3 (Three) Outage Report in Great Dunmow, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Great Dunmow, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Great Dunmow, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Halstead, Braintree, Great Dunmow, Harlow, Chelmsford, Chipping Ongar and Bishops Stortford.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Great Dunmow, England
Latest outage, problems and issue reports in Great Dunmow and nearby locations:
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Dan Vitale (@danvitale) reported from Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Simon Carter (@Scoutsscarter) reported from Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Mike Mackay (@mikemackay) reported from Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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⚓Ian⚓ (@SeadogSpurs) reported from Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Kevin Wilkins (@KevinWilko) reported from Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Mark Steward (@Dronny66) reported from Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Craig Clark 😛 (@cclarky85) reported from Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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Nikki Sturman (@NikkiSturman) reported from Harlow, England
@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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AdamLewisBull (@AdamLewisBull) reported from Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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eBayScope (@LouLuiScope) reported from Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUK be good if you get a signal on three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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A (@ayyyyx_) reported
@ThreeUK hi, I’m in the UAE & want to access roaming services but I can’t call you, can you help me please? @ThreeUKSupport
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M🇳🇬 (@12emannn) reported
@officialeman12 @ThreeUK Damn 😭😭
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The Tweet Of It (@acheekyaccount) reported
@ThreeUKSupport Absolutely rubbish response from your customer service team so far - only heard back today and been called back during normal working hours, which I stated in my email wasn't convenient. Man on the phone was rude, CLEARLY has not read my email and put me on hold for ages
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Herne the Hunter (@hernehunter7) reported
@ThreeUKSupport He just said he'd make a note of this, put the holding music on, then it hung up. Apart from the awful experience so far I'm more worried you've got my 3 SIM deals completely wrong
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Kelvin Eric Hughes 💙 (@KelvinEHughes) reported
@ThreeUKSupport I've done that and cancelled the direct debit. So what you are telling me is I have given you over £500 for nothing. Great. Let this serve as a warning to all @ThreeUK customers. They will rip you off. @O2 are much better. Won't be using you again. Very poor response.
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Vikram Shankar (@vikramaxe) reported
@ThreeUKSupport Hi support team, is there any issue with the network around Ascot area? My home broadband signal literally dropped to zero tower?
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Rachel Lesters Sugar Walls (@Madonnaisworse) reported
@ThreeUK my phone says I have 4G / 5G however I literally can’t even send a WhatsApp or receive a phone call. This is disgusting service what if someone was in danger ? What am I even paying for?
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eman (@officialeman12) reported
@12emannn they used to be so good but now they so **** @ThreeUK fix up
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Herne the Hunter (@hernehunter7) reported
@ThreeUK I negotiated 3 SIM deals on 11 January and just got a plan letter from but the details are completely wrong, now your customer service caller was useless and hung up on me? #NotHappy
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Lauren (@L4UR3_N) reported
@ThreeUKSupport It’s say No Service. Same on my old phone aswell so now have 2 phone contracts both with no service…