3 (Three) Outage Report in Spennymoor, County Durham, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Beers Without Fears
(@BeersWithout) reported
@ThreeUK Great service. Please don't advertise for #DontFundGBNews cos I will be gone.
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Matt
(@lamboid) reported
@ThreeUK #DontFundGBNews not with my money. One less customer if you do.
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Tony C
(@crawshaw69) reported
@ThreeUKSupport Just spent over an hour on live chat to someone who can’t even talk English, I urgently need support please
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Paul N
(@londonpommie) reported
@mtwong @ThreeUK Hey @ThreeUK ignore these pathetic fascists and advertise wherever you like. I'm sure losing Mei Wong will be a terrible blow to your profits, so I pledge to start a new contract to cover the not insignificant losses.
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Gerard McDermott
(@McDermottQC) reported
@ThreeUKSupport Well it’s certainly not RPI is it ? as far as i can tell @ONS suggests only 1.2% increase to December 2020 ; CPI was 0.6% ... so can you help me as to why it is 4.5% ? And why not make it more prominent on your website ... couldn’t see it at all on @UswitchUK website ...
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Barry
(@bearoffice) reported
@ThreeUK how on earth do I speak to someone. Every time I call I’m immediately placed in a queue with no music playing that never gets answered. I’m now 6 calls in and getting bored.
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lessconsumption
(@inspospaces) reported
@StopFundingHate @ThreeUK I will cancel my contract if they sponsor or advertise on GB News #DontFundGBNews
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Richard wilson
(@Richardwilson27) reported
@murrayscc @ThreeUK I’m sure you will...Never seen a more retarded campaign in my life. Hope companies don’t give in to these crazy, authoritarian cretins.
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QuadroPlunder
(@jamandthat) reported
Hi @ThreeUK Love the service you have provided me for the past 5 years and have no plans to switch, but please don't advertise on The GB News channel otherwise I will have to reconsider, cheers. #DontFundGBNews
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John Chambers
(@JCComposer) reported
Hi @ThreeUKSupport , very happy long time customer here. Please never advertise with GB News or similar or I'll be forced to go elsewhere. Keep up the good work! #DontFundGBNews