3 (Three) Outage Report in Great Dunmow, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Great Dunmow, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (33%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Great Dunmow, England
Latest outage, problems and issue reports in Great Dunmow and nearby locations:
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shafique
(@Shafiqu80901490) reported
@ThreeUKSupport Noor I have try all the things 3 have told and still does not work I nearly finished my contact with ur self and I don’t believe I will renew it I spent money for a service which I don’t get
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Rob Foster
(@fosteruk77) reported
@ThreeUK No signal since 20/05/21 - BR1/SE12 area,got told it will take a week to fix. Went down just b4 BTC markets crashed & also B`day tomoz .. Ie im a shitload down on my holdings & probably wont speak to ne1 for a few days ,Bet three still insist I pay the full bill tho :/
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Mrs_Really_Tired
(@vintage_Mommaa) reported
@ThreeUK ive never been a three customer in my life before but i cant wait to finish my 12 month sim deal ! These new price increases again are shocking ! And i dont know how your allowed to get away with it tbh.
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mercy/kairi
(@cyrodilicbrandy) reported
ugh @ThreeUKSupport is genuinely the worst internet i've ever used. disconnects every several minutes and have to manually restart it, done that around 10 times in the last two hours??? why am i paying for this
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John Hemmings
(@johnthecyclist) reported
@sapphiresteel @Three_Is_Broken @ThreeUKSupport I wouldn't hold your breath, I've had work on my local masts since Christmas. Told it would be resolved soon, total joke! They'll tell you a lie or offer you compensation rather than fix the problem. There infrastructure cannot meet demand.
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Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport Thank you for nothing. Have now cancelled everything as you guys have been as useful as a chocolate teapot. Worst customer service experience. Teams have no idea blame each other and “please speak to them” “they did it” no one takes ownership.
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Rob Foster
(@fosteruk77) reported
@ThreeUK BR1 Bromley north ... Every 3 months ure crap tech breaks ... Why can you not fix things permanently???? Had no signal for over 48 hrs - happens every 3 months like clockwork :(
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Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport Already informed you why. Check the thread. You have the worst customer service.
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Rob Foster
(@fosteruk77) reported
@ThreeUKSupport its br1 5bu ....not my phone as same on other one and partners ... Its the signal tower made of paper
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Adam Andrew Hayes
(@adamhayes900) reported
@Pseudomorph81 @ThreeUK @EE is so poor South Birmingham