3 (Three) Outage Report in Ipswich District, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ipswich District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ipswich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ipswich District, England
Latest outage, problems and issue reports in Ipswich District and nearby locations:
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Gav Amante
(@Gavrielo) reported
from
Ipswich District, England
Hi @ThreeUK my 4g is super slow too. No excuse as I live in town and full signal. I tested on an o2 and much speedier. I will be leaving as soon as my contract ends in October.
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Ade Dehinbo
(@ade_dehinbo) reported
from
Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUK is there a problem with the network I’m unable to receive call
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Brian Sloan
(@briandsloan) reported
from
Ipswich District, England
@ThreeUKSupport I did an online chat and resolved the issue.
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Sarah
(@selwoodsarah) reported
from
Ipswich District, England
@ThreeUKSupport I’m traveling 2 Greece & have been told internet switches to Turkish network. How do I stop this, I don’t want to spend anything outside my tariff.
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William Taylor
(@WilliamACTaylor) reported
from
Framlingham, England
@ThreeUK - I’ve been told to call one of your insurance team about one of my phones which is broken, but apparently that line is not open during Covid. Please can you advise as my Mrs is currently phoneless...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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H3ALY
(@xH3ALYx) reported
@ThreeUKSupport yet no one seems willing to update the bogus address on my account or take any form of action to resolve the issue. 2/2
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tweets by cian™ 🏳️🌈☘️
(@CianOMahony) reported
@ThreeUKSupport Hey there, my network has been down since this morning. I got a text saying my area was going to have no signal. Where would I be able to get an idea of when it will be fixed? Thanks!
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V Paranjpe (विक्रम)
(@ParanjpeV) reported
Brilliant response, clearly a #HowNotToWinAGoldMedal in #customerexperience #customerservice @ThreeUK @ThreeCare @ThreeIreland response "Emailing the Head of Customer Services is not possible as they do not deal directly with customers"
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Jepps
(@jepps_tom) reported
@ThreeUKSupport are there network issues in my area? GL8
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AB The First.
(@AM4COS) reported
@ThreeUK WORST CONNECTION EVER! ACTUALLY DISGUSTED
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Slybacon
(@Slybacon123) reported
@ThreeUKSupport @ThreeUK @Three_Is_Broken since you switched on 5g here (I sometimes get 1 bar signal), the 4g has become totally unusable. I've had to switch to 3g only for the last couple of weeks.
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Colin Marsh
(@MarshColin) reported
@ThreeUKSupport I have already contacted your customer support and they did nothing, telling me its a known fault and they are working on it that was 7 months ago
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport another night of poor network signal at home.
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AaRon
(@sickofusername5) reported
@ThreeUKSupport can you guys restart your big routers? No point in us trying to restart ours, not doing anything. Signal and mobile data has dropped flat last couple of days
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Whitey73 🏴🇬🇧🇺🇲🇮🇱
(@Whitey734) reported
@ThreeUK Try sorting out the service which has been down for days ...