3 (Three)

3 (Three) Outage Report in Spennymoor, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Spennymoor, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Spennymoor, County Durham, England 11/30/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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3 (Three) Issues Reports Near Spennymoor, England

Latest outage, problems and issue reports in Spennymoor and nearby locations:

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • darlofanatic1 ⚽️Soph⚽️ (@darlofanatic1) reported from Darlington, England

    Three Network is horrendous man. No service for a good while! @ThreeUK

  • Funstie Jonathan Peat (@Funstie) reported from Darlington, England

    @ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • EmmaWhitfield5 ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael68758150 The Reporter. (@Michael68758150) reported

    @ThreeUKSupport To view her bank statements and found to her horror she's been charged for 2 items that ended in 2017. This goes way beyond a complaint. The service 'Derage' provided was despicable and I'm personally disgusted with his attitude. He has caused the customer severe distress.

  • MerryJapes MerryJapes (@MerryJapes) reported

    @ThreeUK are you having any issues with mobile data in the Lincoln area? My speed has nose dived

  • OfficialNolay NOLAY (@OfficialNolay) reported

    @ThreeUK You changed my number for me over 4 days ago & ever since then nobody can call me. This is unacceptable for your network to take 4 days to resolve an issue. I can’t afford for my colleagues to call me and keep hearing that the number they have dialled is not recognised.

  • SPD163 Stevo D (@SPD163) reported

    @ThreeUKSupport I have spent 2 hours and been pushed to about 20 different people in your chats to find out where the returns bag is for phone this is awesome customer service, maybe I should bill you for my time fixing your issue.

  • lucadlmaio luca (@lucadlmaio) reported

    1 bar of signal utterly shocking @ThreeUK wonder how everyone else is using their phones this morn??? Can't wait for November when I'm switching networks 👌👌

  • OfficialNolay NOLAY (@OfficialNolay) reported

    @ThreeUKSupport Hi, I have the iPhone 13 Pro Max. I can call out with the number however nobody can call me. I was told this problem would be resolved within 24 hours it’s been 4 days.

  • premleaguechat The Premier League Chat (@premleaguechat) reported

    @ThreeUK @Google @madebygoogle Can you confirm when maintenance work will be completed in my area SE12. We have been without adequate internet connection since Monday evening. I work from home, unfortunately have had to miss meetings due to this. This is really poor, 5 days without internet is unacceptable

  • ryanfaf Ryan Price (@ryanfaf) reported

    @ThreeUKSupport So my contract has been the same but three have changed the limits? If I am charged through the roof, I will make a complaint to both trading standards and @financialombuds

  • DMarsti Dave Marstin⭐️⭐️ (@DMarsti) reported

    @Kingcanners @ThreeUK It’s never open on match day anymore.

  • ItsStuckie kyle (@ItsStuckie) reported

    @ThreeUK @ThreeUKSupport your home 4G internet is horrific. I’ve had to restart the router 4 times this evening as signal keeps dropping!!!! Getting frustrated to say the least