3 (Three) Outage Report in Ipswich District, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
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Brian Sloan
(@briandsloan) reported
from
Ipswich District, England
@ThreeUKSupport I did an online chat and resolved the issue.
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUK is there a problem with the network I’m unable to receive call
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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Gav Amante
(@Gavrielo) reported
from
Ipswich District, England
Hi @ThreeUK my 4g is super slow too. No excuse as I live in town and full signal. I tested on an o2 and much speedier. I will be leaving as soon as my contract ends in October.
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls
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William Taylor
(@WilliamACTaylor) reported
from
Framlingham, England
@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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RachT234
(@RachT234) reported
@rsmck @ThreeUK @ThreeUKSupport Am I seeing that correctly that they are using the regular number ending 1001 (or is that you calling them)? That can so easily be spoofed. Clearly their verification processes (and support in general!) support needs improving
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ℝ𝕦𝕤𝕤𝕖𝕝𝕝 𝔼𝕝𝕝𝕚𝕠𝕥𝕥
(@RussElliott96) reported
@ThreeUKSupport can I get a customer service email please
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AR crypto
(@ARcrypto12) reported
@ThreeUKSupport @QueenBreezyLDN What’s the point when they can’t deal with our problems, I came off the phone at 8.30 am to be told the people he needed to speak to were not picking up and he said he would phone me back around 2 hrs time….. still waiting
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AR crypto
(@ARcrypto12) reported
@surfnuttz @ThreeUKSupport @adriannorris Iv been told this merge could take up to 6 months to complete 😡 they’re fobbing us off to buy time Iv had the same problem for last 9 days today is the day I’m getting out of my contract and contracting the ombudsman
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RachT234
(@RachT234) reported
@ThreeUK @ThreeUKSupport offered a £50 goodwill gesture after my complaint — which I appreciate. But a payment can’t undo the distress, wasted time, or the poor training and lack of understanding staff showed. This is about accountability and making sure this doesn’t happen to others.
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love_always 💙
(@beclou4ever) reported
@ThreeUK Omf the service today is shocking, anyone else mobile and internet
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Clarkie
(@ClarkieThomson) reported
@ThreeUK No signal again this morning!!!
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hannah 🇵🇸
(@helloareulost) reported
@ThreeUKSupport my partner on your network has data, can make calls but hasn’t been able to receive incoming calls all day today - he is waiting to hear back about jobs and missed a phone GP appointment. can you fix this?
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Ross Henderson-McKillop
(@rsmck) reported
@RachT234 @ThreeUK @ThreeUKSupport Yep, regular number (which clearly isn't on the Ofcom DNO list!) and can be easily spoofed. Interestingly calling that number BACK leads to someone who can't talk about complaints. Terrible process.
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AR crypto
(@ARcrypto12) reported
@gleed_owen @ThreeUK They’re lying to you Emily I’m in the midlands and had same problem for last 9 days still problem this morning