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3 (Three)

3 (Three) outages and service status in Newton Aycliffe, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Newton Aycliffe, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newton Aycliffe, England

The most recent 3 (Three) outage reports came from the following cities: Stockton-on-Tees, and Durham.

CityProblem TypeReport Time
Stockton-on-Tees Internet 18 days ago
Stockton-on-Tees Wi-fi 20 days ago
Durham Phone 27 days ago

Community Discussion

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3 (Three) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • darlofanatic1
    ⚽️Soph⚽️ (@darlofanatic1) reported from Darlington, England

    Three Network is horrendous man. No service for a good while! @ThreeUK

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • caznew1
    Carolyn Newman (@caznew1) reported from Aldbrough, England

    @ThreeUK so got up this morning and had WiFi calling in my house - took phone with me outside and came back to ‘no service’. Phone is useless without it as no signal in our village - please get it sorted! Done all usual fixes ....

  • EmmaWhitfield5
    ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • dadeylfcdaft
    Dadey Kirkup (@dadeylfcdaft) reported from Peterlee, England

    @ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help

  • Thejollyevfan
    The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • dibbs1967
    Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • chopper602
    Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • remenos
    Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • leeds2d
    JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

  • tedstercal
    Tedstercal (@tedstercal) reported from Newton Aycliffe, England

    @ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • wils_pw
    Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • ajma13111992
    Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • Yate5y
    Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

  • ajma13111992
    Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • chopper602
    Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Strangely after talking to support and not getting a resolution, we are now connected again. How long before 5g is rolled out to my postcode?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aligaines1410
    Ali Gaines (@aligaines1410) reported

    Once again @ThreeUK network is down. Every month this is happening. I asked to swap to normal from mobile broadband but was told I'd have to pay to get out of my contract but surely the amount of time your network is down you would offer to swap me for free!

  • debtodd
    Debbie Todd (@debtodd) reported

    @ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬

  • LouiseAdams79
    Louise Adams (@LouiseAdams79) reported

    @ThreeUK I’m trying to contact three as I have received a bill in someone else’s name to my address. I am not a three customer.

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this.

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • futralph
    Crypto93 (@futralph) reported

    @threeuk @ThreeUKSupport fix your damn app haven’t been able to top up for other a week and I’m out of data. What a joke!

  • ruthseag
    Ruth Seager (@ruthseag) reported

    @ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…

  • eleonorasfalcon
    Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported

    .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.