3 (Three) Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent 3 (Three) outage reports came from the following cities: Durham, Sunderland, Newcastle upon Tyne, Gateshead, Wallsend, South Shields, North Shields, Whitley Bay, Chester-le-Street and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Total Blackout | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
TV | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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Andrew 🏳️🌈🇪🇺Ⓥ
(@Stoddy75) reported
from
Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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minkewales
(@minkewales) reported
from
Dunston, England
@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Paul Hesslewood
(@HesslewoodPaul) reported
from
Dunston, England
@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@rr123xx) reported
@ThreeUKSupport It’s an automated message from Three saying the number has been disabled. No doubt it’s a ploy by Three to stop people trying to leave. You really are an awful awful company.
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Ernesto Sarezale
(@sarezale) reported
@ThreeUKSupport My case has been escalated. I’m waiting for a THREE agent to call in the next 72 hours. But - in the meantime - I’m practicallly getting no service tonight (not even basic streaming). Tomorrow morning I have a work video call and I’m afraid the situation will continue @ThreeUK
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Jasdeep Dhillon
(@_jasdeepdhillon) reported
@ThreeUKSupport Hi, any reason as to why my iPhone internet only works on Wifi and not on data - cannot use any internet when I’m outside, been a little over a week now, please help thank you
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Raven
(@Raven_Knight1) reported
@ThreeUKSupport New customer and I can't even register to my3 an error message pops up and I can't do anything: my3-CHANGE-EMAIL-RESPONSE-ERROR
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ًnaz👱🏾♀️
(@therealrinaz) reported
@ThreeUKSupport fix ur bloody service g, it’s bare jarring
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Kelly Mew🧚♀️
(@kellymew_) reported
@ThreeUK @ThreeUKSupport I have two accounts with you ipad/ iPhone I would like to know why I have been charged almost double this month on my iPad bill? IF I had gone over my allowance then why wasn’t I notified? I’ve tried customer service 1/2
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Monica Maria
(@MissMonique_M) reported
@ThreeUKSupport is something wrong with the internet in my area SG15?? For about 3 days I can’t seem to use the internet on my phone... can you please help 🥺🙏🏼🙏🏼
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tamara Ⓥ
(@TamaraButler_) reported
I’m so fed up with @ThreeUK NEVER have I had an easily resolved solution done right smh
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Janvier
(@JanvierUK) reported
@ThreeUKSupport Service resumed yesterday evening and I'm getting calls and texts again, thanks. Other infrastructure companies (water, broadband etc) put an estimate on the status page of their website of how long they expect engineering works to take - maybe you could introduce that as well?
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Kelly Mew🧚♀️
(@kellymew_) reported
@ThreeUK @ThreeUKSupport I’ve tried customer service but they keep giving me the account number for my phone contract so I can’t actually ever see my iPad bill and remaining allowance.. Bit unfair isn’t it? Should be notified before a bill keeps getting racked up! Not happy! 2/2