3 (Three) outages and service status in Bishops Stortford, England

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  Brendon Morgan (@nutterguy) reported 1 minute ago from Bishop's Stortford, England

  @ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭

• 
  Kevin Wilkins (@KevinWilko) reported 5 minutes ago from Ford End, England

  @ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

• 
  Chris Longman (@ChrisLongman2) reported 6 minutes ago from Bishop's Stortford, England

  @ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.

• 
  Dan Vitale (@danvitale) reported 6 minutes ago from Harlow, England

  @ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!

• 
  Webby (@ABeardedWebb) reported 6 minutes ago from Harlow, England

  Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

• 
  Craig Clark 😛 (@cclarky85) reported 13 minutes ago from Harlow, England

  @ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

• 
  Brian Bowden (@zbmb90) reported 13 minutes ago from Stanstead Abbotts, England

  @ThreeUKSupport Now the the Three Home Signal has been switched off, I can barely get a 3G signal (one bar if I’m lucky)! How can I get it restored as I can’t rely on wifi for making calls?

• 
  Julia Watson (@J25Julia) reported 18 minutes ago from Great Dunmow, England

  @ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.

• 
  John Gregory🇬🇧 (@JohnGregory0532) reported 26 minutes ago from Broxbourne District, England

  Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

• 
  Chris Longman (@ChrisLongman2) reported 29 minutes ago from Bishop's Stortford, England

  @ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.

• 
  Nikki Sturman (@NikkiSturman) reported 37 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  💥 Mᴀx’ᴅMᴇʀᴄ ❖ Gαvlαr💥 (@MaxdMerc) reported 40 minutes ago from Broxbourne District, England

  @ThreeUKSupport I hope so because this is poor.

• 
  Simon Carter (@Scoutsscarter) reported 43 minutes ago from Bishop's Stortford, England

  So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

• 
  Shannon Noquet - page (@Shannon1music) reported 44 minutes ago from Ware, England

  @ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

• 
  Dan Vitale (@danvitale) reported 44 minutes ago from Bishops Stortford, England

  @ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

• 
  Paul Morrison (@psmorrison) reported 45 minutes ago from Stansted Mountfitchet, England

  @RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢

• 
  Dan Vitale (@danvitale) reported 46 minutes ago from Takeley, England

  @ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.

• 
  Dan Vitale (@danvitale) reported 51 minutes ago from Takeley, England

  @ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved

• 
  Dan Vitale (@danvitale) reported 54 minutes ago from Takeley, England

  @ThreeUK No point pimping new phones if your network is not up to it.

• 
  Mr. A (@FABJR7) reported 57 minutes ago from Harlow, England

  @ThreeUKSupport @ThreeUK WHAT THE HELL IS GOING ON WITH YOUR NETWORK!!!! HOW CAN YOU OFFER CUSTOMERS “UNLIMITED” DATA WHEN YOU CANNOT BLOODY USE IT! PATHETIC! I WANT TO LEAVE!!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Chappell (@MarkChappe93649) reported 3 minutes ago

  @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

• 
  🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported 4 minutes ago

  @ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.

• 
  FINGERSJOHN✌ (@jnafr) reported 5 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  Ateeb (@NawazAteeb) reported 9 minutes ago

  @ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are

• 
  Alexander Bragin (@SkaterMadnes) reported 10 minutes ago

  @tsbains64 @ThreeUK The whole thing is ****. I am leaving Three as a result

• 
  C Lloyd (@clloyd3003) reported 11 minutes ago

  @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

• 
  Ryan Bridgewater (@ryanbridgewater) reported 11 minutes ago

  @ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have

• 
  JaxRalph1992 (@JaxRalph1992) reported 13 minutes ago

  @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

• 
  Dripping Tap (@tapdripping) reported 13 minutes ago

  @ThreeUK I’m in Burry Port SA16 0RS There is zero mobile signal either 4G or 5G Can you advise when it will be restored?

• 
  Tommy Craig CSC (@tommycraigcsc) reported 16 minutes ago

  @ThreeUK an absolute joke of a customer services no use to anyone.