3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stockton-on-Tees, England 02/02/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Hartlepool and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Phone
United KingdomHartlepool Phone
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomNewton Aycliffe Phone

Community Discussion

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3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Strangely after talking to support and not getting a resolution, we are now connected again. How long before 5g is rolled out to my postcode?

  • catchdesignsmgt Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    @ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • billysynners sharon howells (@billysynners) reported from Haverton Hill, England

    @ThreeUK any chance of been able to mske and receive calls ywr again you have let customers down That's twice in less than 6 months this time u can give me compensation what time is this going to be fixed

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Spadge64 TANYA CROWTHER (@Spadge64) reported

    @ThreeUKSupport I'm exhausted. I've spoken to 6 different people. Phone, email & DM. The last conversation was over an hour. I was promised my issue was sorted (have screenshots). It isn't. How do i resolve this? So fed up. I'm desperate & want a manager to finally sort this out.

  • Matthewpacker78 Matt Packer (@Matthewpacker78) reported

    @ThreeUKSupport I love working in Staines from time to time, what I don’t like is the fact that coverage is awful. Every time I work anywhere near central staines I may as well not have a phone. Spoke to the shop, they said yeah “I only get one bar myself” that’s ok then!

  • jaggi_mehrok Jagdeep Mehrok (@jaggi_mehrok) reported

    @ThreeUK Service 🙄 I ported my sim to @ThreeUK on 29th Dec and it got active on 8th Jan and they claim it will active in 24 hours 🙄🙄 Brought pixel 6 from @ThreeUK and it's overheating and has a software/apps issue but no replacement.

  • Jamesre47479452 James reed (@Jamesre47479452) reported

    @ThreeUK so my mam passed away in July. I rang up and informed you only to find you hadn’t bothered to cancel the contract and have carried on taking the money out of my dads bank account. Nice to see you aren’t refunding the money to an 84 year old pensioner. Thanks Three 👍

  • MrRyanJames23 Ryan Brice (@MrRyanJames23) reported

    @ThreeUKSupport Sorry, but I am on the Three chat support doing exactly that and the advisor is just making out that it's my WiFi enabled devices that are the problem. I've tested the speeds twice using two different devices and the problem remains... I will DM you though in hopes you fix it..

  • GaryDickenson 🌱Gary Dickenson 🇪🇺🇱🇻🇬🇧 (@GaryDickenson) reported

    @AndyCarolan @ThreeUK I thought 5g was a relatively close signal thing. I leman short distance from point to point.

  • BrizzleRocker BrizzleRocker (@BrizzleRocker) reported

    Christsake @ThreeUK It's 2022 and I still have to login to three accounts I pay for separately. Other companies manage to associate accounts, why not you? Are your systems that old? I guess I was misold when the salesperson told me it was possible. @EE can you do this?

  • MandyH1965 Mandy (@MandyH1965) reported

    @ThreeUKSupport It's not frustrating, its absolute incompetence! My Dad is suffering because someone in your company saw £ signs before anything else, no checks just hand out a £2000,get the commission and don't give a damn about the consequences 🤬🤬🤬

  • Drmanikmathur jai shri ram (@Drmanikmathur) reported

    @ThreeUK guys I am stuck in covid restrictions abroad please help me to make a bills please

  • MitzyM82 Mitesh Mistry (@MitzyM82) reported

    @ThreeUKSupport It's still down. Is there an news on what actually bis the problem . Is this the mast on top of the hospital building at tameside hospital?