3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 days ago |
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Internet | 1 month ago |
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Total Blackout | 1 month ago |
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Total Blackout | 2 months ago |
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Phone | 2 months ago |
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Phone | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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John Cameron (@bhoyjohn1888) reported from Middlesbrough, England@ThreeUK Your customers service is nothing short of appalling
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Glenn (@GlennLovatt) reported from Hartlepool, England@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
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Tim Robson (@chopper602) reported from Hurworth, England@ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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John Cameron (@bhoyjohn1888) reported from Redcar, England@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dibbs (@dibbs1967) reported from Sunderland Bridge, England@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Jonny Strathern (@strathster) reported from Middlesbrough, England@ThreeUK My intermet signal with you is terrible! I have 2 phones and sometimes I get notifications other times I don't. When i'm at work I receive notifications then when I get home and connect to wifi another load of notifications come through!
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Catch Designs / Sue Thompson (@catchdesignsmgt) reported from Stokesley, England@ThreeUKSupport No we haven’t been told any issue pac provided and was told 48 hours max but still nothing?
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England@HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.
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Hannah Mahon (@HannahMahon) reported from Middlesbrough, EnglandCan’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paddy (@stobbsmeister) reported from Seaton Carew, England@ThreeUKSupport I'm getting worse than dial up speeds in 2021. That's not an acceptable excuse. Mast contention is the issue I have a decent signal.
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Tim Robson (@chopper602) reported from Hurworth, England@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Paddy (@stobbsmeister) reported from Seaton Carew, England@ThreeUKSupport Always terrible round there.
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ditzy giggly Jo 🧡⚽🧡 (@jorich21) reported@ThreeUKSupport Thanks I've already done that, but when you call the number it doesn't give me an option to make a complaint and that was my query on my tweet Thanks
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Chels’ (@Itsjustchels_) reported@ThreeUKSupport Absolutely abysmal service ordered an iPhone 12 pro on the 7th November.. promised delivery on the 9th December and now pushed back a week and no one has been in contact to make me aware of this.. absolute jokers
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JT (@TheJimmyT82) reported@ThreeUKSupport She has done this twice already! You’ll promise to call her back but never call! We are disgusted. However Iain, we’ll give you a chance. She’s on hold to the complaints team so she might as well do this at the same time!
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Rickski ⛷ (@R1ckski) reported@thisispanos @ThreeUK Can you block further payments to them (like you can tell your bank to cancel all standing orders/ direct debits in their favour).
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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Lu (@LuSchmoo) reported@DoctaDoLil @ThreeUKSupport I meant forward it to7726 on any UK network. This is how these issues can be reported to them.
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Samuel Craig (@WB25274546) reported@ThreeUKSupport Hi. I can't access the 3 app. When I selected to change password it says it is sending me a text and/or email but they never arrive. Can you help?
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Ditzy giggly Jo 🧡⚽🧡 (@jorich21) reported@ThreeUKSupport can you please tell me which option I select to make a complaint on the phone? I appreciate that you're busy, but I'm a key worker with a job to do too and I need this sorting and can't keep hanging on and getting cut off Thanks
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YT: VEE LONDON (@veelondon_) reportedListen @O2 fix your connection. My UNLIMITED data keeps going on and off. I did not leave @ThreeUK for this!