3 (Three) Outage Report in Sunderland Bridge, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Sunderland and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Billingham |
Internet | |
| Washington |
Internet | |
| Durham |
Phone | |
| Stockton-on-Tees |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Jay Snowden
(@JaySnowden23) reported
from
Billingham, England
@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
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Tedstercal
(@tedstercal) reported
from
Newton Aycliffe, England
@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Clare
(@alistairclare) reported
@John_Ogden @ThreeUKSupport They seem to have stopped rollout because it’s based on a QR code printed on a bit card. Not sure why they could not generate the QR on demand via the website. Also I read somewhere that you can be without service for days as they deactivate your old sim when putting in the post
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C Walker
(@clarie2015) reported
@ThreeUKSupport I've been on your chat and I've managed a few very bad phone calls.
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Miranda
(@mirandakhiggins) reported
@ThreeUK has the worst customer service of all time. 6 weeks of being strung along and lied to and then when you’re finally so frustrated you decide to switch to another company they make it impossible!
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Alistair Clare
(@alistairclare) reported
@John_Ogden @ThreeUKSupport @ThreeUK It’s probably because we do not have proper web account access to our work numbers. Would be handy to have when three’s signal is poor to switch to another network. Less of an issue with the no travel. Not used any significant mobile data for a year!
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🌻 𝙼𝚎𝚊𝚍𝚘𝚠 𝙴𝚕𝚕𝚒𝚜 (2).arj 🌻
(@notameadow) reported
@ThreeUK If I tagged the support it would go like this: - give us postcode - here - it's all okay from out point, maybe the network is congested
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Alistair Clare
(@alistairclare) reported
@John_Ogden @ThreeUKSupport Yes. Progress indeed. I looked at it when I got my new phone and decided it was too much effort. I do not think the work VF accounts support e-sim either. Positive point is that the whole town centre is bathed in 5g coverage. 200mb+ by the office if we ever go back 🤔
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Original Jacko 😎
(@DanJay946) reported
@EE I left @ThreeUK because they were dire what started out well when I moved across to you now you’ve got me by the nuts my local mast is down !!!! Women at EE blamed tree were in the way and they need permission to cut them down!! Tell you what @EE I’m off to another supplier💩
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Oroshi
(@Oroshi80) reported
@ThreeUKSupport three connection on mobile phone and broadband is running very slow tonight in ts16. This need to improve. Because it will affecting home schooling on Monday.
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Duchess of Plum Hill
(@DuchessPlumHill) reported
3 separate mobiles lost signal simultaneously yesterday and have stayed down ever since. Notified network operator @O2 and they insist that their network is "working fine" in our area. So no prospect of a fix then. Perhaps my area is uneconomic. Luckily I'm also with @ThreeUK .
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Original Jacko 😎
(@DanJay946) reported
@PaulGrayburn @EE @ThreeUK I thought 3 was bad paul but ******* it’s like living in a cave,any excuse they will use it,I’ve even switched off my 5g now and trying to make a phone call is like going back 25 years ago one 2 one when it keeps stuttering ! £80 a month for a load of old **** 💩💩💩💩💩