3 (Three) Outage Report in Great Dunmow, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Great Dunmow, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Great Dunmow, England
Latest outage, problems and issue reports in Great Dunmow and nearby locations:
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Dan Vitale
(@danvitale) reported
from
Bishops Stortford, England
@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Webby
(@ABeardedWebb) reported
from
Harlow, England
Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK
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Dan Vitale
(@danvitale) reported
from
Harlow, England
@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow
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Nikki Sturman
(@NikkiSturman) reported
from
Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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KevCav
(@kevcaveney) reported
@ThreeUK just seen the announcement that Three is removing the free roaming. The outstanding bit of three was the customer service and roaming. Looks like a move at contact end 🙁🙁
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Simon Leary
(@Quak3r72) reported
@ThreeUKSupport I thought there was a premium on the service for when I was travelling abroad? My apologies for assuming that to be the case. Or have I been with you for that length of time that it has been and gone?
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Rob48🇬🇧💛
(@Rob4815) reported
@zsk £2 a day on a shite network like @Threeuk isn't going to stop one person going on holiday!
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Rob Perry
(@BadgerHUD) reported
@cjeam @SkyNews @ThreeUK They're a terrible network, you can't even travel in the UK without losing signal
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🦔
(@KateELangley) reported
@ThreeUKSupport hi, I picked up a new device last week and there's already air bubbles under the screen - your online chat service was unhelpful and just tried to sell me a new phone. Can you please tell me how I can get this exchanged?
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Natalie
(@acidnat) reported
My signal with @ThreeUK has always been terrible. I stuck with them because of free roaming. Since they have decided to get rid of it, I think it's definitely time I jumped ship!
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BigRomCFC
(@Joeyboogey) reported
@ThreeUK this is actually a stupid move. This will only effect people who accidentally use their phone abroad, must people will just revert back to buying a local EU sim thus three losing money.
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Andrew Douglas
(@AndrewD1553) reported
@ThreeUKSupport I’m already out of contract so on a 30 day rolling term. Does that mean I’ll be charged for roaming 30 days after the effective date? If so, please let me know how I can transfer my number to a competitor network. Only been a customer since 2012 after all !
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She. Me. Her.
(@SheeMeeHeer) reported
@ThreeUK Hi. So to clarify, as a customer who has been with you since your early days ( 2004), my Go Roam plan will not change? Please confirm. Cc @ThreeUKSupport
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norman tunna
(@MarkBeerstar58) reported
@ThreeUKSupport @DrNik28 Ignorant customer services. Cant even reply my tweets.dumb shits