3 (Three) Outage Report in South Shields, South Tyneside, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in South Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near South Shields, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 12 days ago |
|
Newcastle upon Tyne
|
Internet | 14 days ago |
|
Newcastle upon Tyne
|
Internet | 22 days ago |
|
Chester-le-Street
|
Phone | 23 days ago |
|
Newcastle upon Tyne
|
24 days ago | |
|
Newcastle upon Tyne
|
Internet | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Richard Tubb (@tubblog) reported from Longbenton, England@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Laura.I.do (@LauraChrisp) reported from Cramlington, England@ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!
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Gala➊➒∞➎ 🦁🏴 (@GalaLeon1905) reported from Newcastle upon Tyne, England@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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HeartStopperFan (@H34rtstopper_) reported from Longbenton, England@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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David Mellstrom (@davidmellstrom) reported from Morpeth, England@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.
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Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Andy Brown (@andyb7274) reported from Bedlington, England@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, EnglandHello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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JAN STEWART (@fabiliciousx) reported from Whitley Bay, England@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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stoddy_running 🏳️🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Broughton (@seanbroughton15) reported@ThreeUKSupport I’m trying to bring my number across to Three. Filled out the online form last weekend but still nothing. Customer service line having ‘technical difficulties’. What can I do?
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ashlee (@Ajaddmum) reported@ThreeUK There’s still an issue. On the 3rd day now. Can send texts but not receive them!! Can you get back to me ASAP!
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anthony wong (@wongant) reported@ThreeUK - Is there anyone with some common sense I can speak to ? I need some help on case 30155876 ! My address is missing the number ! Just update it already !
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Sarah (@sgems) reported@ThreeUK Appalling as we were waiting on our lateral covid test results, which still haven’t been received because the text issues meaning we will have to put the family at risk again because of this to retake
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Shahed (@Shxdzy1) reportedExplain to me this. How is Bangladesh’s @Grameenphone network better than UK’s @ThreeUK network?
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Mat Greenaway (@mat_greenaway) reported@ThreeUKSupport @ThreeUK Please can you advise how I can get out of my remaining 23 months 4G broadband contract. I am just over the 14 days cancellation period but your router is terrible and not fit for purpose. Your support just fob me off. I need it cancelled asap
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SUEuropean #IamEuropean (@sueblackdown) reported@uk_domain_names Well, that's me out of @ThreeUK, then - want afford the domestic prices - about a 5x increase - never mind the foreign ones.
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Anthony Vickers (@tattyheaded) reported@ThreeUKSupport I already have. Last time, was a call, and after to and fro about whether device/ISP at fault was then met with a silent connection (took an hour) and prior to that was told issue would be escalated but no response after a week. Bad and futile experience.
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Kenneth (@Kenneth96867170) reported@ThreeUK @ThreeUKSupport Unfortunately speeds here are still under 2mbs, what's happening three? We have 5 sim contracts in our household and all are showing slow internet speeds the last 3 days! Please check the Eh23 mast area! Something isn't working as last week we all had 73mbs speeds.
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Pugh Global (@PughGlobal) reported@ThreeUKSupport I have had to set my Virtual number to go to my Three Mobile and GiffGaff; even today GiffGaff was passing more calls to me than my Three mobile, so the issues were still active until at least 18:00 today.