3 (Three) outages and service status in Sunderland Bridge, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Sunderland Bridge, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Joanne Emerson (@remenos) reported from Sherburn Hill, EnglandSo frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dibbs (@dibbs1967) reported from Sunderland Bridge, England@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Tedstercal (@tedstercal) reported from Newton Aycliffe, England@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".
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Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Andrew Pinkney (@aspi80) reported from Sacriston, England@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Pup Halvor (@flyingasadragon) reported from Seaham, England@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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AJU - 🌵 (@alltimeanja) reported from Seaham, EnglandCan't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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AJU - 🌵 (@alltimeanja) reported from Seaham, England@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Dadey Kirkup (@dadeylfcdaft) reported from Peterlee, England@ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help
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The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Darren Dixon (@OfficialDicka) reported from Leadgate, England@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Jay Snowden (@JaySnowden23) reported from Billingham, England@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Kumar (@rohittkumarr28) reported@ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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DAVID GREGORY KERR (@grego76525) reported@ThreeUKSupport it is like a nightmare when cards have to be updated and details have to be passed to service providers but I hope this solves any problems
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport you guys will never know peace in this life.
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TheYellingKitty. (@TheYellingKitty) reported@ThreeUK @ThreeUKSupport it’s Friday night and my data is slow af for no reason The network checker on your site says your currently working on a fix in the area but it’s said that for hours and not updated once
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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Gio120uk (@gio120uk) reportedHow do I speak to a human at 3 to pay my bill,the customer service and app is absolutely useless @ThreeUKSupport
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedSo when will it happen? And your misleading tv add that your investing 11 billion in to the network yet you fail to say 4.3 billion of that is to buy @ThreeUK #ukmobilenetworks #vodaphoneUK
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Danielle (@elektramonster) reported@ThreeUK @ThreeUKSupport this service is becoming worse, have just arrived in weybourne Norfolk and it's dead. Have to drive over half hr in any direction to get scraps of signal. Having to rely on free WiFi just to let family know we're alive! What is going on?! #three
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C_R_5 (@c_r_5) reported@ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity