3 (Three)

3 (Three) Outage Report in Murton, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Murton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Murton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Murton, County Durham, England 05/06/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Murton, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Durham, Sunderland and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomDurham TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

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3 (Three) Issues Reports Near Murton, England

Latest outage, problems and issue reports in Murton and nearby locations:

  • purplelime Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • japredchiu japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlfredaRAdams Alfreda (@AlfredaRAdams) reported

    @ThreeUKSupport I’ve been to the support section before so someone needs to call me to resolve this as I’m not going around the houses again. Sorry

  • CarefulWonderer Extraordinary Claims Need Extraordinary Evidence (@CarefulWonderer) reported

    @ThreeUKSupport my3auth.text.generic.error is still happening on trying to change password by the way. Any help?

  • RupeshParmarX Rupesh Parmar (@RupeshParmarX) reported

    @Ofcom had the same issue since the start of my contract, @virginmedia have try and fix it but it hasnt been fixed. It has got to the point where i have now purchased @ThreeUK broadband so i am paying 2 contracts,but vigin keep changing the goal posts to release me. Please help

  • AlfredaRAdams Alfreda (@AlfredaRAdams) reported

    @ThreeUKSupport Sorry Three I’ve been here before with still no satisfaction. Three are saying it isn’t my correct address so I get locked out then I don’t know my password but I have my number and I pay my bill so you tell me the solution.

  • AlexCStanley Alex (@AlexCStanley) reported

    @nicgibney @ThreeUKSupport @leoandrewvw They're a bit of a shower, aren't they.. I'm a customer too!

  • coolgiou Alex Gkiouzelis (@coolgiou) reported

    @ThreeUKSupport Phones calls arw erratic , sometimes it works some times it dosent . Voicemail dosent work properly , its been a mess since day one really. And when support try to call me , call diconnects.I've honestly had enough

  • omar192122 Omar Farooq (@omar192122) reported

    @ThreeUKSupport What's the point, no one seems to help

  • armyofcaitlin Cat (@armyofcaitlin) reported

    @colinstrickland @ThreeUKSupport I'm already at my door, clapping. But I shouldn't be misunderstood: I adore my three phone service in so far as the bits get to my antenna.

  • AlfredaRAdams Alfreda (@AlfredaRAdams) reported

    @ThreeUKSupport And three are saying my address does not match up either and I have given them all my address and they are still saying it doesn’t match up. HELP ME PLEASE

  • iamAbdulz A. K H A N (@iamAbdulz) reported

    @virginmedia Why can't you improve your signal? I am sick to death of very low Virgin mobile signals stand around -105 dBm 35 asu and compare to @ThreeUK stands at -86 dBm 54 asu much better than yours? Both Sims in @SamsungMobile S21 Ultra plus .