3 (Three) Outage in Peterlee, County Durham, England

@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

@ThreeUKSupport Always terrible round there.

So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

@ThreeUKSupport very very poor service

@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

@ThreeUKSupport about 2 weeks ago at gu15 3uz there were reported problems/upgrades to/with masts. Since then very weak signal, whatsapp msgs take sometimes an hour to transmit. Has great signal for previous 10 years, now awful!

@ThreeUKSupport I’m trying to pay my bill and the website keeps reporting problems, and I’m unable to pay by phone. How am I supposed to sort this out if there’s no way to pay???

@ThreeUK Please abandon roaming charges, you're a good network and I've stuck with you but I will have to move if this doesn't change😧

@ThreeUK Are the WORST company on the planet

@ThreeUKSupport Oh man 😭 would just like the same deal as those offered to new customers but never mind

@ThreeUK having a ‘mare sorting out an upgrade. Can you help a gal out

I bought a handset from @fonehouse with a @ThreeUK network contract. My account is being auto-debited twice every month. Both customer services are VERY BAD that Each of them asks us to contact another one to solve the issue and no one actually solves it.

@ThreeUKSupport Been through this before your DM doesn't work and I hve NO blocks on my DM's, who would be that petty.

@ThreeUKSupport lost phone. Can you help? Need blacklisting. You CS doesn’t seem to know what blacklisting is….

That is me and @ThreeUK done I live in Broughty Ferry, hardly the back of beyond, been trying to Signal send 3 emojis for 12 minutes, eh what, because the 4G signal so weak, ah non c'est fini, halas, may have been with them since 2014 but that is utter nonsense.