3 (Three) Outage Report in Spennymoor, County Durham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Durham, Stockton-on-Tees, Darlington, Newton Aycliffe, Consett, Bishop Auckland, Chester-le-Street, Stanley and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Phone | |
| Darlington |
Phone | |
| Newton Aycliffe |
Phone | |
| Consett |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Knight
(@beth_k212) reported
@ThreeUKSupport If you read the chats you’ll see it wasn’t a security issue I have my name on multiple occasions she just kept asking the same question. No one is prepared to help!
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silenced.
(@PrincePercy_Cat) reported
from
Old Colwyn, Wales
@ThreeUKSupport I just need a timescale in all fairness, if you tell me it’ll be another month thats fine, ill be happy to stay on board. You need to let me know something. I’m in two minds to tecall the DD as you have broken your T’s&C’s. I look forward to a reply. Service is for LL48 6RY
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Hev
(@Hev311) reported
@mitchl1635 @ThreeUKSupport I’m having the same issue!
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Naomi
(@nayby) reported
Finally got my code and guess what, sold out! Ticketmaster tried to sneak September 2023 tickets in, which I nearly accidentally bought because it wasn’t clear they weren’t for the December show I was looking at. Terrible from both @ThreeUK and @TicketmasterUK
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Danielle Claire 🤍
(@danielleC_994) reported
Absolute **** show trying to get Peter Kay tickets @ThreeUK @Ticketmaster
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D.
(@pbio) reported
@ThreeUKSupport It's still not working for me, tried the gf's mobile phone and was exactly the same.
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Abby White
(@AbsElizWhite) reported
@AnnieW8944 @ThreeUKSupport The link to click is on the app same place you access the code, just need to scroll down. But no where did it tell you this beforehand and our app kept crashing so couldn’t see it!
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Dave_6018
(@DavidHa57439002) reported
Well all @O2 customer bet you wish you had signed up with @ThreeUK , at least you can go through @Ticketmaster with three for #peterkay tickets, the #o2 priority app/website has been Down since 9am, even I would consider going back to three if I could get two tickets
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Ben Furnival
(@ben_furnival) reported
Ok so @ThreeUK does broadband in theory and it’s cheap. But the new modems only connects to 4G so in our case we’re left using our old device and sim. And don’t just don’t ever, ever try to talk to someone in their customer service department…
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karl westhead
(@piedaddy71) reported
@ThreeUKSupport Well this is shocking. Think iys time to leave 3 after 15 years now. Always poor issues and customer service