3 (Three) Outage Report in Bishops Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bishops Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Harlow.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
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| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bishops Stortford, England
Latest outage, problems and issue reports in Bishops Stortford and nearby locations:
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥
(@MaxdMerc) reported
from
Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Dan Vitale
(@danvitale) reported
from
Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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Webby
(@ABeardedWebb) reported
from
Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Lynch
(@claremlynch19) reported
@ThreeUKSupport No. We had never used them so they were forgotten. And I had no access to our joint email so couldn’t reset. But we had a 3 way phone call with Three where he gave authority for me to be the full account holder but you guys never fully did it. We’ve both asked to close account
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H
(@trouvailler_) reported
@ThreeUKSupport is Wi-Fi calling down? Not working in E16. Seems to be happening every few weeks.
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Jacko 💙
(@1066jacko) reported
@ThreeUK @ThreeUKSupport no coverage in LONDON again no coverage in CAMBRIDGE you never respond to issues on here, at what point does this become a breach in my contract with you? I can’t wait to get back to Ee where I had none of this!!
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Owen Williams
(@OwenWilliams500) reported
Hi, @ThreeUKSupport , a month to the day after the last outage, I find myself asking again, any problems in BD17? After nearly 10 years with @ThreeUK lack of signal at home, inability to switch to better deal, and more regular outages is making me reconsider :(
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Clare Lynch
(@claremlynch19) reported
@ThreeUKSupport No. I’m terrified about getting stuck in it with no help but have no idea how to challenge that default payment (which is £32 and wrecking my ability to get credit)
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Mike Dailly™ 🏴💙
(@mdf200) reported
@AndyCarolan @ThreeUK I wonder if that’ll drop as the network loads up…..
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jai shri ram
(@Drmanikmathur) reported
@ThreeUK guys I am stuck in covid restrictions abroad please help me to make a bills please
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Kimberley
(@MissKimKH) reported
@ThreeUKSupport What's going on with service in B75, Sutton Coldfield again?! Had a text days ago saying work is taking place until 10/1/22, it's still playing up now 🙄.
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Patrick Redknap
(@PatrickRedknap) reported
@ThreeUK How am i supposed to naivgate your support without access to my device/dongle or the phone number..... so frustrating.... also your site won't let me log on by email....
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The Phone Guy
(@ThePhoneGuyUk) reported
@ThreeUK I have finally had enough! Your network connection and stability issues are SO bad, that you have now lost a 10 year+ loyal customer. Overcrowding your network has just lost you two contracts. It is 2022 FCS, sort it out.