3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 8 days ago |
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Middlesbrough
|
Internet | 1 month ago |
|
Middlesbrough
|
Total Blackout | 1 month ago |
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Middlesbrough
|
Total Blackout | 2 months ago |
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Middlesbrough
|
Phone | 2 months ago |
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Hartlepool
|
Phone | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Hannah Mahon (@HannahMahon) reported from Middlesbrough, EnglandCan’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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ECW 💭 (@EmmaWhitfield5) reported from Darlington, England@ThreeUKSupport why is my phone not working pls
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Hannah Mahon (@HannahMahon) reported from Middlesbrough, England@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Hannah Mahon (@HannahMahon) reported from Middlesbrough, England@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dibbs (@dibbs1967) reported from Sunderland Bridge, England@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Boyley (@boyleyuk) reported from Stainton and Thornton, England@ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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John Cameron (@bhoyjohn1888) reported from Middlesbrough, England@ThreeUK Your customers service is nothing short of appalling
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John Cameron (@bhoyjohn1888) reported from Redcar, England@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Tony ⚒🎭 (@TonyHymas) reported from Redcar, England@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
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Jonathan Peat (@Funstie) reported from Darlington, England@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Stephanie Breckon (@stephbreckon) reported from Nunthorpe, EnglandConsidering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sandy Millar (@SANDYMIL89) reported@ThreeUKSupport we then got told that's it just bad luck that our pre ordered phones are now out of stock.. on resolve offered was pick different phones 🙄 Advised on call this would make things so much easier at your end...you should be honouring our original deal with the phones we selected 😡
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JJ (@johnh59) reported@madonskis @ThreeUK I know!!! It’s been like this for a year. I’ve had a three phone for 10 years and it’s never been like this. The website says very good coverage. Several operators have told me that it’s actually “restricted” and some tell me “the problem taking longer than expected to fix”
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Kira_Troi_Carman 💜 💜 💜 (@CarmanTroi) reported@ThreeUKSupport I want to cancel my add on, everytime I have tried to cancel it, it won't let me and I have anxiety so I can't talk on the phone, I just wanna cancel it since I don't need it anymore please help
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Lee Milligan (@TheLeeMilligan) reported@ThreeUKSupport I have an additional sim that I need to cancel, how do I do that please?
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bobby (@bobstar1701) reported@ThreeUK Maybe you could support your customers and start providing a decent 4g service to watch you tube on
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Craig (@WheldonLaner) reported@ThreeUKSupport can you please tell me when 'work' will be completed in S62 ? Another week without internet connection, can I get a refund/credit for a lack of service ??
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Sandy Millar (@SANDYMIL89) reported@ThreeUKSupport sorry steph this is my last resort. live chat... calls to customer care team still nobody's sorted this. again no further forward. and no upgrades on the way. we got told yesterday the phones which were pre ordered on January19th are no longer in stock?
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LisaM (@LisaM_soundz) reported@ThreeUKSupport No, I was advised that I could pay off the balance and then he services would be reconnected, I arranged this with 3 even after they sent it to debt collection, they said I could do that. Deepak, from customer service has escalated it to a complaint and I'm hoping to 1/2
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Dave P (@_DaveP_) reportedIs there anyway on @ThreeUK to withhold your number !! 141 doesn't work.
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Danny J (@BalheadDan) reported@ThreeUKSupport What's going on with your terrible customer service? It's taken me two days to find someone that says they can actually fix the problem. I've been cut off twice yet they don't call back. And there's no direct number for me to call them. #atrocious