3 (Three) Outage Report in Sunderland Bridge, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Billingham |
Internet | |
| Washington |
Internet | |
| Durham |
Phone | |
| Stockton-on-Tees |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Jason H
(@brothheed) reported
from
Sherburn, England
@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Waugh
(@waughzone) reported
@AlexGower90 @ThreeUK Awful customer service. Waste hours of your life trying to speak to a human - you’d have thought having a real person to speak to on the end of the phone might be a given for a phone company.
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Shirly Bumaguin
(@ShirlyBumaguin) reported
@ThreeUKSupport what’s going? I have no signal, no internet c can’t make and receive messages and calls since yesterday at 11am. I have spoke with 3 customers service people and no one can’t help or tell me when it will get sorted.
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Freedom of Speech
(@Freedom84743108) reported
@ThreeUKSupport If the number is on your system how come you cannot check it @Ofcom if I was the customer of this number & rang are you saying you couldn't help ? the UK is being hit by fraudulent calls everyday & networks need to take better action stopping these temporary numbers they use
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Mr Gidzy
(@MGidzy) reported
@ThreeUKSupport I've complained over a week ago, I'm not happy with the current network data speed. I think I should get a refund because you are stopping me working. I've recommended Three for years but it's not reliable if you need it for work now.
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A•D•A•M
(@adamndo88) reported
@ThreeUKSupport I did but wasn’t really helpful and the fact you’re telling me my signal is “going to be poor at peak times” doesn’t fill me with confidence in you as a network anymore
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serah
(@wangpuppie) reported
@ThreeUK @ThreeUKSupport hi my broadband has been down since yesterday. The network status keeps saying you guys are working on it but nothings changed. Are there any updates?
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Mel
(@CaramelKuush) reported
When you move to @ThreeUK cuz your mum says it’s better than o2 but 4 days in and you’ve only had 2 days worth of service and still no data working? Tried calling but good luck speaking to someone, guess I’ll speak to them when they call me since I won’t be paying for no service
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James Telford
(@jtelford) reported
@ThreeUKSupport What I mean is I've raised a problem about a service that I have purchased from you and you've told me basically that I can't expect it to work and it's probably someone else's fault. If it is a problem with @etisalatUAE then how should this be raised to fix it properly?
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Jennifer Riggins https://hachyderm.io/@jkriggins
(@jkriggins) reported
@ThreeUKSupport It was the Strand store and they said they can only accept any driver’s license or passport, not my UK issued residence card which is ridiculous. This is after your online technical support accidentally immediately canceled my SIM. So is urgent.
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Ste Jones
(@eJ2095) reported
@ThreeUKSupport Hiya does your ZTE 5g Modem, Can I plug in an external antenna to help boost the 5g signal? (if so, what do you suggest)