3 (Three) outages and service status in Bishops Stortford, England

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  Brendon Morgan (@nutterguy) reported 34 seconds ago from Bishop's Stortford, England

  @ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭

• 
  Mr Green (@fitchlea) reported 7 minutes ago from Stansted Mountfitchet, England

  @sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service

• 
  Mark Steward (@Dronny66) reported 8 minutes ago from Bishop's Stortford, England

  I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

• 
  Brendon Morgan (@nutterguy) reported 10 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport CM23 and its a Huawei Mate 10 Pro and a few other devices. Even when I've got close to full 4G the speed are pretty bad and don't get me started on the connection between here and Cambridge when I'm on the train. Happy to send more info if needed.

• 
  💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported 10 minutes ago from Broxbourne District, England

  @Three_Is_Broken @ThreeUKSupport I can relate to this tweet. They did work in my work area and since then it has been next to nothing. Although always 2 bars of 4G, the strength is poor at -117dbm.

• 
  Shannon Noquet - page (@Shannon1music) reported 12 minutes ago from Ware, England

  @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

• 
  Simon Carter (@Scoutsscarter) reported 21 minutes ago from Bishop's Stortford, England

  So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

• 
  Dan Vitale (@danvitale) reported 21 minutes ago from Harlow, England

  @ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!

• 
  Kevin Wilkins (@KevinWilko) reported 22 minutes ago from Ford End, England

  @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

• 
  Chris Longman (@ChrisLongman2) reported 23 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

• 
  💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported 23 minutes ago from Broxbourne District, England

  @ThreeUKSupport I hope so because this is poor.

• 
  Julia Watson (@J25Julia) reported 31 minutes ago from Great Dunmow, England

  @ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.

• 
  Brian Bowden (@zbmb90) reported 31 minutes ago from Stanstead Abbotts, England

  @ThreeUKSupport What’s going on? I have submitted a formal complaint. I no longer have home broadband and now I receive this! From Three: Your Mobile Broadband account is overdue which means your services will be suspended if there's no payment made.

• 
  Dan Vitale (@danvitale) reported 35 minutes ago from Takeley, England

  @ThreeUK No point pimping new phones if your network is not up to it.

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 36 minutes ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Dan Vitale (@danvitale) reported 48 minutes ago from Takeley, England

  @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

• 
  Webby (@ABeardedWebb) reported 48 minutes ago from Harlow, England

  Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

• 
  Dan Vitale (@danvitale) reported 50 minutes ago from Takeley, England

  @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

• 
  Charlotte (@chardean_x) reported 59 minutes ago from Broxbourne District, England

  not had signal in my house on my phone since March @ThreeUK please sort your customer service out

• 
  Paul Morrison (@psmorrison) reported 59 minutes ago from Stansted Mountfitchet, England

  @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  「Fictitious Person」🏴‍☠️ (@Good_Bye_Earth) reported 4 minutes ago

  @ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please

• 
  Emma Andrews (@EmmaAndrews95) reported 6 minutes ago

  @ThreeUK @iD_Mobile_UK your coverage is down in the Hull area, my partner cannot get any phone signal today so cannot make calls or texts and has no Internet!

• 
  A-I (@Unlucky_Dude2) reported 9 minutes ago

  @ThreeUKSupport @ThreeUK i have been getting charged by applepay. I have never used applepay and have 5 transactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my playstore acc on my android phone. What scam is this?

• 
  Ross Knight (@RossKnight97) reported 14 minutes ago

  You lot @ThreeUK are con artists. I phone up to pay a bill, only gives me option to pay airtime, no option to pay device, no human beings work for you at all, just autobots Worst service ever, worst communication ever, laziest service, honestly fold your company, load of shite

• 
  K (@KRUNAL1) reported 18 minutes ago

  @ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people

• 
  Roraigh Price (@R0ARS) reported 18 minutes ago

  @_CaffeNero_ could you confirm weather or not Caffe Nero is still part of the @ThreeUK coffee network's £1 deal ?

• 
  Trudi Price (@thedude310777) reported 21 minutes ago

  I'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty

• 
  janice hughes (@jandh65) reported 23 minutes ago

  @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.

• 
  FINGERSJOHN✌ (@jnafr) reported 28 minutes ago

  Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

• 
  Jonathan 🇺🇦 (@GayToryJon) reported 29 minutes ago

  How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….