3 (Three) Outage in Plymouth, England

@ThreeUKSupport Is there any other way I can contact someone in England regarding this? I’ve never experienced such poor customer service and am finding it almost impossible to speak to anyone!

@ThreeUKSupport as ever amazing customer service, 15 minutes and sim only bill almost halved! Maybe I should have got a new handset.....

@ThreeUKSupport Only received one email. No payments have been taken out. I called the number in the email and asked the advisor to cancel everything just to be sure. I keep getting calls from one of your call centres. When I answer nobody responds and then they hang up.

@ThreeUK phone issues all day and not able to answer important calls. whats happening?? Is it just Plymouth or everywhere?? #threenetwork #nosignal #three

@ThreeUK Hi, I’m trying to speak to someone. However, when I call I keep being directed to “live chat” on your app. But your app is down for maintenance. M x

@ThreeUK I know I’ve been a long time complainer about your network (nearly 12 months) but this week it really has been complete and utter rubbish. Signal but no actual service.

@OnlyRealJames @onlytruejosh @ThreeUK It’s not that, it’s just that they have an awful network.

@ThreeUK rubbish customer service today, not helpful, poor language understanding

@ThreeUKSupport Work postcode between the hours of 2pm and 10pm. 4G performance drops and I am forced to switch to 3G to get any data signal. This has been happening a few months. Random 2 to 3 day periods. Also happens to my friend sitting next to me which suggests that it isn’t my phone.

@ThreeUK disappointing service when it takes 4 days for missed call messages to arrive at phone. Call centre advice is to connect with 2G/3G only. Very poor service!

@ThreeUKSupport I now have over a year and a half left on my contract and a broken phone that I pay over £50 a month for and I had to pay the excess fee of £100, to basically swap a broken phone for another

@ThreeUKSupport why is it I have unlimited data but received a text to say I’ve ran out of date! Help!

@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone

@ThreeUKSupport 4. Both contracts were changed to pay as you go, one by mistake and then was told the other contract was cancelled. Spoke to someone to fix this who said I didn't need to go via pay as you go. They reinstated contract as pay monthly but it would take 3 days to come into effect.

@ThreeUKSupport 4. Both contracts were changed to pay as you go, one by mistake and then was told the other contract was cancelled. Spoke to someone to fix this who said I didn't need to go via pay as you go. They reinstated contract as pay monthly but it would take 3 days to come into effect.

@ThreeUKSupport @MelanieJaneA_ I've had poor signal since last year

Please tell me @ThreeUK @ThreeUKSupport why after over 3 weeks of you “working on it” & me still waiting on a call back for over 3 weeks my signal is still shocking?

@ThreeUKSupport My husband has been on webchat for 30 minutes with nothing but lip service and they say so sorry but we can’t do anything. Hi back to Banbury!!!! Why should we have to go anywhere! You took our money and gave us nothing! Thieves!!!!

@ThreeUKSupport Just have and they aren’t doing anything!! They have said there is nothing they can do and a new account would not be offered an unlimited plan! Then they offered to have US pay for emergency credit!!! OMG!! You are nothing but thieves. I am going to shout this from the rooftop

@ThreeUK ! You are a terrible company!! I just bought a pay as you go SIM card from your Banbury shop for our netgear to use on holiday and it has been used already!! Now you say you can’t do anything???

@ThreeUKSupport @PimlicoSteve They don't care as long as they get your money..network is diabolical

@ThreeUK said this morning that they would fix the network problem and yet the slow internet problem is still slow.

@ThreeUKSupport it’s been several days now - we still cannot make or receive calls on our mobiles in SW1V 1QJ. This is terrible service. No sign of the issue being resolved - you’re not making any attempt to contact us to keep us updated. What is going on?