3 (Three)

3 (Three) Outage Report in South Shields, South Tyneside, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in South Shields, South Tyneside, England 12/05/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @ThreeUKSupport Ok, but how will that fix the website reporting the same ?

  • Colins_kitten Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England

    @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • Stoddy75 Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport is the app and my3 service down? I am unable to access either.

  • Stoddy75 Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

  • SocialHermitCal 'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • Stoddy_running stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England

    @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • purplelime Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • geordie_driver Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬

  • davidmellstrom David Mellstrom (@davidmellstrom) reported from Morpeth, England

    @ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.

  • CannyDeku CannyDeku (@CannyDeku) reported from Whitley Bay, England

    2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • craigmmorq4 craig paolozzi (@craigmmorq4) reported

    @ThreeUK Poor from Three

  • Azzap_22 Aaron (@Azzap_22) reported

    @ThreeUKSupport @legendkiller2k8 If a real emergency how many people would have lost their life?? Poor show Three, I'm less than a mile away from my bestie and he never heard a thing! #AnswersPlease

  • Azzap_22 Aaron (@Azzap_22) reported

    Note to self, never join @ThreeUK @ThreeUKSupport - they can't even send out a Gov emergency message! I'm 1 mile away from my mate and he received nothing yet my network were on it! @o2 2

  • gunnersbabe Jacqueline (@gunnersbabe) reported

    @ThreeUK any reason why I never got the emergency alert not just me but appears most people I know who are on your network good job it wasn't a real emergency really wasn't it 🙄🙄

  • MarkStanford05 Mark Stanford (@MarkStanford05) reported

    @ThreeUK Will you perform a @ThreeUK network wide test once fixed to ensure that there is some clarification that it will work for real on the three network in the event it goes of in a real emergency in the future?

  • DuncanRFarmer Duncan (@DuncanRFarmer) reported

    @ThreeUK "a number of customers" where number equals the number of customers on the three network?

  • tylerfage Tyler (@tylerfage) reported

    @ThreeUK I seems that EVERY customer didn’t receive the alert 🚨

  • RandomNoobYT Random Noob (TeK✨) (@RandomNoobYT) reported

    @_vixx @ThreeUK This will be a failure with the three network.

  • NeilGoulder Neil Goulder (@NeilGoulder) reported

    Having left thousands of people unable to work, @ThreeUK wanted to molify us: they are offering compensation. We are to get £6.01 for the loss of a week’s service. They are, they said, very keen to keep us “happy”. It gets better ... 2/3

  • NedHartley Ned Hartley (@NedHartley) reported

    @Coobacca @ThreeUK They are turned on. Exactly the same settings as my work phone which is on a different network and got the message