  @ThreeUKSupport I hope so because this is poor.

• 
  Simon Carter (@Scoutsscarter) reported 29 minutes ago from Bishop's Stortford, England

  So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

• 
  Dan Vitale (@danvitale) reported 29 minutes ago from Bishops Stortford, England

  @ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 33 minutes ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Nikki Sturman (@NikkiSturman) reported 37 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  Mark Steward (@Dronny66) reported 41 minutes ago from Bishop's Stortford, England

  I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

• 
  Mr. A (@FABJR7) reported 42 minutes ago from Harlow, England

  @ThreeUKSupport @ThreeUK WHAT THE HELL IS GOING ON WITH YOUR NETWORK!!!! HOW CAN YOU OFFER CUSTOMERS “UNLIMITED” DATA WHEN YOU CANNOT BLOODY USE IT! PATHETIC! I WANT TO LEAVE!!!!

• 
  Paul Morrison (@psmorrison) reported 44 minutes ago from Stansted Mountfitchet, England

  @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

• 
  Brendon Morgan (@nutterguy) reported 45 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport CM23 and its a Huawei Mate 10 Pro and a few other devices. Even when I've got close to full 4G the speed are pretty bad and don't get me started on the connection between here and Cambridge when I'm on the train. Happy to send more info if needed.

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 51 minutes ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Nikki Sturman (@NikkiSturman) reported 57 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UGOMMA (dye of beauty)🌍 (@UgommaGrace) reported 4 minutes ago

  @ThreeUKSupport what’s wrong with your network, I keep turning off my phone.. yet nothing works

• 
  Greatestperson1 (@baskeyfit) reported 7 minutes ago

  @ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement

• 
  BritainAnon (@BritainAnon) reported 13 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  Helen 👻 (@weird_pizza_) reported 14 minutes ago

  @ThreeUKSupport What’s going on with the signal in Crowthorne/Sandhurst? I have no signal at all

• 
  Jim Jones (@smikealfred) reported 18 minutes ago

  @ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area

• 
  Mushtaq Khan (@mushtaqkhan7637) reported 22 minutes ago

  @ThreeUKSupport is the internet down in b138bj Birmingham

• 
  Legmo2 (@Legmo_2) reported 23 minutes ago

  @ThreeUK since your merge with Vodafone my signal at home has drastically dropped. One of the reasons I stopped using Vodafone's mobile broadband was due to the terrible signal. Prior to the merge I was hitting 250-300mb/s on my phone. It's been below 10mb since.

• 
  Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported 25 minutes ago

  .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?

• 
  Greg Quinn (@GregQuinnAodhan) reported 28 minutes ago

  One day @ThreeUK will provide a decent service in Aberdeenshire. Instead they focus on getting their call centres to call me and try to sell stuff when I keep telling them not to call me. #rubbishmobile

• 
  RitaM (@StensonRita) reported 31 minutes ago

  @ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8