3 (Three)

3 (Three) Outage Report in South Shields, South Tyneside, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in South Shields, South Tyneside, England 12/24/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (25%)

    Total Blackout (25%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • Stoddy75 Andrew 🏳️‍🌈🇪🇺Ⓥ (@Stoddy75) reported from Seaton Delaval, England

    Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

  • fionaw24 Fiona Wilson (@fionaw24) reported from Blyth, England

    @ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • leesmith_94 Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • djmckee Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • JackLegind JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • minkewales minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilDay82 Philly D (@PhilDay82) reported

    @ThreeUK what the hell is going on with your network?!? 2 days now and hardly any service. Cannot make any calls. Poor internet. Cannot get emails. Sort it out and give me a refund on this awful service.

  • ChaudhryHaroon hc (@ChaudhryHaroon) reported

    @ThreeUKSupport I’ve received really poor customer service when discussing my contract options after being a customer for a long time… no follow-up 👎

  • eleonorasfalcon sue🏳️‍🌈🌈💜🤍💚 (@eleonorasfalcon) reported

    @ThreeUKSupport True, but please fix Snapchat it’s still broken at 9.30 am 2/1/22

  • tiifffaa Tiiffaa (@tiifffaa) reported

    Why is my snapchat not working and lagging so much especially when I’m using data 😤 @snapchatsupport @ThreeUKSupport

  • vindib_ Vindhya Buthpitiya (@vindib_) reported

    why is Netflix just not working on @ThreeUK? @ThreeUKSupport

  • abs666 Abhinav Sharma (@abs666) reported

    @ThreeUKSupport Hi. I mistakenly put through an upgrade on 19th Jan and immediately requested for it to be cancelled. A week later the cancellation still isn't reflected on my account. I've spoken to numerous customer advisers and keep being told it will be done "soon". Yesterday

  • nisabinlavishhh nisah (@nisabinlavishhh) reported

    @AlannaBriony @ThreeUK @snapchatsupport I had similar issues, I've made several appeals to support system over and over but no help was rendered untill I was referred to hodie_spy on Instagram they helped fix my account they can help you too

  • mohannaf99888 مهند (@mohannaf99888) reported

    @tiifffaa @snapchatsupport @ThreeUKSupport Having any issue with your snap account just message NELLY_CODING on instagram he will help you fix it ASAP 💯

  • steve_traveller Steve Traveller (@steve_traveller) reported

    @ThreeUK I’ve just called to get a itemised final bill. Why is it every time I call for a simple thing your colleagues in India have to do a sales pitch on me. I left for bad reception issues and the fact I can’t get off the phone to these people trying to sell me products every time.

  • danPad6 dan Pad (@danPad6) reported

    @ThreeUKSupport I’m assuming you’ll provide an update to customers as to what the actual problem was for the past 2 days and compensation for lack of service