3 (Three) Outage in Stockton-on-Tees, England

@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.

@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse

Three Network is horrendous man. No service for a good while! @ThreeUK

@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

@ThreeUKSupport But they don't make sense, I was paying £24 for 40gb, but these links are £60 for 24gb... That's terrible. Also, still doesn't answer my question...

@pauljohnmccrea @ThreeUK @2dareis2do1882 @O2 Three goes down plenty as well all of them do.

@ThreeUK are we going to be lucky enough to see some Apple Watch LTE support anytime soon? Coming on for a year old now and I’m itching to take my watch to the pub while leaving my phone at home haha!

@ThreeUK why is my bill £17 instead of £10 for my sim only contract - no extra fees. Never had the £10 for various reasons since I too the contract out. Chat not working

@ThreeUKSupport Ts11 7bt and ive restarted my phone the lot and it’s still so slow!

@lawrance_beccy @ThreeUK Awful company. I’ve had murder with them this week ....and got absolutely nowhere. The “try turning your phone off and on again” line finished me off tho. Worst service provider ever.

@ThreeUKSupport Yeah I understand how updates work my question is why every other network has the update but yours, when are updates gonna stop being delayed because of your content editions

@ThreeUKSupport @ThreeUK starting to wish I’d stayed with @EE as your internet service is shocking!

@hellotashablog @ThreeUK Awful don’t bother.

@ThreeUK I am not a happy bunny at all I've had a tablet on three since last year £29 a month 40 gig of data not bad but every month I've been seeing £35 come out of my bank account so I said it was just check it I have been charged £3 every month for a text message that I receiv

@AlexRichardsWeb @ThreeUK @VOXI_UK @VodafoneUK I had voxi before, speeds were consistently 50+mbps download vs up to 5mbps on 3. I only switched to 3 as I needed unltd data. Voxi is based off of the Vodafone network so I'll either go with voda or voxi for my next contract.

@biglyy @ThreeUK @VOXI_UK @VodafoneUK I'm in a similar boat but use the Add-ons every month with no contract. Paying almost £10 more a month than I was when I switched to them, for less data and lower speeds. Thinking of Voxi also but have tried a virtual network before (GiffGaff), speeds and coverage were awful

People are getting too worked up about 5G IMHO given that I didn’t even see any 4G between London Bridge and Haywards Heath this evening. Maybe fix that first ( @ThreeUK )

@hollieenelsonn @BenThapa82 @ThreeUK Appreciate this doesn’t solve the problem, but I’ve turned mine onto 3G only a few days ago and it works fine for most things.

@ThreeUKSupport To offer a little more info, using “Network Cell Info Lite” on my Android i can see that I’m connected to mast (TAC 61073 / ECI 198216). Every once and a while I connect to TAC 61073 / ECI 198215). I have 3 bars and no data at the moment. My rsrp fluctuates between -93 and -108