3 (Three) Outage Report in Gateshead, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Consett and Sunderland.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Bootsy (@19bootsy68) reported from Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Debbie (@debbieskywalker) reported from Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Martin Dean (@_MartinDean) reported from Blyth, England
@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Dylan McKee (@djmckee) reported from Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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JL (@JackLegind) reported from Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Ian Birch (@IanBirch1978) reported from Cramlington, England
@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
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AJU - 🌵 (@alltimeanja) reported from Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England
@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G
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Fiona Wilson (@fionaw24) reported from Blyth, England
@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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Lee Smith 🏳️🌈 (@leesmith_94) reported from Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Martin Dean (@_MartinDean) reported from Blyth, England
@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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minkewales (@minkewales) reported from Dunston, England
@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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AJU - 🌵 (@alltimeanja) reported from Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Jonathan Peat (@Funstie) reported from Walker Gate, England
@ThreeUK 3G not working in Newcastle!
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Andrew 🏳️🌈🇪🇺Ⓥ (@Stoddy75) reported from Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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Jonathan Peat (@Funstie) reported from Ponteland, England
@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Waterhouse (@aarowate) reported
@ThreeUKSupport I’ve lost count the amount of times I’ve reset the router and still nothing. It would be great if you could advise on a rough timeframe as your website stated your fixing the issue…..since Friday!!
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Steve Bremner (@SteveBremner) reported
Doing some research, seems I'm not the only person whose "handpicked" upgrades from @ThreeUK @ThreeUKSupport are more expensive than new cust deals! Someone in retentions is making poor decisions. 12+ years of business, and my "reward" is nothing short of insulting. #makeitright
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Lisa Robinson (@lisarobinson05) reported
@cineworld having trouble trying to use the code from @ThreeUK for £3 tickets today. Is there an issue with the website or the codes?
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S.F (@WalkInMyShoes12) reported
@ThreeUKSupport Rang up again today and was told by Shamshuddin that he can't cancel it as it's now way past the time I took it out. I canceled less than 24 hours after buying it on 17 march . He told me to pass it on to someone else ! Shocking
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S.F (@WalkInMyShoes12) reported
@ThreeUKSupport Rang up on the 17 march to cancel a SIM less than 24 hours after taking it out. Been charged and today got told to just pass the Aim on to someone else to pay as they won't cancel it!!
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Ilona McKie (@IlonaMcKie) reported
@ThreeUKSupport Support
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sean fitzpatrick (@seanfitzy01) reported
@ThreeUKSupport cancal my contact as I refuse to ring again to cancal spending an hour on the phone basically been told by 20 agents why I should not cancel the call centre is a nightmare no one listens
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ethan 👨✈️ (@onoyop) reported
@ThreeUK please. oh my god please fix your service I am on the verge of tears (not literally)
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Aaron Waterhouse (@aarowate) reported
@ThreeUKSupport Any idea on when the internet is going to be restored in the CM21 0LU? It’s been down for 5 days now!!
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James (@JamesyDunbar) reported
@ThreeUKSupport I will keep you informed but I'm currently dealing with Milan who has said he will try to help ,will advise if he can help as I've been on the phone and live chat since yesterday and getting nowhere at all