3 (Three)

3 (Three) Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newton Aycliffe, County Durham, England 05/06/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Durham, Stockton-on-Tees and Newton Aycliffe.

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City Problem Type Report Time
United KingdomDurham TV
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe Phone
United KingdomDurham Total Blackout
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Phone

Community Discussion

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3 (Three) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • Funstie Jonathan Peat (@Funstie) reported from Darlington, England

    @ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • JaySnowden23 Jay Snowden (@JaySnowden23) reported from Billingham, England

    @nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

  • EmmaWhitfield5 ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinMcNamara6 Kevin McNamara (@KevinMcNamara6) reported

    @ThreeUKSupport The customer service is so bad that I have now taken a contract out elsewhere. Your customer service team are the worst ever. I have a complaint reference which should have allowed me to cancel the contract. I have no access to the account.

  • adfzain bb (@adfzain) reported

    @paperplanss @ThreeUKSupport nah i got a customer related enquiry 😭😭😭

  • _jakewalker Jake (@_jakewalker) reported

    @ThreeUKSupport 3 took an extra £31 from me. live chat said it wasn't on my bill. Told me to email proofs team. I emailed and they told me to use the live chat after I'd copy and pasted the actual chat log into the email. Can a human sort my problem before more money is stolen?

  • KevinMcNamara6 Kevin McNamara (@KevinMcNamara6) reported

    @ThreeUKSupport I took the contract out for my daughter. The phone was stolen so I have no access to the My3 app and I can’t remember the memorable password. No one is offering any solutions. Apparently there are no managers available, no one can help either I’m told!

  • Tony_Ben18 @BluesTony (@Tony_Ben18) reported

    @mcdayveed_ @ChelseaFC @ThreeUK Another stupid comment

  • matt_froud Matt Froud (@matt_froud) reported

    @ThreeUK Have a dual band 4G+ CAT6 router, have had a good experience with three up until I was persuaded to renew my contract this year after a few month on SMARTY. Since then I am no longer able to get a 4G+ signal :-( only now receive band 3. Post code is HP15 7xx. Help!

  • acompletemixup Acompletemixup (@acompletemixup) reported

    @Threeuk what's wrong in SG19? No signal so far today

  • dcbain21 C h a d d y (@dcbain21) reported

    @ThreeUK do you know why there is no signal in the HD7 5DW area and if so when will it be back on? I need my phone for work and I’m losing money by having no signal!

  • mcsherlocks Daniel Sherlock (@mcsherlocks) reported from Wokingham, England

    @SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢

  • ayyushgarg Ayush (@ayyushgarg) reported

    @ThreeUKSupport But I was offered the credit after the cancellation of contract only and during the time I was in contract . So why was I offered it by a customer relation team? To make me fool?