3 (Three) Outage Report in Murton, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Murton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Murton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Murton, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Hartlepool, Sunderland and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Murton, England
Latest outage, problems and issue reports in Murton and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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japred chiu
(@japredchiu) reported
from
South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Bootsy
(@19bootsy68) reported
from
Dunston, England
What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bren 🚇🌈🦖
(@Woof1972) reported
@ThreeUK Is there an issue with 3G / 4G in the SS2 area ? It’s dropped right down for nearly two weeks now with barely two bars most of the time and often drops out completely. Normally it’s very good and no problem at all.
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Sarah Mountford
(@SarahBySarah) reported
@ThreeUK literally the worst customer experience of my entire life and gets worse with every attempt to fix it!!! 🤬🤬 #Horrific #biggestregret #poorcustomerservice
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Becky Seaton
(@BeckySeaton3) reported
@ThreeUK @ThreeUKSupport worst company for customer service I have ever experienced!! 🤬😡
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Cllr Fran Carpenter
(@CllrCarpenter) reported
@ThreeUK Hello. Can’t get through to you to sort out a My3 login. We want to check how many minutes one of our accounts has, as home working and expected to use personal phone. But can’t log into My3. Error every time. And can’t get through on 333. Is there an issue? Thank you!
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ACAB TITAN
(@thewordoftitan) reported
@ThreeUKSupport @i_maq "some problems do take a little longer to resolve than others" LOOOOOL this is half of the man's contract you've been inadequate for.
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James Evans
(@_jamesevs) reported
@ThreeUK why do you insist on providing the worst customer service and making complaints handling so diabolical that it leads to sheer frustration. Three have failed to provide service and goods to me and I'm still backed into a corner by you 4 weeks later. Unacceptable.....
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Mamay
(@artiphartie) reported
@ThreeUK please can someone contact me about an issue regarding changing my address for my accounts. I had differing replies from your agents and despite trying codes provided I am unable to login to my3
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Jak Malone🎃
(@JakMalonee) reported
@ThreeUK are by far the worst company I have ever dealt with. They are actively bad. Their operators will tell outright lies to get me off the phone. They have dodgy ties to these debt collection agencies. They are actually crooked. Their signal coverage is shite too.
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Sarah
(@bishopsl) reported
@pjkpjkenne @ThreeUK Same issue for me and family members. We have been trying since yesterday. Also can't login via the website as the phone number field is greyed out.
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Nerdboylawyer
(@quicksilverjack) reported
@ThreeUKSupport is there a problem with my3 at the moment?