3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Catch Designs / Sue Thompson
(@catchdesignsmgt) reported
from
Stokesley, England
@ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Chris
(@ChrisOxley33) reported
from
Guisborough, England
@ThreeUK is the worst network ever
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stevie Henning
(@steviehenning) reported
@TeriLeighHall1 @NEEZU5 @ThreeUK Unbelievably I have had the exact same. I'm currently on live chat with the 12th person I've spoken to, been offered all sorts of credit but I only want the phone today. Got told of issues on Tues, Weds, Thurs & today so don't believe they'll resolve it at all.
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mahinda de silva
(@mahindadesilva2) reported
@ThreeUK Could you please cancel account no:20210127/ order no:8015066396
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Paul Howard 👨🦯
(@phowardcom) reported
@ThreeUKSupport Hi. Not sure why I need to chat to your team to do tests when the issue is at your end. It's been 6 weeks now so only 2 to go until I can submit a formal complaint to the ombudsum service. Hopefully I'll have more luck with them. Thanks.
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Sandy Millar
(@SANDYMIL89) reported
@ThreeUKSupport well Mark seems that you didn't manage to get the phones out on time .. please tell me the point of pre ordering when we don't receive handsets until after the release date?? poor show this time guys ☹
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Aleasha Marland
(@akcherrybomb) reported
Shocking customer service from @ThreeUK @ThreeUKSupport NO HELP At ALL FOR 2 WEEKS. After being a customer for 10yrs, sorting out a new contract, unable to claim the @SamsungUK watch over due to an error by 3!!! Incorrect order date on invoice, samsung saying can't claim!
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MajesNic
(@MajesNic) reported
Absolutely worst experience with @threeUK said I would get call back in 48hrs. I have received no call. where was the due diligence when you allowed fraudulent phone contracts but when you get called out u want to make the victim jump through hoops. Disgraceful
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Gary Foster 🇪🇺🇬🇧
(@squeak251) reported
@ThreeUKSupport So still having issues with 3. On the phone for 11 mins and they just hang up again. Wonder what Vodafone are like
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Antony O'Connell
(@Azreal_Reborn) reported
@ThreeUKSupport How tough is it to get a receipt for something you bought from three. 3 support chats and still no receipt. Plus surely this sort of thing should have be sent automatically
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Stevie Henning
(@steviehenning) reported
@ThreeUK @SamsungUK It would help if you actually delivered the phone to me on the 26th when it was due to arrive! Your customer services team have lied to me all week and are still none the wiser as to where my handset is or when I should expect it. Beyond ridiculous at this stage.
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Stevie Henning
(@steviehenning) reported
@ThreeUKSupport Mark, you haven't the first idea of it. I've been on for circa 6-7 hours with your customer services team this week and am no further on with them unable to give a revised delivery date. Been a customer for 10+ years and this has been disgraceful service.