3 (Three) Outage Report in Spennymoor, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Jason H
(@brothheed) reported
from
Sherburn, England
@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Dooley
(@PaulDooley17) reported
@ThreeUK such appalling service from e this year. I don't know why. I've been treated So badly its unreal.
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Mandy
(@MandyH1965) reported
@ThreeUKSupport They are finally investigating but they can't understand that it is a fraudulent contract, when I ring they ask to speak to the contract owner....there isn't one!!! My Dad's name has been used, fraudulently!!!! They asked all my dad's details,why? Customer service is appalling
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Daniel Z. Zylbersztajn-Lewandowski
(@Zylbersztajn) reported
@baoigheallain @ThreeUK @virginmedia To be honest I have not changed yet. Just spent an hour with Virgin and 02. There is a second problem. Phone calls. I have to use standard phone calls to Germany, and with three there is an option to add on. 02 has that too, but it is very expensive, and Virgin, doesn't.
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Damien. Damo. Dameo. Dames. who knows anymore
(@dcb72) reported
Well, that's a bit disappointing from @ThreeUK. Ordered a new phone that now won't be delivered for two weeks because "of a delay". No real explanation. First time I've had bad service in many years from them.
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𝙱𝚎𝚗𝚘𝚒𝚝 𝙴𝚜𝚙𝚒𝚗𝚘𝚕𝚊
(@benoitespinola) reported
@ThreeUK how can I login my three account online when I cannot receive the code via SMS because you have cut off my roaming? This prevents me from managing my account, including the possibility to change/terminate my subscription.
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Matthew Mault
(@MrMault) reported
@ThreeUKSupport Hi guys. Is there an issue in the CF39 area? My service has gone completely. I’ve followed all the instructions online and nothing has resolved it
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Roberto KBR MetagochiFan
(@RobertoKbr) reported
@ThreeUKSupport hello I had a phone number on contract then my contract ended because of some financial problems and swapped to lycamobile and after that changed my number to a different one without thinking that I may loose some important accounts…can I get my old number back?
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Alistair Clare
(@alistairclare) reported
@John_Ogden @askdavidjones @ThreeUK Yeah! That’s a good one. It’s all just hassle though isn’t it. Something that worked well has now been broken. Just one of the many ways the cost of this is passed onto us without it being tracked.
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H
(@trouvailler_) reported
@ThreeUKSupport is Wi-Fi calling down? Not working in E16. Seems to be happening every few weeks.
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Zee
(@theboywanderer) reported
@ThreeUK such a ******* ripped off with no network at all bullshit!!!