3 (Three) Outage Report in Shildon, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Shildon, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Darlington and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Durham |
||
| Durham |
Internet | |
| Darlington |
Phone | |
| Darlington |
Wi-fi | |
| Bishop Auckland |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Strangely after talking to support and not getting a resolution, we are now connected again. How long before 5g is rolled out to my postcode?
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Shelley Wood
(@shezzabelle123) reported
@ThreeUKSupport The first time was when I took the contract out then twitter support helped. The person who responded to my previous tweet.
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Shazani Jameel
(@shuzkj30) reported
@ThreeUKSupport I don’t expect to make changes over twitter i just want to know why am I not having any response to my email regarding address change since 25th May? Or a tracking id which is required by your customer serv to help me.
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Shazani Jameel
(@shuzkj30) reported
@ThreeUKSupport I’ve been a customer of 3 for sevral years but this is such an awful service. I can’t update my address despite submitting proofs. They expected me to come in person to do this. My friends with other providers have much easier options inc nominating someone. So disappointed!
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mynameisWill
(@KillaBees187) reported
@ThreeUK are there still problems in bristol bs8 area I was told a year ago there were signal issues and my home area is essentially a signal black spot. My phone says 4g full signal but I can’t connect or do anything in that area. SO BAD
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Jag Sandhu
(@JagSandhu92) reported
@ThreeUKSupport I call 333 but everything is automated. It is purposely designed so customers can’t speak to staff. I wanted to change the DD date but I was told to cancel DD etc. At no point was I told I would incur a charge for doing this. Would like a call back to discuss my contract please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Lara! 🐝
(@hum4nl0ve) reported
@ThreeUKSupport hi my signal is awful recently in Cornwall TR area if there any reason for this? Considering changing networks because it is so bad, I rarely am able to use data.
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John Fish
(@johnafish) reported
@ThreeUK "We’re fixing an issue with our network in this area" This message has been up for more than a MONTH. Downloading at ~0.6 mbps, constant timeouts, can't stream music, email is unreliable. I'm paying you for phones and broadband. FIX IT.
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Shelley Wood
(@shezzabelle123) reported
@metalheed @ThreeUKSupport @three, my number still hasn’t transferred over. Is this a three issue or a Vodafone issue??