3 (Three) Outage Report in Sherburn Hill, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Hartlepool, Durham, Sunderland and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Phone | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Sunderland |
Phone | |
| Sunderland |
Phone | |
| Newton Aycliffe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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D Bromley
(@davybromley) reported
from
Hartlepool, England
@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Brian 'Barno' Barnes
(@bonusgrooves) reported
from
Hartlepool, England
I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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North
(@DriveByBuddha) reported
@ThreeUKSupport When are you going to allow people who left three and came back to recreate accounts on three plus please? It's been months now and still not able to create an account because according to customer service you need to delete all the old accounts
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james miller
(@rfc1970) reported
@craigyk_1872 @ThreeUK It’s really bad now that I can’t wait to leave them
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Diana Kempster #OurMindsAreBeingManipulated
(@Diana_Kempster) reported
@ThreeUKSupport Have already left Three. Took nearly 3 hours & 2 phone calls + visit to the Three shop (told me 3 network was down!) to get PAC. I've been 3 customer for many years but swingeing price hike is a kick in the teeth for loyalty. Rejected your exorbitant charges & enforced contract.
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Toby
(@CFCtoby20) reported
@Kingcanners @terrystuckshop @ThreeUK Looks awful on the shirt as well
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Wayne Kinder
(@Wayneyboy85) reported
@ThreeUKSupport I've absolutely had it with the lack of service now. Before a month ago, I used to get 2 bars of 5G for 50Mbps. Now, the same 2 bars give me less than 1Mbps. 4G has always been poor, with less than 1Mbps speeds. It's unbearable! Why should I pay for a non-service?
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Henry Young
(@enbytv) reported
@ThreeUKSupport It’s because your systems were down apparently. I’ve managed to do it this morning thankfully.
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Howard
(@YikeyCrikey1990) reported
@ThreeUKSupport Credit limit may need lifting? Can you help me to check please? (And apologies for any language earlier!)
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Olly
(@Olly97531) reported
@ThreeUKSupport I chatted on Thursday. Was told it would be back very soon and to raise a complaint, but what's the point? A complaint won't get me back online. I'm WFH and have now used 4 days annual leave because of this. Its not good enough.
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Egon Schiele
(@the_kitologist) reported
@Kingcanners @ThreeUK I agree. Such reactionary thinking. Like Chelsea didn't do anything wrong. No one gave us a choice over who we were sold to (just as it is now). It's a time for support not abandonment.
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Miss B
(@S9my_B) reported
@ThreeUK @ThreeUKSupport You need to cancel my account FOC and either reimburse me for MY loses, or right off the rest of my contract. I will not pay for a service which I have not received.