3 (Three) Outage Report in Peterlee, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Peterlee, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Hartlepool |
Phone | |
| Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Billingham |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Tony ⚒🎭
(@TonyHymas) reported
from
Redcar, England
@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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D Bromley
(@davybromley) reported
from
Hartlepool, England
@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Atkinson
(@AtkinzM) reported
@ThreeUKSupport my partner has a sim only contract but got the new S20 FE phone via @verynetwork but since putting in the sim it won't connect to 4G/5G for some reason. Any help would be useful. Cheers.
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bev cutmore
(@bevcut) reported
@ThreeUKSupport sick of bad customer service, being charged £60 + a month instead of £40, can’t speak to anyone who understands me !! Ready to go please sort your customer service out 🤬
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Saiful Islam
(@IslamSaif1a) reported
@ThreeUK @ThreeUKSupport Outsourcing is a source of fraud and causes misery to your customers. It is inefficient and I have lost £151.44 as a result. Move back to UK based support and employ as many Indians as you like. Stop being an unreliable network and dish out quality of service. Lives depend on it.
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Maxine
(@MaxineGulley1) reported
@IslamSaif1a @ThreeUK Sorry to read that, their customer service is appalling! I hope you get your refund sorted soon. I’m definitely going with another company not standing for this nonsense. Can your bank get your money back for you, maybe give them a call?
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Louise Graham
(@louiisegx) reported
@ThreeUKSupport Really getting sick of being with Three, fully regretting not changing providers when my contract finished in November last year. 4 or 5 times in the last week my mobile data has just completely stopped working. Phoned customer services twice tonight and I was cut
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Craig Gill
(@cgill101) reported
If anyone is thinking about signing up to @ThreeUK for Mobile Broadband don't bother, the worst customer service I've experienced. Never worked from the day I received it, tech help couldn't sort it, new SIM arrived today still not working, live chat no help.
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Pamela Clare
(@PCmakeup) reported
@MaxineGulley1 @ThreeUK That's awful. I'm looking for a new mobile network provider and thanks for letting me know which one to AVOID. #POORCUSTOMERSERVICE #POORSERVICE
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Heiach
(@Heiach) reported
@ThreeUKSupport I've not had internet for 4 days, I use mobile broadband. Is there an ETA on the fix..?
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Maxine
(@MaxineGulley1) reported
Appalling service from @ThreeUK new phone ordered 22nd Dec still not arrived. Constant false promises of delivery from numerous staff. Been playing message hockey for 2 hours tonight! All I want is my money back & 2 be able to find out who to send my complaint to.
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Andy Patton
(@JockPatton) reported
@ThreeUKSupport No point it's the same thing over and over... Post code model etc etc.... Then the word congestion. I have been with three for around 11yrs..Never had any issues until 2yrs ago. And now it's constantly bad. And always the same thing as above.