3 (Three) Outage Report in Newton Aycliffe, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Dezy Ward (@DezyByers33) reported from Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Yatesy (@Yate5y) reported from Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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ECW 💭 (@EmmaWhitfield5) reported from Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dezy Ward (@DezyByers33) reported from Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Yatesy (@Yate5y) reported from Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Dezy Ward (@DezyByers33) reported from Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Jonathan Peat (@Funstie) reported from Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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JT (@leeds2d) reported from Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dibbs (@dibbs1967) reported from Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Tim Robson (@chopper602) reported from Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Joanne Emerson (@remenos) reported from Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward (@DezyByers33) reported from Spennymoor, England
@ThreeUKSupport very very poor service
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jammie (@GuchaLiifeferti) reported
@ThreeUKSupport @jahrealist @tldn_3 I'm in Milton and I've recently been getting limited connection FIX IT ASAP
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Amy Dunwell (@amy_harrisxo) reported
@ThreeUK really disappointed with the customer service. Bought what we were told 5G hub and it’s not compatible. Apparently they can upgrade us to 5G if we pay....Not a happy customer. 🙈
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Laura (@Laurapadfield) reported
@ThreeUKSupport Have just checked and I'm using the right app. I also read the reviews and almost everyone recently has given it a one star because doesn't work! So, it's not an isolated issue! Would have appreciated a heads up on that a couple of days ago before spending ages figuring it out!
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Gary (@TcomCreamer) reported
@ThreeUK @ThreeUKSupport easily the worst customer service. They are really nice on the phone but do not follow through. I’m being ripped off, paying insurance and they sold my contract to @WeSquareTrade who are doing everything to avoid fixing my phone.#scam #shambles
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resettheatari (@resettheatari) reported
@ThreeUK @ThreeUKSupport Any word on this yet pls? Trying to work and the internet is so slow I keep losing calls. Please increase the mast capacity in EH6 4HN.
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Linda Pattinson (@LindaPatti) reported
@ThreeUKSupport does Three support Apple Watch SE if I were to buy a cellular model?
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V (@judytobins) reported
@ThreeUKSupport Hi in the B74 area I am not getting any phone signal, it's been like this all day?
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Peter Michael Wiles (@PeterMichaelWi1) reported
@ThreeUKSupport For the 17th time... the required email will arrive within 48-72 hours....how many lots of 72 hours does one have to wait for an email. Check the Complaint No. In your system
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Frx (@oohWill) reported
@ThreeUKSupport @rogue_porqupine Bullshit mate, mine does the same. I have a new sim, latest phone and same problem
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Peter Michael Wiles (@PeterMichaelWi1) reported
@ThreeUKSupport Does anybody in a supervisory position sctually read the Complaints and see how badly your colleagues have dealt with this complaint?