3 (Three) outages and service status in South Shields, England

Problems in the last 24 hours in South Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near South Shields, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, North Shields, Hebburn, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	6 days ago
Newcastle upon Tyne	Internet	9 days ago
Newcastle upon Tyne	Internet	11 days ago
North Shields	Total Blackout	12 days ago
North Shields	E-mail	13 days ago
Hebburn	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 22 seconds ago from Seaton Delaval, England

  @ThreeUKSupport is the app and my3 service down? I am unable to access either.

• 
  JL (@JackLegind) reported 6 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

• 
  GLORY. (@gloriasibz) reported 6 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

• 
  GLORY. (@gloriasibz) reported 7 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

• 
  Paul Hesslewood (@HesslewoodPaul) reported 13 minutes ago from Dunston, England

  @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

• 
  David Mellstrom (@davidmellstrom) reported 15 minutes ago from Morpeth, England

  @ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.

• 
  Martin Dean (@_MartinDean) reported 20 minutes ago from Blyth, England

  @ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

• 
  Richard Tubb (@tubblog) reported 22 minutes ago from Longbenton, England

  @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 22 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  Bootsy (@19bootsy68) reported 23 minutes ago from Dunston, England

  @MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2

• 
  Bootsy (@19bootsy68) reported 24 minutes ago from Dunston, England

  What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

• 
  Debbie (@debbieskywalker) reported 26 minutes ago from Walker Gate, England

  Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

• 
  Bootsy (@19bootsy68) reported 27 minutes ago from Dunston, England

  @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

• 
  ✌Bruce Wells⚽ (@bruceywells) reported 33 minutes ago from Walker Gate, England

  @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

• 
  Andrew Miller (@ReubenPeccable) reported 39 minutes ago from Seaton Delaval, England

  @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 40 minutes ago from Seaton Delaval, England

  @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

• 
  Paddy (@stobbsmeister) reported 44 minutes ago from Seaham, England

  @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

• 
  Bootsy (@19bootsy68) reported 47 minutes ago from Dunston, England

  @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 57 minutes ago from Seaton Delaval, England

  @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

• 
  Julie 'Jules' Walker (@Colins_kitten) reported 58 minutes ago from Newcastle upon Tyne, England

  @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Purdie (@AdamPurdie) reported 4 minutes ago

  @ThreeUKSupport is there anyway to stop the incessant calls about my upcoming contract renewal? This is daily and bordering on harassment now. I told your service advisor I will switch providers if this does not stop, same for my wife and daughter.

• 
  Rizwan Ali (@rizwanalihaidr) reported 4 minutes ago

  Hi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month

• 
  Cornish Darren Fewins (@Darren_Fewins) reported 12 minutes ago

  One of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?

• 
  Andy  🇬🇧 🇺🇦 (@Andy2sn) reported 16 minutes ago

  Joined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good

• 
  Evonne O (@f1lover75) reported 16 minutes ago

  @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

• 
  Rod Pascoe (@RodPascoe) reported 17 minutes ago

  @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

• 
  •Tushker Gall 🐾 (@Tushker_Gall) reported 17 minutes ago

  why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

• 
  Toby Robinson (@King_T_Dog) reported 18 minutes ago

  @ThreeUK I have two mobile broadband routers, one in the north-west and one in South Yorkshire. Both are absolutely crap coverage. This has only happened for the last two weeks. What on earth is going on with your coverage please? You’re basically just ripping people off.

• 
  The K-League Kilt (@kleague_kilt) reported 20 minutes ago

  @ThreeUKSupport ur home broadband service in South Lanarkshire has been woefully unacceptable for almost a month as has your attempts at "customer service". Definitely pulling the plug on my contract as soon as possible.

• 
  Rizwan Ali (@rizwanalihaidr) reported 27 minutes ago

  @ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely