3 (Three) Outage Report in Ipswich District, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ipswich District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
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Brian Sloan
(@briandsloan) reported
from
Ipswich District, England
@ThreeUKSupport I did an online chat and resolved the issue.
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈
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William Taylor
(@WilliamACTaylor) reported
from
Framlingham, England
@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!
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Gav Amante
(@Gavrielo) reported
from
Ipswich District, England
Hi @ThreeUK my 4g is super slow too. No excuse as I live in town and full signal. I tested on an o2 and much speedier. I will be leaving as soon as my contract ends in October.
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Ade Dehinbo
(@ade_dehinbo) reported
from
Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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Sarah
(@selwoodsarah) reported
from
Ipswich District, England
@ThreeUKSupport I’m traveling 2 Greece & have been told internet switches to Turkish network. How do I stop this, I don’t want to spend anything outside my tariff.
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUK is there a problem with the network I’m unable to receive call
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Marie 👓🧢19
(@mariebudgie1) reported
@ThreeUK why can't I get a reliable service from this network, I've tried phoning you & keep being disconnected, so have other people with me who are unfortunately with you, stores are closed, what are we to do? can't just be 4 of us having this issue.
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Patrick Hunt
(@accribute) reported
@ThreeUK I need help, I've got a new SIM - you've not used my PAC code by the date given and I cannot access the my three app. You're website doesn't give any details on how to contact a human being - desperate need of help
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Abi
(@rahuqrafcmiba) reported
@ThreeUK & @ThreeUKSupport I left you on Tuesday due to poor signal at home, but one of your competitors was worse and not as nice as you, I have my PAC and the original sim, how easy would it be to come back if I decide to do that?
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@Parlez_me_nTory
(@Parlez_me_nTory) reported
Dear @ThreeUK @ThreeUKSupport #ThankYou, your chap Jamie was a gent today, did me a great service, if you have a customer satisfaction survey please throw it my way #cheers
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Paul
(@paulh1988) reported
@ThreeUK 14 days have passed since and we still have not received a refund. My wife has contacted customer services but has been told the record cannot be found because the contract wasn’t live (4)
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Naz
(@Rajanaz786Zaib) reported
@ThreeUK keep dropping data signal definitely won’t be renewing my contract next time
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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Paul
(@paulh1988) reported
@ThreeUK We were lied to more than once about the status of the delivery. We requested to cover the £35 extra notice period but were told this was not possible because it was not an active account yet. We had to cancel the order (2)
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Paul
(@paulh1988) reported
@ThreeUKSupport We were lied to more than once about the status of the delivery. We requested to cover the £35 extra notice period but were told this was not possible because it was not an active account yet. We had to cancel the order (2)
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Marie 👓🧢19
(@mariebudgie1) reported
There you go @ThreeUK I'm out of the L12 area & my service is back on, but the 3 people I was with in L12 Liverpool, still have no service & cannot even contact you on their phones, they're all (unfortunately customers of 3) roll on February 2021, free of @Three contract.