3 (Three) outages and service status in Bishops Stortford, England

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 1 minute ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Dan Vitale (@danvitale) reported 4 minutes ago from Harlow, England

  @ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 6 minutes ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Chris Longman (@ChrisLongman2) reported 7 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

• 
  Dan Vitale (@danvitale) reported 9 minutes ago from Takeley, England

  @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

• 
  Shannon Noquet - page (@Shannon1music) reported 12 minutes ago from Ware, England

  @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

• 
  Simon Carter (@Scoutsscarter) reported 21 minutes ago from Bishop's Stortford, England

  So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

• 
  Kevin Wilkins (@KevinWilko) reported 22 minutes ago from Ford End, England

  @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

• 
  Mr. A (@FABJR7) reported 28 minutes ago from Harlow, England

  @ThreeUKSupport @ThreeUK WHAT THE HELL IS GOING ON WITH YOUR NETWORK!!!! HOW CAN YOU OFFER CUSTOMERS “UNLIMITED” DATA WHEN YOU CANNOT BLOODY USE IT! PATHETIC! I WANT TO LEAVE!!!!

• 
  Nikki Sturman (@NikkiSturman) reported 38 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  Dan Vitale (@danvitale) reported 40 minutes ago from Takeley, England

  @ThreeUK No point pimping new phones if your network is not up to it.

• 
  Webby (@ABeardedWebb) reported 40 minutes ago from Harlow, England

  Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

• 
  Charlotte (@chardean_x) reported 40 minutes ago from Broxbourne District, England

  not had signal in my house on my phone since March @ThreeUK please sort your customer service out

• 
  Chris Longman (@ChrisLongman2) reported 45 minutes ago from Bishop's Stortford, England

  @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

• 
  Brian Bowden (@zbmb90) reported 53 minutes ago from Stanstead Abbotts, England

  @ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?

• 
  Paul Morrison (@psmorrison) reported 56 minutes ago from Stansted Mountfitchet, England

  @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

• 
  Brendon Morgan (@nutterguy) reported 56 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭

• 
  💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported 56 minutes ago from Broxbourne District, England

  @Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.

• 
  Craig Clark 😛 (@cclarky85) reported 57 minutes ago from Harlow, England

  @ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

• 
  Mr Green (@fitchlea) reported 57 minutes ago from Stansted Mountfitchet, England

  @sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported 2 minutes ago

  @ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?

• 
  Tommy Craig CSC (@tommycraigcsc) reported 6 minutes ago

  @ThreeUK an absolute joke of a customer services no use to anyone.

• 
  Rod Pascoe (@RodPascoe) reported 6 minutes ago

  @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

• 
  Robert THOMPSON (@RobertT63939769) reported 7 minutes ago

  @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

• 
  Joanne (@J08NNE) reported 7 minutes ago

  @EmmaAndrews95 @ThreeUK @iD_Mobile_UK thanks, my issue is with the broadband since this morning. I've reported it to support and they tried to troubleshoot it, then just said similar to the attached "we are aware of a problem and working to resolve it"

• 
  Me (@nickyboy1886) reported 7 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  brendan (@kegger1664) reported 10 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  HMoody (@MissMoody79) reported 11 minutes ago

  @ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice

• 
  Reformdbohemian (@reformdbohemian) reported 15 minutes ago

  If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.

• 
  Keith (@Keith5978673925) reported 18 minutes ago

  @ThreeUK When will the tower in Ab11 be fixed? It’s been down for maintenance for 9 weeks now. 2MBPS download speeds just don’t cut it. Ask EE to borrow a competent engineer.