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3 (Three)

3 (Three) outages and service status in Newton Aycliffe, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Newton Aycliffe, England

The most recent 3 (Three) outage reports came from the following cities: Durham.

CityProblem TypeReport Time
Durham Phone 7 days ago
Crook Internet 3 months ago
Newton Aycliffe Phone 4 months ago
Billingham Internet 5 months ago
Durham Phone 8 months ago
Stockton-on-Tees Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • wils_pw
    Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • brothheed
    Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • EmmaWhitfield5
    ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • chopper602
    Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • chopper602
    Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Strangely after talking to support and not getting a resolution, we are now connected again. How long before 5g is rolled out to my postcode?

  • ajma13111992
    Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • dibbs1967
    Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • leeds2d
    JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • remenos
    Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • Thejollyevfan
    The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • chopper602
    Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • yorkie_pudding
    T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • dadeylfcdaft
    Dadey Kirkup (@dadeylfcdaft) reported from Peterlee, England

    @ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help

  • chopper602
    Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • ajma13111992
    Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyBasildon
    Amy Basildon (@AmyBasildon) reported

    @ThreeUKSupport Hello, I have been a loyal customer to 3 for 3 years now. I recently upgraded to the new iPhone 12 pro on the 9th November. First, I was told that I would receive the phone 6th December, this then changed to 16th December.

  • chezgoode
    CG (@chezgoode) reported

    @SimmySimzx @ThreeUK @ThreeUKSupport Have a look on mobile phones direct, I’m not sure if they have Three but you can order phones from there and new contracts etc on the same network you’re on!

  • pjcoopjazz
    Paul Cooper (@pjcoopjazz) reported

    @ThreeUKSupport Hi, that worked thanks. It wouldn't be difficult on your web front end to display a user-friendly message rather than a system message? Something like: "It looks like you have not registered with My3 - please register". Would save you a lot of support calls?

  • daniellefev29
    Danielle 🥰 (@daniellefev29) reported

    @brodie_dynt @ThreeUK @ThreeUKSupport HONESTLT THEY ARE THE WORST

  • euphoriadynt
    ᴮᴱShannon Billingham⁷ 💜 (@euphoriadynt) reported

    @brodie_dynt @ThreeUK @ThreeUKSupport oh this is the actual worst!!!! 🙄🙄 praying it gets sorted 🤞🏻

  • jamesj74
    Dr. James Jack (@jamesj74) reported

    Furthermore, why does it seem to fall to me to chase up a refund of my upfront fee when I DIDN’T CANCEL THE ORDER? Surely in such cases it should happen at the point of cancellation? Does anyone at @ThreeUK know why the order was not fulfilled?

  • georgiaa1010
    GEORGIA-RAE⚡️ (@georgiaa1010) reported

    @ThreeUK any chance I can speak to someone who can actually help me over the phone? I was just on live chat and was instructed to take my sim out and reinsert it.. which I done as i didn’t respond for 2mins because I was taking my sim out they’ve ended the chat :/

  • mrggeog
    mrggeog (@mrggeog) reported

    @ThreeUKSupport It says it is OK here and my colleagues have signal. Just not me. Any idea when systems will be working again?

  • Hetti_Liz
    Heather Morris (@Hetti_Liz) reported

    @ThreeUK sort your signal out in Liverpool city centre PLEASE!!!

  • brodie_dynt
    Brodie Kelly | DYNT (@brodie_dynt) reported

    @daniellefev29 @ThreeUK @ThreeUKSupport Had so many issues with them it’s crazy