3 (Three)

3 (Three) Outage Report in Peterlee, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Peterlee, County Durham, England 12/10/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Peterlee, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Sunderland and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomSunderland Internet
United KingdomBillingham Internet
United KingdomWashington Internet
United KingdomDurham Phone
United KingdomRedcar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • TonyHymas Tony ⚒🎭 (@TonyHymas) reported from Redcar, England

    @ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • davybromley D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • JaySnowden23 Jay Snowden (@JaySnowden23) reported from Billingham, England

    @nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

  • tedstercal Tedstercal (@tedstercal) reported from Newton Aycliffe, England

    @ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • bonusgrooves Brian 'Barno' Barnes (@bonusgrooves) reported from Hartlepool, England

    I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stanley69450533 Stanley (@Stanley69450533) reported

    @ThreeUK @SamsungUK Wow that sounds like the special loyal customer offeronly you offered me!! Got 5 active contracts with you and no signal in my area but still get fobbed off with the same offer that everyone gets! Brilliant! Think its time to move on ive put up with your iffy signal for 15 years!

  • MrChrisWilson Chris Wilson (@MrChrisWilson) reported

    So frustrating when you have stuff to do online and your network data @ThreeUKSupport isn’t working properly. Obviously doing some work in the area, I understand. But a text to notify me would have been sufficed 🙄 Twice in two weeks now!

  • D0KT0RN1K Nik Hancock (@D0KT0RN1K) reported

    @ThreeUKSupport I've had no mobile signal (calls or text) for last couple of days. I live in Wiltshire is there a known issue?

  • elchunko Gary McFarland (@elchunko) reported

    @ThreeUKSupport the 4g speeds in my area have been desperate for months now. i used to get over 30mb on 4g, now im lucky to get 5mb. every time i check your website its says: We’re fixing an issue with our network in this area. but its been that way for weeks.... any ideas when?

  • marcjepson Marc Jepson/DJ Jepo (@marcjepson) reported

    @ThreeUKSupport ...and I was told there was nothing that could be done. To put it simply if I didn’t receive the text, I wouldn’t have used my phone, so I feel this is extremely unfair and a less than poor attempt at a resolution from @ThreeUK 😒

  • aleexxis_17 Alexisssss (@aleexxis_17) reported

    @ThreeUK why do i get error when it said having some technical issues right now, im trying to change my password then i can change my phone deals? Pls? Help me?

  • partydoco Doco (@partydoco) reported

    @ThreeUK @ThreeUKSupport worst thing ever. Can you just stop please?

  • ShannonCastle_ Shannon Castle (@ShannonCastle_) reported

    @ThreeUK customer service is a joke 😤

  • adamjbarber adamjbarber (@adamjbarber) reported

    @ThreeUKSupport hi, just found out my son has been hooking his Xbox up to his phones hotspot after the we turn off the WiFi for the night. Can hotspot via the 3 network be disabled?

  • ChrisMcKeag Chrissy McKeag (@ChrisMcKeag) reported

    @ThreeUKSupport Over 48 hours to activate a sim and transfer my existing number so far. Customer service now suggesting it could be another 48 hours. Really regret renewing my contract and upgrading with you. Another 2 years of incompetence isn't appealing