3 (Three)

3 (Three) Outage Report in South Shields, South Tyneside, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in South Shields, South Tyneside, England 02/03/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomJarrow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • ReubenPeccable Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England

    @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • paulbanks60 Paul Banks 🎶🇪🇺 (@paulbanks60) reported from South Shields, England

    @ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • Icypixel Tom (@Icypixel) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • DavidBeattie86 David (@DavidBeattie86) reported from South Shields, England

    Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • vickytnz Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • tvgenius05 Jonathan Lansana (@tvgenius05) reported from Morpeth, England

    @ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BertieOnSea not Kevin Reeves (@BertieOnSea) reported

    @ThreeUKSupport I got a replacement sim card in one of your stores on Monday to replace one that I lost. I have since spoken to four different members of your staff, and my new sim has still not been activated. Is this normal for 3, or are there any issues that I should know of?

  • OnyinyeSa_ Onyinyechukwu (@OnyinyeSa_) reported

    Do not use @ThreeUK worst service provider, they just turn you around in circles when you lay a complain

  • gavinsgadgets Gavin Fabiani-Laymond (@gavinsgadgets) reported

    @ThreeUKSupport Yes but it’s no better using wifi calling. Also not sure how there could be congestion. I live in the middle of Dartmoor. It’s the opposite to a city. So what issues are there currently ?

  • dibsta1 Dave B (@dibsta1) reported

    @ThreeUK got 5G full signal bars nothing will work using 5G very unhappy loyal customer.

  • Ellieboo91 ・゚⋆ 🖤 𝐸𝓁𝓁𝒾𝑒 🖤 ⋆゚・ (@Ellieboo91) reported

    @ThreeUK are literally the worst provider I've ever been with, I've had no signal for 2 days now. Maybe I should cancel my direct debit and it will get sorted. Customer services are useless as well!

  • gavinsgadgets Gavin Fabiani-Laymond (@gavinsgadgets) reported

    @ThreeUKSupport Ok thanks. That’s quite worrying then based on the number of people living here. Are there any plans to fix this. Problem has been ongoing for two days so far.

  • NerjaRam Paul Slater 🇫🇴🇪🇸🐑 (@NerjaRam) reported

    Absolute 🐶 💩 service from @ThreeUK online chat...... Thank god three are alternative options out there

  • JackSchlez Jack Schlez (@JackSchlez) reported

    I've been a great customer of @ThreeUK for the past few years. I hope they won't change their roaming service. #ChelThree

  • Hardlydan Dan Knapman (@Hardlydan) reported

    @netgemtv @ThreeUK I will call when I get my voice back. Terrible cold at the moment!

  • LShenker lawrence shenker (@LShenker) reported

    @ThreeUKSupport It was 4 years ago spoke someone at your head office eventually he told me money is not a commodity please remind me where is money traded? Any way the matter is according to you closed. As to me I will never use your services again hell I'm a Chelsea fan I won't even buy shirts