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3 (Three)

3 (Three) outages and service status in South Shields, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 29, 6:16 PM GMT+1.
  • 44% Internet (44%)
  • 22% Phone (22%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, North Shields, Hebburn, and Gateshead.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 6 days ago
Newcastle upon Tyne Phone 21 days ago
Newcastle upon Tyne Internet 25 days ago
Newcastle upon Tyne Internet 27 days ago
North Shields Total Blackout 28 days ago
North Shields E-mail 28 days ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

6 days ago

Community Discussion

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3 (Three) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.

  • Stoddy_running
    stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England

    @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport is the app and my3 service down? I am unable to access either.

  • alltimeanja
    AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • _MartinDean
    Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • japredchiu
    japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • geordie_driver
    Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

  • ReubenPeccable
    Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England

    @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • _MartinDean
    Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

  • ShxdowHerondale
    Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • tsbains64
    TB 10 (@tsbains64) reported

    @ThreeUK hi any issues with the #cafenero vouchers ? Downloaded mine this morning tried to use it a few goursnlater and was told it was not valid ? Was due ti expire 3.05

  • AtticAtac
    Nic Lloyd-Evans (@AtticAtac) reported

    @ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.

  • zappomatic
    Tom (@zappomatic) reported

    Soho is absolutely dead tonight. So why am I unable to use my @ThreeUKSupport data? I always put it down to the place being busy but clearly something is wrong.

  • Damienc1985
    Damien Charlesworth (@Damienc1985) reported

    @ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!

  • GreatObisesan
    Gbolahan Obisesan💚 (@GreatObisesan) reported

    @ThreeUKSupport been noticing very in consistent network & unreliable data coverage in London! Can @ThreeUKSupport offer any clear explanation or indication of if this issue has been picked up and being resolved? Highly irritating service at this stage!

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • Unlucky_Dude2
    A-I (@Unlucky_Dude2) reported

    @ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?

  • weecalvin1509
    Colin Maxwell (@weecalvin1509) reported

    Hi @ThreeUK I am a long term generally satisfied customer. I need a number to ring so that I can speak to a real human being about the +40% increase in my monthly bill. I have done the AI merry go round, got texted a4 figure code and back unto the going nowhere roundabout. 🙁

  • SkaterMadnes
    Alexander Bragin (@SkaterMadnes) reported

    @tsbains64 @ThreeUK The whole thing is ****. I am leaving Three as a result

  • loulitagill
    loulitagill (@loulitagill) reported

    @ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!