3 (Three) Outage in Great Dunmow, Essex, England

@ThreeUKSupport @ThreeUK WHAT THE HELL IS GOING ON WITH YOUR NETWORK!!!! HOW CAN YOU OFFER CUSTOMERS “UNLIMITED” DATA WHEN YOU CANNOT BLOODY USE IT! PATHETIC! I WANT TO LEAVE!!!!

@ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.

@ThreeUKSupport Don't know of anyone else having issues but this a black spot of service for sure. I am having issues elsewhere but they are known signal issues (Cambridge station, Shelford Station, etc) in good coverage areas I do get good speeds. 😭

@ThreeUKSupport CM23 and its a Huawei Mate 10 Pro and a few other devices. Even when I've got close to full 4G the speed are pretty bad and don't get me started on the connection between here and Cambridge when I'm on the train. Happy to send more info if needed.

@CaseyDoran @TalkTalk @thinkbroadband Still down due to broken fiber apparently. My phone data is crap in the flat here as well (thanks @ThreeUKSupport) so I can't even watch Netflix or YouTube and I've had to for a run. 😭

Hi @ThreeUKSupport a month a go, I phoned up to get my contract turned to pay as you go and was told that I would get an information text about 48hours after with all the details (this never happened) and was also told that it would be today that it changed. (1/2)

@ThreeUKSupport Still awaiting refund - 6 weeks and counting, totally unacceptable and I’m tired off calling!!!!! Shocking service

@ThreeUKSupport Specifically I want to cancel a contract & speak to someone who can speak English to understand my complaint. Secondly I want to stop your nuisance calls from India. You are in breach of GDPR.

@ThreeUKSupport Just tell me where I can speak to someone who will undermy problem. Someone who doesn’t insult me by not knowing how to talk to me.

@ThreeUK hi will Three support e-sim when the iPhone X R is released next month

@EE @ThreeUK thanks EE. I will certainly transfer all my phones over to you once the contracts are up in a few months. Shocking ‘customer service’ from 3.

@ThreeUK problems in Hertfordshire... What's going on

Been at the front of the queue in the @ThreeUK store for 20 minutes now... why are all uk phone companies terrible at customer service...

@GaryLDN @ThreeUKSupport @EE Turn the 4g off and i find the 3 network works fine. Even for video streaming.

why did I decide to join @ThreeUK 🤮 I get no signal most of the time and data is slow Kmt

@ThreeUKSupport No as I have no signal at home only when Out xx

@ThreeUK literally the worst company, customer service and general service out there. You suck!

@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too

@jopkins @ThreeUK Yes. Doing planned network improvement today according to network status checker on the website.

@ThreeUK @ThreeUK could you first improve your customer service - 35mins and counting to speak to someone. Hugely #disappointed #poorcustomerservice

@YeahhImMee @ThreeUK @ThreeUKSupport It's been bad for a couple of months and seems to be getting worse. Ask for compensation. They've done it for others, including me. I got money off my monthly bill.

WORD OF ADVICE... Never, ever sign up to @ThreeUK @THREEUKSUPPORT - don't be blagged that their data network is any good. Shit company, shit service, non-existent customer service.

@ThreeUKSupport Tbh it isn't really sorted, i fail to see why you continued to debit us for a contract for 5 months after it was cancelled, especially since it took so many calls to cancel the contract. Not impressed 😒

@ThreeUKSupport hi. I’m currently in Cambodia and can’t call anyone or text anyone. Please can you help. International roaming is setup. Help!