3 (Three) Outage Report in Shildon, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shildon, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Durham |
Phone | |
| Durham |
Internet | |
| Trimdon |
Internet | |
| Darlington |
Total Blackout | |
| Newton Aycliffe |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Carolyn Newman
(@caznew1) reported
from
Aldbrough, England
@ThreeUK so got up this morning and had WiFi calling in my house - took phone with me outside and came back to ‘no service’. Phone is useless without it as no signal in our village - please get it sorted! Done all usual fixes ....
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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⚽️Soph⚽️
(@darlofanatic1) reported
from
Darlington, England
Three Network is horrendous man. No service for a good while! @ThreeUK
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DT Braven
(@dtbraven) reported
@IeuanGough @ThreeUKSupport Still having problems here. Occasionally it seems to come back, but then it's gone again.
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Victoria
(@LadyVictoria03) reported
@ThreeUKSupport I did 2 days ago, they were only able to confirm there is an issue with the mast, they were not able to give me any more information.
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Ollyjoe123
(@ollyjoe123) reported
@ThreeUKSupport Hi good morning. No I’m not getting anything text messages at all. I’m in South American and getting signal is very very difficult. Is there any other way of getting the code?
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A O
(@AO12858090) reported
@ThreeUK what a joke of a network! My sim doesn’t work, you can’t do anything but tell me to wait and I can’t even leave the network because sim needs to be active for that. You also are threatening me with an early termination fee despite the fact you breached the contract
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A O
(@AO12858090) reported
@ThreeUK I have been a customer for 7 years and my sim stopped working so I get a replacement, 3 days later the replacement is not working and your system won’t cancel that sim or let me get a new one in store! What a joke, phone not working and I want to cancel my contract
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Lisa matthews
(@Lisamat22555912) reported
@ThreeUK Is your live chat down? I need to contact someone and can't call.
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Jennifer Elliott
(@Jennife17959914) reported
@ThreeUKSupport Trying to get set up since Tuesday no one can help or give meany infinity on what the problem is been calling daily finally logged a complaint there now - have bought the service just can’t access it thanks for your help
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Ollyjoe123
(@ollyjoe123) reported
@ThreeUK good evening guys. Iv been trying to get into my three app to pay my bill but I can’t get in to my app. It is sending a code to my phone but my sim has no signal so I can’t get the app to unlock. Can you help me please so I can pay my bills thanks
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let’s all continue to uncritically trust halbrand
(@kitpop1871) reported
absolutely legitimately staggered by how ******* shite @ThreeUK's website is. Like it has been engineered to be terrible
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Old Barn Tregonetha
(@oldbarncornwall) reported
@ThreeUK You do a hard credit check when you buy despite payment is upfront. Then report to credit agencies you’ve opened a new account but don’t mention the low value. Result. My credit score plunders down.