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3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough.

CityProblem TypeReport Time
Middlesbrough Internet 12 days ago
Middlesbrough Internet 1 month ago
Middlesbrough Total Blackout 1 month ago
Middlesbrough Total Blackout 2 months ago
Middlesbrough Phone 2 months ago
Hartlepool Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • ajma13111992
    Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • GlennLovatt
    Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • chopper602
    Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • ajma13111992
    Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • dibbs1967
    Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • strathster
    Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • catchdesignsmgt
    Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    @ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • Thejollyevfan
    The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • HannahMahon
    Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • ChrisOxley33
    Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • chopper602
    Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jorich21
    Ditzy giggly Jo 🧡⚽🧡 (@jorich21) reported

    @ThreeUKSupport Thanks I've already done that, but when you call the number it doesn't give me an option to make a complaint and that was my query on my tweet Thanks

  • Itsjustchels_
    Chels’ (@Itsjustchels_) reported

    @ThreeUKSupport Absolutely abysmal service ordered an iPhone 12 pro on the 7th November.. promised delivery on the 9th December and now pushed back a week and no one has been in contact to make me aware of this.. absolute jokers

  • TheJimmyT82
    JT (@TheJimmyT82) reported

    @ThreeUKSupport She has done this twice already! You’ll promise to call her back but never call! We are disgusted. However Iain, we’ll give you a chance. She’s on hold to the complaints team so she might as well do this at the same time!

  • R1ckski
    Rickski ⛷ (@R1ckski) reported

    @thisispanos @ThreeUK Can you block further payments to them (like you can tell your bank to cancel all standing orders/ direct debits in their favour).

  • Mystic_Pip
    Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.

  • Mystic_Pip
    Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England

    @ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.

  • LuSchmoo
    Lu (@LuSchmoo) reported

    @DoctaDoLil @ThreeUKSupport I meant forward it to7726 on any UK network. This is how these issues can be reported to them.

  • WB25274546
    Samuel Craig (@WB25274546) reported

    @ThreeUKSupport Hi. I can't access the 3 app. When I selected to change password it says it is sending me a text and/or email but they never arrive. Can you help?

  • jorich21
    Ditzy giggly Jo 🧡⚽🧡 (@jorich21) reported

    @ThreeUKSupport can you please tell me which option I select to make a complaint on the phone? I appreciate that you're busy, but I'm a key worker with a job to do too and I need this sorting and can't keep hanging on and getting cut off Thanks

  • veelondon_
    YT: VEE LONDON (@veelondon_) reported

    Listen @O2 fix your connection. My UNLIMITED data keeps going on and off. I did not leave @ThreeUK for this!