3 (Three) Outage Report in Spennymoor, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Crook and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@meeki1987) reported
@ThreeUKSupport I’ve been on the phone to various members of your team for the past 1.5hrs it’s seems I just get another phone number and they can’t help either. I am happy to cancel all of my contracts if you really cannot help this time.
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Eagle Reloaded
(@reloaded4k) reported
@ThreeUK hands down rubbish network of the month! Check this post code M9 6GR. We have 6 likes in the house and all 6 have been unable to even access whatsapp! At close to £300 a month on Direct debit i feel swindled!
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Dave Lockwood
(@BigDL) reported
Have to say for a mobile network that talks the talk, @ThreeUK really can’t walk the walk. 3G…..3F*****G G??? Come on!!!!
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Christy
(@sapphiresteel) reported
@Celebalikes @ThreeUKSupport Sounds about right! I just complained about no service and they disappeared for ages then came back and said they'd charge me £300 and cancel the contract for me!! I kept saying no, but they ignored me! Thankfully, they noticed me mention my solicitor!!
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🀀🂡
(@SongMacom) reported
@dolphinpcb @ThreeUK Gigfgaff does run on O2 network.
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💃🔥🎶NEW SINGLE OUT NOW!!!🎶🔥💃
(@AceMotif) reported
I severely regret upgrading my phone with @ThreeUK i have no internet, no reception 95% of the time nd I m paying £60 for that. Now I am trying to sort it out for the past month, the customer service seems to be non existant. I am actually over you 3. Its only been 2 months
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Peter C. Bell
(@dolphinpcb) reported
@SongMacom @ThreeUK And I know that TalkMobile (on Vodafone network) has Wifi Calling as part of their package (because my 2nd phone is on their £4-95 pm package as a standby) So @ThreeUK - would suggest you reconsider your treatment of your customers. Inertia might save you some of the time ...
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Bundle
(@jhbundle) reported
@ThreeUK why are you lot so **** it’s not even funny I’ve got a sweet one im Trynna chop in couple hours but your signal is ruining it !
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David Turner 💙
(@daveturner1972) reported
@ThreeUKSupport Hello, Today I started the process of moving the 7 accounts I have with Three away to another provider. This is because the mast that covers my home is broken for the last 6 weeks so we’ve lost all 4g.
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ColinG
(@GilhamColin) reported
@BigDL @ThreeUK Utter shite, and their customer service is worse. Ditching @ThreeUK was the best thing Mrs G and I did.