3 (Three)

3 (Three) Outage Report in Shildon, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shildon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shildon, County Durham, England 10/31/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

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3 (Three) Issues Reports Near Shildon, England

Latest outage, problems and issue reports in Shildon and nearby locations:

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @kitchh_ @ThreeUK Worse mobile network in the uk

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • darlofanatic1 ⚽️Soph⚽️ (@darlofanatic1) reported from Darlington, England

    Three Network is horrendous man. No service for a good while! @ThreeUK

  • EmmaWhitfield5 ECW 💭 (@EmmaWhitfield5) reported from Darlington, England

    @ThreeUKSupport why is my phone not working pls

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • caznew1 Carolyn Newman (@caznew1) reported from Aldbrough, England

    @ThreeUK so got up this morning and had WiFi calling in my house - took phone with me outside and came back to ‘no service’. Phone is useless without it as no signal in our village - please get it sorted! Done all usual fixes ....

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • Funstie Jonathan Peat (@Funstie) reported from Darlington, England

    @ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

  • tedstercal Tedstercal (@tedstercal) reported from Newton Aycliffe, England

    @ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • stebob1984 Man of Steven \S/ (@stebob1984) reported

    @Rishireacts @1JamesCHELSEA @ThreeUK I haven’t either. Nike kits are awful, much preferred Adidas.

  • ScubaSteve1583 Steven (@ScubaSteve1583) reported

    @ThreeUKSupport I transferred my number to you guys over a week ago but when I'm texting my own number is not sending the text. They are coming through from the number on the SIM card you guys sent me. Help

  • Scrpapt1 German juice😍 CHAMPIONS OF EUROPE💙💙💙🏅🏆👑 (@Scrpapt1) reported

    @ugo_himself @DanielRegha @ThreeUK Chai.. I only feel bad for your parents.

  • johnnybelfast Johnnybelfast (@johnnybelfast) reported

    @Gypsy_Avenger2 @ChelseaFC @ThreeUK Nope. I've never said anywhere that any of that money is clean. I'd be the first person to complain about those sort of investments. You can't turn a blind eye to it just because other people are doing it.

  • BBrownCFCVT MartyByrde (@BBrownCFCVT) reported

    @RobHarris They should immediately be made the main sponsor on the kits and terminate the partnerships with @ThreeUK and @Hyundai permanently

  • ridsreformedd Rids (@ridsreformedd) reported

    @ThreeUK @SamsungUK 70k followers down. You're going in the mud. Hold dat.

  • Olayemmy_007 Olayemi olusanya 🇳🇬(Mickmilez𓃵) (@Olayemmy_007) reported

    @ThreeUK @SamsungUK Crap

  • DonaldEdet9 LoneWalker🦊🦊 (@DonaldEdet9) reported

    @ThreeUK **** off. Please go permanently. Your logo made me hate my own team shirt.

  • JRT0809 Jack (@JRT0809) reported

    @ThreeUK @SamsungUK You literally made the worst business decision👋🏻

  • KuntaTyr Tyr (@KuntaTyr) reported

    @ThreeUK @SamsungUK Nobody is buying that crap