3 (Three)

3 (Three) Outage Report in Sherburn Hill, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sherburn Hill, County Durham, England 11/20/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomWashington Internet
United KingdomDurham Phone
United KingdomDurham Internet
United KingdomTrimdon Internet
United KingdomHartlepool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • bonusgrooves Brian 'Barno' Barnes (@bonusgrooves) reported from Hartlepool, England

    I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • tedstercal Tedstercal (@tedstercal) reported from Newton Aycliffe, England

    @ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • davybromley D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ranahem Hem Rana (@ranahem) reported

    How long does it take to activate a suspended account and sim? 24-hours? 2 days, 3 days, a week? How long? A very #unhappycustomer here. Not to mention I’ve been a loyal customer for over a decade. @ThreeUK @ThreeUKSupport

  • Kmlinger Kelly Linger (@Kmlinger) reported

    @ThreeUK I have spent an age on live chat in the last 2 days. My phone number has been spoofed. I am trying to change my number. I have had 50+ calls from people who have received missed calls from my number but it is not me. Someone needs to call me to help sort this out ASAP!

  • Judgie74 LJ74 (@Judgie74) reported

    @ThreeUKSupport the worst company to deal with in my entire life - shocking customer service team , who can I contact who isn’t in a call centre on the other side of the world !!

  • SuperSajuuk Gordon (@SuperSajuuk) reported

    @ThreeUKSupport Hi there, I have tried this but it doesn't work. Even though I'm putting the mobile data SIM into another device [an iPhone] and navigate to the website while connected to the 3 network [no wifi], the website just keeps saying I'm not connected to 3 and to try again. 😐

  • Campsy73 Campsy73 (@Campsy73) reported

    @ThreeUK Hey three - your website is down and I can’t make calls on my phone, nor can my partner. It says ‘your service does not allow access to this number’ What a gives?

  • Jack_Wharton02 Jack W (@Jack_Wharton02) reported

    @ThreeUKSupport my data isn’t working in Birmingham. Showing 3G but nothing loads, I should have 5G. Tried restarting my phone, taking out sim and resetting network settings but nothing is working. Can only get internet when connected to wifi

  • LozsLeisure Loz's Leisure (@LozsLeisure) reported

    @ThreeUK let me know they’ll be changing my contract and it seems roaming abroad will no longer be included as part of my plan. This single factor will almost certainly lead me to switch providers (despite their great service). I wonder how many others will do the same.

  • MrJoestarsBro MightyK: Doolally Mood Boy (@MrJoestarsBro) reported

    @ThreeUKSupport aaaaand Internet is down AGAIN for no good reason.

  • isobelhaydock issy (@isobelhaydock) reported

    @ThreeUK why is your tube wifi sooo bad? I can’t use the virgin one now (which actually works) and the one you’ve replaced it with doesn’t connect at most stations, or connects just as the tube leaves the platform

  • Liam_ward97 Liam Ward (@Liam_ward97) reported

    @carefreechilly @ThreeUK Not even that good here in Wimbledon. May be moving to EE soon, they seem to have the best signal.