3 (Three) Outage Report in South Shields, South Tyneside, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (19%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Jarrow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
-
AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
-
Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
-
Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
-
AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
-
Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
-
Paul Hesslewood
(@HesslewoodPaul) reported
from
Dunston, England
@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G
-
Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
-
Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
-
minkewales
(@minkewales) reported
from
Dunston, England
@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩
-
Fiona Wilson
(@fionaw24) reported
from
Blyth, England
@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
-
Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!
-
Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!
-
🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
-
Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
-
JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
-
Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
-
Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
-
Andrew 🏳️🌈🇪🇺Ⓥ
(@Stoddy75) reported
from
Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
-
Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Lucas🦻🏻🖖🏻
(@LucasWeatherby) reported
Poor form from @ThreeUK to complain to me over email that a 30 day rolling plan I've had for years has "expired" so now they are auto-increasing my monthly charges because they are not making enough from me, unless I ring them to agree to pay them more on a different contract!
-
Alan Moss
(@the1itguy) reported
@ThreeUKSupport I thought that you would be using dynamic addressing. It was just my isp asking as I don't think they know how to fix it.
-
Stevie Henning
(@steviehenning) reported
@TeriLeighHall1 @NEEZU5 @ThreeUK Unbelievably I have had the exact same. I'm currently on live chat with the 12th person I've spoken to, been offered all sorts of credit but I only want the phone today. Got told of issues on Tues, Weds, Thurs & today so don't believe they'll resolve it at all.
-
Heather’s Soapbox
(@HeathersSoapbox) reported
@ThreeUKSupport 2/ ... been "trying again" since 9:15 pm last night. I slept in snatches only, fed up with the whole thing. I get that it's the virus but you haven't got one member of staff manning the chat facility you kindly offered me. Please cancel if you're not prepared to fix my problem...
-
noah
(@noah27714122) reported
@ThreeUK come on three please the damm Internet connection Internet speed and download speed is terrible, extremely slow and constantly disconnects and can’t load stuff properly on mobile and personal hotspot devices
-
Nico Marcenaro
(@NickMarcenaro) reported
@ThreeUKSupport Heya guys, the 4G has been absolutely horrible since a couple hours ago. I use your broadband for work. It would be nice if you hold your part of our contract. I pay you and you give me a stable service. Thanks a lot. W1H 4NN is the postcode
-
2i0SJV
(@2i0Sjv) reported
@ThreeUKSupport hi I’m having issues resetting my password on the three app to check my balance and pay any bills. Can you help?
-
Rachel Cox
(@RachelC41733556) reported
@ThreeUKSupport why is my mum being charged for a phone that has been returned within the timescale? I am not calling your phone lines as no help and make you hold for over an hour. Is this on purpose so you don’t have to deal with complaints??
-
Vibs
(@vibsiboy) reported
@ThreeUKSupport Hi, do you mean chat on three website? I am waiting for someone to respond on there since 20 minutes. However, like i mentioned, my earlier chats for hours have all been mis information and my issue not resolved. Since 19/01 my services are down due to fraud
-
Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless