3 (Three) Outage Report in South Shields, South Tyneside, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Border Riever 🇬🇧🇪🇺
(@geordie_driver) reported
from
Seaton Delaval, England
@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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David Mellstrom
(@davidmellstrom) reported
from
Morpeth, England
@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.
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stoddy_running 🏳️🌈🌱
(@Stoddy_running) reported
from
Seaton Delaval, England
@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Martyn Ranns
(@rannsm) reported
@ThreeUK any chance someone can call a frustrated customer of 10 years with 4 accounts and sort out an issue re performance your call centre cannot seem to resolve or understand
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
@ThreeUKSupport The issue is that my phone thinks it has 4G but it doesn’t so I have to go in to settings to force 3G to get any connection. This is because of network congestion, right? The issue is when I’m static, loading the next address.
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Mister Un-PC
(@lozzauk12) reported
@ThreeUKSupport @ThreeUK I think you need to review your Three Insurance questions.. I got asked if I’m concerned if my phone will get damaged accidentally etc. because I said No (because I protect it and do my best to ensure damage doesn’t happen) I was told that you can’t 1/3
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Barbara
(@Barbita14) reported
@ThreeUKSupport How can I change my account to prepaid? I cannot log in. I pay for full service and get no service. This needs to be corrected. I could not get back to the UK due to covid.
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
@ThreeUKSupport Here’s a few: B30 2SU B5 5SU B46 2QP Sometimes I can switch to 3G and just about get enough signal to load WAZE. But that’s not really good enough if I’m paying for 4G. So many times I have 2+ bars and NO connection.
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Barbara
(@Barbita14) reported
@ThreeUKSupport since a few months I am working abroad (EU). I kept my uk contract with Three. I could not visit the UK due to Covid since a few months. Now my Sim is not connecting! No log in on the hp is possible. I cannot receive the verification code by text. Help please!!
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Kate Nascimento - Editor and Proofreader 🤓
(@kateegner) reported
@ThreeUKSupport Will of course still be making a complaint. And tbh, what really took the biscuit was - at the end of the last chat - being told that since I'm such a loyal and important customer, they wanted to try and sell special offers to me on the chat! Umm... absolutely no way.
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Stephanie
(@StephanieJaneS) reported
@ThreeUKSupport hey, we topped up my nephews phone. Internet still not working and payment out twice. Can you help please?
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
@ThreeUKSupport When you say limited, what do you mean? Black spots? My home address is technically a strong signal area but I’m sat here on 1 bar 4G (using WiFi now, of course).
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Keira Lane
(@Keira_Kiwi) reported
@ThreeUK why dont you have a customer services email to send my complaint too chat and 8 million phone calls and still no compensation 👋