3 (Three)

3 (Three) Outage Report in Gateshead, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gateshead, England 05/08/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Consett, Sunderland and Cramlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomConsett Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

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3 (Three) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

  • Stoddy75 Andrew 🏳️‍🌈🇪🇺Ⓥ (@Stoddy75) reported from Seaton Delaval, England

    Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

  • djmckee Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • 19bootsy68 Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

  • Funstie Jonathan Peat (@Funstie) reported from Ponteland, England

    @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

  • fionaw24 Fiona Wilson (@fionaw24) reported from Blyth, England

    @ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

  • JackLegind JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • minkewales minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • leesmith_94 Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • dartmooravenger Dartmoor Avenger (@dartmooravenger) reported

    @Three_Is_Broken @ThreeUKSupport Have finally left my contract with Three home broadband, that was often running at 4mbps or less and am now enjoying EE at over 48mbps. I have 2 other slow mobile accounts with Three that will probably head the same way

  • saxbend 👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England

    I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

  • CreasedWhiteT Creased White T (@CreasedWhiteT) reported

    @ThreeUKSupport You’re staff are rude! They don’t listen! We can NEVER get through to a manager!

  • joekate ANDREW LAYBOURN (@joekate) reported

    @ThreeUKSupport We’re working as fast as we can to build a better, stronger network in your area. How long does it take, been like this since September 😡

  • Shell_Barrett Shell Barrett (@Shell_Barrett) reported

    @ThreeUKSupport I had issues which I got told compensation would be added to my account. £20 off my first bill and second bill scraped! This hasn’t happened?

  • Jonnewbury Jon Newbury (@Jonnewbury) reported

    @ThreeUKSupport don’t buy from three ordered phone In October 1 arrived still waiting for the other one will cancel both contracts @ThreeUK

  • 9madelaine9 CJ Major (@9madelaine9) reported

    @ThreeUKSupport Internet and phone down in NG17 since 1830 yesterday

  • Richard__Daniel Richard Daniel (@Richard__Daniel) reported

    @ThreeUKSupport I need to raise how awful your customer services is. I’ve been with Three for many years and recently upgraded my sim plan to a 24 months in Oct on the basis the first 6 months is £11. Twice I’ve been told on the chat that this will be actioned! Still nothing!!!

  • Justinas370 Justinas (@Justinas370) reported

    @kels80 @ThreeUKSupport @kels80 Did they solve your problem? I contacted again and they said they fixed it now.. but only two weeks have passed!!! and they are charging me again full price. I don't know what to do, their custumer service is not existed!

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @bella_EB @ThreeUKSupport And if you get no signal wherever you go, it most likely won't be a network issue. It's pretty impossible for three to have no service anywhere.