3 (Three) Outage Report in Newton Aycliffe, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Jay Snowden
(@JaySnowden23) reported
from
Billingham, England
@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hazel R🤓thschild
(@HazelRothschild) reported
So the @ThreeUK saga continues....want to know what their advice was....cancel everything, we can't help... Basically they've broken my mobile broadband router..won't replace it, want more money..won't refund me...😔
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karen emery
(@karenem95495838) reported
@ThreeUK What has happened to the network this morning no signal at all
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Ant Sykes 📻
(@RadioSykes) reported
Can I just credit how amazing @ThreeUK service is. Needed to push my payment date forward, expected to have to speak to someone. Their automated service alloud me to do this within 30 seconds. No need to talk to a human. And was all done within seconds. Absolutely incredible 👊
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H
(@HausOfHarii) reported
@ThreeUK urgently need to view my bill and pay it but I can't because my service has been cut off so I can't call and pay or sign into the website or app. Please can I be sent a direct payment link? Need urgent help
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Raven Moon
(@needchoc) reported
@ThreeUKSupport Can you please confirm - will I be paying for ANY texts with this contract? I've never had a package like this before. I've always been on PAYG. A spend cap was mentioned in the phonecall but I think this only referred to calls.
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Nick Tyson
(@Nickyt75) reported
@ThreeUKSupport I still can't get onto live chat. It still says Live chat is currently unavailable. Please try again later. I have tried calling but that's not working either
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Philip Grindley
(@pgrindley) reported
@ThreeUKSupport I think I’m going to speak to a solicitor regarding this instead, I’ve gotten zero help over the phone and I’ve spent hours trying. Trying to charge me over £200 to a cancel a failed service is outrageous, it’s a breach of contract
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Stuart Beaty 🇺🇦
(@StuartBeaty) reported
@ThreeUKSupport Why is literally every interaction with your company difficult?! The worst customer experience I have ever had.
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DN
(@DN12522438) reported
@HazelRothschild @ThreeUK That’s awful.
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MrsO 🦋 💙
(@MurrToole) reported
@ThreeUKSupport is there an issue with 5G in EH23? A lot in my estate have the 5G WiFi and signal has been dropping consistently over last few days. I have to keep unplugging the router at least 4/5 times a day.