3 (Three)

3 (Three) Outage Report in Dunston, Gateshead, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Dunston, Gateshead, England 03/15/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunston, Gateshead, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Sunderland and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • minkewales minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • Funstie Jonathan Peat (@Funstie) reported from Ponteland, England

    @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • leesmith_94 Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • fionaw24 Fiona Wilson (@fionaw24) reported from Blyth, England

    @ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • djmckee Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • JackLegind JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • 19bootsy68 Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

  • Stoddy75 Andrew 🏳️‍🌈🇪🇺Ⓥ (@Stoddy75) reported from Seaton Delaval, England

    Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • glam_mam Marie Goodinson (@glam_mam) reported

    @ThreeUK after cancelling an upgrade last month because the phone was never received, I have now been told by your customer service team they can't convert the SIM to PAYG because I haven't returned the phone!! Please do tell me how I return a phone that was never delivered???!!

  • oldtrafford_fc Old_trafford_fc (@oldtrafford_fc) reported

    @ThreeUK @ThreeUKSupport Fix it asap you useless wankers

  • andrewjohnys Andrew Johnys (@andrewjohnys) reported

    @ThreeUK @educationgovuk So @Three I had been with for a few years but when I wanted to cancel my contract I found that I couldn't get through and was repeatedly cut off. So I canceled my direct debit and so instead of trying to resolve their issue I'm now with a debt collection agency. Use someone else!

  • ShaunnaRushton Shaunna 🌈 (@ShaunnaRushton) reported

    @MuraliSurendran @ThreeUK @ThreeUKSupport 100% They are are absolute trash. They owed me money from months of overcharging but I could never get them to pay out. It was such a waste of money that I really didn’t have.

  • Ross_T_92 Ross Templeton (@Ross_T_92) reported

    @ThreeUK cancelled my 3 account after 18 months of crap signal told on live chat I wouldn’t have to pay anything to end my contract confirmed this 3 times and now being sent letters saying I owe over £100

  • LeedsLeechy Matt Leech (@LeedsLeechy) reported

    @ThreeUK Still not working.

  • sosm2030 سلطان (@sosm2030) reported

    @ThreeUKSupport can I help me, please

  • chronicpop chronic.Pop. (@chronicpop) reported

    @ThreeUK I don’t think mobile broadband issues have been resolved - still a lot of issues with stability and reaching pages

  • nousarete 🐬 John G (@nousarete) reported

    @ThreeUKSupport @ThreeUK still having broadband problems. The technical problems of earlier are NOT resolved. What are you doing to fix this? Cached sites locally ok, anything needing a DNS lookup via you a failing. Can only use some sites by going via VPN and avoiding THree

  • chriscockk chris **** (@chriscockk) reported

    @ThreeUK I have just spent 3 hours on live chat and issue has not been resolved. 10 years I have been a customer. Cannot believe the service I have had over last 6 months.