3 (Three) outages and service status in Bishops Stortford, England

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  Brian Bowden (@zbmb90) reported 4 minutes ago from Stanstead Abbotts, England

  @ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?

• 
  Brendon Morgan (@nutterguy) reported 6 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭

• 
  💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported 7 minutes ago from Broxbourne District, England

  @ThreeUKSupport I hope so because this is poor.

• 
  Webby (@ABeardedWebb) reported 9 minutes ago from Harlow, England

  Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

• 
  Dan Vitale (@danvitale) reported 16 minutes ago from Takeley, England

  @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

• 
  Nikki Sturman (@NikkiSturman) reported 17 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 18 minutes ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Dan Vitale (@danvitale) reported 19 minutes ago from Takeley, England

  @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

• 
  Shannon Noquet - page (@Shannon1music) reported 20 minutes ago from Ware, England

  @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

• 
  Dan Vitale (@danvitale) reported 23 minutes ago from Bishops Stortford, England

  @ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

• 
  Dan Vitale (@danvitale) reported 24 minutes ago from Takeley, England

  @GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?

• 
  Julia Watson (@J25Julia) reported 32 minutes ago from Great Dunmow, England

  @ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.

• 
  Simon Carter (@Scoutsscarter) reported 33 minutes ago from Bishop's Stortford, England

  So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

• 
  Nikki Sturman (@NikkiSturman) reported 34 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  Chris Longman (@ChrisLongman2) reported 39 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

• 
  Mark Steward (@Dronny66) reported 39 minutes ago from Bishop's Stortford, England

  I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

• 
  💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported 40 minutes ago from Broxbourne District, England

  @Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.

• 
  Paul Morrison (@psmorrison) reported 50 minutes ago from Stansted Mountfitchet, England

  @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

• 
  Dan Vitale (@danvitale) reported 51 minutes ago from Harlow, England

  @ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!

• 
  Chris Longman (@ChrisLongman2) reported 55 minutes ago from Bishop's Stortford, England

  @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BritainAnon (@BritainAnon) reported 6 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  Richie Jay (@RichEIREjonesy) reported 8 minutes ago

  @skunkcityseeds @ThreeUK My 5g was dropping out to 3g a lot over the past few days ,never really seen it do that before

• 
  Álvaro Pétrus (@AcgbPetrus) reported 9 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Mushtaq Khan (@mushtaqkhan7637) reported 9 minutes ago

  @ThreeUK is the internet down in b138bj Birmingham there is no connection

• 
  Damien Charlesworth (@Damienc1985) reported 11 minutes ago

  @ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!

• 
  Ross Knight (@RossKnight97) reported 11 minutes ago

  You lot @ThreeUK are con artists. I phone up to pay a bill, only gives me option to pay airtime, no option to pay device, no human beings work for you at all, just autobots Worst service ever, worst communication ever, laziest service, honestly fold your company, load of shite

• 
  Stu Nicholas (@pubisclosed) reported 12 minutes ago

  @ThreeUKSupport after many attempts I can’t get any help on my issue. This is just ridiculous

• 
  hannah kozak (@hannahkozak) reported 18 minutes ago

  @dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.

• 
  ⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported 19 minutes ago

  @ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?

• 
  John F (@JohnF74683580) reported 19 minutes ago

  @ThreeUK any issues in Coventry CV2 area ? The whole network is down