3 (Three) Outage Report in Spennymoor, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Durham and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Phone | |
| Darlington |
Phone | |
| Newton Aycliffe |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FTTP Pro
(@fttppro) reported
@Shaunjenks @ThreeUK @ThreeUKSupport That’s good to hear the latter is not far from me! Yes I suspected it may be a backhaul capacity issue which would explain the 5G speeds not getting any higher than 250ish and the high latency at peak times.
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MopénínúoláOlúwa
(@MoAjegbile) reported
Please what’s the best network provider in the UK? @ThreeUK has shown me shege! Customer service is horrible horrible horrible.
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Rob
(@Vess_R) reported
@Gayna1968 @ThreeUK @ThreeUKSupport Went to a logical store and they said there had been network issues since Friday 13th evening and still on going for me. But if you check on three they say there no issue apparently. Poor
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Simone Donnelly
(@SimoneDonnelly) reported
@ThreeUK it's been 8 days now without signal... I am paying for a service that I am not receiving! Not acceptable.
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SENCo Bab
(@SencoBab) reported
@ThreeUK furious that your customer service rep has told me I will not get a refund for the poor broadband connection owing to works in my area if I make a complaint. Please contact me
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Reg Tabb (@thetabbster@mastodonapp.uk)
(@thetabbster) reported
@ThreeUKSupport Hi. How do I get a copy of a contract for my business 4G mobile WiFi? I can't find my copy & the store says ring business help line. They promised me a copy week ago on email (hasn't arrived). Rang back last night & they said go to store! I just want a copy!
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Andy Speed
(@AndySpe21665830) reported
Not sure what's happening with @ThreeUK but there signal is absolutely terrible these days.
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Sin Bin Clothing🇺🇦
(@SinBinClothing) reported
@ThreeUKSupport Ebay purchase is an example of ANY online purchase. It could from H&M, Three, anywhere. As the sender, the responsibility lies with you to rectify the issue. I will send you a DM to save the conversation filling up everyone's Twitter feeds.
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Rob
(@Vess_R) reported
@Gayna1968 @ThreeUK @ThreeUKSupport Went to a local three store today and they said there had been network issues since Friday 13th evening and still on going for me. But if you check on three they say there no issue apparently. Poor
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G