3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stockton-on-Tees, England 12/09/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • billysynners sharon howells (@billysynners) reported from Haverton Hill, England

    @ThreeUK any chance of been able to mske and receive calls ywr again you have let customers down That's twice in less than 6 months this time u can give me compensation what time is this going to be fixed

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Strangely after talking to support and not getting a resolution, we are now connected again. How long before 5g is rolled out to my postcode?

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • catchdesignsmgt Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    @ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • billysynners sharon howells (@billysynners) reported from Haverton Hill, England

    @ThreeUK 8 hours ago u told us you are aware of issues no further update but continue to take money I want a update so do everyone else

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • NJBruce29 Nathan Bruce (@NJBruce29) reported

    @ThreeUKSupport Been due to upgrade for a while. your new customer offer on a S22 ultra 5G 512GB (unlimited data) is £79 upfront, 6 months @ £42, 18 months @ £84= £1,843. Existing customer, £0 upfront, £79 a month for 24 months= £1896. Its not that i "feel" its unfair, it is unfair!

  • JamieSteeper Jamie Steeper (@JamieSteeper) reported

    @ajameschristian @ThreeUKSupport I am have same problem the internet speed is Mental James I am relying on my internet for an App used to provide details of service users am caring for and it just can’t connect to the internet

  • MouldyZombie keith (@MouldyZombie) reported

    @ThreeUKSupport Hi,I’ve recently lost my phone,is it possible to get a replacement sim instore? I’m a monthly sim customer

  • evgenyvv Count Evgeny V (@evgenyvv) reported

    @ThreeUK is the worst mobile company in the UK, I'd never recommend them to anyone. Worst and slowest customer service. Sadly I'm stuck with them for another year, after being with them 11 years. Don't make the same mistake and don't even sign a contract! #worstmobilecompany

  • aly_cat45 Aly_Cat (@aly_cat45) reported

    @ThreeUKSupport 13/14 months. I have literally been told I could only be offered extension on payment date and £20 off. Doesn't really help in the long run....I will not be renewing with 3. The amount I pay is extortionate.

  • littlenic84 Nicola Mylles (@littlenic84) reported

    @ThreeUKSupport I have 3 mobile broadband that has not been working properly for 3 weeks now. If this isn't sorted pronto I am phoning tomorrow to cancel! I can't use any of the streaming services that I also pay for. Getting fed up of the excuses now 🤬🤬🤬

  • JacobSenior4 🇪🇺BeverlyMacka🏳️‍🌈 (@JacobSenior4) reported

    @ThreeUKSupport I’ve got the screen shots i was told twice that credit was added to@my account t only to be told it hasn’t. He waisted over twenty minutes of my time ignored me and then tried to pass through to someone else. It’s just shocking why is it it’s never straight forward?

  • cjk1971 ckelly (@cjk1971) reported

    @ThreeUKSupport Yes since middle of March so why haven't u emailed your customers to tell them about it plus u haven't a clue either when ur going to get the fix for it still not happy

  • evgenyvv Count Evgeny V (@evgenyvv) reported

    @ThreeUKSupport My phone was stolen on 8th April, I requested proof of usage and blacklisting and received it only today after a week spending on live chats and the phone with your support team. When I received a letter today there was a mistake in date of when my phone last used.

  • ilyas_omer Omer (@ilyas_omer) reported

    @ThreeUK Dont rely on this shi* network for your business