3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (27%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Middlesbrough and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Billingham |
Internet | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Chris
(@ChrisOxley33) reported
from
Guisborough, England
@ThreeUK is the worst network ever
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Boyley
(@boyleyuk) reported
from
Stainton and Thornton, England
@ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Stephanie Breckon
(@stephbreckon) reported
from
Nunthorpe, England
Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MasterFettel
(@MasterFettel) reported
Hi @ThreeUK - been over a week since I placed my order for contract phone. Received phone the next day but when signing up you said I'd receive my 1st bill within a week. Still haven't got it. I will cancel the dd should it not arrive by tomorrow as want to know what I'm paying.
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Mol
(@Mol95837254) reported
I will sell my literal soul for two Sunday Reading tickets I’ve been through hell the past few weeks with the worst breakup of my life manifesting that something good will come out of this tweet the 1975 have been my dream to see!!🥺@OfficialRandL @ThreeUK #Randl #readingtickets
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Mr.T
(@52_illusionist) reported
@ThreeUKSupport I’ve been calli by this number since June and every time I think it’s been resolved I am proved wrong. I was never issued an early termination bill (I actually wanted the bill so that the new supplier could pay it) instead you continued to take my direct debit for 2 months
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@ThreeUKSupport Hi there Holly, I have the proof from Royal Mail that it was received last week but no confirmation from Fonehouse, as their communication is so poor. But they must have it as I received the PAC code text to transfer out from 3 yesterday
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Brian Foster
(@Fozzy102no) reported
@goalkeeperdoyle @ThreeUK Just moved to O2 from Three. Got a better deal and you still get free roaming. Three used to be decent, but service has gone downhill the last couple of years.
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Squeaky
(@SqueakySays) reported
@ThreeUKSupport the text & dob DDMMYY has been sent a couple of times (after initial confusion in precise date format) but no PAC is being sent back. According to your online chat there’s a “technical issue” which I don’t believe
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Fiona McLean Photography
(@fmcleanphoto) reported
@ThreeUKSupport I've been a Three customer for almost 10 years. I've never had this issue before. It's not my cache that's the problem, it's your website. I've tried logging in on Safari (the browser I regularly use) as well as on Google Chrome and Firefox. It's not working on any of them.
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Green Card Design
(@RogerNewb) reported
@ThreeUKSupport I have also tried to login with the “admin” user name and the modem password. That doesn’t work either. I am stuck. I am also interrailing with a digital pass so this mishap is making things really difficult to organise my trip!
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angray
(@angray81) reported
@ThreeUK So ended my contract with you on 18th may but you took £10 for month 18/05 to 17/06 ? Then final bill says refund will be 14 days but it's now nearly end of August and still no sign of a refund . Even after hours on phone to customer service still no refund. ShiteService
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Squeaky
(@SqueakySays) reported
@ThreeUKSupport is there a problem with you issuing PAC? I thought all network providers had an obligation to reply to the 65075 text within minutes. Not fob you off…..