3 (Three) Outage Report in South Shields, South Tyneside, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Jonathan Lansana
(@tvgenius05) reported
from
Morpeth, England
@ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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Vicky Teinaki
(@vickytnz) reported
from
North Shields, England
@edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it
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Vicky Teinaki
(@vickytnz) reported
from
North Shields, England
@edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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✌Bruce Wells⚽
(@bruceywells) reported
from
Walker Gate, England
@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Andrew Miller
(@ReubenPeccable) reported
from
Seaton Delaval, England
@ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own
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David
(@DavidBeattie86) reported
from
South Shields, England
Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Paul Banks 🎶🇪🇺
(@paulbanks60) reported
from
South Shields, England
@ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Tom
(@Icypixel) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Runnalls
(@CharlieRunnalls) reported
@ThreeUKSupport So I have 2 SIMs one PM and one PAYG. BOTH registered to the same email address. Yes, I'm using both SIMs in different phones. So.. If my PM sim/phone is off or has no signal, at that point if someone calls my PM number its being diverted to my PAYG sim! How and why!?
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Andrew Kendall
(@bloknz) reported
@ThreeUKSupport no text messages coming through, is it a known issue? Can't get them from Satander, HMRC. Been an issue all afternoon
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Colberg
(@colinpeace1) reported
@ThreeUK... text me saying completing work in the area for several days. Now the works finished we've lost 5g and the 4g speed has dropped from upto 400Mbs to 10 or not at all... with such a weak signal all the TVs / firesticks etc have stopped working. Absolute joke. Wf27fa
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holderrob
(@holderrob) reported
@ThreeUK on a train from Edinburgh to Wigan. Your signal is absolutely appalling especially around Edinburgh..the kids are on @tescomobile and it's kicking your backside. Will be rethinking when my contracts up next month.
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Diss-funk-tional
(@dissfunktional) reported
@ThreeUK Iv had to drive a mile from home to tell you how crap my service is and how rude customer service was ..
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Phil lake
(@phlakey5) reported
@ThreeUKSupport That's your level of 'support'? It's laughable.
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sabele
(@sabele26) reported
Somebody coming to sort out a tv aerial this morning. I might actually have TV tonight! Someone else has been trying to phone today but phone signal particularly patchy today. @ThreeUK never phoned back so I’ll be looking to move providers. 02 works here so…
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Suupz That Keeper
(@Suupaman17) reported
@ThreeUK lost my phone. Trying to get it blocked but lines aren't open yet. Online says from 8am please help!
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Jack
(@Jack33897179) reported
@ThreeUKSupport is your 4G network having massive trouble or what? Its been dreadful for like 6 hours. I use a 4G Router as well so my entire household internet is running of 3Mbs...
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Jamie 🏴
(@Dandyjam7) reported
@KevinRohan3 @ThreeUK Ditched them a few years ago now for same reasons and had no issues since.