3 (Three)

3 (Three) Outage Report in Hartlepool, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hartlepool, England 12/10/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hartlepool, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough and Billingham.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • boyleyuk Boyley (@boyleyuk) reported from Stainton and Thornton, England

    @ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three

  • TonyHymas Tony ⚒🎭 (@TonyHymas) reported from Redcar, England

    @ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • JaySnowden23 Jay Snowden (@JaySnowden23) reported from Billingham, England

    @nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • stephbreckon Stephanie Breckon (@stephbreckon) reported from Nunthorpe, England

    Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • davybromley D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • eli_woods #TheLifeOfEli (@eli_woods) reported

    @ThreeUKSupport Yes it is a new build, but when we took out the contract for the WiFi they checked this area and told us it would be fine, as we got the contract out just before moving and had problems with it in the old house too which was not a new build

  • RishinPatel03 Rishin Patel (@RishinPatel03) reported

    @CFCJae_ @ThreeUK Apparently there's 3000 tickets available from sporting breaks, around 1800 applications have been made so far and thats incl members as well So I assume for any member it will be down to your luck

  • BomberBrown80 Broon80 (@BomberBrown80) reported

    @ThreeUKSupport hi your reception is terrible in post code fk27xp

  • X3roHero Lorenzo Battilocchi (@X3roHero) reported

    @ThreeUKSupport Then why give users the option to do it from the app... Sounds like a stupid illogical concept. If you put a feature out, it should work. Otherwise, just don't put it in at all..🤦

  • pixiero79 RosieGee (@pixiero79) reported

    @ThreeUKSupport Right, please tell me which options to choose because whatever I choose seems to be the wrong option, people I speak to give me different numbers but they all take me back to the same place! I never wanted the insurance to start with!

  • LewisCanavan Lewis James (@LewisCanavan) reported

    @ThreeUKSupport I can see @EE are replacing all #Huawei mast technology in Hull to comply with new regulations. Are you going to do the same and will this cause a lot of downtime on the network? Thanks..

  • Nbrasso Zathan (@Nbrasso) reported

    @pinecone247 @ThreeUK I would, but 3 only have band 20 and 3 here, and speeds are poor with my pixel 4a 5G

  • glennbowdin Glenn A J Bowdin (@glennbowdin) reported

    @ThreeUKSupport Thank you for your quick reply, we will be in touch, but you have the bank details that you take payment from. Vodafone, BT, EE and others manage it automatically after the final bill, so it is clearly possible. I wonder how many don't notice and never claim the final refund ...

  • EdwardKenton1 Edward Kenton (@EdwardKenton1) reported

    @ThreeUK Dishonest! Changed the number for my mobile broadband without me knowing - then I cancelled “old” number. Over a month later, broadband still not disconnected. That’s because you lied. Horrible company. Untrustworthy as anything. AND STILL STEALING MY MONEY!!!

  • PalmerRomayne Romayne Palmer (@PalmerRomayne) reported

    @ThreeUK shambles of a network provider 😪