3 (Three) Outage Report in Bishops Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bishops Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Saffron Walden |
Internet | |
| Saffron Walden |
Phone | |
| Hertford |
Internet | |
| Harlow |
Phone | |
| Saffron Walden |
Phone | |
| Hoddesdon |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Bishops Stortford, England
Latest outage, problems and issue reports in Bishops Stortford and nearby locations:
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Dan Vitale
(@danvitale) reported
from
Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Webby
(@ABeardedWebb) reported
from
Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@chrisdubz7) reported
@ThreeUKSupport More proof that your customer service is atrocious, you’re now accusing me of lying? Over the phone initially, and then your website chat. 15 working days later, still no pac code. You are obliged by law to provide my pac code within 2 working days. @Ofcom
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Jake Williams
(@JakeW1310) reported
@ThreeUKSupport Hi, is there a mobile data signal issue in Hinckley Town Centre lately? Postcode area LE10. Last few weeks the signal in the Town has been absolutely dreadful! Today Im struggling to even do phone calls.
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Hakeem Baloch
(@HakeemWadhela) reported
@ThreeUKSupport My contract was supposed to end in the September and I have contacted the live support before end this contract once the 24 months completed but it seems like the contract have not been cancelled yet & I have been asked to pay the amount for the months in which I haven’t used 3.
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Adam Crawford
(@AdzCrawford2003) reported
@ThreeUKSupport I get the same issue with my 5G box.
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Dylan Jay
(@Dylanjay04) reported
@TRNSMTfest @ThreeUK Poor
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foe co
(@maybe_co9) reported
@ThreeUK is actually the worst service provider. there’s little to no signal in half of london with them
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Chris
(@chrisdubz7) reported
@ThreeUKSupport You said you ‘can promise this isn’t the case?’ I can assure you that it is the case, so don’t accuse me of lying. I’ve requested my pac code twice and been fobbed off by your team twice - instead trying to encourage me to cancel the other deal whilst in cooling off period. 1/2
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Chris
(@chrisdubz7) reported
@ThreeUKSupport Well that is also the case, unlawful sales tactic holding my pac code whilst pressuring to cancel my other deal in cooling off period in order to try to retain me as a customer. @Ofcom report will be in unless you resolve this today (I have full script of webchat for proof). 1/2
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James Docherty
(@JamesDocherty17) reported
@TRNSMTfest @ThreeUK That’s a piss poor line up
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rachel🍀
(@rachelderry2) reported
@Cheesy_beano @TRNSMTfest @ThreeUK nah you’ll be sound they never stick by that, no one’s gets id’d