3 (Three)

3 (Three) Outage Report in Peterlee, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Peterlee, County Durham, England 12/05/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomWashington Internet
United KingdomDurham Phone
United KingdomRedcar Internet
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • dadeylfcdaft Dadey Kirkup (@dadeylfcdaft) reported from Peterlee, England

    @ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • brothheed Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Drone693 Drone69 (@Drone693) reported

    @ThreeUKSupport I might use that phone number. I contacted your useless customer service chat using a less secure browser and yet again I was lied to. Do any of your customer service actually know how to tell the truth?

  • cs986877 Craig Smith (@cs986877) reported

    @ThreeUKSupport I've been trying to reset my password for a couple of week but every time I do it all I get is my3auth.text.generic.error can you help? I can't access my account. I have tried it on WIFI, ethernet & also using my mobile data via app I clear cookies & data as well.

  • jamessteel1986 James Steel (@jamessteel1986) reported

    @ThreeUK however, something told me that this wasn’t actioned. So I contacted them again to confirm... surprise, they hadn’t done as we’d agreed/discussed... so the fact of it is that had you done your jobs correctly I wouldn’t have this stupid bill in the first place! 🙄🙄🙄

  • coltow1974 Col T (@coltow1974) reported

    @ThreeUKSupport I asked for cancellation envelope for 5g broadband but now have found somewhere it works. How do I cancel my cancellation?

  • mohsidz Mohammed Sidat (@mohsidz) reported

    @ThreeUKSupport Sorry. My complaint is about my reception. Nothing else. I can only make or receive normal calls intermittently.

  • Elliott_Philpot Elliott Philpot (@Elliott_Philpot) reported

    I’ve never been messed around so much by a company, pre ordered the iPhone 12 pro on 26th October and still to receive it. Never again @ThreeUK

  • jamessteel1986 James Steel (@jamessteel1986) reported

    @ThreeUK I’ve paid it... because the hassle of contesting £1.45 is just not worth it... but no... I’m mad, so here I am! I actually contacted Three a couple of months ago to cancel this contract via their online chat channel...

  • webmink Simon Phipps (@webmink) reported

    Sitting on infinite hold waiting for @threeUK to fix the complex error they have made, and the hold music, I kid you not, is "Sittin' On The Dock Of The Bay Wasting Time"

  • F_Drippo F (@F_Drippo) reported

    @ThreeUK is the worst network ever 🤬

  • CobainSchofield Cobain Schofield (@CobainSchofield) reported

    @ThreeUKSupport I don't believe so, international calls haven't been a problem before. I checked the app and couldn't see anything obvious.