3 (Three) Outage Report in Spennymoor, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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Tedstercal
(@tedstercal) reported
from
Newton Aycliffe, England
@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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⚽️Soph⚽️
(@darlofanatic1) reported
from
Darlington, England
Three Network is horrendous man. No service for a good while! @ThreeUK
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia Butt
(@sophiarashid78) reported
@ThreeUKSupport Help.. I have been trying to get through but they can’t seem to help with my issues. Who do I need to contact? I have rang this number 03333381039 and now the advisor said I’m not the account holder 🙈
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Sophia Butt
(@sophiarashid78) reported
@ThreeUKSupport This was a new contract, I am not a current customer. 3 called me and offered me a phone contract for £20 and the Samsung S21 with earpods
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Martha
(@marthaleah_) reported
Paid for insurance with @ThreeUK for years, tried to claim on it and the partner ‘squaretrade’ they use are TERRIBLE. I’ve paid the money and have been waiting a week and spoken to three different people. Still waiting for a postal slip to be emailed to me, do NOT get insurance
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Adrian
(@adrianpdy) reported
I thought that @Etisalat_Care were bad, I have just walked into the worst process and the worst customer support with @ThreeUK. OMG what is wrong with telcos!! 😬
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Anderson Cheng
(@anderson_cheng) reported
@ThreeUKSupport I am currently not on Three yet, as I just ordered a new Sim Only Plan. I called 0333 338 1039, and your colleague told me I need to wait for the sim card delivery to fail first in order to change the delivery address. Which is going to take a while.......
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trinny x
(@trobinson04) reported
@ThreeUK have me extremely annoyed with there terrible data
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Daniel Peter
(@typingdan) reported
@ThreeUKSupport what is the point of your app? Login to the app to pay a bill, which then sends you to the website, to log in once again? Seems absolutely backwards for a ‘mobile’ operator..
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Liz Lightstone 💙
(@kidneydoc101) reported
This is not the day I need my #Internet to go down - again… @virginmedia. Still waiting on my call back… Not helped by terrible 4G from @ThreeUK How are people supposed to work effectively?…
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Vitor Gava
(@Vitimgava_) reported
@ThreeUKSupport No no improvements. I just got home and my signal still at 1 bar
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Adrian
(@adrianpdy) reported
@ThreeUKSupport Yeah yikes! Yikes is having to deal with your customer support! If you are human and not a bot you can DM me.