3 (Three)

3 (Three) Outage Report in Washington, Sunderland, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Washington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Washington, Sunderland, England 04/18/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Durham and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • Stoddy_running stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England

    @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • geordie_driver Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

  • Stoddy75 Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport is the app and my3 service down? I am unable to access either.

  • Colins_kitten Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England

    @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • CannyDeku CannyDeku (@CannyDeku) reported from Whitley Bay, England

    2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • SocialHermitCal 'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • OfficialDicka Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mentazm Mentazm (@mentazm) reported

    Stuck on H+ in EH6, can't get connected to 4G at all. HELP! @ThreeUKSupport @ThreeUK

  • Pseudomorph81 Jonathan Bryce (@Pseudomorph81) reported

    @deanolium @ThreeUKSupport Absolutely. It's almost never the fault of the person at the end of the phone. Having been there I know that all to well!

  • DeonaElizabeth Deona Elizabeth🤍 (@DeonaElizabeth) reported

    No one should EVER get an account with @ThreeUK @ThreeUKSupport. They are THE WORST network, I’ve called several times each month since last October and nothing has changed. Now when I’m leaving the network within the cooling off period, they’re trying to levy me with charges 🙃

  • thisismenow67 SCH (@thisismenow67) reported

    @ThreeUKSupport changed to a dual SIM phone can't login into 3+ rewards, 20mins to cust servs and all they've done is ask for my phone no. & SIM number - useless

  • mariano_randon maraneto (@mariano_randon) reported

    @ThreeUKSupport I’ve been having connection issues with my broadband since yesterday and now is not even connecting. Phone to get support is closed already , can you help?

  • deanolium Deano (@deanolium) reported

    @Pseudomorph81 @ThreeUKSupport To be fair, I have a lot of time for people who work support - they're usually doing the best they can to help, even when the actual systems the services rely on are full of issues. Glad it's getting somewhere at least!

  • Har234234 H O (@Har234234) reported

    Please can someone help me @ThreeUKSupport my home broadband is unusable and has been for a while!

  • Maysiebug Maysie glitter disco bug 💐🍄👩🏻‍🎤🌙✨🪩🐞🇺🇦 (@Maysiebug) reported

    @ThreeUKSupport I would like to get a link for the busted presale I’m a customer I’ve been with you for about ten years and I can’t get my plus account working 😢

  • k_stalou Yecats (@k_stalou) reported

    @ThreeUK Yet again I have no network. I will not be staying with three. You are a joke

  • djalexgraham djalexgraham (@djalexgraham) reported

    @ThreeUK how do I speak with one of you agents! Customer service is a joke! Live chat just hangs Options on the IVR are pointless