3 (Three) Outage Report in Bishops Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bishops Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Great Dunmow, Harlow, Hertford, Ware, Chipping Ongar and Bishops Stortford.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Phone | ||
TV | ||
Phone | ||
Phone |
Community Discussion
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3 (Three) Issues Reports Near Bishops Stortford, England
Latest outage, problems and issue reports in Bishops Stortford and nearby locations:
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Kevin Wilkins (@KevinWilko) reported from Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Shannon Noquet - page (@Shannon1music) reported from Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Dan Vitale (@danvitale) reported from Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Mark Steward (@Dronny66) reported from Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Dan Vitale (@danvitale) reported from Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Charlotte (@chardean_x) reported from Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported from Broxbourne District, England
@Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Webby (@ABeardedWebb) reported from Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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John Gregory🇬🇧 (@JohnGregory0532) reported from Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Craig Clark 😛 (@cclarky85) reported from Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Nikki Sturman (@NikkiSturman) reported from Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Nikki Sturman (@NikkiSturman) reported from Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale (@danvitale) reported from Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Smithwhite (@DavidSmithwhite) reported
@ThreeUK @ThreeUKSupport please stop calling me several times a day and hang up!
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David McGrath (@cunnyfunt87) reported
@Jade19882 @TalkTalk Don’t go with @ThreeUK just as bad. Ring you every 2 minutes to ask how your ******* day is
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Andy Day (@AndyDay1982) reported
Why is it so difficult to login to my three account for broadband? I can login for my mobile phone account, but broadband nowhere..same company, why don’t they put both broadband & mobile contracts all under one roof? Ridiculous. #three @ThreeUK @ThreeUKSupport @three_broadband
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Maff (@MegaMaff80) reported
@ThreeUK your coverage in Milton Keynes is bordering on unacceptable!! So poor!!
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Fiona W (@fio_w) reported
@ThreeUKSupport I topped up £10 last Saturday with the 4gb add on. Havent even used 2gb of it, and I've been unable to go online for 2 days now unless I'm at home and using wifi. Extremely unhappy and wondered what the problem is?
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Adam (@only_jokering) reported
@ThreeUK having troubles using the codes for Cineworld through Three+. Dino if that's a you or them thing, but it's certainly frustrating. First 2 worked no problem, now a weekly issue.
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A1isonG1ynn 💙 (@GlynnAlison) reported
@ThreeUK @ThreeUKSupport Having problems with calls in N16 for the last 4 days. When will it be fixed?
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JoMac69 (@JoMcaulay) reported
@ThreeUK Will I keep my number tho? And if this doesn't work what happens then?
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Kenyan Doll 🦄 (@treyc_baby) reported
@threeuk are the WORST PHONE NETWORK COMPANY EVER. !! i swear I tweet this almost every month. Useless customer service.
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Ali (@adam19832017) reported
@ThreeUKSupport I’ve contacted numerous times and I’m more than happy to talk about my experience. I’ve been with three for two months and the complaint to OFCOM is specifically about your phone advisers the coercive tactics to keep customers, and misleading service needed reporting.