3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Hartlepool and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Hartlepool |
Phone | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Newton Aycliffe |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Tony ⚒🎭
(@TonyHymas) reported
from
Redcar, England
@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
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Boyley
(@boyleyuk) reported
from
Stainton and Thornton, England
@ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Stephanie Breckon
(@stephbreckon) reported
from
Nunthorpe, England
Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Nathan
(@dmnathan) reported
@ThreeUKSupport I’m doing that. They are no help at all!
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Margery Clewer
(@margerybargery) reported
@ThreeUKSupport Thank you for your response Rhiannon. I am trying to do a top up using a voucher and it says this service is unavailable because of maintenance work. It is still unavailable this morning. I am not impressed.
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Dr Gay
(@Jaaa32519102) reported
@ThreeUKSupport @irwinmitchell I've also been a Three customer for literally more than half of my entire life. And I'm seriously looking to move BOTH of my numbers to Tesco Mobile because of this.
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lnɐԀ
(@SealVille) reported
@ThreeUKSupport Nothing done. They just do not seem to understand that the store would not hand over to me the 2 phones from 2 separate orders. This has been going on since May. For example, yesterday i explained that i never had the phones and their reply was "so have you sent the device back?"
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lnɐԀ
(@SealVille) reported
@ThreeUKSupport therefore an error on Three's side. I tried to explain what happened before and I was told that they would still not let me have it again and that they would again send it back and I would not be charged. This was quite a lengthy conversation were I found that the customer
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lnɐԀ
(@SealVille) reported
@ThreeUKSupport @oIiviarl ordered phone to collect from store, would not give to me as confusion over my name. Told to reorder but same problem. Still getting emails for payments for phone i never had. Tried talking to Three by phone, chat, complaint form but do not get I never had them.
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Andy N
(@fintanbear) reported
@ThreeUKSupport That’s one of the problems. I got everything sorted on Saturday with new password, but today we couldn’t log in so we went down the forgotten password route and things just got worse. Text codes are not arriving, and once a password is changed, it’s not accepted.
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Dean Mason
(@dmason197) reported
@ThreeUKSupport So when will u be making the necessary improvements here? I'm having issues with weak and fluctuating network coverage in PO8 9UF. Slow broadband speeds and buffering on YouTube and BBC iPlayer on the Samsung Galaxy S22 Ultra 5G 😭😭😭😭
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David John Smailes
(@davidjs_uk) reported
@ThreeUKSupport Looks like it’s fixed now thanks. I was getting ‘There’s a problem’ but I managed to get it up and running about an hour later.
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Asa
(@escapar101) reported
@ThreeUKSupport Hayley, your missing the point, I’ve been a customer for 15 years, surely that rule shouldn’t apply here, and I certainly was never made aware of this, which is odd considering I spend a quarter of the year overseas _ which you would have obviously seen that when 👀 at my account