3 (Three)

3 (Three) Outage in Washington, Sunderland, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Some problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Washington, England

3 (Three) Outage Chart in Washington, Sunderland, England 08/03/2020 11:00

August 03: Problems at 3 (Three)

3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 46.14% Internet
  • Phone 34.78% Phone
  • Total Blackout 8.28% Total Blackout
  • Wi-fi 6.70% Wi-fi
  • E-mail 3.55% E-mail
  • TV .55% TV

3 (Three) Outage Map Near Washington, Sunderland, England

The most recent outage reports and issues originated from Sunderland, Washington, Seaton Delaval, Newcastle upon Tyne, Whitley Bay, Durham, Wallsend, South Shields, Gateshead, Hebburn, Peterlee and Sunderland Bridge.

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United KingdomWashington Total Blackout
United KingdomSunderland Phone
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3 (Three) in Washington, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:
  • Stoddy75 Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

  • Stoddy75 Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

  • Stoddy75 Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

  • Stoddy75 Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • japredchiu japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • hannah_duncan85 Hannah D (@hannah_duncan85) reported

    @ThreeUKSupport It says there are no operatives available... and your advisor said they are too busy to help and call back tomorrow!

  • hannah_duncan85 Hannah D (@hannah_duncan85) reported

    @ThreeUKSupport To cancel my broadband contract with you as I’m outside the 2 years... I have 4 contracts with you and right now I feel like pulling them all...

  • hannah_duncan85 Hannah D (@hannah_duncan85) reported

    @ThreeUKSupport absolutely appalled with your customer service teams today... been put through to 4 different people, two of which are extremely rude and I’m still on hold and haven’t resolved my issue! It’s not been over an hour!

  • emilieb82 Emilie Bouzeza (@emilieb82) reported

    @ThreeUKSupport Still no SIM card received. 11th day without network and counting... Thought someone victim of fraud would have been made a priority dispatch for a replacement SIM card obviously not. Appalling customer experience @ThreeUKSupport @ThreeUK

  • ItsJustMandyD Mandy Dietsch (@ItsJustMandyD) reported

    @ThreeUKSupport hi there. I'm in the process of switching from to you guys. I've got my new SIM and am trying to fill in the form to port my existing number to you. I've entered details including PAC but keep getting an 'oops, technical error, try again' message. Can you help?

  • CalGreenmk Calmk (@CalGreenmk) reported

    @ThreeUKSupport It’s been awful the last 3 Thursdays! We are just on mobile WiFi so not sure if we can only get 3G...our phones are on a diff network and are fine

  • AlexJive Alexander Kenneth Martin Douglas (@AlexJive) reported

    @ThreeUK called cut service. Msg said to chat. Started chat, they said its a dongle issue, you can only call. Called again, now been on hold for nearly 30 mins...

  • lee45301292 lee (@lee45301292) reported

    @ThreeUKSupport Sorry I do have an issue - paid my bill recently and app confirms it, but I’ve just received a text saying there is an issue with my bill

  • BeccaLong25 Becca Long (@BeccaLong25) reported

    @ThreeUK trying to contact you regarding all the issues I am currently having with you to be told to contact on live chat. Tried to do this and it keeps closing! Really getting frustrated now!!

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.