3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Billingham |
Internet | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Stephanie Breckon
(@stephbreckon) reported
from
Nunthorpe, England
Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Boyley
(@boyleyuk) reported
from
Stainton and Thornton, England
@ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Tony ⚒🎭
(@TonyHymas) reported
from
Redcar, England
@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
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Brian 'Barno' Barnes
(@bonusgrooves) reported
from
Hartlepool, England
I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Jay Snowden
(@JaySnowden23) reported
from
Billingham, England
@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
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D Bromley
(@davybromley) reported
from
Hartlepool, England
@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie Hoskin
(@MelanieHoskin) reported
@ThreeUKSupport Not good enough. Now live support are telling me that no upgrade has been done and I've ended up with a whole second contract. After 12 loyal years with you, massively p'd off
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Daniel Johnson
(@bossineyboy) reported
@ThreeUK you need to sort out your service in the PL34 area it’s so shocking I can’t even connect to your app, also the same in the PL22 area where I work. Maybe time to go back to O2.
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Lauren McKeag
(@LaurenMckeag) reported
In all my years of being an @ThreeUK customer I’ve never had so much issues trying to upgrade 😩😤
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Phil Kurukgy
(@PhilipKurukgy) reported
@ThreeUKSupport Thanks. It’s not about signal but really poor 4G, speeds in 1-2mbps. Are you upgrading that mast to 5G because honestly speeds are shocking and I am regretting getting a 100GB contract when I can’t use that data
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TheByerleyTurk
(@TheByerleyTurk) reported
@LaurenMckeag @ThreeUK The customer service is a disgrace. I’m going to cancel ASAP
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Mathew🏴
(@mathew_wales_) reported
@ThreeUKSupport how can you justify your contract prices when your signal iff down as much as it is on? 😡 np19 no signal again!!!
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Alex
(@AlexJBarnes_) reported
@EE what's going on with your phone lines? If I wanted **** service I'd pay 25p a month and go with @ThreeUK
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Claudine HD
(@claudinehd7) reported
Really @ThreeUK in your words (and I have the screen shots to prove it) you PROMISE to credit/refund for the lack of service in September 2020 for 4 months ... 12 months on nothing, no network and now as I'm leaving you won't refund me at all ... @MartinSLewis @WhichUK
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rob magowan
(@MagowanRob) reported
@ThreeUK hi, any news on when the signal at Hu16 4ls will return to normal: poor signal & very slow
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Daniel Smith
(@Captain_bajesus) reported
@ThreeUKSupport can you confirm if free roaming will end for existing customers when their rolling contract renews? Will be looking for a new network if so, no other reason to stay with three.