3 (Three)

3 (Three) Outage Report in Hartlepool, England

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The latest reports from users having issues in Hartlepool come from postal codes TS24 and TS26.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hartlepool, England 02/02/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartlepool, England

The most recent 3 (Three) outage reports came from the following cities: Hartlepool, Billingham, Middlesbrough, Stockton-on-Tees, Redcar, Saltburn-by-the-Sea and Peterlee.

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City Problem Type Report Time
United KingdomHartlepool Wi-fi
United KingdomBillingham Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomHartlepool Phone
United KingdomStockton-on-Tees Phone

Community Discussion

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3 (Three) Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • boyleyuk Boyley (@boyleyuk) reported from Stainton and Thornton, England

    @ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three

  • stephbreckon Stephanie Breckon (@stephbreckon) reported from Nunthorpe, England

    Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ponkey364 Ben (Ponkey364) (@ponkey364) reported

    Currently dealing with the buffoons at @ThreeUKSupport, who have decided that I’ll have to pay an early termination fee for the luxury of leaving their network that I can’t use because of “upgrades and maintenance”

  • MavricTamsin Tamsin Mavric (@MavricTamsin) reported

    @ThreeUKSupport I called Three Customer Services to close my account on 8th October 2022 to close my account.Was told that my contract ends on 23rd October 2022.Called today to check.Told that same contract ends 29th November 2022.What is going on?

  • terribly_nice ~/ (@terribly_nice) reported

    @ThreeUKSupport I'm tethered to another phone which is on three. Three site is only site with issues. I wouldn't bother trying to solve this. I'm so sick of the service I'm gone from your awful network.

  • terrygparrott TGP (@terrygparrott) reported

    @ThreeUK @ThreeUKSupport Please sort out your network in GU14 9LP. My 4g+ router is giving me just 7Mbps download. And yes I've rebooted it!

  • Clark3y Clark3y 🐉 (@Clark3y) reported

    Mad that after 3 years of successful trials @ThreeUK still doesn’t have eSim support. Imagine when they still don’t have it and the 15 doesn’t have a sim slot.

  • NatashaMDay Natasha Day (@NatashaMDay) reported

    @ThreeUKSupport Demand for the gold phone- I asked to change colour so they said they’d have to cancel the order completely. I said not to bother as theres a risk there could be further delay and they put me on hold and cancelled anyway. I’ve already been charged for the first month

  • FahadNauman3 Fahad Nauman (@FahadNauman3) reported

    @ThreeUK I am a retailer and want to stock your pay as you go SIM cards can you please help me with this ?

  • AlphaSignalJack Ja Ck (@AlphaSignalJack) reported

    @ThreeUKSupport Afraid we rely on 4g as the wifi in this area is so bad. So we only have this 4g router.

  • AlphaSignalJack Ja Ck (@AlphaSignalJack) reported

    @ThreeUKSupport how long is this outage in area Kw148ye likely to last? Two days now with no service. :(

  • CyborgSniper Ruhel **** (@CyborgSniper) reported

    @ThreeUKSupport They were delivered to my house then I had a call from the "delivery company" saying there was a mistake and they would collect the handsets tomorrow. I am a Three customer and these are O2 phones.