3 (Three) Outage Report in Newton Aycliffe, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Crook and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Phone | |
| Billingham |
Internet | |
| Durham |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
TV |
Community Discussion
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3 (Three) Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Deery
(@25_Deery) reported
@ThreeUKSupport the person I spoke with was really good & I paid £36.50 to get my three service going & I get money this week & I will clear my outstanding balance of what I had left as I only upgraded in November in 2022 to an iPhone 13 in red which I am happy with 👍
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johnny utah
(@JohnnyUtah4567) reported
@ThreeUK @ParamountPlusUK I am waiting patiently for 11 days and counting for all these technical issues to be resolved. Spent over 12 hours just on chat alone chasing on updates. Each time I need to go through 3 or 4 agents, repeating myself before speaking to someone with 'authority'.
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JAS66
(@MagicRat66) reported
@ThreeUKSupport If there was even the slightest chance of exceeding the limit it would have been wrong to raise the issue. So, the answer to the question is a very firm “no”. Have you taken any time during the last few days to investigate from your end what is ACTUALLY happening here?
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Vedders
(@veddycent) reported
@ThreeUK Can I order a PAYG SIM replacement via my online account? If not it would be really useful if this was possible without having to visit a store or contact support.
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Stuart Richardson
(@Stupotuk) reported
@ThreeUKSupport calls keep dropping off and really bad quality in the TD15 area. Even with full signal and a 4g symbol on mine and my wife's phones on the 3 network.
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Maria Plumb 🦋 💜
(@MariaPlumb73) reported
@EE It would be amazing if your customer services team would answer me in chat. Transferred to upgrades and been ignored. But that's ok, as me and hubby will go join @ThreeUK who offer our phone of choice for a lot less.
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✈️🌍
(@James220201) reported
@ThreeUKSupport Hey 3. Soo I'm trying to go through your payment debt support team I've lost my job I owe 3 months worth of bills sadly your team doesn't seem to understand English around this and I need other support. Is it possible if there's someone English to speak too?
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Biff Howard Tannen
(@CitizenJames007) reported
@O2 Awful network worst signal I've ever had i can't wait for my contract to end and return to @ThreeUK
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Andrew Garbett
(@AndyG_2086) reported
@ThreeUKSupport Yes. Still tried and same issue
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💙💚Rose Bower💙💚
(@RoseBower1981) reported
@ThreeUKSupport is there issues with payment on payg because it's not accepting any payment cards. Also, why do some customers get offered double data on Payg and not others?