3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stockton-on-Tees, England 12/02/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough and Billingham.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Total Blackout
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • EmmaWhitfield5 ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • boyleyuk Boyley (@boyleyuk) reported from Stainton and Thornton, England

    @ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • stephbreckon Stephanie Breckon (@stephbreckon) reported from Nunthorpe, England

    Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JoxyButler Joey Ryan (@JoxyButler) reported

    @ThreeUKSupport Contact details are ******* useless if you have no means of contacting customer services.

  • modernryoko Modern Ryoko (@modernryoko) reported

    I contact support and both @ThreeUKSupport and @VodafoneUK Support are giving me conflicting info. 3UK says Vodafone porting is not completed (my number is still with 3UK) ... Vodafone says Porting is completed and my number is with Vodafone)... Help!

  • Woodygems Woody (@Woodygems) reported

    @ThreeUK I sent you a written complaint (about an attempt to trick my 90 year old Mother into a more expensive contract than she need pay) by tracked/signed delivery that was accepted by you on 11/11/2021. Since then, I have yet to receive a response. What is my escalation path?

  • bigG1888 Graeme Conway (@bigG1888) reported

    @ThreeUKSupport No explanation, I was sold a phone as a new customer and told the date for delivery. It never appeared, I called CS and they said delay. Called again few days later and I was told order was cancelled. I wanted an explanation and no one gave me a reason. Not happy at all.

  • mrieg42 🇯🇲🇭🇰 (@mrieg42) reported

    @ThreeUK I have a mobile broadband contract that I've been trying to cancel since September but call centre agents haven't done it. How can I cancel it?

  • Munkled ***-Dawg 🖤 (@Munkled) reported

    @ThreeUKSupport Yet here we are, two weeks later and I've had no Internet or phone signal since I got home at 8pm last night.. (12hours ago)

  • JoxyButler Joey Ryan (@JoxyButler) reported

    @ThreeUKSupport Too little too late. You’ve just lost another customer.

  • JoxyButler Joey Ryan (@JoxyButler) reported

    @ThreeUK My phone was stolen earlier today, I was near one of your shops and went and asked for help. You know what? They said, no can do, go and speak to customer services. I said I had no phone and they said, not our problem. That’s appalling customer service.

  • nav6370 Nav (@nav6370) reported

    @ThreeUKSupport - I have no mobile signal??, I have a new sim on order is that why I have lost all signal my daughter is on 3 as well her signal is all ok, if I use her sim in my phone signal is back

  • FinlayD Finlay Duncan (@FinlayD) reported

    After some 14 years, looks like I’m leaving @ThreeUK @ThreeUKSupport, who’ve sneakily ‘upgraded’ me (onto a contract where I’m paying more, for less) without actually telling me. Incredibly poor customer service.