3 (Three) Outage in Witham, Essex, England

@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today

@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2

@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?

If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less

@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?

@ThreeUK be good if you get a signal on three

@ThreeUKSupport got no home wifi/ no internet on 4g ipad and 3g only on my iphone. ffs every week now. sort out the network. £100+ quid a month i'm paying for a service that drops all the time

@ThreeUKSupport signal in chelmsford absolutely shocking. been without use of my phone for 2 hours. trying to work. ffs no internet nothing. what's the point in having a phone when only use on this network is wifi

@ThreeUKSupport having terrible signal in chelmsford CM20DY literally one second it's decent next it's not

@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.

@ThreeUK trying to access my3 mobile number correct, forgotten password i never receive the email to reset

@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder

@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it

@ThreeUKSupport still no signal what is going on

@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

@ThreeUK your service is absolute trash. I can’t stream music but able to be on socials. Wtf

@ThreeUKSupport @snapchatsupport second day my Snapchat isn’t working on three data? People on other network is working fine however those on three as well not working? Turned my device off, uninstalled the app tried everything please help

@ThreeUKSupport Yes, three told me yesterday Netflix had admitted it’s their problem- obviously it’s not Netflix- please just be honest and admit three has an issue, too many people only on three having the same problems

@ThreeUKSupport please can you fix the issue I’m having accessing Netflix. The service and website aren’t working on my Three WiFi but work via EE (mobile data) which points to you having done something!

@ThreeUK pls tell ur people in customer service to not chat nonsense to a guy that knows his stuff, bare cap in y’all rap

@ThreeUKSupport I have had no signal on my phone for over a day now, any idea what is going on? Thanks

@ThreeUKSupport my 4G is not working so I can’t access the app store, netflix or snapchat. my friends who use Three also can’t access these apps :/

@ThreeUKSupport @AmieLambley @ThreeUKSupport why are you still not admitting this is a three issue. All other networks work fine and going via a vpn works- suggests an issue at your end

@ThreeUKSupport @SonradanEnglish Kirsty, you know very well what the issue is. Find a more diplomatic way, be truthful. @ofcom - they're at it again, constant lying, but their own higher lever support people admit the service in London has been broken for 7 months and that they withhold this info from customers

@ThreeUK how long will it be before the issue in NE37 1su is fixed please?