3 (Three) Outage Report in Spennymoor, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Durham |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
TV | |
| Durham |
Internet | |
| Trimdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Eve
(@RonEveOfBromley) reported
@RickyNotts @ThreeUKSupport Thanks that’s interesting. I’m ex IT, I use it in bridge mode with a MESH and some port forwarding. Support insisted I reset 2 times which wiped it… Even tho I’d done all this before calling. I get up to 300Mbs when it’s on tho!
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ellie
(@notelliefox) reported
@ThreeUK How is it I live in central london but I have no access to 3G or 4G in my house, web pages/content don’t load and I can’t make phone calls without a dodgy line? If I had no wifi I wouldn’t be able to contact anyone in an emergency
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🧠 Ade's Brain
(@adesdaily) reported
@ThreeUKSupport Sorry no. I am leaving. Your agent took 10 mins asking ridiculous questions. Then made stuff up to get rid. @EE will now get my business. What a crock of ****.
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S A U L
(@sc_est93) reported
I’ve been with @ThreeUK for 13 years and I’ve always stated that I was going to leave them but my experience with them today is the straw that broke the camels back. They’ve got to be the worst network provider in the UK by a mile 😩
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BreakfastPizzas
(@peazzas) reported
@ThreeUK @ThreeUKSupport 11 Days of network issues preventing the use of 5g mobile internet
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Ron Eve
(@RonEveOfBromley) reported
@ThreeUKSupport I raised a support ticket some weeks ago with regard to the continual drop outs of my 5G hub. Often 3 or 4 times a day. I spent over an hour with support but there's been little change. Unless this improves I shall have to cancel my contract. Can you help?
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Matty
(@Hempomatt) reported
Please never go with @ThreeUK the service is absolutely terrible literally everywhere you go. Pay a bit extra and go vodaphone or EE. Never ever again
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Ben Morley ⚒
(@MorleyBen) reported
@ThreeUK absolutely horrendous customer service. 4 times I have had a promise broken on when I would receive a relatively simple document. Now being told to wait another 7 working days! An absolute comedy of errors on your part. Not acceptable
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H O
(@Har234234) reported
Hey @ThreeUKSupport I’m having issues with my 5G router and when I log onto the device manager website it says all of my data has been used. Please can you help? (I’m on an unlimited plan specifically for the 5G router)
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nnn
(@nnnbit) reported
Terrible customer service from @ThreeUk Samsung Z4flip defective screen ..phone 1 month old 4 conversations 2weeks What a joke ..very poor Anyone else having problems ?