3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stockton-on-Tees, England 12/11/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Middlesbrough and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • catchdesignsmgt Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    @ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy120985 Andy (@Andy120985) reported

    @tescomobile Any good deals as @ThreeUK @ThreeUKSupport think this is acceptable service to put up with until 25th Sept at the earliest from the first week in August

  • tapshead Andy M (@tapshead) reported

    @ThreeUKSupport It seems we’re just in a black spot. Talking to other residents 3, O2 and Vida all have poor signal here. EE seem to be better so might have to try them.

  • borristhepanda Borris the Panda (@borristhepanda) reported

    @ThreeUKSupport I ended one of my Three contracts on August 7th, but never received a final bill in the post, and of course no longer have access to the account through the app. I'm aware you don't automatically refund any money due, so how can I check how much I'm owed back?

  • PhdYvee Yvonne (@PhdYvee) reported

    @ThreeUK Your range of phones is absolutley terrible. You want more customers? Offer better phones.

  • GorgonCity Gorgon City (@GorgonCity) reported

    Got another letter from a debt collection agency saying I now owe £780.77… why ??? Where did you get that number from? Why are you still harassing me? You gave my number away, wouldn’t fix it for over a year… why do I now owe you even more???!! @ThreeUK @ThreeUKSupport

  • Pump_Gooner nahh mate (@Pump_Gooner) reported

    @ThreeUKSupport Still the same. I've had the contract for nearly a year now. Any area I'm inm constant outage of 4g, I've even used different phones.

  • juiceterry87 Juice Terry 87 (@juiceterry87) reported

    @ThreeUK I want to get a PAC code from you but the SMS service you advertise doesn't work. The online form doesn't work and the call centre is closed. Any advice please?

  • EuanMalcolm3 Euan Malcolm (@EuanMalcolm3) reported

    @ThreeUKSupport Hi again, still experiencing issues (now the 28th). Any idea on when my WiFi signal will return to normal?

  • rowmeomeomeo mio ✨ (@rowmeomeomeo) reported from Paddington, England

    @ThreeUKSupport From the personal store in oxford. I tried calling the customer representative unfortunately I have to drop by the store to cancel the contract. Is this true?

  • gaust59 Gary Austen (@gaust59) reported

    @ThreeUKSupport how come you are the only network@not working at Leeds Festival? Please sort ASAP as people are relying on you!