3 (Three) Outage Report in Sherburn Hill, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn Hill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sherburn Hill, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Hartlepool and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Hartlepool |
Phone | |
| Crook |
Internet | |
| Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sherburn Hill, England
Latest outage, problems and issue reports in Sherburn Hill and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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nicholas gray
(@nicholasgray31) reported
@ThreeUK I need help as I forgot my sim pass code and now it’s asking for a PUK code 👨💻
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K Whittaker
(@whittakk) reported
@ThreeUKSupport why can nobody help me .. been accused of being stupid and fraudulent by cal Centre now they have all repair info and refuse to pay £275. I can’t afford to be bullied and ignored and lied to.
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kungwhew
(@kungwhew) reported
@ThreeUKSupport I have tried contacting your live chat team, they cannot help, please respond in DM about this issue, they do not understand.
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Chris Lavery
(@MrChrisLavery) reported
@ThreeUK whomever you are outsourcing the promotion of bundles/upgrades the experience is pretty awful as a customer. I've had to correct a sales rep on the actual deal they are offering (because they dont have the right info) and had the call ended because Im not a 'sale'
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Jo Higson MA
(@Jo_Higson) reported
from
Plymouth, England
@ThreeUK however retain my absolute loyalty. Properly investigated the complaint. Rang me and spoke to me about it. Said what they would do and were honest about the impact - and set up a system to help me in the future. That’s what good customer care looks like.
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David Dickson
(@irishdpd) reported
@ThreeUK hi can someone from customer support call me around 6pm I would like to speak to someone about an issue I had recently I am fed up with the online chat as that did not help, I have spoken to someone yesterday who said someone would call yesterday they didn’t
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John Gardiner
(@John__Gardiner) reported
@ThreeUKSupport any issues NEC FP8131 Home Signal Box? We had a constant green flashing light for a few days. Tied the troubleshooting steps but still not working.
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K Whittaker
(@whittakk) reported
@ThreeUKSupport Not a pdf .. apple don’t issue Genius Bar work authorization as pdf. Have run out of money or either eat or get to work .. and been called stupid and a liar
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Lord Jonathan Yates
(@jonathanyates33) reported
@ThreeUKSupport when can I expect some signal back In WF10 area please
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K Whittaker
(@whittakk) reported
@ThreeUKSupport Your call Centre is the worst I have ever encountered. Shops don’t answer phone either. Just so disappointing from day one, with mythical cash back. Now to discover Phoenician faulty from manufacture