3 (Three) Outage Report in South Shields, South Tyneside, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
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Fiona Wilson
(@fionaw24) reported
from
Blyth, England
@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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Andrew 🏳️🌈🇪🇺Ⓥ
(@Stoddy75) reported
from
Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Dada
(@donw95) reported
@ThreeUKSupport He was young ,rude ,insolent, unempathetic ,dismissive and very arrogant ,I needn't say more !
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Bernie
(@netmnp) reported
@ThreeUKSupport Is this a Three number: 0333 338 1063. It calls me every single day since I enquired about some Three service but nobody on the other end.
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Crypto Caesar
(@crypto_caesar1) reported
My phone company @ThreeUK are trying to charge me £19 per minute to call Gibraltar 🇬🇮 from UK 🇬🇧? WTF?!?
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Macaulay
(@_macca_pacca) reported
@scook2003 @ThreeUKSupport @jadesharp1992 It’s frustrating there’s still now Apple Watch support after all this time but they do have the best 5G network out there so I won’t grumble too much, I can get by with the Wi-fi version of the watch
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Bryan Dada
(@donw95) reported
@ThreeUK the most appalling service received at 48 North End road just now with the total disregard for customers!!! The manager of the store seems to actually spearhead this act!!! He totally refused to listen to me after I advised him I was sold the wrong colour of phones!!!
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ゼベディ
(@SohebH93) reported
Been with @VodafoneUK @VodafoneGroup for 12+ years, bought numerous family/friends to Vodafone, had multiple lines and broadband. On Tuesday I called to upgrade but the best tariff offered was nowhere near @ThreeUK. Disappointed to be leaving w/such poor offer from retentions.
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Lizzie Collins
(@Lizzie_Psych) reported
@ThreeUKSupport hello, I currently have a 3 PAYG sim. Is it possible to directly upgrade to a pay-monthly contract without changing the sim card? I want to keep my number and not faff with waiting days for a changeover as it's the same network...
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Sabrina
(@Sabrina_12345) reported
@ThreeUKSupport I was told I’d receive it last night over chat within two hours and it never arrived. I was told again this morning that it’d arrive but wasn’t given a specific time despite me asking numerous times this morning when it will arrive. I said I’m not happy to close the chat option u
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Juanito “el Literal” #PARODIA
(@JuanitoLiteral) reported
@Ipunchedalion @tgcalabaca @ThreeUK There are a few providers that remain untouched, but yeah… i guess it’s a matter of time that they all reintroduce roaming charges. Three network is really poor in UK and its main attractive was the ‘feel at home’,which they are now stopping, so… no motivation to stay with them
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𝙇𝙞 𝙉𝙤𝙤𝙧𝙢𝙤𝙝𝙖𝙢𝙚𝙙
(@lnoormohamed) reported
So I just took out a @ThreeUK contract. Will cancel it. Take a look at the comparison between @O2 👇👇