3 (Three) Outage Report in Ipswich District, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ipswich District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈
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William Taylor
(@WilliamACTaylor) reported
from
Framlingham, England
@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUK is there a problem with the network I’m unable to receive call
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Gav Amante
(@Gavrielo) reported
from
Ipswich District, England
Hi @ThreeUK my 4g is super slow too. No excuse as I live in town and full signal. I tested on an o2 and much speedier. I will be leaving as soon as my contract ends in October.
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!
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Brian Sloan
(@briandsloan) reported
from
Ipswich District, England
@ThreeUKSupport I did an online chat and resolved the issue.
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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Ade Dehinbo
(@ade_dehinbo) reported
from
Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
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Chris Mapey
(@mapey) reported
from
Ipswich District, England
@ThreeUK @ThreeUKSupport Have you got internet issues today? My businesses can’t connect to any data service in IP4 or CO2 this morning. Was working, now multiple devices cannot connect
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls
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Sarah
(@selwoodsarah) reported
from
Ipswich District, England
@ThreeUKSupport I’m traveling 2 Greece & have been told internet switches to Turkish network. How do I stop this, I don’t want to spend anything outside my tariff.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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SoSavvy Mum
(@SoSavvyMum) reported
@ThreeUKSupport I went to the store and they couldn’t help me they suggested me contacting the complaints department can you please advise how to get in contact with them.
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Kieron Rutherford
(@KieronR94) reported
@ThreeUKSupport you are surely in breach of contract and no one seems to have a clue how to resolve the issue. I am paying for a tablet and I want what I am paying for! Just send a tablet to the three store in aylesbury and I will pick it up, its not hard. Im sick of chasing this
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Alexander Kenneth Martin Douglas
(@AlexJive) reported
@ThreeUKSupport No can’t change number. Anyway, they just have robots autodialling every number so that wouldnt help. Needs to be cut off at the source. No opt out link.
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Kieron Rutherford
(@KieronR94) reported
@ThreeUKSupport It's a complete nightmare!! I did speak to someone via that link and was advised that as the issue was logged in store there was nothing else to do until complaint was resolved. I emailed to the "proofs" address and was advised by a member from complaints I would receive a reply
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Bat Pilot 💙
(@t25bear) reported
@ThatSillyGinge @ThreeUK Luckily my work phone has full roaming and we are allowed to use it while not working… I also have a Vodafone data SIM for GA which charges £2 per day to use contract data while roaming which I think is fair (ish)
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Laura walton
(@Laurawa34473525) reported
@ThreeUKSupport So why when I call 333, i don't get through to anyone? How do I log a complaint? Thanks
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James Sanders
(@JamesLSanders) reported
@ThreeUKSupport I’m having some serious issues in Exeter at the moment. Been like this for a few weeks. Location: ///singer.round.fried all around this area using the phone for any data purposes is awful!
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EilidhD
(@shinystar12) reported
@ThreeUK That’s hilarious as when I was at Download festival 2 weeks ago, no one had any three service from arriving to leaving and had to hotspot from other networks!
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Angie
(@Historiangie) reported
Got my new broadband box from 3 and its meant ro be plug n play but it's not picking up any signal at all. Hey @ThreeUK how come my hub can't connect but my phone can?!
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Alexander Kenneth Martin Douglas
(@AlexJive) reported
@ThreeUK @ThreeUKSupport I make complaints about scam calls which you fail to sort and your answer is to send me your own spam texts about Robbie Williams and exercise apps I never asked for? Did the management change at 3? In the last 3 years the service has nosedived.