3 (Three)

3 (Three) Outage Report in Stockton-on-Tees, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Stockton-on-Tees, England 11/24/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockton-on-Tees, England

The most recent 3 (Three) outage reports came from the following cities: Middlesbrough and Billingham.

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City Problem Type Report Time
United KingdomMiddlesbrough Total Blackout
United KingdomBillingham Internet
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

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3 (Three) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • strathster Jonny Strathern (@strathster) reported from Middlesbrough, England

    @ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Redcar, England

    @ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @ThreeUK Your customers service is nothing short of appalling

  • chopper602 Tim Robson (@chopper602) reported from Hurworth, England

    @ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    Can’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • ChrisOxley33 Chris (@ChrisOxley33) reported from Guisborough, England

    @ThreeUK is the worst network ever

  • catchdesignsmgt Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England

    @ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport Always terrible round there.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaton Carew, England

    @ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Glawsboy84 Tom (@Glawsboy84) reported from Longford, England

    @EJBrookes83 @ThreeUK hope you have more luck getting a decent signal/data speeds with @ThreeUK than we have after moving from Vodafone in September 🐢 🐢 One good thing of being imprisoned through lockdown means it’s a rarer frustration than it otherwise would be.

  • Chris_P_Lewis Christopher Lewis (@Chris_P_Lewis) reported

    We've had five contracts with @ThreeUK, with at least 2 of them for over 10 years. You were notified on the 6th Jan we were closing an account. We're now being charged yet another month as the PAC wasn't activated...on the shut down phone. Loyalty works both ways. 👎👎👎👎👎

  • hootie1233 hootie1233 (@hootie1233) reported

    @ThreeUKSupport I don't need help with the dongle, I get bt broadband on Friday so that will be the end of this experiment.

  • adamhunt1984 adam hunt (@adamhunt1984) reported

    @ThreeUKSupport please can you tell me if you are experiencing problems with your roaming in Kent. It is worse than ever at the moment

  • Ferret11Rob Rob Taylor (@Ferret11Rob) reported

    @ThreeUKSupport So I was on a chat to resolve yet another issue where we are getting 1mbps and the webchat ended due to poor service and now no web chat agents available. Really poor service at the moment.

  • camcanary StewartB (@camcanary) reported

    @ThreeUKSupport are you having any signal issues in the CB24 5xx Willingham area? Noticing some frequent signal drop outs for short periods.

  • JHerronBJJ Jonathan (@JHerronBJJ) reported

    @ThreeUKSupport hi there any idea why your company on the number 08000338015 is calling me twice a day asking me to pay my bill when I have never had a contract or pre-paid with you?

  • kaiser7ko Kieran O'Donnell (@kaiser7ko) reported

    @ThreeUK Would really love to know from someone at 3 why, after numerous other issues that haven't been satisfactorily resolved that my phone has been disconnected after asking for my contract to be cancelled when it ends at the beginning of March? Amateur company....

  • Caeryn Caeryn Collins (@Caeryn) reported

    @ThreeUK can’t get over how truly awful the customer experience has been with you at every stage. A company as big as you should be ashamed. #dontusethree

  • DJChrisLawlor Chris Lawlor DJ (@DJChrisLawlor) reported

    @ThreeUKSupport I want a call with someone who carries some authority. Sick of speaking to people that talk down to me, don't listen amd also don't read what has been spoken about on numerous previous calls