3 (Three) Outage Report in Bishops Stortford, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bishops Stortford, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Saffron Walden |
Internet | |
| Saffron Walden |
Phone | |
| Hertford |
Internet | |
| Harlow |
Phone | |
| Saffron Walden |
Phone | |
| Hoddesdon |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Bishops Stortford, England
Latest outage, problems and issue reports in Bishops Stortford and nearby locations:
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Charlotte
(@chardean_x) reported
from
Broxbourne District, England
not had signal in my house on my phone since March @ThreeUK please sort your customer service out
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Dan Vitale
(@danvitale) reported
from
Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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John Gregory🇬🇧
(@JohnGregory0532) reported
from
Broxbourne District, England
Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance
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Webby
(@ABeardedWebb) reported
from
Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Shannon Noquet - page
(@Shannon1music) reported
from
Ware, England
@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ross McKillop
(@rsmck) reported
I wonder when will @ThreeUK / @SMARTYMobileUK start complying with UK General Condition C6 ?.. Three calls in the last 30 mins from an Amazon scammer in India using spoofed numbers in the O2 range that aren't active on the network. Do better (not just you, the whole* industry)
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stuart mckenzie
(@stumck46) reported
@TalkTalk internet and phone still not working now @ThreeUK 4g not working properly and both have shocking customer support
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Sylvia Milne 📚
(@Libmoggy) reported
@Mxnny691 @ThreeUKSupport So yours is stuck at Stoke. Mine is stuck at Hinckley on its way to Stoke #DPD No doubt if it finally gets to Stoke it will sit there for another few days due to an “unexpected issue”
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Ken Cheung
(@KenCheu55643372) reported
@ThreeUKSupport Hi. It’s still wouldn’t show me anything if I am Safari on my iPhone (it only says - Sorry, there’s been a problem).But, it is working fine if I am using my laptop browser.
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Michael Gerrard
(@Michael45520585) reported
@ThreeUKSupport Hi Jade, Im afraid I have not been given anyones contact details at the fraud team and have had to deal with it all through customer support. I do have a Case ID though
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Punk Is Dad
(@slslr138) reported
@ThreeUK can you tell your telephone staff to not be so rude! Talking over people is not a way to get a sale or offer good service.
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Chandra
(@Chandra63826964) reported
@adekoya_k @ThreeUKSupport Text @daverecovery01 to fix your account immediately
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Timmy
(@Timmy17672437) reported
@TutanotaTeam seems like @threeuk payed attention i dont have an account but can access login pages now.
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Know One Knows
(@CliveFlint) reported
@ThreeUKSupport Any chance of letting the devs know it’s broken so they could fix it?
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IKAY / イカイー
(@IKAY_SP) reported
Hey @ThreeUKSupport, I got a prepaid sim from you guys for my vacation in UK, but it doesn't work all the time... Despite my phone displaying me 4G, I can barely use mobile data. Is this a issue on your side or mine?