3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Phone | |
| Hartlepool |
Phone | |
| Middlesbrough |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Catch Designs / Sue Thompson
(@catchdesignsmgt) reported
from
Stokesley, England
@ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Chris
(@ChrisOxley33) reported
from
Guisborough, England
@ThreeUK is the worst network ever
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alison 🇬🇧🇬🇧🇬🇧
(@alitaymack) reported
@ThreeUK .. your customer service sucks!!! Have cancelled our contract with you twice and still getting daily calls about it! Today again have just paid another amount just to get you off my back and have insisted an email to confirm!!!
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Iain
(@mriainmac) reported
@ThreeUKSupport Hello, I ordered a home broadband router but it didn’t work so I cancelled it. I have been told by a customer service that it was received on the 15th day and the system automatically generated a £10 pound bill but I didnt need to pay it. I am receiving constant texts.
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Tony Dobson
(@toneboy) reported
@ThreeUK Hi, is there an issue with your online switching service? Have been trying to apply my wife's PAC code without luck. If that isn't working is there an alternative method?
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Alison 🇬🇧🇬🇧🇬🇧
(@alitaymack) reported
@ThreeUKSupport We had a £10.00 contract a month for about 6 years then we tried to cancel in January and didn’t happen. Then I called again in March and paid £11.51 for a final balance or so I thought. Then had a call today about outstanding balance of £14.61. So I paid it and was told
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ili
(@monoili) reported
virgin media pissing me off omg how many days is the WiFi going to be like this until they fix up? @ThreeUK can get beat up too
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John Morris
(@Jonmoz) reported
@ThreeUKSupport after writing to cancel one of my numbers then speaking to an agent two months later you now inform me you are passing me to a debt collector yet the ball is still in your court . Smarten your customer service up.
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Natasha
(@_LadyT_87) reported
@iD_Mobile_UK @threeuk I've been without wifi and signal since 9am. Since I don't imagine you compensating a days pay that I have lost, at the very least refund a days worth of mobile and wifi. It's actually farcical that it's been down this long.
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Michael Williamson
(@michaeljw_97) reported
@ThreeUKSupport I recieved a call today regarding being unable to login but i missed the call. Can you please tell me which department i'd need so i can return the call? Thank-you
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J3
(@j3adj) reported
@ThreeUKSupport No this is not a new account. I’ve even changed my password. It either says the password is incorrect or when it does register I get a message saying it’s ‘not you it’s us. Please try again’. Yet it is still not working.
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mike phillips
(@mikephill1) reported
@ThreeUKSupport hi, I called before I left UK to sort roaming in Turkey, it will not allow me to use my phone while here please help