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3 (Three)

3 (Three) Outage Report in South Shields, South Tyneside, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in South Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near South Shields, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 13 days ago
Newcastle upon Tyne Internet 15 days ago
Newcastle upon Tyne Internet 23 days ago
Chester-le-Street Phone 24 days ago
Newcastle upon Tyne E-mail 25 days ago
Newcastle upon Tyne Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • vickytnz
    Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)

  • Icypixel
    Tom (@Icypixel) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • fabiliciousx
    JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • paulbanks60
    Paul Banks 🎶🇪🇺 (@paulbanks60) reported from South Shields, England

    @ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk

  • flyingasadragon
    Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • SamNicholles
    Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • tvgenius05
    Jonathan Lansana (@tvgenius05) reported from Morpeth, England

    @ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.

  • bruceywells
    ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • LauraChrisp
    Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • ReubenPeccable
    Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England

    @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

  • SamNicholles
    Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • H34rtstopper_
    HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • ShxdowHerondale
    Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • DavidBeattie86
    David (@DavidBeattie86) reported from South Shields, England

    Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.

  • GalaLeon1905
    Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • LauraChrisp
    Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • callumjrogers
    Callum Rogers (@callumjrogers) reported

    @ThreeUK @ThreeUKSupport I have just got a 4g smart watch but apparently 3 dosnt support it, is there plans to support it?

  • joshcruicks
    Joshcruicks (@joshcruicks) reported

    @ThreeUKSupport Cool ive spoke to chat again but like I say I do that every time and it never works, you would think its an easy fix

  • MaidaChelsea
    Mike ⭐⭐ (@MaidaChelsea) reported

    @SW6LionsTV @Nike Never consult fans just turn out trash yet again. Do Not Buy it or anything with @threeuk on it

  • HFamodimu
    Helen Famodimu (@HFamodimu) reported

    @ThreeUK @ThreeUKSupport I’ve been having internet issues for a while now on my 3 network but never as bad as today. No broadband. None. Restarted my phone 4 times. None. Tried calling your support line and the only DTMF number that worked was the one for checking the balance.

  • davidlakefoto
    David Lake (@davidlakefoto) reported

    @ThreeUKSupport hi … I’m in Copenhagen and can’t switch on roaming or make phone calls even though it says I should be able to. Can anyone help please?

  • sazdouglas
    Sazdouglas (@sazdouglas) reported

    @ThreeUK @ThreeUKSupport my partner was 1 hour into a phone call on my phone as her phone is broken when it cut out. No one has called back and you are now closed for the weekend? Pls can someone contact me

  • GlenRobins68
    Glen Robins (@GlenRobins68) reported

    @ThreeUKSupport Still no improvement, if anything it is even slower today than yesterday. Any more updates to this issue?

  • grizlyadams
    grizlyadams (@grizlyadams) reported

    @ThreeUK so youve forced new contracts and removed "feel at home"? What is your USP now? Nothing? You get crappier and less unique every year. How many days do I have to cancel my contract?

  • thearchremainer
    Richard Evans 🇬🇧🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thearchremainer) reported

    @ThreeUK Hi, I bought a new phone from you on 12 May and ported my number to you a few days later. I should have received a £100 Amazon voucher by now but no sign of it. Can you help me please. Thanks.

  • _samfarhan
    Sam Farhan (@_samfarhan) reported

    @ThreeUK hello, I made a payment via your online chat service and have today received a letter about an unpaid sum. Did your customer service employee scam me?