3 (Three)

3 (Three) Outage Report in South Shields, South Tyneside, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in South Shields, South Tyneside, England 01/30/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland, Gateshead, Newcastle upon Tyne and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomJarrow Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

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3 (Three) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @ThreeUKSupport Ok, but how will that fix the website reporting the same ?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

  • SocialHermitCal 'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • davidmellstrom David Mellstrom (@davidmellstrom) reported from Morpeth, England

    @ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • geordie_driver Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

  • Stoddy_running stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England

    @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rb357 Richard Bullock (@rb357) reported

    @ThreeUKSupport Hi - signal has just gone down again! Same issue as yesterday.

  • EsqRoot 斯蒂芬·穆特姆贝 Esq. (@EsqRoot) reported

    @ThreeUKSupport Your company and I are handling a complaint which is open, the account is closed and yet while the complaint is open you send it to a debt collection agency? What madness is this? Unless the complaint is closed there should be no progress on anything...disappointing

  • oddsop Constance A Grayson (@oddsop) reported

    @ThreeUKSupport I take it the team responding to emails is as good as the team fixing the website - slow and unreliable?

  • TLover106 TrainLover106 (@TLover106) reported

    @ThreeUK Go **** yourself, you have the single worst internet I have ever seen, and now I even lose my stuff on a game because you guys decide to provide the WORST internet. #WishThereWasA0StarOption

  • TrivallisCEO Ian Thomas (@TrivallisCEO) reported

    @ThreeUKSupport the nightmare continues! I cant get technical support so I am cancelling. I can’t even get webchat Also the cancellation form has to be posted!!! Really? Feels like a delaying tactic. I don’t use a printer so not sure how else this is done? Please advise thanks

  • thePatrickNEV patrick neville (@thePatrickNEV) reported

    @ThreeUK Short message service

  • IAmEmmaHunt Emma Hunt (@IAmEmmaHunt) reported

    @ThreeUK More chance with morse code tbh. Never have a signal for data lately #crapsignal

  • chezmcdade cheryl mcdade (@chezmcdade) reported

    @ThreeUK just had the worst phone call with one of your customer service staff. I have just ordered a sim only with yourselves and am very due to just cancel the whole order after it.

  • GarethAJackson Gareth Jackson (@GarethAJackson) reported

    @OnePlus_UK you need to drop this network exclusivity nonsense. Its no good for the consumer. Especially as @ThreeUK are only offering 50% of your most recent models.

  • robdrfc4eva Rob (@robdrfc4eva) reported

    @ThreeUKSupport Nah ill leave it out. Three is slowly becoming a non customer focussed company. Thanks for the reply