3 (Three)

3 (Three) Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chester-le-Street, County Durham, England 03/11/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Crook and Gateshead.

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City Problem Type Report Time
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • 19bootsy68 Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

  • minkewales minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • leesmith_94 Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • djmckee Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • JackLegind JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • iwatkin 𝓘𝓪𝓷 𝓐𝓽𝓴𝓲𝓷 (@iwatkin) reported

    @ThreeUKSupport My personal theory is that nothing is happening and the site is not working correctly. Let's see how long I can bear it before giving up. I'll be looking for a new provider ASAP. This is ridiculous. I topped up in store last time, and they were having issues!

  • dounowhoiam Dan Simpson (@dounowhoiam) reported

    @ThreeUKSupport With my phone being stuck on WCDMA due to your 4G/5G network not working properly, I was getting constant network dropouts at M23 0GB and now can't toggle it back thanks to it not changing back on reboot and no settings being pushed out by @ThreeUK network.

  • equidivine michelle (@equidivine) reported

    @ThreeUKSupport Which I tried and you keep ending as you refuse to understand the issue

  • Barry_Carrot Christopher Evans (@Barry_Carrot) reported

    @SILV3R @ThreeUK Might switch. I feel all companies want to reward new customers these days (to draw them in) when the onus should be on looking after your old, long-term customers. But CEOs don’t give a **** when they earn huge bonuses before moving onto their next bank cheque

  • discworld_girl Discworld Girl 🤩 #SackBorisJohnson (@discworld_girl) reported

    @O2 well, turns out some companies DO think I'm worth a basic contract! 14 years with you and you couldn't give me what @ThreeUK did when I never spent anything there.

  • BruceBallsx2 Steven Stevensons (@BruceBallsx2) reported

    @ThreeUK I phone to explain I can't afford my bill on the 16th October, I get told by Niyaaz, don't worry sir, we'll phone you back. No phone calls. I have to say your customer service is the worst I have experienced. You have neglected the customer and I want a divorce.

  • iwatkin 𝓘𝓪𝓷 𝓐𝓽𝓴𝓲𝓷 (@iwatkin) reported

    @ThreeUKSupport So now I've been waiting 5 minutes. I'm trying to log in and expecting a password page. Why is the page spinning? It literally makes no sense since it can't possibly be looking anything up in a database. It's just hopelessly broken.

  • NaandoetL Naand Louis (@NaandoetL) reported

    @Judgetug @ThreeUK VITCRACKK on in Are some tech specialist who can be of help

  • HazelRothschild Hazel R🤓thschild (@HazelRothschild) reported

    @CraftyJus @Angelinalondon0 @ThreeUK That bad?

  • iwatkin 𝓘𝓪𝓷 𝓐𝓽𝓴𝓲𝓷 (@iwatkin) reported

    @ThreeUKSupport Your website is phenomenally bad. As someone who has worked exclusively with web technology for almost 25 years, I can tell you that your user experience is severely lacking. I've been waiting over two minutes at some weird "loading" screen that makes no sense.