3 (Three) Outage in Great Dunmow, Essex, England

@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

@ThreeUK be good if you get a signal on three

@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time

@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

@ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

@ThreeUKSupport I really hope you at @ThreeUK can look into a whole raft of changes when it comes to outages and service status pages. The status for my postcode has remained in a degraded state for months. If you are to become a player in the home broadband sphere, you need to do a lot better!

@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

@ThreeUKSupport @ThreeUK WHAT THE HELL IS GOING ON WITH YOUR NETWORK!!!! HOW CAN YOU OFFER CUSTOMERS “UNLIMITED” DATA WHEN YOU CANNOT BLOODY USE IT! PATHETIC! I WANT TO LEAVE!!!!

@ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.

@ThreeUK is the worst UK mobile service provider by far. How did you guys get approved in a regulated industry ? To call you terrible would be a compliment

@ThreeUKSupport I hope so, too. I don't want to be paying out because of poor processes in your company. I don't understand why the phone you already sent can't be linked to the new contract, rather than sending out the exact same model again. You see how that's a ridiculous situation?

@ThreeUK Owe me over £90 in refund from their mistake. It has taken me over 5 months to sort this and it is still on going! Customer service disconnect on me every time I call! Sort it out - Don't use Three Mobile.

@ThreeUKSupport Zero signal for days now due to network issues according to your website. How can it take so long? Really unhappy.

@ThreeUKSupport Hi, so im still paying for a service that I can't use at this point. I cant even use my phone on the WIFI because the connection is so bad. Its probably been around 4 months now and just seems to be getting worse. Can you please advise? Thanks Ambre

@harryg1882 @ThreeUKSupport Probably another few years until rolled out to everyone. I’ll be honest had enough of this Micky mouse three network if they can’t pull this off what chance they have with 5G!!

@ThreeUKSupport Ah no, these are Razer support tickets... nothing for Three to do here. I just bought the phone from Three. It's a problem with a Razer Native app that needs fixing by Razer

@ChelseaFC @nikefootball @ThreeUK Worst shirt of premiere league

@ThreeUK @ChelseaFC Worst sponsorship deal ever! Bad luck.

@ThreeUKSupport hi - this number is your general support line, which offers no option to update my plan to the "data passport" it only offers data packages not specific to overseas roaming.