3 (Three) Outage Report in Bishops Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Bishops Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Hertford |
Internet | |
| Harlow |
Phone | |
| Saffron Walden |
Phone | |
| Hoddesdon |
Phone | |
| Harlow |
Phone | |
| Buntingford |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Bishops Stortford, England
Latest outage, problems and issue reports in Bishops Stortford and nearby locations:
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Webby
(@ABeardedWebb) reported
from
Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Dan Vitale
(@danvitale) reported
from
Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
@ThreeUKSupport @ThreeUK Yes, I have and was told about 12 months ago that you are working in my area to improve speeds but it's not improved. I'm in London E17 and using a Redmi Note 9. There's nothing wrong with my phone, all the settings are correct. It's your network!
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Diana Field
(@DianaFieldUK) reported
Absolutely terrible that I can't use my phone as a hotspot abroad to do a few bits of work on my laptop that isn't possible on my phone. Especially as I'm only using it 4 days a month while docked in the states. 🚢 What am I paying for again? @ThreeUK @ThreeUKSupport
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David Otoo
(@xtianfaces) reported
This might be my last year with @ThreeUK after 15 years+. Too many dead spots. Very difficult to browse anywhere outskirts of London. Always no reception at Barking. No reception inside large buildings. It appears service quality is falling. E16 boy. RM postcode soon.
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Kevin Band
(@KevB_64) reported
@ThreeUK @ThreeUKSupport I’ve never experienced such poor customer service as I got this morning. I have Three home broadband. This morning, Internet completely down, even after restarting several times. Seems there is planned work on the mast. Why were we not warned?
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Lily Shalmani
(@lilyshalmani) reported
@ThreeUKSupport I paid for the handset on the 19th September and cancelled the contract on the 24th as my previous network provider offered me a better deal so yea within the cooling off period.
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The Memedalorian
(@mxtthewpxrker) reported
Yo @ThreeUK my 4g service has honestly been shocking for almost the entire month I’ve been with you! Nothing loads properly, dead zones where you supposedly have coverage, now I know why it’s unlimited, because I never have any
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUKSupport They said to If you want to cancel your contract you have to pay remaining amount and I don't want to pay if I am not get nothing so
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Benjamin
(@bennys1) reported
@ThreeUKSupport @daniel_lc123 Until they cancel your rolling contract to force you to upgrade and hence lose the free roaming.
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUKSupport I want new phone or my cancel my contract at no cost
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Andrew
(@awatterson999) reported
@ThreeUK Your Mobile data is awful. Full signal strength on 4G and getting less than 2Mbps. What's going on?