3 (Three)

3 (Three) Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newton Aycliffe, County Durham, England 12/18/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe and Billingham.

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City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomBillingham Internet
United KingdomDurham Phone
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees TV
United KingdomDurham Internet

Community Discussion

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3 (Three) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • EmmaWhitfield5 ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • Funstie Jonathan Peat (@Funstie) reported from Darlington, England

    @ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported

    @ThreeUKSupport @GazTheJourno It would take you more than a month to plan for this, so why did you offer incorrect information a month ago? Previous tweets stated you would NEVER reintroduce roaming fees.

  • RobinMcKeith Rob McKeith (@RobinMcKeith) reported

    @ThreeUK I will be leaving your service after over 15 years, due to your stance on introducing roaming charges. You offered free roaming ahead of the EU agreement to rid us of charges. You used to offer an innovative, customer friendly and fun service. Shame.

  • PatrickMulhal29 Patrick Mulhall #VoteLabour (@PatrickMulhal29) reported

    I know people who want to cancel their contracts with three now. I thought @ThreeUK was better than this. I truly thought that they were the best mobile provider but doing this just makes me disappointed.

  • bones_andy Weary Bones 💙 (@bones_andy) reported

    @ThreeUK *Never* trust anything written on the side of a bus.

  • DiarmuidEgan Diarmuid Egan (@DiarmuidEgan) reported

    @ThreeUK @WrathOfTheBees Full of ****. That's Three

  • oxfordteddy Ed Byard (@oxfordteddy) reported

    @FretwellCrump @ThreeUK @SMARTYMobileUK Nightmare isn't it. I got an automated tax refund scam call yesterday. Phone companies need to fix the fake caller ID thing, and block calls from private numbers...

  • RDSS400 Ricardo Dos Santos (@RDSS400) reported

    Damn @ThreeUK has decided to end “Go Roam” now there’s really no point in me staying with them anymore

  • crazy_cremello ✨🇪🇺💗 (@crazy_cremello) reported

    @sawleypie @ThreeUK Only 8 months left for me, then also so long, farewell to these rip off merchants. I will be dragging them through the mud for the rest of my days. Never again, complete mistrust.

  • LukeAGardiner LukeAGardiner@gmail.com (@LukeAGardiner) reported

    @ThreeUK Boo - adding back money grabbing roaming charges! This was one of the biggest benefits of your network - free roaming worldwide (not just EU). Why do we have to go back to the dark days of no data abroad???

  • markblue777 markblue777 (@markblue777) reported

    @jdale88 @ThreeUK Sucks. I think giffgaff still offer it.