3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough, Hartlepool and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Hartlepool |
Phone | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Newton Aycliffe |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Chris
(@ChrisOxley33) reported
from
Guisborough, England
@ThreeUK is the worst network ever
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Catch Designs / Sue Thompson
(@catchdesignsmgt) reported
from
Stokesley, England
@ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Postle
(@chrisjpostle) reported
Anyone else having trouble with @ThreeUK signal in Brighton (aside from the usual blackspots)? They say they're aware of an issue and it should be fixed "today".
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aaageo
(@aaageo) reported
@ThreeUK who can I speak to...? I had the misfortune of dealing with 2 very unethical call handlers: One was a salesman type. Other was the supervisor. I'd like to lodge a complaint because these guys are mis-selling and will dupe vulnerable customers to hit their sales target
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Mudenda Handongwe
(@mudendahanongwe) reported
@ThreeUKSupport No worries it’s a bit a mockery to customers that massively depend on your network honestly.
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Fred
(@froddd) reported
@ThreeUKSupport Any issues to report in the North West, Stockport area? 4G/3G gets absolutely no data since this morning. iPhone, all updates applied, tried restarting, no dice.
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iD Mobile
(@iD_Mobile_UK) reported
@Lana999Lana @ThreeUKSupport @SMARTYMobileUK Hey Becca, sorry to hear this. Can you please confirm the postcode where you're having issues? - Rory
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@ThreeUKSupport The app doesn't work as it's the same issue as the website.
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Neil
(@Neil22703810) reported
@chrisjpostle @ThreeUK Very slow in Worthing.
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Jess May’s Special Days
(@JMceremonies) reported
@ThreeUK @ThreeUKSupport I am leaving Three. Although your customer service team were great they were unable to find away to compensate my partner for £190 of lost earnings (19hours of work) due to unplanned maintenance . We are not business customers so we get no compensation. They offered £19
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Chris Postle
(@chrisjpostle) reported
@ThreeUKSupport Customers who rely on your service for work would appreciate something a little less vague. If you don't know what the issue is, say you're investigating. If you do know what it is, communicate with a ballpark ETA for a fix. And update your network status checker. Basic stuff.
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sbrocksman
(@SBRoxMan) reported
@ThreeUKSupport Are you guys having issues with your 4G network? My tablet hasn't been able to connect since last night