3 (Three) Outage Report in Newton Aycliffe, County Durham, England
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Newton Aycliffe, England
The most recent 3 (Three) outage reports came from the following cities: Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Durham
|
Phone | 4 days ago |
|
Crook
|
Internet | 3 months ago |
|
Newton Aycliffe
|
Phone | 4 months ago |
|
Billingham
|
Internet | 5 months ago |
|
Durham
|
Phone | 8 months ago |
|
Stockton-on-Tees
|
Phone | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
-
ECW 💭 (@EmmaWhitfield5) reported from Darlington, England@ThreeUKSupport why is my phone not working pls
-
Joanne Emerson (@remenos) reported from Sherburn Hill, EnglandSo frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
-
Dezy Ward (@DezyByers33) reported from Spennymoor, England@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
-
Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
-
Dibbs (@dibbs1967) reported from Sunderland Bridge, England@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
-
Yatesy (@Yate5y) reported from Darlington, England@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
-
Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
-
Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
-
Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
-
Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
-
Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
-
-
Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
-
Yatesy (@Yate5y) reported from Darlington, England@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
-
Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
-
Jonathan Peat (@Funstie) reported from Darlington, England@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
-
Yatesy (@Yate5y) reported from Darlington, England@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
-
The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
-
JT (@leeds2d) reported from Bishop Auckland, England@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
-
Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Empty Newcastle (@EmptyNewcastle) reported@ThreeUKSupport you raised my monthly payment by so much i decided to get another simcard, also 3. now i'm told you can keep my original tariff, but i am stuck paying for an additional simcard, which i'm trying to cancel through @fonehouse but they are taking their time getting back to me too.
-
Daniel Martin-Corben (@newworldruler) reported from Portsmouth, EnglandJoy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
-
Nigel Jones (@planetf1) reported@SMARTYMobileUK @ThreeUKSupport Signal is decent enough. It’s data throughput that’s absent much of time. Apps not loading. Stores not loading. Sat nav not working. Spotify not streaming
-
SafeTinspector: not actually safe nor an inspector (@SafeT) reported@newworldruler @virginmedia @ThreeUK Different country, same probs. For me it’s Xfinity cable internet down and tethering with Verizon Wireless
-
Nigel Jones (@planetf1) reported@SMARTYMobileUK @ThreeUKSupport They eventually replied but still not getting much sense . Since tried two more locations and network is equally shockingly bad. Asked about cancellation yesterday and again today. Query not recognised yet. Abysmal service
-
David Sutton-Ball 🏳️🌈🌈 (@davidball1978) reportedMy advice people is stay away from @ThreeUK. Service has been appalling for the last 2 years and despite being a customer (until recently) for 6 years no one will help me resolve a complaint that started before I left them. Horrendous customer services.
-
Alan Thompson (@Thompa_1972) reportedI have spent hours on line to your customer services being ensured that I won't be out of pocket but that is a complete lie. I can't wait to run out my contract so I can leave your network - as well as friends and family who I foolishly recommended go with you. @ThreeUK disgrace
-
Here Be Dragons (@A_J_Murphy1987) reported@NathanTrout @Three_Is_Broken @ThreeUKSupport Have you tried turning it off and on again? Maybe you have particularly thick building walls? Maybe your SIM is faulty? -- Usual Three excuses for their useless network.
-
gabrielle (@HylandGabrielle) reported@ThreeUKSupport I have now spoken to two of you members of staff. Both who were more concerned about my payment of £127 rather than the issues I had raised to them. I asked if I could pay it in two separate payments so I didn’t struggle in the run up to Christmas...
-
Broken Three UK (@Three_Is_Broken) reported@punit12 @ThreeUK That’s terrible but not uncommon. I hope you have anything in writing that you need as telephone conversations and notes are not recorded. Hope you get it sorted soon