3 (Three)

3 (Three) Outage Report in Sunderland Bridge, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunderland Bridge, County Durham, England 10/10/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Internet
United KingdomDurham Phone
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees TV
United KingdomDurham Internet
United KingdomTrimdon Internet

Community Discussion

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3 (Three) Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • tedstercal Tedstercal (@tedstercal) reported from Newton Aycliffe, England

    @ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • OfficialDicka Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • JaySnowden23 Jay Snowden (@JaySnowden23) reported from Billingham, England

    @nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • halsteadaddick Andy (@halsteadaddick) reported

    @ThreeUK useless, pathetic customer service - my 15 month old iPhone dies, they want to charge me £161 to upgrade and get a new one or pay £155 cancellation fee. So I'm stuck paying my normal monthly payment for the next 7 months but can't use.

  • Hollyy_Butler Holly (@Hollyy_Butler) reported

    @ThreeUK reiceied my upgrade yesterday however the phone is having to be replaced cause there was an issue with the phone, just curious because my plan is as if I’ve got a new phone, but still using the old one. No idea when the replacement is even being delivered

  • RinaLeia2012 Rina Mcloughlin (@RinaLeia2012) reported

    @ThreeUKSupport Hi thank you, I spoke to one of the customer service team members on the phone this morning. Hoping the fault will be fixed by tomorrow 🤞🏽

  • Rajinde14643628 Rajinder (@Rajinde14643628) reported

    @ThreeUKSupport I’ve sent a DM but it’s just WhatsApp calls due to my data not working I believe

  • Jared18185719 Jared (@Jared18185719) reported

    @ThreeUK @threesupport I am at the 9 month point with trying to get information from three, 5 phone calls and 9 live chats. Customer service is appalling!

  • PurslowBen Responsible Ben (@PurslowBen) reported

    @ThreeUK is your service down I. The area Sg18 9ru?? My wife has had poor service if any for days

  • Sammyjane617 Samantha (@Sammyjane617) reported

    @ThreeUKSupport I am using the sim from my other device in my new device I have to keep the phone network on. 3g/2g in order to get any sort of Internet

  • MikeFlay12 Michael Flavell (@MikeFlay12) reported

    @Three_Is_Broken @Wilko_UK @ThreeUKSupport But ita showing 4g but sloth pace. Its embarrassing really. Never used to be this bad I've been with them for years this last year has been horrendous

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @celtic_ape83 @ThreeUK @three We're really disappointed to hear this, Neil. What is the tech issue you're looking to discuss? Has the phone not been sent out? What has been advised when you spoke to us? We'll do all we can to help, or point you in the right direction -Kim

  • celtic_ape83 Neil (@celtic_ape83) reported

    @ThreeUKSupport @ThreeUK @three Worst customer service I've ever encountered. 10 years without a complaint. 8 days of limbo over a tech problem on Threes side. Not a single call to explain. Advisors who just put you on hold rather while you're talking. Horrible.