3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Phone | |
| Hartlepool |
Phone | |
| Middlesbrough |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Chris
(@ChrisOxley33) reported
from
Guisborough, England
@ThreeUK is the worst network ever
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Catch Designs / Sue Thompson
(@catchdesignsmgt) reported
from
Stokesley, England
@ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Strangely after talking to support and not getting a resolution, we are now connected again. How long before 5g is rolled out to my postcode?
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@celtic_ape83) reported
@ThreeUKSupport @ThreeUK @three Worst customer service I've ever encountered. 10 years without a complaint. 8 days of limbo over a tech problem on Threes side. Not a single call to explain. Advisors who just put you on hold rather while you're talking. Horrible.
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Samantha
(@Sammyjane617) reported
@ThreeUKSupport I am using the sim from my other device in my new device I have to keep the phone network on. 3g/2g in order to get any sort of Internet
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matthew hardy
(@hardy536) reported
@ThreeUKSupport my internet has been very slow since yesterday due to upgrades to phone mass in my area how long will this take to fix as I need my phone and email for work purposes
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Jared
(@Jared18185719) reported
@ThreeUK @threesupport I am at the 9 month point with trying to get information from three, 5 phone calls and 9 live chats. Customer service is appalling!
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Neil
(@celtic_ape83) reported
@ThreeUKSupport Aye dead on, I'll just spend all my day trying to get you clowns to fix your mistake. Hope the other customers are having a better experience to the shitshow I've had. Sitting at 8 days now, wonder how long this will go on for. Never again. #customerexperience
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Rajinder
(@Rajinde14643628) reported
@ThreeUKSupport I’ve sent a DM but it’s just WhatsApp calls due to my data not working I believe
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Zoe ❤ Del
(@Zebedeez) reported
@ThreeUKSupport Not much difference no... still happening on and off. I have to keep going to network and re-selecting between 3g and 4g to make it work
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megs . space
(@mocc_night) reported
@triceratops1892 @ThreeUK it's worth using giffgaff instead - I pay £10 a month for unlimited everything, 10GB data and rly good signal (monthly) - can be cancelled anytime for free - lmk if you want a referral link for free credit towards ur first month <3
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ThreeUKSupport
(@ThreeUKSupport) reported
@celtic_ape83 @ThreeUK @three We're really disappointed to hear this, Neil. What is the tech issue you're looking to discuss? Has the phone not been sent out? What has been advised when you spoke to us? We'll do all we can to help, or point you in the right direction -Kim
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Andy
(@halsteadaddick) reported
Their customer service were not willing to assist in anyway - steer clear of these bunch of conmen. Say I'm a valued customer, what a joke - care to comment @ThreeUK