3 (Three) Outage in Hartlepool, England

@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

@ThreeUKSupport But they don't make sense, I was paying £24 for 40gb, but these links are £60 for 24gb... That's terrible. Also, still doesn't answer my question...

And advised to report to police via reporting site and network provider @ThreeUK so will be doing just that

@ThreeUK why is my bill £17 instead of £10 for my sim only contract - no extra fees. Never had the £10 for various reasons since I too the contract out. Chat not working

@ThreeUKSupport Ts11 7bt and ive restarted my phone the lot and it’s still so slow!

@VodafoneUK I’ll choose to go with a better mobile provider, once my contract comes to an end! Can’t wait to leave @VodafoneUK. Looking forward to see what @EE @ThreeUK @tescomobile can offer and how professional they are and treat customers #vodafonearecrap

@AlastairPeat @ThreeUK Hi Alastair, prior to November 2017, iPhone handsets would lock to the first network they were used with, if your handset is locked to Three, they should be able to get it unlocked for you - Jade

@ThreeUKSupport The Web chat was where my details were compromised is there not a way of speaking to you personally I am currently still on hold to your Indian call centre 24mins in with no help and no calls from your security as promised - I have taken names and times of all calls if needed

@ThreeUKSupport currently 45 minutes waiting for an issue I was meant to call you about immediately. Seriously frustrating. Live chat not available. Am listening to the same music which is clearly on a 10 minute loop. Feel like giving up and allowing my account to be hacked..

@ThreeUKSupport You’ve been saying esim support is coming for years now! At least give your customers an idea of how much longer we will have to wait for this feature. Or you may find yourself losing customers rather quickly since most other carriers now support esim @Apple watch

@ThreeUKSupport I got my phone stolen & I have been waiting for over 50 minutes on the phone to talk to someone to blacklist it. Your live chat is also off. I fail to see how is this a 24/7 service. #three #poorcustomerservice

Real life scenario for @ThreeUK and @CPWTweets - I bought a new iPhone 7 3 years ago from Carphone, unlocked. Walked down street and bought sim only deal from Three. Now moving to Sky Mobile and on inserting new sim, I find the phone is locked to Three.

@nikkideruijter1 @ThreeUKSupport help her please

@ThreeUKSupport I’ve had no signal for a day now and tried all usual ways to reset with no luck. Can you look into this with me please - can’t call 333 !!!

@ThreeUKSupport your customer service sucks, I spent 26min on the phone trying to complain about my MiFi not working. I don't want to talk to your online chat as they seem to be forced to resolve things at first point contact on pain of death. What is wrong with your company!