3 (Three)

3 (Three) Outage Report in Peterlee, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Peterlee, County Durham, England 12/09/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomWashington Internet
United KingdomDurham Phone
United KingdomRedcar Internet
United KingdomDurham Internet

Community Discussion

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3 (Three) Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • davybromley D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • TonyHymas Tony ⚒🎭 (@TonyHymas) reported from Redcar, England

    @ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • iamhvda HUDA°🦋 (@iamhvda) reported

    im actually vexed. i reported it on the 2nd of march. reported AGAIN on the 6th march. reached out AGAIN on the 16th march and this later is dated from the 20th march and i receive it on the 25th (today). what ******** are you lot playing at? @ThreeUK @ThreeUKSupport

  • Esgargoth Woodacris (@Esgargoth) reported

    @ThreeUKSupport can't login to account. Says wrong pass. Pass reset doesn't send an email. Bill is overdue as direct debit refuses to setup... 😢

  • apowell1730 Arthur (@apowell1730) reported from Little London, Isle of Man

    @ThreeUK I need help please. I’m currently in Isle of Man & I’ve just tried to top up with an Add on but I’m not being allowed. My phone seems dead & I can’t answer any calls either. What to do to get some credit please? Thank you 🙏

  • le87c Le87c (@le87c) reported

    Hi can you explain why @ThreeUKSupport plus code was down @nerocoffee Glasgow this morning and unable to be used.

  • AlexGower90 Alex Gower (@AlexGower90) reported

    @ThreeUKSupport @ThreeUKSupport Still no attempts by you to contact me regarding my bill. Your customer service is appalling

  • RobSzla Rob Sz (@RobSzla) reported

    @JoyOfPedals @MoneySavingExp @ThreeUK Hi. I have new(ish) three 5G mast 250meters from home. Never had problems with speed or cuts. It was down max 3 times in 24 months. Maybe I am just lucky.

  • JoyOfPedals Joy Of Zen Motoring (@JoyOfPedals) reported

    @RobSzla @MoneySavingExp How are you finding the reliability of service? I've heard the 5G @ThreeUK home broadband cuts out or slows down regularly... Am thinking of switching, but can't have unreliable internet.

  • teewallacex Known-T (@teewallacex) reported

    @ThreeUKSupport @ThreeUK another month you have ROBBED my bank !!!! Taking payments on dates not due, 10 different advisors telling me different stuff. NEVER GO WITH THREE. They STEAL and don’t stick to a contract. The financial ombudsman will be in touch

  • jtelford James Telford (@jtelford) reported

    @ThreeUKSupport And yknow I'm trying to use the mobile data for when there isn't WiFi and I need it, so that isn't really a solution.

  • Commsrisk Commsrisk (@Commsrisk) reported

    @ThreeUKSupport Why is your support so lousy? I have one simple problem that needs fixing but both your systems and your staff keep wasting my time. 1/n