3 (Three)

3 (Three) Outage Report in Sherburn Hill, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sherburn Hill, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherburn Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sherburn Hill, County Durham, England 07/26/2024 20:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sherburn Hill, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland, Durham and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomDurham Internet
United KingdomWashington Internet
United KingdomBishop Auckland Total Blackout
United KingdomPeterlee Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Sherburn Hill, England

Latest outage, problems and issue reports in Sherburn Hill and nearby locations:

  • bonusgrooves Brian 'Barno' Barnes (@bonusgrooves) reported from Hartlepool, England

    I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse

  • davybromley D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • tedstercal Tedstercal (@tedstercal) reported from Newton Aycliffe, England

    @ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • izabelabien Izabela Bien (@izabelabien) reported

    @ThreeUK hi Three, i’ve been disconnected from my phone with message that i’ve reached my limit of phone calls despite having unlimited phone calls. I cant log in to my account. Please help. I cant contact you on 333, since it states that there’s problem with the system

  • Rayyy_winkyface Rachel 👑 (@Rayyy_winkyface) reported

    Think I am going to have to continually tweet that @ThreeUK is terrible monthly until they actually help me and stop lying to me about why I haven’t had my 4G work for nearly two months. And they wana charge me just under £800 to get away from them how fun xox

  • the_accidental Iain Wallace (@the_accidental) reported

    @edent Could be worse @ThreeUKSupport deleted my account and didn’t tell me. Just an obscure error on login attempts. At least you know Virgin are doing it.

  • tattiearfc James TATTIE Shaw (@tattiearfc) reported

    @ThreeUKSupport Been trying for a few days to get the order confirmation of my upgrade, but as per usual the impeccable customer service is up to its usual standard, I need this so samsung can send me my earphones, Also who's sending a charging plug #three #unimpressed

  • nicksmithy Nick Smith (@nicksmithy) reported

    @ThreeUKSupport I've got a receipt here saying that my router was posted back to you, but a letter that says it hasn't arrived. Your phone support guy seems to think it was a tracked bag though which you know it isn't right? Can we fix this?

  • hootie1233 hootie1233 (@hootie1233) reported

    @ThreeUKSupport A huwaei dongle gets 0.50 mbps on 4g...my phone on another network gets 14 mbps. Your service and dongle are an utter waste of time and money. These things are not fit for purpose and you are thieving money from customers selling them this trash.

  • kylegordon ¯\_(ツ)_/¯ (@kylegordon) reported

    @ThreeUKSupport Several months now. Not usually an issue but we've been making more and more calls lately. We can get a good signal when at the south of the house with views for miles in either direction, but the incredibly slow call setup time persists.

  • No1Enforcer Infamous (@No1Enforcer) reported

    @ThreeUKSupport what’s going on with topping up online accounts. Not working?

  • liz_murphy_ Elizabeth Murphy (@liz_murphy_) reported

    @claireyjenna @ThreeUKSupport So annoying. After complaining though a phone mysteriously turned up in about 5 days. Assume the help team must have had the wrong info, who knows, but still annoying that they continued to sell that deal as available for next day delivery, which was clearly false.

  • DMWoolridge Dan Woolridge (@DMWoolridge) reported

    @ThreeUK I'm trying really hard to stay with three and #upgrage but your #3app is really poor and glitchy One day it recognises me, the next it won't. I've left help messages, but no-one responds