3 (Three) Outage Report in Newton Aycliffe, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Bishop Auckland, Stockton-on-Tees, Billingham, Darlington and Spennymoor.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Phone | |
| Billingham |
||
| Stockton-on-Tees |
Total Blackout | |
| Darlington |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dom Barnes
(@domster) reported
@ThreeUKSupport according to your coverage checker my post code should get very good 4G service. Yet I’m sat here on 9MBps 3G.
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Dan
(@RRg696Dan) reported
@ThreeUKSupport Three, no mobile broadband signal again today. What's going on and when will this be sorted.
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john nunn
(@bjohnnunn) reported
@ThreeUKSupport Hi, It was last week ,myself and my wife contacted Three and we gave all the info to customer services. I can give you the imei number if it is safe to do so on this media. John
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D.Va 🎮
(@ononokiMEKA) reported
@ThreeUK @ThreeUKSupport I recently got a new phone but the network is not working correctly and I'm not able to make calls? You don't sell this phone in the UK and was purchased from @ASUS
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Glenn A J Bowdin
(@glennbowdin) reported
@ThreeUKSupport There is no reason for the refund statement to be in small text, pronounced when compared to the other final bill. If customer action is required to get the refund, put it in large type. Please feed these points back. An easy win for @Three customer service by automating refunds
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Somebodyelse
(@nobodywillobsrv) reported
@ThreeUKSupport It is still down. If my new SIM is not active I suppose the old sim is? And I can just revert? And asking if going in to a store will complete the transaction or if there is still more waiting and debugging?
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Lewis James
(@LewisCanavan) reported
@ThreeUKSupport I can see @EE are replacing all #Huawei mast technology in Hull to comply with new regulations. Are you going to do the same and will this cause a lot of downtime on the network? Thanks..
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Jay
(@rtmjh_) reported
@AlfieNewmanGD @ThreeUK @ChelseaFC I want one so bad icl
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Lorenzo Battilocchi
(@X3roHero) reported
@ThreeUKSupport Then why give users the option to do it from the app... Sounds like a stupid illogical concept. If you put a feature out, it should work. Otherwise, just don't put it in at all..🤦
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Somebodyelse
(@nobodywillobsrv) reported
@ThreeUKSupport Thanks. I took the SIM out and put it back and it seems to work now. Maybe worth adding this to the instructions (though I had tried this before). Unfortunately the signal is still very weak even with the new SIM. I will report the dead zone to three I guess and see ...