3 (Three) Outage Report in Shildon, County Durham, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (46%)
-
Total Blackout (33%)
-
Phone (13%)
-
Wi-fi (7%)
-
E-mail (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
-
Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
-
Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
-
Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
-
Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
-
Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
-
Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
-
Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
-
Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
-
Carolyn Newman
(@caznew1) reported
from
Aldbrough, England
@ThreeUK so got up this morning and had WiFi calling in my house - took phone with me outside and came back to ‘no service’. Phone is useless without it as no signal in our village - please get it sorted! Done all usual fixes ....
-
ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
-
Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
-
Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
-
Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
-
⚽️Soph⚽️
(@darlofanatic1) reported
from
Darlington, England
Three Network is horrendous man. No service for a good while! @ThreeUK
-
Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
-
Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
-
Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
-
JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
-
JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
-
Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Yvonne 🫠
(@yyvnnyy) reported
Hey @ThreeUK i dont have signal at all, is your network down at le19 4nt?
-
Jamilah Barry
(@jamilahbarry) reported
Absolutely abhorrent customer services from @ThreeUK. Y’all are taking the mick.
-
Shane Deery
(@25_Deery) reported
Hey @ThreeUKSupport can i check is there any charge for calling 101 police non emergency number on your network as I have looked online & it’s not clear to me as I am just wondering at all. 👍
-
Matt Price
(@nugbot3000) reported
Hi @ThreeUK @ThreeUKSupport when will your maintenance work finish as I have been unable to access the network for 2 days now.
-
Ian Harrison
(@Bigfootbull) reported
@ThreeUK is it possible to leave a contract due to poor service? You 4G signal is garbage. Your 3G signal is better by a long way.
-
Samantha Coles
(@misssamc) reported
Have been with @ThreeUK for 3 days. Have also been on chat to Three suppprt on all of those 3 days with no solutions. Wonder if @VodafoneUK want a customer back… 🤡
-
Diego Fernández (he/him)
(@DiegoFerx2) reported
I have 2 phone contracts with @ThreeUK (sim card only & sim card + phone) and no phone! In your physical shops in London there is no customer service. I have made tons of phone calls but I am still waiting to receive the proof of usage + barring documents @ThreeUKSupport 2/4
-
Cyril Lucas
(@Cyril_Lucas1) reported
@LStankevic5 @ThreeUKSupport I just got the 4G+ broadband 3 days ago as my landlord refuse to allow us to drill any fibre optic in the property. Been trying to get the best signal I could, put the router out at the window sill and only get 1 bar of signal. Network checker states good signal
-
Dan
(@BigSky22222865) reported
Saw an advert that made me laugh. @ThreeUK the fastest network… yeah when it works. Instead use your @VodafoneUK hotspot on your phone instead.
-
In Boehly we doubt
(@KadAh_King) reported
I did a contract with you doesn’t mean you should pull out all the money in my account @ThreeUK. I notified one of your staff to deactivate my account after finishing the contract, he said it’s done, 2 months after, I am still receiving debits and your customer service can’t help