3 (Three) Outage Report in Sunderland Bridge, County Durham, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Crook |
Internet | |
| Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Billingham |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Jay Snowden
(@JaySnowden23) reported
from
Billingham, England
@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Tedstercal
(@tedstercal) reported
from
Newton Aycliffe, England
@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@lywyn) reported
@Ms_Me_12 @EE @ThreeUK They do not sell or leak your account password, that would result n massive fines. And would you use amazon again if it sold you password to a company? It would destroy them. Simple fact is people reuse passwords and that is a stupid idea.
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Rachael
(@Rachael_E_C) reported
@ThreeUKSupport I moved my number to another network after leaving Three at the end of my contract this week but I am still getting marketing communications from Three. When will I receive a final bill and confirmation that I have closed my account?
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POLA POSPIESZALSKA
(@POLASINGER) reported
@ThreeUK DO NOT UPGRADE or renew your contract with this network! I am appalled at the sky high new bill and awful customer service, disgusting treatment and manipulating me into extending contract whilst not mentioning new unfair charges! I will be leaving. AWFUL.
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Emelle Asante
(@MzEmelle) reported
@ThreeUK if you people don’t sort out this ridiculous signal!
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Gavin
(@gavinlew) reported
I see @ThreeUK have added smartwatch support , just activating the eSIM on my Apple Watch
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P.
(@PaulRAFC) reported
@ThreeUKSupport Day 2 of basic signal in Trafford Park. Rubbish.
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PlayLab
(@PlayLabTv) reported
@ThreeUK is it actually possible to speak to someone at Three?!? Your customer support numbers don’t even work! Are you a complete CON? I need help NOW!!!
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Theme Park Extreme
(@SocialTPE) reported
@ThreeUKSupport nothing works all I’m trying to do is add an data add on for today iv called up, messaged multiple times and no use at all ? Not my fault I pay a lot every month for a service that clearly doesn’t work !
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AG
(@AlbertoGiovino) reported
@ThreeUKSupport I appreciate you're keen to help but you've suddenly gone silent on me (like how when I was kept on hold for ages before being hung up on). Is there anything you can do or should I just give up ?
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David Bloor 🇺🇦
(@DavidBloor2) reported
@ThreeUKSupport Despite cancelling a contract on 19th July and calling twice since then you have failed to issue a refund. Utterly woeful customer service.