3 (Three) Outage Report in Peterlee, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (25%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Peterlee, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Durham |
Phone | |
| Redcar |
Internet | |
| Durham |
Internet | |
| Trimdon |
Internet | |
| Hartlepool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Tony ⚒🎭
(@TonyHymas) reported
from
Redcar, England
@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Jay Snowden
(@JaySnowden23) reported
from
Billingham, England
@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Tedstercal
(@tedstercal) reported
from
Newton Aycliffe, England
@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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D Bromley
(@davybromley) reported
from
Hartlepool, England
@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
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Brian 'Barno' Barnes
(@bonusgrooves) reported
from
Hartlepool, England
I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Jones 🏴
(@fussytarts) reported
@ThreeUKSupport fed up of poor call quality that’s been going on for weeks. That and roaming charges coming back and I am seriously considering jumping ship after being a customer for 14 years.
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A1isonG1ynn 💙
(@GlynnAlison) reported
@ThreeUK @ThreeUKSupport Having problems with calls in N16 for the last 4 days. When will it be fixed?
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Perhaps if customer support and relations had been honest and up front with me I could have gone yesterday when I had someone for my husband, but sadly they chose not to do this
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Alan is a Toffee
(@Toffee_Alan1973) reported
@ThreeUKSupport So why when I call someone or they call me I can hear what they say perfectly clearly but they can't hear a word I say is it a one way signal??
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Fiona W
(@fio_w) reported
@ThreeUKSupport I topped up £10 last Saturday with the 4gb add on. Havent even used 2gb of it, and I've been unable to go online for 2 days now unless I'm at home and using wifi. Extremely unhappy and wondered what the problem is?
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Gianluca Beltracchi
(@GBeltracchi) reported
@JonesAnwenmob @ThreeUKSupport Same here! I’ve temporarily moved to Italy since June and need to stay here during pandemic to support my family. Today they locked my SIM, talked to the support and still locked. If this won’t get resolved ASAP by this week I will contact a lawyer.
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Becky
(@becky_in_bIack) reported
And have a confirmation email confirming the upgrade. Disgusting service to a loyal customer @ThreeUKSupport
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Becky
(@becky_in_bIack) reported
@ThreeUK have just lost a customer. Placed upgrade order on 7th January. Got an email on 10th saying out of stock and won’t be back in stock. Just spoke to guy on the phone who said the phone is in stock but the offer selected has now expired. Not expired when order was placed 1
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David Smithwhite
(@DavidSmithwhite) reported
@ThreeUKSupport I'm a new home broadband customer but will be cancelling within my 14 days as its been nothing but hassle and now I'm getting nuisance calls to top it off 0333 338 1063
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David McGrath
(@cunnyfunt87) reported
@Jade19882 @TalkTalk Don’t go with @ThreeUK just as bad. Ring you every 2 minutes to ask how your ******* day is