3 (Three)

3 (Three) Outage Report in Murton, County Durham, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Murton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Murton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Murton, County Durham, England 05/31/2025 15:30

May 31: Problems at 3 (Three)

3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Murton, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Hartlepool, Durham and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomHartlepool Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Murton, England

Latest outage, problems and issue reports in Murton and nearby locations:

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • purplelime Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • Colins_kitten Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England

    @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • japredchiu japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DriveByBuddha North (@DriveByBuddha) reported

    @ThreeUKSupport When are you going to allow people who left three and came back to recreate accounts on three plus please? It's been months now and still not able to create an account because according to customer service you need to delete all the old accounts

  • rfc1970 james miller (@rfc1970) reported

    @craigyk_1872 @ThreeUK It’s really bad now that I can’t wait to leave them

  • Diana_Kempster Diana Kempster #OurMindsAreBeingManipulated (@Diana_Kempster) reported

    @ThreeUKSupport Have already left Three. Took nearly 3 hours & 2 phone calls + visit to the Three shop (told me 3 network was down!) to get PAC. I've been 3 customer for many years but swingeing price hike is a kick in the teeth for loyalty. Rejected your exorbitant charges & enforced contract.

  • CFCtoby20 Toby (@CFCtoby20) reported

    @Kingcanners @terrystuckshop @ThreeUK Looks awful on the shirt as well

  • Wayneyboy85 Wayne Kinder (@Wayneyboy85) reported

    @ThreeUKSupport I've absolutely had it with the lack of service now. Before a month ago, I used to get 2 bars of 5G for 50Mbps. Now, the same 2 bars give me less than 1Mbps. 4G has always been poor, with less than 1Mbps speeds. It's unbearable! Why should I pay for a non-service?

  • enbytv Henry Young (@enbytv) reported

    @ThreeUKSupport It’s because your systems were down apparently. I’ve managed to do it this morning thankfully.

  • YikeyCrikey1990 Howard (@YikeyCrikey1990) reported

    @ThreeUKSupport Credit limit may need lifting? Can you help me to check please? (And apologies for any language earlier!)

  • Olly97531 Olly (@Olly97531) reported

    @ThreeUKSupport I chatted on Thursday. Was told it would be back very soon and to raise a complaint, but what's the point? A complaint won't get me back online. I'm WFH and have now used 4 days annual leave because of this. Its not good enough.

  • the_kitologist Egon Schiele (@the_kitologist) reported

    @Kingcanners @ThreeUK I agree. Such reactionary thinking. Like Chelsea didn't do anything wrong. No one gave us a choice over who we were sold to (just as it is now). It's a time for support not abandonment.

  • S9my_B Miss B (@S9my_B) reported

    @ThreeUK @ThreeUKSupport You need to cancel my account FOC and either reimburse me for MY loses, or right off the rest of my contract. I will not pay for a service which I have not received.