3 (Three) Outage Report in South Shields, South Tyneside, England
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The latest reports from users having issues in South Shields come from postal codes NE34.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (56%)
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Internet (29%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent 3 (Three) outage reports came from the following cities: Gateshead, South Shields, Newcastle upon Tyne, North Shields, Morpeth, Whitley Bay, Sunderland, Chester-le-Street, Wallsend, Stanley, Cramlington and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| South Shields |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Phone | |
| South Shields |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Fiona Wilson
(@fionaw24) reported
from
Blyth, England
@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
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Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Andrew 🏳️🌈🇪🇺Ⓥ
(@Stoddy75) reported
from
Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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GrumpyNorthernGeezer
(@northern_grumpy) reported
@ThreeUKSupport Thanks for your reply. I visited one of your physical shops to be greeted with shrugged shoulders and complete indifference. Someone has made a decision and cut our service. The speeds in the shop were up to 15 mbps here on a different mast ..0.56mbps. Can our fix be expedited?
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Jurgens asthmatic reds
(@Thejackallllll) reported
@ThreeUK I joined 12 months ago after u guaranteed to me that 5g 5g was on my area... 12 months later I still have not got 5g . Woeful speeds as soon as I leave the house... If you are thinking of joining 3 coz the deals are too good to be true... It's coz they are.... Worst network ever
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Tingting Gao
(@Tingting_maggie) reported
@ThreeUKSupport I have already post the whole story and what mistakes the staff did by 5days ago. If you are able to look at back my answering to Lain that will be great. Otherwise we are not able to stop conversation here and seems the issues are not able to solved.
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ToeKnee
(@CanaryTone) reported
@ThreeUKSupport Would be awesome if somebody was actually online to help, i keep getting disconnected as no operators are online... despite being number one in the queue
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Rashmi
(@Rashmi82753882) reported
@ThreeUK I’ve been waiting 2 months for a refund of monies owed after moving to another network, yet according to your letter I should have received a refund by now?
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Ian Wilson
(@felicefan) reported
@DPQuiz @ThreeUK I'm on 3. They're awful. Their website and app are so poor.
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Liz Campbell
(@Goacosmicgirl) reported
@ThreeUKSupport I tried to cancel the auto renewal 2 days before. I have scores of screengrabs of your app not working! Couldn’t get through on phone or on line
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Prick for a Tick
(@prickforatick) reported
@ThreeUKsupport is there a problem with your telephone support I can’t get through to an advisor.
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Brónagh 🐼
(@BeebsyMcA) reported
@Emily_S_Cooper @ThreeUKSupport Oh god. Or the slow death of a thousand cuts.
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alison 💕💕💕
(@xxAlisonExx) reported
@ThreeUKSupport hi is there a problem with three pay using Google play say unavailable under it