3 (Three) Outage Report in Great Dunmow, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Great Dunmow, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Great Dunmow, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Halstead and Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Great Dunmow, England
Latest outage, problems and issue reports in Great Dunmow and nearby locations:
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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William Poel
(@wpoel) reported
from
Little Baddow, England
Voice over WiFi is also down @ThreeUKSupport ....we understand nothing works all the time. But it might help if you put less effort into sales and marketing until the service is working. Will there be with any possibility of roaming with Vodafone?
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUK be good if you get a signal on three
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Craig Clark 😛
(@cclarky85) reported
from
Harlow, England
@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Mark Steward
(@Dronny66) reported
from
Bishop's Stortford, England
I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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Mr Green
(@fitchlea) reported
from
Stansted Mountfitchet, England
@sbrownstortford @ThreeUK Was with 3 for 15 years just changed to ID mobile half the price for the same service
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William Poel
(@wpoel) reported
from
Little Baddow, England
@8CW @ThreeUKSupport Three seems to be under-resourced in the UK. Some industry insiders are surprised it works at all. At least it could make more of an effort to keep users updated during an outage.
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi
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Daniel Upson
(@dan_upson) reported
from
Chelmsford, England
@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🦇 PGG | xMYHATREDx
(@xMYHATREDx) reported
@ThreeUK Signal has been beyond terrible last 3 years, seriously considering leaving… especially when you’re joining the hordes of companies throwing this sport in our face!
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Leon
(@ElsworthLeon) reported
@ThreeUKSupport Not a clue, I have raised complaints 4 times now on this specific issue and still no help. Now my services have been cut off and told I have not made the bill date on time. They’ve said multiple times that it will be cleared and put back to £80 as it’s their mistake.
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Gumpy
(@NBLoddon) reported
from
Northam, England
@ThreeUKSupport Do you have any idea when the mast at Northam Devon #5952 is going to be fixed it's been off two days now and I'm struggling with patchy internet and no phone signal?
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Helen Segebarth (A981194)
(@helenterrapin) reported
@ThreeUK Stuck on Emergency calls only again with NO signal. Disgraceful customer service from Three.
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Leon
(@ElsworthLeon) reported
@ThreeUKSupport I have had this explained multiple times. Still no help. Been a customer for 3 years and will no longer be staying. Nothing is ever sorted, constantly making phone calls to receive help and still passed about with no success.
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TweeterRoy 🇬🇧
(@AmoreBrexit) reported
@ThreeUKSupport Clearly there are issues! And there have been issues for a week. Maybe you can’t solve this so I will just move networks.
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Jason
(@lankylegohead) reported
@thealso @ThreeUK I didnt really have any complaints with GiffGaff when I was with them, except their signal was usually worse than people sat next to me on O2 (they use the same network, so thought that was weird).
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Christopher Pitt
(@CJ_PITT) reported
@ThreeUKSupport I’ve just been speaking to them, and they say they do not offer static IP addresses. If neither business nor consumer contracts support them, what can I do?
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Leon
(@ElsworthLeon) reported
@ThreeUKSupport Spoken to one of your colleagues to discuss early termination due to bad connection. I was told I only had to pay £495. Which I then stated if I didn’t pay the £495 would my services still remain the same and continue to be £80 per month. I was told yes it would be the same
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#FreeThoseInNeed
(@aysha_happy1) reported
@ThreeUKSupport If you were so keen to help you wouldn't have messed me about for over a bloody month