3 (Three) Outage Report in Stockton-on-Tees, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Stockton-on-Tees, England
The most recent 3 (Three) outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Internet | 13 days ago |
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Middlesbrough
|
Internet | 1 month ago |
|
Middlesbrough
|
Total Blackout | 1 month ago |
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Middlesbrough
|
Total Blackout | 2 months ago |
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Middlesbrough
|
Phone | 2 months ago |
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Hartlepool
|
Phone | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Boyley (@boyleyuk) reported from Stainton and Thornton, England@ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three
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Stephanie Breckon (@stephbreckon) reported from Nunthorpe, EnglandConsidering I pay £67 a month for unlimited data the service that @ThreeUK provide is absolutely shocking, I’ll definitely be changing providers when this contract comes to an end! #threeuk
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Tony ⚒🎭 (@TonyHymas) reported from Redcar, England@ThreeUKSupport Yes I spoke to you time and time again. I got left on hold for hours on end, lied to and given every excuse under the sun, until I invoked the consumer act. Then you had to cancel my contract.
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Hannah Mahon (@HannahMahon) reported from Middlesbrough, England@ThreeUKSupport this network down malarkey is getting really on my nerves texts delivering about 20 Times to people... please sort out your bloody network!!!!! Phone. Hasn’t worked since I’ve got it due to network problems due to problems with your mast.
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Yatesy (@Yate5y) reported from Darlington, England@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Hannah Mahon (@HannahMahon) reported from Middlesbrough, England@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Jonathan Peat (@Funstie) reported from Darlington, England@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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D Bromley (@davybromley) reported from Hartlepool, England@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Hannah Mahon (@HannahMahon) reported from Middlesbrough, EnglandCan’t believe I’m paying £55 a month for a phone that doesn’t work because @ThreeUK mast is broken... won’t be fixed for 8-12 months yet have not been offered any other option. Absolute shocking customer service
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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ECW 💭 (@EmmaWhitfield5) reported from Darlington, England@ThreeUKSupport why is my phone not working pls
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Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dibbs (@dibbs1967) reported from Sunderland Bridge, England@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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RussFTL (@randiitog) reported@ThreeUKSupport To add insult to injury, logging on to three and not using the options are was given through e-mail, there's actually cheaper plans available to me, or would be if you hadn't already ignored the one i chose and have me down as not being able to upgrade til next year.
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RussFTL (@randiitog) reported@ThreeUKSupport Well then, tell your bosses you need a bigger team. Try to help your customers rather than screw them Don't fraudulently put them on contracts they didn't choose. Make it easier for your customers to get hold of you with our specialist links.. the list goes on.
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Becky Lou (@BeckyLakey) reported@ThreeUK hi 3! If I have a problem with my phone, how do I get it resolved during lockdown? I'd like to show someone but the shops are closed and I don't really want to send it away. Will be it ok to go to a shop once lockdown over even if the issue is several weeks old then?
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Extraordinary Claims Need Extraordinary Evidence (@CarefulWonderer) reported@ThreeUKSupport my3auth.text.generic.error is still happening on trying to change password by the way. Any help?
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Mosh (@Mosh) reported@ThreeUKSupport Coverage is fine. I'm on Smarty so I know the signal I get is good and I've run a speed test on the 4G signal. Just want to try it in the home with the router. But I can't see how to order it on the website! Just sends me through that loop all the time :(
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HowardCOYS -balesleftpeg (@blp_COYS) reported@ThreeUKSupport I don't have the time for a live chat Maxine, unfortunately. Is there anything that can be done to get a better service in this area?
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Afton Moran (@AftonMoran) reported@ROISINSBRYSON @VodafoneUK If you're switching providers also don't use @ThreeUK had the same problem, tried to leave for months and they kept charging me then said they had no evidence of me trying to leave so couldn't refund 🙄🙄 The greed is sickening especially right now!
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Alex Gkiouzelis (@coolgiou) reported@ThreeUKSupport Phones calls arw erratic , sometimes it works some times it dosent . Voicemail dosent work properly , its been a mess since day one really. And when support try to call me , call diconnects.I've honestly had enough
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TatjanaTB (@alwaysbeTatjana) reported@ThreeUKSupport I don't understand how you can take my money for five months and not just pay it back immediately. And to top it off: your customer supporters try to upsell once the complaint conversation is over. #readtheroom I am sure you are all nice people, but your method is rubbish.
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A. K H A N (@iamAbdulz) reported@virginmedia Why can't you improve your signal? I am sick to death of very low Virgin mobile signals stand around -105 dBm 35 asu and compare to @ThreeUK stands at -86 dBm 54 asu much better than yours? Both Sims in @SamsungMobile S21 Ultra plus .