3 (Three) Outage Report in Peterlee, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Peterlee, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Hartlepool |
Phone | |
| Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Billingham |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Tony ⚒🎭
(@TonyHymas) reported
from
Redcar, England
@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Jay Snowden
(@JaySnowden23) reported
from
Billingham, England
@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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D Bromley
(@davybromley) reported
from
Hartlepool, England
@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Fulton
(@FreakOutITGeek) reported
@ThreeUK When are you going to finally fix the ML6 area? Signal has been down over a week now.
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Amish
(@CrayZee7) reported
@ThreeUKSupport It happens in many areas on the M4 on the way to Reading from LHR and in Wembley too. I'm sure other areas are affected. The only fix I can think of is to not allow 5g connection but what's the point? This has been happening for months.
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George de Menezes
(@georgedemenezes) reported
@ThreeUKSupport Restarted phone 3 times this morning and nothing came back, there are signal bars just no 3/4g
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Amish
(@CrayZee7) reported
@ThreeUK seriously frustrated with your service. Since the 5G roll out my phone doesn't always know where it is when using Waze/Google maps as it's trying to go from 4g to 5g and back. Honestly it's a joke when you can't rely on your service to give accurate navigation...
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Rhbeen Ahmad
(@RhbeenA) reported
@ThreeUKSupport Big thanks to Christopher via live support. My sim was deactivated as I'm stuck abroad due to work/covid restrictions. Hadn't used the number for a while. Managed to get my number back online after talking through a few steps. Excellent customer service.
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Amish
(@CrayZee7) reported
@ThreeUKSupport Well I didn't have these problems when I was using 4g or less. Now with 5g I've noticed my map doesn't show the accurate location.
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Lu
(@LuSchmoo) reported
@erlistens @ThreeUKSupport @ThreeUK No problem. If you still get the error, then from your three phone, you can phone 333 and then they may be able to log you in as well. You can also join them on that chat link they sent earlier.
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OG_Biscuits
(@TrueChonk) reported
@ThreeUKSupport They told me to pay the outstanding balance before I can cancel. I'm not paid until next Thursday, which is "after the billing period", so don't worry, you guys get to milk another month's bill from me
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Horatio
(@power_of_h) reported
@ThreeUKSupport @ThreeUK how comes you don’t support apple watches? And esims?
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Ben
(@benvolante) reported
For a company who pride themselves on the best data network @ThreeUK ‘4G Super Voice’ is utterly useless. Roll on November when my contract ends 🙌🏽🙌🏽🙌🏽