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3 (Three)

3 (Three) outages and service status in South Shields, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, North Shields, Hebburn, and Gateshead.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Phone 26 days ago
Newcastle upon Tyne Internet 29 days ago
Newcastle upon Tyne Internet 1 month ago
North Shields Total Blackout 1 month ago
North Shields E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • DavidBeattie86
    David (@DavidBeattie86) reported from South Shields, England

    Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.

  • LauraChrisp
    Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

  • japredchiu
    japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

  • fionaw24
    Fiona Wilson (@fionaw24) reported from Blyth, England

    @ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

  • leesmith_94
    Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • vickytnz
    Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it

  • alltimeanja
    AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • tubblog
    Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • JackLegind
    JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • geordie_driver
    Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • liontarakos
    ∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ (@liontarakos) reported

    @Jamesefield @ThreeUK the issue is that since then, I ve noticed that jitter was increased. it was already way worse than 02, now they killed it completely.

  • VirginiaMcClane
    Virginia McClane (@VirginiaMcClane) reported

    @ThreeUKSupport have you got any issues with broadband in Larkfield Kent @ThreeUK

  • djstevekelley
    Steve Kelley (@djstevekelley) reported

    @ThreeUKSupport Internet issues in MK4?

  • broony1987
    Broony (@broony1987) reported

    @ThreeUKSupport your mobile signal is terrible

  • woodland246
    woodland246 (@woodland246) reported

    @CBTwizard @MartinSLewis @ThreeUK Can you cancel the contract? For online/phone (distance) sales of mobile contracts, the cooling-off period is 14 days. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply, but some companies allow a longer period.

  • lyeuhm
    Sassy (@lyeuhm) reported

    @stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • chiadikobiozor
    Chiadikobi Ozor (@chiadikobiozor) reported

    I really don’t know why three network keep hiring INDIAN customer service agents who can’t speak English. Really very frustrating @ThreeUK

  • StensonRita
    RitaM (@StensonRita) reported

    @ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8

  • hannahkozak
    hannah kozak (@hannahkozak) reported

    @dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.