3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe, Middlesbrough and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Chris
(@ChrisOxley33) reported
from
Guisborough, England
@ThreeUK is the worst network ever
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Hannah Mahon
(@HannahMahon) reported
from
Middlesbrough, England
@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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John Cameron
(@bhoyjohn1888) reported
from
Redcar, England
@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Stephanie Breckon
(@stephbreckon) reported
from
Nunthorpe, England
Considering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport Always terrible round there.
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Boyley
(@boyleyuk) reported
from
Stainton and Thornton, England
@ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@ThreeUK Your customers service is nothing short of appalling
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Paddy
(@stobbsmeister) reported
from
Seaton Carew, England
@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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The Jolly EV Fan (now living up in the North)
(@Thejollyevfan) reported
from
Stockton-on-Tees, England
@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Jonny Strathern
(@strathster) reported
from
Middlesbrough, England
@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Booth
(@abooth2k) reported
@davidcrosby @ThreeUK “Real emergency”…such as? Oh yep. Nothing.
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RebelliousUno
(@RebelliousUno) reported
@ThreeUK It's not fixed until it's proved. Who's to say another test wouldn't bring about another issue...
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Richard Legg
(@Richard5603270) reported
@ThreeUKSupport I have a reference code. Spoke to someone on Friday/Sat who said they needed to cancel all previous sims, and issue a new one (number 4!) went to three store to get #4 SIM and it's not working. Now trying to cancel contract.
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Jonathan Holling
(@jonhollingfm) reported
@kinlett @ThreeUK Yeah they have released a statement, looks like a network issue. Hopefully the real thing will work if its ever needed!
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Ferry van der Vorst
(@fvandervorst) reported
What the hell @ThreeUK. Arrived at an airport & turned phone on (not opening any apps, background data turned off for many apps, etc) & the first text I receive states I used £23 worth of data. Daylight robbery & crap service when contacting support! Formal complaint coming soon.
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Nick
(@NickWychen) reported
@JImblee1 @ThreeUK me too to the no alarm on 3.. signal ok though
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❤Carla❤
(@Carlalouise1990) reported
@ThreeUK When have we ever needed an alert from the government? We never have. It's not the alert on your phones you need to cry about.
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Anna Flowers
(@Anna31Flowers) reported
@ThreeUKSupport 3 days of no Internet & I work from home! Appalling customer service when calling to try & resolve! I will be reporting you to Ofcom!
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Richard Legg
(@Richard5603270) reported
@ThreeUKSupport Just the worst service I have experienced. 3 weeks of chats, endless repeats of the same queries and assuming I've put in the wrong sim card or need to restart my device. Seemingly no technical support or anyone to escalate it to. Just terrible, terrible service.
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Lindsey Riley
(@LindseyRiley1) reported
@ThreeUKSupport so you didn't cancel my account back in November when I asked you to. You carried on billing me for the cancelled account and NOW say you will cancel it....but I have to pay a month's notice. Which means I will have paid nearly 90 pounds !!!