3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stockton-on-Tees, England 12/24/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (25%)

    Total Blackout (25%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Middlesbrough and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • catchdesignsmgt Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    @ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Daniell26257722 Danielle_Long🦋 (@Daniell26257722) reported

    @ThreeUK You are the worst company I think I have ever been with!! First off you mess up all my bills now you've messed up my data! I was in the queue for a live chat position 24 got all the way to my turn and boom you put me straight back up to 24?

  • laurasmith1985 laura smith (@laurasmith1985) reported

    @ThreeUKSupport I had the issue Monday for 24hours and this issue has been since Friday and seems to be gettinf worse....im sick of ringing to be told nothinf can be done im.paying for a service I can't use...and work from home and this is making it difficult

  • SRoofy SRoofy ⚒ #GSBOUT (@SRoofy) reported

    @ThreeUK @ThreeUKSupport any help with my new router broadband please?

  • VMCloudyMatt Matt J (@VMCloudyMatt) reported

    @ThreeUKSupport Trying to sort out signal issue. Or lack off.

  • james_hedley James Hedley (@james_hedley) reported

    @ThreeUKSupport @ThreeUK can someone please call me ASAP - receiving absolutely shocking customer service trying to sort out your error from November 2020. Now service has been restricted and it’s entirely your fault.

  • laurasmith1985 laura smith (@laurasmith1985) reported

    @ThreeUKSupport It's picking up 4g but keeps having issues

  • Swartzchild PeterF 💙💙💙 (@Swartzchild) reported

    @ThreeUKSupport I did reset my pwd. If I want to login using the other numbers I don't have any login details.

  • s_g8 Stevey G (@s_g8) reported

    @ThreeUKSupport About time you acknowledged the issues! Only been about 1 year!!!!!

  • MarshaLeytonia Marsha Brown (@MarshaLeytonia) reported from Walthamstow, England

    @ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

  • david_hollas David Hollas 💙💙🌹🌹 (@david_hollas) reported

    @ThreeUKSupport I rang your tech department last night, reset your router they said. That obviously didn't work. No help. You invite me to webchat then it is closed. No help. I contact you through the app and get told to ring the tech department. NO HELP!!!!