3 (Three) Outage Report in South Shields, South Tyneside, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Jarrow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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David
(@DavidBeattie86) reported
from
South Shields, England
Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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stoddy_running 🏳️🌈🌱
(@Stoddy_running) reported
from
Seaton Delaval, England
@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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Andrew Miller
(@ReubenPeccable) reported
from
Seaton Delaval, England
@ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?
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✌Bruce Wells⚽
(@bruceywells) reported
from
Walker Gate, England
@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Border Riever 🇬🇧🇪🇺
(@geordie_driver) reported
from
Seaton Delaval, England
@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Dolling
(@GaryDolling108) reported
Hey @ThreeUKSupport the signal is down in Ex151pb
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Tallboy 💙
(@hugzee) reported
@ThreeUKSupport I ported my number to another provider on 29 Jun, but as yet I've no confirmation from Three that my account is closing/closed. Any idea when I will? I've just paid another monthly DD to you and I'm not sure whether that's correct. My site login no longer works
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Daisy Whitehouse
(@Social_Daisy) reported
@ThreeUKSupport The whole point of him agreeing to stay was that he would get roaming till it ran out and then he would be able to cancel his contract immediately which he now can’t do.
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Daisy
(@DaisyMcClean) reported
@ThreeUKSupport hi, I want to enable data roaming for my plan but every time I call 333 it tells me you are experiencing technical difficulties and to “try again later”. Can you help me?
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Dan Clarke
(@danclarke12) reported
@ThreeUKSupport hi, I've had unreliable network coverage in SW17 for the last couple of weeks (using a 5G hub). It had previously been faultless for months. Is there an issue in the area and how long will it take to be resolved? Thanks
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pbgray
(@pbgray1) reported
@ThreeUKSupport Hi - thanks for that however I am paying my money to you every month. You are the seller of the device and therefore it's your responsibility to sort it. You're essentially saying it's not your problem once you've already got my money?
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Daisy Whitehouse
(@Social_Daisy) reported
@ThreeUKSupport This happened to me when I rang to cancel mine because I had no signal at home, told I could cancel for free and then sent a bill for £300 and the transcript of the call was all weird and didn’t cover what was discussed at all.
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🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼♀️🌎🌍🌏
(@TweetsWithBite) reported
@ThreeUKSupport Normal customer service webchat. I was told that my contract had changed to a rolling monthly contract. Therefore the T&Cs had changed & Go Roam charges applied. That didn’t make sense to me, as a) I’d been on a rolling monthly contract from the start & b) hadn’t made any changes
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David Low
(@daviddlow) reported
@sazzy @ThreeUK I’ve had a few of those in the last few weeks, in the same circumstances. Currys had by far the worst customer service I’ve ever dealt with - just at the time you need it to be straightforward.
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Tingting Gao
(@Tingting_maggie) reported
@ThreeUKSupport Part 3 : 2nd contact: they made a mistake change B as pay as you go. 3 rd contact: did nothing all failed. Although the local store said all issues solved. 4th contact: they changed A to B , I lost number A now. 5th contract: they say B can not change to A .