3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stockton-on-Tees, England 12/12/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Middlesbrough and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • catchdesignsmgt Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    @ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sharpster89 Lewis Sharp (@sharpster89) reported

    @ThreeUK why is my coverage suspended even though I have paid my bill? Why do I keep getting this problem every month? Why can’t I speak to anyone to sort it without using Covid as an excuse? Why should I keep paying monthly for a rubbish service?

  • Valmikisunilgi1 Valmikisunilgill (@Valmikisunilgi1) reported

    @ThreeUKSupport Dear sir I told you simply my internet not working properly and you same treat my like 3 costumer service who working there..dear 3 if you fix my internet problem that's good for me if you can't fix doesn't matter I continue with my contract...I am very disappointed sorry forsay

  • n3ttybt PeanutsCrochet (@n3ttybt) reported

    @ThreeUKSupport They aren't. Have been told ny 3 via 333 that there is no issues with the account and no one has rang from you.

  • AidanTurner1998 Aidan Turner (@AidanTurner1998) reported

    @ThreeUKSupport Its a samsung galaxy note 20 ultra this shouldn't be the case on a new £1,000+ phone. Wow so rather than help you be patronising by say get a power bank what a joke. I am paying your business over £1,000 and you take this is a joke. Wow.

  • 1ststevieD Steve (@1ststevieD) reported

    @ThreeUKSupport Yeah tried that Pete know body’s available for Chat, like I say customer service is shocking

  • ukAndrzej South Coast View (@ukAndrzej) reported

    @ThreeUKSupport I'v had no internet in Worthing (WiFi is OK) for several hours. Is there an outage here please?

  • ThatCornishLadd Connor🚌💨|📸|🕹 (@ThatCornishLadd) reported

    @ThreeUK mobile broadband is crap. Had it in place of #nowbroadband but it's just as bad! Wish @OpenreachHelp and @WeAreLiveWest could work together to sort these flats out with fibre! Honestly! Yet in the middle of no where superfast broadband. None in town where I am though!

  • Vitt2tsnoc Vittoria Gallagher (@Vitt2tsnoc) reported

    @SuperIby @VodafoneUK @ThreeUK No you can. You never signed up for data roaming charges. Get out and move to someone who doesn’t profiteer in a global pandemic. Be on right side of history.

  • KerryPr76343809 kez⚽💙 (@KerryPr76343809) reported

    @ThreeUK can someone from three contact me ASAP via DM as I'm disgusted by your customer service I received

  • BetsyBluesBunny Betsyyyy (@BetsyBluesBunny) reported

    @ThreeUKSupport I cancelled it in store but the guy didn’t use the PAC code so the contract didn’t cancel so now I’m having to pay the money for something that’s not my fault