3 (Three)

3 (Three) Outage Report in Peterlee, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Peterlee, County Durham, England 01/27/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Hartlepool and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Phone
United KingdomNewton Aycliffe Phone
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomWashington Internet
United KingdomDurham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • OggleboxMatilda Ogglebox (@OggleboxMatilda) reported

    @ThreeUK disgusted is not the word. I am STILL being chased by your debt collection agency for a debt which was never owed in the first place. Your teams have assured me that CRS had been contacted but this is not the case. What can I do now before getting lawyers involved?

  • Matty34 Matt Christophers (@Matty34) reported

    @ThreeUKSupport Pay monthly customer

  • SScilley The Rusheyhill Project (@SScilley) reported

    @ThreeUK I’m Irish, I don’t give a ****! I just ask the waiter which one is the steak and chips.

  • nononoahah1 nononoahah (@nononoahah1) reported

    @ThreeUKSupport I was advised to use 3G which worked for a couple weeks, but now that also terrible, I should be getting 30mb+ upload and download speed but instead I am down to 3mb and below

  • ShakhtarSteve Larry Davids Love Child 🇮🇱 (@ShakhtarSteve) reported

    @ThreeUKSupport At the time they said there was no issue to raise as the service was working, apparently. I'm a mobile broadband customer and the post code is RM13 7HJ

  • jopkins Jonathan Hopkins (@jopkins) reported

    Hey @ThreeUK your app and website are absolutely shambolic. I’m a customer looking to upgrade and you’re literally not able to enable me to do that. Login does not persist. Journeys are broken. Surely this is a priority?

  • ElizabethMilne1 Elizabeth (Liz) Milne (@ElizabethMilne1) reported

    @ThreeUK Google the menu before I go, get told my pre-made choices aren't available tonight, panic quietly, then make a 'safe' choice (something I know I can eat without issue, no chance of ending up with snails or anything raw or, worse, still wriggling!)

  • Louby_Louu Lou Hutchins (@Louby_Louu) reported

    Anyone else had an issue with someone from @ThreeUK giving their personal and financial information to @O2 ?

  • fionarfraser62 Fiona fraser (@fionarfraser62) reported

    @ThreeUK Went to three to renew of charities contract. 2hrs later is has not been sorted as two telephone customer service workers messed us about. Will cancel our contract with three in May!!!

  • superfungun Alice Robinson (@superfungun) reported

    @ThreeUKSupport I appreciate customer support can only log a ticket, but it’s really frustrating not being able to figure out why it isn’t arriving!