3 (Three)

3 (Three) Outage Report in South Shields, South Tyneside, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in South Shields, South Tyneside, England 03/07/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • tvgenius05 Jonathan Lansana (@tvgenius05) reported from Morpeth, England

    @ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • ReubenPeccable Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England

    @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • DavidBeattie86 David (@DavidBeattie86) reported from South Shields, England

    Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • Icypixel Tom (@Icypixel) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

  • paulbanks60 Paul Banks 🎶🇪🇺 (@paulbanks60) reported from South Shields, England

    @ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk

  • vickytnz Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JLS_Sats_LM JLS OG💙♥️💚💛 (@JLS_Sats_LM) reported

    @ThreeUKSupport I have been with 3 since November and this is the second time I’ve had issues with texts. It’s only just occurred with no warning of signal disruptions

  • samuelhagueart Samuel Hague Illustration 🔞🍑 ****** & Satire Art (@samuelhagueart) reported

    I’ve lost count how many “we’ve been informed you’ve been in an accident” phone calls this week. Was never a thing until I joined @ThreeUK

  • l0oK1nG C (@l0oK1nG) reported

    @ThreeUKSupport That there was an issue in my area but they had no idea when it would be fixed. Then I was away for a month. The speed was slightly better when I returned but not it’s back to its usual awful speed. Funny as my building lobby was full of your leaflets advertising super fast 5g!

  • MissMonique_M Monica Maria (@MissMonique_M) reported

    @ThreeUKSupport Hi. Thanks for the reply. Is still not working. I have reset my APN because last time this seemed to work, but now is still not working.

  • OliverT90 Oliver (@OliverT90) reported

    @ThreeUKSupport Hello. Trying to cancel 30-day phone contract that's not been used since 2016. Been getting charged in the background. Can't get through security and they won't reset my password at "proofs". Cancelled the DD and they sent me email from debt collection!? #SCAM

  • BranislavBosak Branislav Bosak (@BranislavBosak) reported

    @ThreeUKSupport @scott_zmscott it's everywhere. your network is atrocious everywhere

  • MartinaBosede Martina Bósèdé (@MartinaBosede) reported

    @ThreeUKSupport I've requested a call back from a manager. No ones called me. I don't even live in UK anymore, I'm actually three customer in the country I'm in. Contact is up today, never signed up for 24 months cos knew i was leaving, and lady who signed me up knew it too.

  • JLS_Sats_LM JLS OG💙♥️💚💛 (@JLS_Sats_LM) reported

    @ThreeUKSupport hi, is there an issue with texts as I keep getting the Not Delivered notification

  • GarethWatsonUK Gareth Watson (@GarethWatsonUK) reported

    @ThreeUK I’ve been waiting for you to support esim and Apple Watch. My contact is due to be renewed... can I switch my phone and watch back to you? Will they work on the network?

  • Kleggnutt Euan (@Kleggnutt) reported

    @ThreeUKSupport Yes my issue has been resolved. No thanks to you though, the most useless mobile network ever. Nobody contacted me but your head office should have. Now leave me ******** alone...