3 (Three) Outage in Witham, Essex, England

@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder

@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it

@ThreeUKSupport still no signal what is going on

@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile

@ThreeUK , i have tried for 10 days to transfer a number to you. Multiple messages on twitter and your company cannot help me. Disappointed doesn’t begin to cover it.

Hi @ThreeUKSupport a month a go, I phoned up to get my contract turned to pay as you go and was told that I would get an information text about 48hours after with all the details (this never happened) and was also told that it would be today that it changed. (1/2)

@ThreeUK. So sorry to sound off one, but your normally quite quick at responding. First tweet I sent yesterday or the day before. Anyway my My-Fi device is not working at all. I may ring you tomorrow, to resolve this issue. As I am busy now.

Not impressed @ThreeUK. As my. My-Fi device is still not working on my desktop or laptop. Brought two new cables, both not working. I twitted you before Christmas. No reply. Never had this trouble before from you. Just got no internet connection. Laptop recognising connection.

One of my internet connections is just shit. Just won’t connect to any of my devices. That’s after I’ve bought a new cable, for better connections. Still back to square one. @ThreeUK. Mobile phone fine. Just #MyFi device, I’m having issues with. Can’t be arsed to call. Not today.

@ThreeUKSupport Still awaiting refund - 6 weeks and counting, totally unacceptable and I’m tired off calling!!!!! Shocking service

@ThreeUKSupport Specifically I want to cancel a contract & speak to someone who can speak English to understand my complaint. Secondly I want to stop your nuisance calls from India. You are in breach of GDPR.

@ThreeUKSupport Just tell me where I can speak to someone who will undermy problem. Someone who doesn’t insult me by not knowing how to talk to me.

@ThreeUKSupport Yes we both have the latest version that phones and full internet. It's damn annoying as your signal is weak at home so need the app. It constantly does it. We've reinstalled too.

@ThreeUK you really need to work on your Three in Touch app. So many times we have tried to answer calls TIT intercepts on Pixel 2 but you get to buttons etc. We keep missing calls due to this poor app.

@EE @ThreeUK thanks EE. I will certainly transfer all my phones over to you once the contracts are up in a few months. Shocking ‘customer service’ from 3.

@MollyyRees @ThreeUK Molly. You had problems before with @Threeuk and your record should show this. So I would have thought they might have been a bit more polite.

@MollyyRees @ThreeUK I’m so pleased for you all. You should never have had all that hassle.

@MollyyRees @ThreeUK No problems. You could speak to your local Trading Standards who will tell you the actual words to use in the 3 Shop. They may ring the shop for you before go. You are entitled to a replacement. Just thought——- Have they actually turned the account on! If it’s a new account it

@MollyyRees @ThreeUK I know is may appear silly but the SIM card is not upside down.

Been at the front of the queue in the @ThreeUK store for 20 minutes now... why are all uk phone companies terrible at customer service...

@GaryLDN @ThreeUKSupport @EE Turn the 4g off and i find the 3 network works fine. Even for video streaming.

@ThreeUK your service is shit

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK My signal is bad at the best of times but now i cant even have a conversation with my mum (whos very ill in a care home) without losing signal. Im lucky if i can get through to her at all. I need to be able to talk to her.

@ThreeUKSupport 1/2 account no 7782531537, I was informed that the company is aware of all the trouble and the cancellations team is going to fix the issue on their end I am to ignore all the CRS messages and not to worry about it anymore.

@marcio_delgado @jimwaterson @SkyUK @ThreeUK @Poundland As I said, you get what you pay for. Ps - I also like Poundland, but I’m not going to expect Waitrose levels of service.

@ThreeUK Thanks for the recommendation to do the Shaw academy they have taken money from my account without permission, complete mess up on your part for putting out a keep busy message to your customers Thanks alot Three, I better get compensated for this shit Joke

@ThreeUKSupport please help me . New contract but same number . You haven't taken the money that was due on 29th . Not paying you manually as you took 2 lots last time and I had to wait weeks for a refund !

@ThreeUK I’ve been trying to talk with someone but your phone lines keep disconnecting after advising to use the chat facility on the app or website. The chat facility is showing as currently unavailable. Please help

Hey @ThreeUKSupport why are you putting my bills up in the middle of a pandemic, while you struggled to provide service to me for the last few months anyway, citing “work” that needs to be done or is already done but not done… depending on which advisor I speak to…

@ThreeUKSupport And the screen,link you supplied looks suspiciously similar to the link I had access to 2 weeks ago,when I complained about the same related issue-the team didn’t have access to billing information.I fear as usual,3 don’t care about their customers, no one seems to care

@VodafoneUK @EE @O2 @ThreeUK **** off with your 5g..4g seems to be doing ok. Research on lab mice shows that cause cancers in the brain because the radiation can bypass the brain blood Barrier. It's also deforms cells in the body.