3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stockton-on-Tees, England 12/03/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough and Billingham.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • catchdesignsmgt Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    @ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1kevin010 Kevin (@1kevin010) reported

    @ThreeUK so AGAIN poor data connection in the bn150bs area, had to switch my primary data over to @O2 on my iPhone 12 Pro just to get anywhere. Why does this keep happening with 3 when it’s perfect with #02 ?

  • Zack042 Neville Perrett (@Zack042) reported

    @ThreeUK for months now Three has been saying that there are network issues being worked on in my area. Seems like a bluff atm and I am not convinced any upgrading is being carried out.

  • janie_lane Jane Baker (@janie_lane) reported

    @ThreeUK @ThreeUKSupport Hi, are there any plans to support Apple Watch soon? My contract ends soon and I’ll have to switch to O2 if not

  • natsc0tt N A T A L I E👼🏼 (@natsc0tt) reported

    @ThreeUKSupport Why all of a sudden the past few days am I getting almost no signal at home? Either 1 bar or no bars, calls then aren’t working???

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported

    @ThreeUKSupport How are we supposed to check if you guys are unable to help? Very weird as we could get through fine yesterday. I am able to call other people, as well as other 3 customers (I’m not on 3)

  • Ruthmorgan25 Ruth Morgan (@Ruthmorgan25) reported

    @ThreeUK trying to submit a complaint form about poor network for around a month and it won’t submit surprise surprise such poor service and i’ve been with you for 15 years

  • PlaysForSure M John Smith (@PlaysForSure) reported

    Whatever you do, DO NOT JOIN @ThreeUK - their coverage is poor, their download speeds are abysmal and their customer service is worse than useless!

  • dan_mass Daniel Massey (@dan_mass) reported

    @ThreeUKSupport Any ideas when I will be able to use my phone in GU26? Its been a few months of problems, lucky I have a work phone.

  • Brassylassy 𝔇𝔬𝔲𝔟𝔩𝔢 𝔇𝔲𝔱𝔠𝔥 𝔇𝔬𝔬𝔡𝔩𝔢 𝔇𝔦𝔞𝔫𝔢 ☣ (@Brassylassy) reported

    @ThreeUKSupport Did live chat and got nowhere. Still cannot make calls even tosays I reached my monthly credit limit, I don't have one! Password not accepted on any Three site or app, can't reset my password. I paid unlimited for no service, no internet, no calls and it isn't good enough.

  • Brassylassy 𝔇𝔬𝔲𝔟𝔩𝔢 𝔇𝔲𝔱𝔠𝔥 𝔇𝔬𝔬𝔡𝔩𝔢 𝔇𝔦𝔞𝔫𝔢 ☣ (@Brassylassy) reported

    @ThreeUKSupport The app or website should at least let me on. Stupid if you can't access them. I might have to leave for another company as I need my phone working. I got told told two conflicting things about getting back in from the agent too.