3 (Three) outages and service status in South Shields, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in South Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near South Shields, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 12 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Chester-le-Street
|
Phone | 1 month ago |
|
Newcastle upon Tyne
|
1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England@ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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David (@DavidBeattie86) reported from South Shields, EnglandAnytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.
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Bootsy (@19bootsy68) reported from Dunston, England@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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Andy Brown (@andyb7274) reported from Bedlington, England@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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Vicky Teinaki (@vickytnz) reported from North Shields, England@edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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JL (@JackLegind) reported from Newcastle upon Tyne, England@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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HeartStopperFan (@H34rtstopper_) reported from Longbenton, England@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Ian Birch (@IanBirch1978) reported from Cramlington, England@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G
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Pup Halvor (@flyingasadragon) reported from Seaham, England@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Seager (@ruthseag) reported@ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…
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ES (@ewa_swital16945) reported@ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable Fraud!
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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Malfoy Orme (@MalfoyOrme83) reported@ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.
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mark (@deligatedgeek) reportedSome scammers called pretending to be @ThreeUK. I played along. First red flag is @ThreeUK calling me about bad service. Second red flag was the urgency and rush. Last red flag was asking to click yes on a notification on my phone to get a new sim card 1/
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Graeme (@woodenscot) reported.@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.
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Karl Austin (@KarlAustin) reportedWhat is going on @VodafoneUK ? Ever since you bought @ThreeUK your network has been awful. An Edge signal in the middle of @LoveMeadowhall ?!! Frequent zero throughput, degraded signal strength *everywhere*. It's like going back in time 20 years!
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Lee Williams (@LeeWilliams154) reported@ThreeUKSupport is the network down at the moment? I can’t make or receive calls…
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Callum (@Callum416577678) reported@ThreeUKSupport how do you feel scamming thousands of customers for 1000s when a device is paid off and you keep taking payment for the device my elderly mother is a victim and is our £900 with nothing you can do can’t wait to cancel all 9 phone contracts me my family and friends
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graham paterson (@grahampaterson9) reported@ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next