3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Newton Aycliffe and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Billingham |
Internet | |
| Middlesbrough |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Catch Designs / Sue Thompson
(@catchdesignsmgt) reported
from
Stokesley, England
@ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Chris
(@ChrisOxley33) reported
from
Guisborough, England
@ThreeUK is the worst network ever
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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bob@theedinburghbells
(@bobtheedinburg2) reported
@ThreeUKSupport Waived as I was a loyal customer. He looked into it and said he couldn’t match the unlimited for £35 but could offer 100gb data for 36 per device per month. I said ok that’s fine so he then advised he needed a credit check even though I have been a customer for many years I said
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Rob Hennebry
(@HennebryRob) reported
@ThreeUKSupport I sent a complaint form....it said they MAY contact me within 7 working days. I'm not calling that number again to spend my day on hold. DM me ill give you my number, you guys call me. Its 2 weeks trying to get any sense or solution. I'm done!
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Ben Taylor-Fuente
(@theIPAref) reported
@ThreeUKSupport “We’re keen to help, tell us more”. “We can’t help”. Why bother saying you could help then?
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R B
(@sixbuttonsuk) reported
@ThreeUKSupport Hi guys. I'd like to upgrade today. I know exactly what phone and contract I want, but your customer support won't waive the early termination fee. I understand I agreed to the contract, but I'm trying to give you more money, not leave. Can you help?
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Rob Hennebry
(@HennebryRob) reported
@ThreeUKSupport ....aaaaand here i am having not been contacted. So the office line from @ThreeUKSupport is "we can't actually do anything to help"
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Meg Yates
(@highneilhi) reported
Now the contract was literally a 10a and I check my bank statements but not that much and only really double check big things over say £20, and as it came out on the same day as my phone contract it came up as a payment to @ThreeUK that's it so I basically never spotted it
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Meg Yates
(@highneilhi) reported
So @ThreeUK have absoloutley ****** me over for the past year. I got a tablet with my phone a few years ago and last year I was contacted a month or so before my phone ran out asking about upgrades but they never mentioned the tablet so I thought it'll just run out and thats that
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bob@theedinburghbells
(@bobtheedinburg2) reported
@ThreeUKSupport Customer they couldn’t upgrade my two sim only accounts at the 35 price. They advised me to contact customer services which I immediately did at 10:53 yesterday morning the customer service agent advised me that there was an early upgrade fee of around £170 per sim which would be
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Rob Hennebry
(@HennebryRob) reported
@ThreeUKSupport A bit long??? Surely that answer is only meant to antagonise. Literally nothing has been done to help me. Deflecting is not service.
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Elizabeth Edwards
(@Malakais_Mummy) reported
@ThreeUKSupport I don't have WiFi either the signal. This is the problem.