3 (Three) Outage in Colchester, Essex, England

@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!

@ThreeUKSupport I did an online chat and resolved the issue.

@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder

@ThreeUKSupport still no signal what is going on

@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

Hi @ThreeUK my 4g is super slow too. No excuse as I live in town and full signal. I tested on an o2 and much speedier. I will be leaving as soon as my contract ends in October.

@ThreeUKSupport LTE is slow 3G is a bit better and it’s only mobile internet and I have done all the tricks are restarting.

. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile

@ThreeUKSupport Yes we both have the latest version that phones and full internet. It's damn annoying as your signal is weak at home so need the app. It constantly does it. We've reinstalled too.

@ThreeUK you really need to work on your Three in Touch app. So many times we have tried to answer calls TIT intercepts on Pixel 2 but you get to buttons etc. We keep missing calls due to this poor app.

Dear @ThreeUK #wivenhoe is a few miles out of #Colchester not exactly remote - yet no signal so unable to make a mobile call? Are you proud?

@ThreeUK why is your internet so shit today........ it's so slow

@ThreeUKSupport Almost a year now. Never had a problem until the last week.

@ThreeUK You’re unable to block a stolen phone... your website is not secure. My friend is having a great deal of difficulty getting answers and support. @Ofcom

@ThreeUKSupport She has just tried it now, and it is working now, but it reset on the 26th, so maybe that’s what it needed. She has 12 gb so normally not an issue, but being a driver, they are less busy and need to fill their time...not being reminded about this disaster

@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

@ThreeUK your service is currently unable to block sims despite the fact a friends phone has been stolen. Thieves are continuing to use the phone and cause issues. Your website is also currently insecure. Please address these issues urgently. #threeUK

@ThreeUKSupport Okay I understand that it just wasn't brought to my attention which sucks especially as this is my first time having my own phone contract. and no it doesn't.

@ThreeUK Been trying to leave for over a week I keep getting the run around from dept to dept. Nightmare! Crap service

@telfordlive @EE seems to be not passing any 4G data in Lawley; @ThreeUK is OK, but slow

@ThreeUKSupport hi. No service. AGAIN. This is especially disappointing during a lockdown >:(