3 (Three) outages and service status in Spennymoor, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Spennymoor, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Pup Halvor (@flyingasadragon) reported from Seaham, England@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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AJU - 🌵 (@alltimeanja) reported from Seaham, England@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Andrew Pinkney (@aspi80) reported from Sacriston, England@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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AJU - 🌵 (@alltimeanja) reported from Seaham, EnglandCan't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Jason H (@brothheed) reported from Sherburn, England@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Joanne Emerson (@remenos) reported from Sherburn Hill, EnglandSo frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Jo 💙💙 (@feenjo) reported from Murton, England@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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JT (@leeds2d) reported from Bishop Auckland, England@kitchh_ @ThreeUK Worse mobile network in the uk
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dibbs (@dibbs1967) reported from Sunderland Bridge, England@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Gendal Brown (@gendal) reported@lawrencenewport are you sure it’s the signal? My experience in London (on @ThreeUK) is that I have a full 4G or 5G signal yet am unable to access anything. And it varies by time of day. eg early morning on Upper St Martin’s lane in Covent Garden it’s fine. Lunchtime? Forget it. So I’m guessing the cell is overloaded or the backhaul is saturated. Either way there’s no problem with “signal”. It’s that they’re giving me basically zero bandwidth.
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You Can Call Me Honey (@babylonlover29) reported@ThreeUK you have the WORST customer support personnels EVER!
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Clydachjack (@Swanseajack71) reportedHi, have you got a time frame for when you are going to finish the maintenance in SA65QD, signal has dropped dramatically since yesterday, thanks. @ThreeUKSupport
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Mike (@LajomC) reportedHello. I'm currently a Three customer. I bought a physical SIM card the US. The SIM card is activated and registered with T-Mobile. after doing research myself it appears that the VoLTE provision is switched off on your end. Please advise and help me @ThreeUKSupport
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xXx (@ImmaStar26) reported@ThreeUK I've been without service for 4 days. Every day since my service stopped, I've contacted support, and each time I've been told to "wait 7 days." If I'm being told that every single day, when exactly are those 7 days supposed to be up?
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PokéMalarkey (@PokeMalarkeyUK) reportedI am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport
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fox (@FoxRunTime) reportedstill better service quality than @threeuk
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William Stavely (@william_stavely) reported@ThreeUKSupport you are obstructing us leaving your failing Internet service. Your Indian "help" centre has hung up calls & kept me on endless hold. Obstructing cancellation is contrary to OFCOM regulatory requirements. Reading this? Then avoid 3!
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אדֶגְבּוֹיֶגָה (@IamSamuelOO) reported@ThreeUK what is wrong with your network. I am paying for everything I use yet your network is becoming bad everyday, I have noticed this for over 3months now there is gross instability. If you don’t solve this I am going to switch to @Vodacom
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The Salandarian 🇮🇱🇮🇱🇮🇱🇮🇱 (@THESALANDARIAN) reported@ThreeUK Fix your damn app