3 (Three)

3 (Three) Outage Report in Peterlee, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Peterlee, County Durham, England 12/15/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Sunderland and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomWashington Internet
United KingdomDurham Phone
United KingdomRedcar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • TonyHymas Tony ⚒🎭 (@TonyHymas) reported from Redcar, England

    @ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_ladshaab Mr Ladshaab (@mr_ladshaab) reported

    @ThreeUKSupport that too.. you customer service is worst then anyone else.. i have called thrice.. whether they put on hold for minutes or they disconnect.

  • dnlgee Dan Gee (@dnlgee) reported

    @ThreeUKSupport I've had to hang up, can't put up with that clown any longer 😐

  • excellencyyour1 excellency_your (@excellencyyour1) reported

    @chaosmonkey1892 @ThreeUKSupport Find out which network the number belongs to. Take legal action against the mobile network company for issuing numbers to criminals and allowing them to contact you.

  • Badger_Goddess Kai Lam (@Badger_Goddess) reported

    How do @ThreeUK @ThreeUKSupport justify charging for a service they fail to provide and when every part of their service is abysmal? No need to @ me with an apology for my inconvenience like it means something.

  • Kris50930426 Kris (@Kris50930426) reported

    @ThreeUK @HollyLTucker “Running & growing a small busy can be hard“ Even harder if you’re on @ThreeUK totally useless in my area. Went from good to bad overnight.

  • dnlgee Dan Gee (@dnlgee) reported

    @ThreeUKSupport Completion of a mobile broadband order, the guy told me it was address verification issue 15 minutes ago and we still haven't got anywhere..

  • NumberTenCat St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported

    @ThreeUKSupport Is that because you have a timeline but can't share it or don't have a timeline? It's an important distinction as I'd prefer not to leave 3 as you have a great signal where I live, but needs must 👍

  • RyanasaurusRex Ryan Smith ベーコン・マクポーク (@RyanasaurusRex) reported

    @ThreeUK hi - I have been dealing with the same complaint/billing issue for 3 months and have been sent to live chat each time- this has not resolved it. Even after the - last time where I was guaranteed it would be sorted. I was told it would be sorted by 11th March

  • kevobeno Kevin Bennett (@kevobeno) reported

    @ThreeUKSupport Individual customer care ? Youre having a laugh. Just spent over an hour on the phone to THREE. passed from one to another. 4 people I eventually spoke to. 4 times I had to go through security. Bad lines bad connections making it difficult to understand people at the other end.

  • chris_parker13 chris_parker13@hotmail.com (@chris_parker13) reported

    @ThreeUK @ThreeUK Customer service is abysmal. Purchased a contract with you for 5G broadband- didn't work, I returned it in the allowed timescale. I provided you with the reciept from the post office. You have since opened a credit file on me and i can't talk to anyone who can help.