3 (Three) outages and service status in South Shields, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 10, 7:51 AM GMT+1.
- Internet (67%)
- Phone (33%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in South Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near South Shields, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, North Shields, Hebburn, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 13 days ago |
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Newcastle upon Tyne
|
Phone | 28 days ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
North Shields
|
Total Blackout | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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minkewales (@minkewales) reported from Dunston, England@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Pup Halvor (@flyingasadragon) reported from Seaham, England@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Tedstercal (@tedstercal) reported from Sunderland, England@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!
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Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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JAN STEWART (@fabiliciousx) reported from Whitley Bay, England@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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japred chiu (@japredchiu) reported from South Shields, England@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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「Fictitious Person」🏴☠️ (@Good_Bye_Earth) reported@ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please
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Andy Co© (@andy_cowburn) reportedWhat’s happened to @ThreeUK service has been terrible for two days now, HD4 area. @ThreeUKSupport
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Vix Southgate 🦊 (@Victrix75) reportedI cannot believe how poor mobile reception is on @ThreeUK these days. 4G=1bar if not in a built-up area and when 5G 'is' found it crashes my iPhone 16pro or garbles every word. Anyone tell me what network has UK-wide coverage these days. I feel like I am back in the 1990s!
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Wyn Morgan (@wynmorgan) reported@ThreeUK @ThreeUKSupport seems we’re going to be without a signal for a second week as you’re still working on your mast. Surely you’ve had time to install a new mast in that time?
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Ailon (@loneyai) reported.@ThreeUK your customer support is horrible. Won’t let me cancel a broadband contract. I am now considering switching my mobile provider as well.
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loulitagill (@loulitagill) reported@ThreeUK @ThreeUKSupport now you want to charge me £13.92 for a service I wasn’t even using during the 16-20 May when I had no mobile WiFi installed because you kept sending me packages with missing equipment. Worst experience with a company ever!
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Jono (@JonoWhoElse) reported@ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G
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hannah kozak (@hannahkozak) reported@dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.
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macalvert (@macalvert2) reported@ThreeUK need help to register a number for a MBb sim? Any help please
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Whatever (@RealGetAGripLad) reported@ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk