1. Home
  2. Companies
  3. 3 (Three)
  4. Stockton-on-Tees, England
3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough.

CityProblem TypeReport Time
Middlesbrough Internet 9 days ago
Middlesbrough Internet 1 month ago
Middlesbrough Total Blackout 1 month ago
Middlesbrough Total Blackout 2 months ago
Middlesbrough Phone 2 months ago
Hartlepool Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • EmmaWhitfield5
    ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • Yate5y
    Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

  • Funstie
    Jonathan Peat (@Funstie) reported from Darlington, England

    @ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

  • HannahMahon
    Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • TonyHymas
    Tony ⚒🎭 (@TonyHymas) reported from Redcar, England

    @ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

  • Yate5y
    Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

  • JaySnowden23
    Jay Snowden (@JaySnowden23) reported from Billingham, England

    @nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

  • davybromley
    D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

  • stephbreckon
    Stephanie Breckon (@stephbreckon) reported from Nunthorpe, England

    Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk

  • ajma13111992
    Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • Yate5y
    Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

  • bonusgrooves
    Brian 'Barno' Barnes (@bonusgrooves) reported from Hartlepool, England

    I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • HannahMahon
    Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • HannahMahon
    Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫

  • dibbs1967
    Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • boyleyuk
    Boyley (@boyleyuk) reported from Stainton and Thornton, England

    @ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three

  • darlofanatic1
    ⚽️Soph⚽️ (@darlofanatic1) reported from Darlington, England

    Three Network is horrendous man. No service for a good while! @ThreeUK

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • SunderlanDave
    Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • usman10316
    Usman Bashir (@usman10316) reported

    @ThreeUKSupport Hello, still having issues with poor service... Was told this would be fixed yesterday at 5pm.

  • ayomidejii
    Ayomideji (@ayomidejii) reported

    @ThreeUK please fix up .

  • missnaomifaith
    Naomi Jackson (@missnaomifaith) reported

    The shop did not have the tools and the shop assistant pushed the SIM inside even further @ThreeUK and said I could ring customer services to be sent a new device

  • DizzySunglow
    Megan 🦏 (@DizzySunglow) reported

    @ThreeUKSupport They last advised that they couldn't help in refunding the money that was continually charged after the account was cancelled. So we have to wait and have another phone call with another person and waste even more of our time on an account that was cancelled months ago.

  • MissRice_PE
    Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • Carlz94x
    Carlzzz (@Carlz94x) reported

    I honestly regret moving from EE to @ThreeUK the data is ridiculously slow, never have connection half the time 😠

  • missnaomifaith
    Naomi Jackson (@missnaomifaith) reported

    Absolute day ruined. Waste of time going to the store, and she actually made it worse by pushing it in further. The telephone customer services team insisted the local store would have the tools to help but that isn’t the case @ThreeUK

  • 2468MWay
    Stop Hogging That Lane (@2468MWay) reported

    @O2 why is your Internet on and off more than @KatiePrice knickers ?? Can't get a decent signal in any CT postcode imfact it's worse than @ThreeUK and I didn't think that was possible

  • Manton95
    The butcher (@Manton95) reported

    @ThreeUK OI you lot are scammers charged me loads just to cancel

  • RMBurge
    Rob Burge (@RMBurge) reported

    @ThreeUKSupport @ThreeUK Auto chat cuts me off. Phone options lead back to the chat. It’s ridiculous! Please can I have a call back or I’ll cancel the contract & go elsewhere.