3 (Three) Outage in Stockton-on-Tees, England

@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

@ThreeUKSupport very very poor service

@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫

@ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three

Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk

@ThreeUKSupport why is my phone not working pls

@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

Been with @O2 for 4 months. I’ve had 6 months Amazon prime video and now 6 months Disney+ for free. Was with @ThreeUK for 10+ years never got more than £5 free cards/pasty with wuntu. And my bills are over £5 cheaper with 3x the data 👌

@joekrishnan @ThreeUK I wouldnt mind @ThreeUK sorting me out...... with decent signal once in a while

@ThreeUKSupport @A138967 I just joined have the same problem... Everything is taken so long to load... Sw18 2QG

@ThreeUKSupport hi jenn, no haven’t been able to get connected at all since i landed last night, am currently using public wifi to tweet you. i’ve reset my network settings, taken sim out & put back in, nothing. i’m in romania, have been here before w same number w no issues. what else can i do?

@merlinmarra @virginmedia @ThreeUK Not affiliated with either company. Is your 3 sim showing no service or is your number still on 3?

@ThreeUKSupport hi i am abroad in a go roam location, roaming is on and yet i have no service, so can’t even access my 3 account or app. this is urgent i need to be able to use my phone!

@ThreeUKSupport hi i am abroad in a feel at home location, roaming is on and yet i have no service, so can’t even access my 3 account or app. this is urgent i need to be able to use my phone! unacceptable

@ThreeUKSupport Yes. Been in touch with your technical support numerous times., the latest being tonight. We've tried everything suggested to us by them. Makes not a blind bit of difference

@ThreeUKSupport Your customer support is atrocious

@ThreeUKSupport my number is not working.