3 (Three) Outage in Hartlepool, England

@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse

@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

@ThreeUKSupport But they don't make sense, I was paying £24 for 40gb, but these links are £60 for 24gb... That's terrible. Also, still doesn't answer my question...

And advised to report to police via reporting site and network provider @ThreeUK so will be doing just that

@ThreeUK why is my bill £17 instead of £10 for my sim only contract - no extra fees. Never had the £10 for various reasons since I too the contract out. Chat not working

@ThreeUKSupport Ts11 7bt and ive restarted my phone the lot and it’s still so slow!

@ThreeUKSupport No, it was ok 6 months ago and when I bought the cube, they checked and it was ok.. now my WiFi on both is appualing. I’ve spoken to people online and off line and I’m left with a service that I pay for and don’t receive.

@ThreeUKSupport @stephenabel20 Help David and Sally Abel get connected. They are stuck in Japan with Coronavirus and need communication! They are already 3 customers! #helpdavidandsallyabel

@SuprahhRL @ThreeUK Due Stupid Toxic 5G Towers Mass Destruction

@sarahclaireryan @Payforit_Sucks @IG_fairtelecoms @3Luser @ThreeUKSupport @BBCWatchdog @PSAuthorityUK @ThreeUK Aw right, glad you got to the bottom of it. I agree about Three and don't understand why they don't protect us. I would never allow my bank to let a third party remove money from my account without my consent!

@SienaSays @Payforit_Sucks @IG_fairtelecoms @3Luser @ThreeUKSupport @BBCWatchdog @PSAuthorityUK @ThreeUK It was all down to me to sort and they gave very little help (in fact the two text companies they directed me to were not the company responsible). Basically not our issue. I spent hours sorting it when really it should be up to them to protect their customers from scammers IMO.

@SienaSays @Payforit_Sucks @IG_fairtelecoms @3Luser @ThreeUKSupport @BBCWatchdog @PSAuthorityUK @ThreeUK Eventually I got an offer of a refund from the company involved. They wanted bank details which I wasn't comfortable with (since I never consented to the texts in the first place so it felt like a scam). They have instead sent me a text to redeem the money at Post Office...

@ThreeUKSupport I really hope you're right. I honestly do. But I've been hearing it for so long, and complaining before has only ever led to promises of fixes that never come. Switching to 3G might have worked if I'd known to - but it's a huge frustration to have to do it at all, and so often.

@MarcAllera @EE guys great you do various events, and flog bt tv etc but the core services really matter. I’ve had to purchase a sim pay monthly for £10 to be able to use my phone in Israel from @ThreeUK I’m a EE customer I’m not prepared to pay £1.80 per minute

@ThreeUKSupport It would have been about the end of January. He went into the local shop. As a new customer, he was offered £9 a month for 6 months, rising to £18 but I don't know how long the contract is for.

@ThreeUKSupport @ThreeUK why are u bothering with 5g when 4g is awful! I’m having to switch my iPhonex onto 3G just to search for things on google. It’s not my area as I work in multiple locations and it’s the same story.