3 (Three) Outage Report in Newton Aycliffe, County Durham, England
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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Billingham |
Internet | |
| Durham |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
TV | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Jay Snowden
(@JaySnowden23) reported
from
Billingham, England
@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Carolyn Newman
(@caznew1) reported
from
Aldbrough, England
@ThreeUK so got up this morning and had WiFi calling in my house - took phone with me outside and came back to ‘no service’. Phone is useless without it as no signal in our village - please get it sorted! Done all usual fixes ....
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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⚽️Soph⚽️
(@darlofanatic1) reported
from
Darlington, England
Three Network is horrendous man. No service for a good while! @ThreeUK
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@samd7) reported
@ThreeUK I’ve tried calling customer services twice and they haven’t helped me so maybe Twitter can. Someone has cloned my mobile number since I joined Three. They are making numerous spoof calls and I’m inundated with people calling me “back” wondering why I called them?
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Maz
(@marez500) reported
@ThreeUKSupport Has it been broken for six months then 🙄. I appreciate not your personal fault at all but 3 need to get some serious maintenance on their shocking London coverage!!
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Steve Raine
(@smraine) reported
@ThreeUKSupport I spoke to one of your online chat agents who told me to go in store to swap to an eSIM. Store told me Three doesn’t support eSIM, your website says you do. Can I transfer to a eSIM or not?
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mike Grewal
(@GrewalMike) reported
@ThreeUKSupport So I called your customer service on Thursday with the intention to have a early upgrade. I spoke to an agent who advised me that new new phone would arrive on Friday. The received a message on Friday saying that I wouldn't get my phone until 4/8/2011. Since this I have been on
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport Back at home. No 4g. 1bar of signal. Same s!=t service
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Jonathan
(@GayToryJon) reported
@ThreeUKSupport The problem is I have no confidence that such delivery has even been arranged. If I’m let down again by your appalling customer service I will be contacting legal advice as thanks to the useless pair I spoke to on Saturday I believe you are guilty of breach of contract.
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mike Grewal
(@GrewalMike) reported
@ThreeUKSupport The phone to customer service for about 3 hours with one of ur agents hanging up on me and others telling me that I can cancel the upgrade before ordering a new phone. After a long call I was advised the cancellation had been applied and would take 72hours and to call back Monday
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Hetal Patel
(@Jazz_HSP) reported
@ThreeUK disappointed in service and keep being asked for more money even though I increase my plan.
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mike Grewal
(@GrewalMike) reported
@ThreeUKSupport I needed my phone for my holiday as I have damaged my previous phone. Having being a customer for 12years and 4 hours on the phone to complaints I am not very happy.