3 (Three)

3 (Three) Outage in Chester-le-Street, County Durham, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Some problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Chester-le-Street, England

3 (Three) Outage Chart in Chester-le-Street, County Durham, England 09/20/2020 15:40

September 20: Problems at 3 (Three)

3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 47.76% Internet
  • Phone 29.55% Phone
  • Total Blackout 10.00% Total Blackout
  • Wi-fi 6.87% Wi-fi
  • E-mail 4.93% E-mail
  • TV .90% TV

3 (Three) Outage Map Near Chester-le-Street, County Durham, England

The most recent outage reports and issues originated from Sunderland, Newcastle upon Tyne, Hesleden, Gateshead, Durham, South Shields, Consett, Chester-le-Street, Peterlee, Washington and Wallsend.

United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomHesleden Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomGateshead Internet

3 (Three) in Chester-le-Street, England Comments

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3 (Three) Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
  • purplelime Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • japredchiu japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • ba19974 ba1997 - FB Pro Brexit (@ba19974) reported

    @ThreeUKSupport That’s not correct. Three offered to keep my original number on the same SIM card on a new contract but at the new rate of £8 and said all I had to do was call and cancel the new contract as I was in the 14 day cooling off period.

  • Pepperrested IYAMABILITY (@Pepperrested) reported

    @ThreeUK @ChelseaFC Useless sponsors, brought us bad luck

  • FACIALhairCARE John Easton (@FACIALhairCARE) reported

    @ThreeUKSupport Been with @THREE for almost 10 years but if the issue isnt resolved i will be moving away from three unfortunately

  • FACIALhairCARE John Easton (@FACIALhairCARE) reported

    @ThreeUKSupport This is still a problem zero connection. Ive been workin in a different department so havent had any trouble but tonight im back in my old department and its sad to see that the issue is still there such a huge company like THREE should have an issue like this sorted ASAP

  • ClareCjackson71 Clare Jackson (@ClareCjackson71) reported

    @ThreeUK @ChelseaFC FIX YOUR **** NETWORK

  • vodkaman67 andy anderson (@vodkaman67) reported

    @ThreeUK having problems withe app tried to enter new password keeps coming up saying generic error can you help

  • Peace4uworld Peace4World (@Peace4uworld) reported

    @ThreeUKSupport Been with Three since 11 years ago, even recently changed my SIM card as I thought maybe the problem is that, I am using 2 different devices, OnePlus 8 and Samsung. It's same on both. Hope these info help.

  • Peace4uworld Peace4World (@Peace4uworld) reported

    @ThreeUKSupport Been with Three since 11 years ago, even recently change my SIM card as I thought maybe the problem is that, I am using 2 different devices, OnePlus 8 and Samsung. It's same on both. Hope these info help.

  • amyitsomfg amyMCFLY✨🚀 (@amyitsomfg) reported

    @ThreeUKSupport hi I cant get access to the live chat- its not working. My sim only plan ends tomorrow, what do I do?

  • AllanAnttonio AllanAnttonio (@AllanAnttonio) reported

    @ThreeUK what's happen with my internet signal? WTF I need do to have my 4G? Are u joking? @ThreeUKSupport