3 (Three) Outage Report in Torpoint, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Torpoint, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Torpoint and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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claire
(@xslinky09x) reported
from
Plymouth, England
@ThreeUKSupport why is it I have unlimited data but received a text to say I’ve ran out of date! Help!
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Martin Burgess-Moon 🏳️🌈
(@BurgessMoon) reported
from
Plymouth, England
@ThreeUK Hi, I’m trying to speak to someone. However, when I call I keep being directed to “live chat” on your app. But your app is down for maintenance. M x
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Chakra!
(@vharry22) reported
from
Plymouth, England
@ThreeUK I am very ill and I'm being caused a lot of stress by Three they keep sending me threats for a sim I never activated. This has been going on a long time, before November 21 I cancelled a different sim in November, each time I think it's sorted,they say ignore the text
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Jason Fisher | ジェイソン
(@JasonFisherLive) reported
from
Plymouth, England
@ThreeUKSupport Only received one email. No payments have been taken out. I called the number in the email and asked the advisor to cancel everything just to be sure. I keep getting calls from one of your call centres. When I answer nobody responds and then they hang up.
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nicola boyer
(@nicolaboyer) reported
from
Plymouth, England
@ThreeUKSupport Is there any other way I can contact someone in England regarding this? I’ve never experienced such poor customer service and am finding it almost impossible to speak to anyone!
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Alanna Nicole
(@alannanicolexxx) reported
from
Plympton, England
@ThreeUKSupport I now have over a year and a half left on my contract and a broken phone that I pay over £50 a month for and I had to pay the excess fee of £100, to basically swap a broken phone for another
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𝐉𝐄𝐌𝐌𝐀 | 🕊🤍
(@Jlm_86) reported
from
Plymouth, England
Roll on when my new SIM card comes.. talk mobile is the worst I’ve ever been with! Over to you @ThreeUK hope your service is better 😜
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@theDawnRW @ThreeUK I was with @ThreeUK for 20 years, but they wouldn't match sim only deal I had with O2 so I moved my number & contract. I gave them plenty of chances, I didn't want to move but they just didn't care about customer loyalty, always worth shopping around.
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Judith Smith
(@cyclingjudith) reported
from
Plympton, England
@ThreeUK phone issues all day and not able to answer important calls. whats happening?? Is it just Plymouth or everywhere?? #threenetwork #nosignal #three
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Dr Nigel J. Marley
(@Nigel_Marley) reported
from
Plymouth, England
@ThreeUK disappointing service when it takes 4 days for missed call messages to arrive at phone. Call centre advice is to connect with 2G/3G only. Very poor service!
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Neil
(@dyrms86) reported
from
Plymouth, England
@ThreeUKSupport Work postcode between the hours of 2pm and 10pm. 4G performance drops and I am forced to switch to 3G to get any data signal. This has been happening a few months. Random 2 to 3 day periods. Also happens to my friend sitting next to me which suggests that it isn’t my phone.
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Jo Higson MA
(@Jo_Higson) reported
from
Plymouth, England
@ThreeUK however retain my absolute loyalty. Properly investigated the complaint. Rang me and spoke to me about it. Said what they would do and were honest about the impact - and set up a system to help me in the future. That’s what good customer care looks like.
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Shaun Friend
(@ShaunFriend) reported
from
Ivybridge, England
@ThreeUK I know I’ve been a long time complainer about your network (nearly 12 months) but this week it really has been complete and utter rubbish. Signal but no actual service.
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𝙉𝙤𝙖𝙝 𝙀𝙫𝙖𝙣𝙨
(@ItIsNoahE) reported
from
Plymouth, England
@ItsiAli @TheWhiteLion246 @lunaforeverr @VOXI_UK @iJames_ @System2048 @T_T_Reviews_YT @BenObi2000 @O2 @ThreeUK I pay £10 for 6GB O2. But then, that’s a bit of shouting down the phone
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Daniel Sykes-Gelder
(@DSGSSM) reported
from
Plymstock, England
@ThreeUKSupport as ever amazing customer service, 15 minutes and sim only bill almost halved! Maybe I should have got a new handset.....
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Noah Evans 🌈
(@ThisIsNoahEvans) reported
from
Plymouth, England
@OnlyRealJames @onlytruejosh @ThreeUK It’s not that, it’s just that they have an awful network.
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Tim
(@teslagirls2) reported
from
Plymouth, England
@ThreeUK rubbish customer service today, not helpful, poor language understanding
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Chakra!
(@vharry22) reported
from
Plymouth, England
@ThreeUK I am sick to the back teeth with this Company! I've sorted this problem out several times! A little further down the road. Here we are AGAIN, asking me for money I DON'T OWE! THERE'S NO POINT to CONTACT AGAIN. I'VE TAKEN A SCREEN THIS TIME,SAYING THEY RESOLVED IT!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ShaVerZ™ 🇬🇧 🇺🇦 ツ
(@ShaVerZ_) reported
@ThreeUKSupport It's the data connection, I'm paying for unlimited data which doesn't work. I clearly stated this, turning on WiFi calling won't help my data connection. Why should I use my broadband to make/receive calls when I pay @ThreeUK to do that? My broadband won't help away from home!
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Peadar Donnelly
(@PeadarDonnelly) reported
@ThreeUKSupport hi I am in USA, how do I activate my £5 data passport, is it just as simple as just tuning on my data roaming ? I am a pay monthly customer
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IanAlexander
(@IanLex2) reported
@ThreeUKSupport @round231283 Also having problems. Sometimes no signal then 5 to 7 then back to none. Usually signal around 30. Done several resets. Down detector showings issues. Any idea when it’ll be back to normal?
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Nick Kocharhook 🇺🇦💪🏼
(@k9) reported
@ThreeUKSupport FYI, this never worked. I have now switched to @O2 and it worked immediately.
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Shaun Henden
(@shaunhenden) reported
@ThreeUKSupport I am in there process of getting a transcript of the conversation. I tried to raise a complaint but the gentleman, Arkash, tried everything to obstruct that process. I presume to avoid any issues for him.. I suppose we get what we pay for!
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Christopher
(@Christo11788449) reported
@ThreeUK is there a problem with the Internet signal in aberystwyth cos its really slow
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Robby7515
(@Robbo19867448) reported
@ChelsFan1958 @la_femme_x @ThreeUK I wouldn't piss on the fcukers if they were up in flames,,Is this why people start accounts to get free **** 😒 , I'm only on here to talk to chelsea like-minded people, 3 me boll lix
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Saiful Islam
(@IslamSaif1a) reported
@ThreeUK I believe 3 mob is the worst mob phone company ever. Why? An internal customer service fraudster in India tried to get themselves a free phone using my account. Now I'm having to wait for security to call before I can get PAC code to leave.
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billeigh
(@billeighhh) reported
@ThreeUKSupport why are you ignoring my dms ??? I haven’t had working service for like 3/4 days now and it’s not okay
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Know One Knows
(@CliveFlint) reported
@ThreeUK any reason why your network is down in margate? 5g, 4g and 3g aren’t working