3 (Three)

3 (Three) Outage Report in Newton Aycliffe, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newton Aycliffe, County Durham, England 08/16/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Durham, Stockton-on-Tees, Trimdon, Darlington, Newton Aycliffe, Bishop Auckland, Billingham and Peterlee.

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City Problem Type Report Time
United KingdomDurham Phone
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees TV
United KingdomDurham Internet
United KingdomTrimdon Internet
United KingdomDarlington Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • Funstie Jonathan Peat (@Funstie) reported from Darlington, England

    @ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • EmmaWhitfield5 ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • iisbright Bright (@iisbright) reported

    @ThreeUK when will your website and mobile app stop having technical issues? It has been a week and I still get technical issues on the app and the website used it in different devices still it has issues what is going on

  • rchlwrd Rach Ward (@rchlwrd) reported

    Hey @ThreeUK… any chance we could have some signal back anytime soon? “Problems in your area” has lasted 3 days now…. 😒😒😒

  • SuhailPMalik Suhail (@SuhailPMalik) reported

    @ThreeUKSupport Thank you for providing a worse service online than via phone! Avoid avoid avoid @ThreeUK #NoData #DiabolicalService

  • cal_stoneman Callum Stoneman (@cal_stoneman) reported

    @ThreeUK I cancelled my account with you and opted out of all marketing comms. Yesterday I received 6 calls from you trying to sell me a better deal and had another call from you just now. Spamming customers will not make them return. Stop calling or expect a complaint from me

  • thewordoftitan ACAB TITAN (@thewordoftitan) reported

    @ThreeUKSupport I've had 2 companies confirm they were given my details by my network provider. Also, I have no desire to fix this within three, that would imply that I trust Three to mark their own homework.

  • s_onward Elizabeth Fisher 💚 (@s_onward) reported

    @ThreeUKSupport My sim arrived today. Query, at the time of placing my order for sim, I gave my number and PAC code to bring number across to you. When will I expect this to happen? Would it be Monday, with sim expected originally tomorrow? (Deleted previous tweet as I put down wrong day.)

  • SuhailPMalik Suhail (@SuhailPMalik) reported

    @ThreeUKSupport If I am not receiving a service I am paying for what options are available to me? With the extremely poor levels of customer service o receive from you guys I doubt that link will ever be working #ThreeMobile #NoData

  • RubbishLife1 Rubbish.Life (@RubbishLife1) reported

    @ThreeUK just has the worse signal in West Wales

  • s0l_uk Bill C (@s0l_uk) reported

    . @ThreeUK Ermm..... did anyone else get the "Testing Emergency Alert System" alarm Today?

  • ChristopherAmo2 Christopher Amos (@ChristopherAmo2) reported

    @ThreeUKSupport OX331HY OX43NH OX38BL Very poor signal in all of these. Which is why I do not use it very much. The good WiFi was at GL207AU