3 (Three) Outage Report in Sunderland Bridge, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (27%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Sunderland and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Billingham |
Internet | |
| Washington |
Internet | |
| Durham |
Phone | |
| Stockton-on-Tees |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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david mcguire
(@dmcguire29) reported
@ThreeUKSupport great customer service today. NOT!!!! Upgraded my contract and treated like rubbish and a now have to wait for my new phone but new customers can get the same phone on a few days.. shocking service. #14daycoolingoff
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Andy Hill
(@andy2hill) reported
@ThreeUKSupport Name on ID is Andrew and 3 acc set up as Andy. Been like this for yrs see tweets. Still accepted this and ordered new sim on Monday. After 3 days nothing so called only to be told request not processed! So just spent an hour on phone trying to change name. Service is appalling!
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david mcguire
(@dmcguire29) reported
@ThreeUKSupport Yeah a new customer can get it in 3/4 days.
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Steve Gilbertson
(@swgilbertson) reported
@ThreeUKSupport hey folks, my home 5G broadband has been absolute dog poop this past week or two - are you having service issues and if so will you be reimbursing customers for the lack of connectivity and service? Thanks
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T20 | 🇬🇧𝔅𝔯𝔦𝔱𝔦𝔰𝔥 ℌ𝔬𝔟𝔟𝔦𝔱
(@frod0w) reported
@ThreeUKSupport Thanks for letting me know Kirsty, The signal seems to have gone back to its 4G coverage now. Not sure how long it’s been back up, only realised when I had finished work in my local Train Terminal.
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R C
(@ThatConnorGirl) reported
Well, @ThreeUK have found a way to finally make me leave once my contact is up. Reintroducing roaming charges is just poor. #threeroaming
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Michelle P
(@michell67162286) reported
@ThreeUKSupport That is really unsatisfactory as I specifically asked about the 10gb pay as you go plan and was told it would last 90 days I would have no issue if it didn’t start until I put it in my phone. Is there no way the start time cannot be moved on by two days
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Disty’s Howl Box 🔜 FWA
(@TheAngryRoo) reported
@HurrDurrDief @JymFox @ThreeUK It is… it’s being discontinued on May 23rd. I did go to another network but the extra cost to have roaming wasn’t worth it so I went back to them. Other networks are being competitive on offering it. Three has basically gone from chalk to cheese on this one.
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david mcguire
(@dmcguire29) reported
@ThreeUK just upgraded my account and got very poor service for existing customer compared to new customers. Wondering why I upgraded. Good job I have 14 day cooling off period... #thinkingofleaving
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kay heaton
(@shubert13) reported
@ThreeUK why is it ok to charge me extra than I signed up for in my contract. Loyal customer no more