3 (Three) Outage in Newton Aycliffe, County Durham, England

@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

@ThreeUKSupport very very poor service

@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

@ThreeUKSupport why is my phone not working pls

@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

@kitchh_ @ThreeUK Worse mobile network in the uk

@ThreeUK so got up this morning and had WiFi calling in my house - took phone with me outside and came back to ‘no service’. Phone is useless without it as no signal in our village - please get it sorted! Done all usual fixes ....

@ThreeUK @ChelseaFC Useless sponsors, brought us bad luck

@ThreeUKSupport Been with @THREE for almost 10 years but if the issue isnt resolved i will be moving away from three unfortunately

@ThreeUKSupport This is still a problem zero connection. Ive been workin in a different department so havent had any trouble but tonight im back in my old department and its sad to see that the issue is still there such a huge company like THREE should have an issue like this sorted ASAP

@ThreeUK @ChelseaFC FIX YOUR **** NETWORK

@ThreeUK having problems withe app tried to enter new password keeps coming up saying generic error can you help

@ThreeUKSupport Been with Three since 11 years ago, even recently changed my SIM card as I thought maybe the problem is that, I am using 2 different devices, OnePlus 8 and Samsung. It's same on both. Hope these info help.

@ThreeUKSupport Been with Three since 11 years ago, even recently change my SIM card as I thought maybe the problem is that, I am using 2 different devices, OnePlus 8 and Samsung. It's same on both. Hope these info help.

@ThreeUKSupport hi I cant get access to the live chat- its not working. My sim only plan ends tomorrow, what do I do?

@ThreeUK what's happen with my internet signal? WTF I need do to have my 4G? Are u joking? @ThreeUKSupport

@ThreeUKSupport They asked me to reset my password, I did 3 times. And it’s the email verification that’s the problem. They said the system is down? But I haven’t been able to access my account for a while