3 (Three) Outage Report in Newton Aycliffe, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Internet | |
| Durham |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
TV | |
| Durham |
Internet | |
| Trimdon |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Strangely after talking to support and not getting a resolution, we are now connected again. How long before 5g is rolled out to my postcode?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bal Singh
(@BAL_D4KU_SINGH) reported
@ThreeUKSupport any particular reason I can't use my mobile data in NG2??? Same crap two days in a row now... Not very professional having to ask a customer if I can use their WiFi to use my phone...
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CINDERFUXINGRELLA
(@frogspawn401) reported
@ThreeUKSupport No like I said its been going on 12 months I know there are no works its just a poor network and I'm never able to make calls whilst inside my home. Other people on other networks can hence me leaving asap. I also pay more than £500 per month for 7 devices with 3!
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CINDERFUXINGRELLA
(@frogspawn401) reported
@ThreeUKSupport Its been this way for 12 months I've been through this rigmarole many times. Postcode checks reveal no works in the area and you say there's full coverage I can't even make a call inside my home. I have 7 contracts with 3. Never spending another penny after these are up
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stephen jones
(@PrinceOfGingers) reported
from
Aberavon, Wales
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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T 🌸
(@1ts0bvi0us) reported
@ThreeUKsupport hi! I’m currently in Vietnam and want to call home (UK). I’m a PAYG customer and was wondering what the charging rates would be to do so? Thanks
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Gary Hughes
(@GaryNHughes) reported
We have @ThreeUKSupport 5G b/band. The router has to be close to a window to get good reception! Trouble is, at end of the house the Wi-Fi signal is poor or non existent! I’ve tried 3 different extenders and they don’t work well as the speed drops or cuts off! What can I do?
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Todd Campbell
(@ToddHQ) reported
@ThreeUKSupport I’m already on my new network so 333 doesnt work for me.
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Andy N
(@fintanbear) reported
@ThreeUKSupport Thanks for your help. I closed the browser and started again with the new password and it worked. Topup applied. Thank you.
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Alex Brown
(@alexjamesbrown) reported
Having a nightmare of an experience porting my number from one @ThreeUK contract to another @ThreeUK contract. Can't receive calls or SMS after 24 hours. Therefore cannot log in to some things I haven't changed to use 'real' 2fa yet (and things that don't support real 2fa)
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L A U R E N 🤍
(@LaurenJaneK89) reported
@ThreeUKSupport I didn’t realise I needed to, as it was only 1 month on the original contract, it said it would terminate. The first payment was 27th July and I have been charged each month since but the internet hasn’t been working. My account is 9871838141. Thank you