3 (Three)

3 (Three) Outage Report in Newton Aycliffe, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Newton Aycliffe, County Durham, England 09/17/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Durham and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees TV
United KingdomDurham Internet
United KingdomTrimdon Internet
United KingdomDarlington Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • Funstie Jonathan Peat (@Funstie) reported from Darlington, England

    @ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • EmmaWhitfield5 ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Machimina3 Machimina (@Machimina3) reported

    @ThreeUK your 5g network has been down for the last 2 days in Dagenham. Been trying to reach out someone to sort the issue but unsuccessful. Why are we paying for something you can't deliver #nobroadband

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @EnaTweetsStuff @ThreeUKSupport You are not alone. All our followers have the same problems. Yet three will still insist it’s not their network that’s at fault

  • Reincarnated09 Reincarnated (@Reincarnated09) reported

    @ThreeUKSupport since I got my new phone 3 months ago I've had an issue with the sim I received... I've tried getting a replacement sim numerous times but I have never received it in the post... not been able to pay my last 2 bills because of this issue?

  • DavidHutchison David Hutchison (@DavidHutchison) reported

    @ThreeUKSupport So 3 days ago I upgraded to a new sim only deal (Black Friday deals are great value this year!), problem is I can’t see anything in the app or my3 to confirm it’s actually worked. Didn’t get email or text conf either. I’m assuming it will take effect on my new allowance date?

  • JockPatton Andy Patton (@JockPatton) reported

    @Three_Is_Broken @ThreeUK My 4g is non existent some days. Forget streaming music, YouTube.. Etc.. Three has gone to bloody pot...Never seen to reply to offer any real help.. Just take the money. Then post... Post code.. Reboot... What phone do you have.. Blah blah blah blah... Repeat!!!

  • PeterTelford Peter Telford 🔶 🇪🇺🇦🇺 🇬🇧 #FBPE #RejoinEU (@PeterTelford) reported

    @ThreeUKSupport Nope. Doesn’t work. Even the survey you send so I can say how terrible the website is fails to load. Haven’t had any luck with the on phone app either. Basically dysfunctional.

  • JayLon_TGM baby boy 🧸 (@JayLon_TGM) reported

    @ThreeUK you lot are **** af. paying stupid money for your **** network and fake signals. frauds

  • kat_0782 🌱 Kathryn (@kat_0782) reported

    @ThreeUKSupport Yes I do have an open complaint, and I’m having to do all the work to resolve it. Not one person has been helpful. Spent over 8 hours trying to sort this out on the phone only for me to have to fill out forms for information that I have authorised on the phone which can be emaile

  • EnaTweetsStuff Estelle (@EnaTweetsStuff) reported

    @ThreeUKSupport our 4g box has been on and off since the last few months, and when getting in touch with customer services all I get is a "you'll get 2 pounds deducted from your bill" and yet, no WiFi and no "£2 deducted"

  • KDJ2697 Khadijah (@KDJ2697) reported

    @ThreeUK fix up