3 (Three) Outage Report in Shildon, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shildon, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Crook |
Internet | |
| Newton Aycliffe |
Phone | |
| Durham |
Phone | |
| Durham |
Internet | |
| Trimdon |
Internet | |
| Darlington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Since this morning. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Strangely after talking to support and not getting a resolution, we are now connected again. How long before 5g is rolled out to my postcode?
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport real difficulty connecting to data today DL2 2AQ, normally Ok. Makes WFH pretty tough, anything you can do to fix it?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Tim Robson
(@chopper602) reported
from
Hurworth, England
@ThreeUKSupport Had the router for about 12 months. Your tech support couldn't find a problem, but seemed to be keen to go home for 8pm
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Jason H
(@brothheed) reported
from
Sherburn, England
@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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74Green
(@d1974green) reported
@ThreeUK Will you be introducing X65 equipped Home Broadband Routers??? With 2.5GBe Ethernet (or faster). Think @NETGEAR Nighthawk M6 PRO... I would love to test these out, Not that I am unhappy with my Huawei 5G CPE Pro 2 performance but the 1GBe is slow! ;) 🥰
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Nath
(@NathFerguson) reported
@jan2086 @ThreeUK @O2 Exactly I’ve got non existent signal in my town centre and after numerous complaints they don’t seem to care to fix it and now when I complain they just ignore the complaint. They charge enough so they can fix the issue they just choose not to.
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elif hilmioglu🇹🇷🇬🇧
(@elifmiyimben) reported
@ThreeUKSupport Who said that I am not accepting £2 daily charge. ?! I already now that. I said I can not use my ******* data !!!!!!!!! I need you to solve this problem. Since 3 days my actual data is not available. I have done everything in the system. Activated. Still off ! Doesn’t work
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𝒥𝒜$𝒜𝒫
(@jglxn) reported
@ThreeUK you definitely aren’t the UKs fastest network you are actually the slowest and I have no ******* service anywhere
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elif hilmioglu🇹🇷🇬🇧
(@elifmiyimben) reported
@ThreeUKSupport No nothing has changed about my contract. Such and idiot I am that I’ve already extended my contract with three. If I knew this will happen to me I would never do that.
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Fome 🌈
(@fome_xox) reported
@ThreeUK why is your network so impossibly broken throughout all of London? It's like being in the tube constantly.
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Sidney 💙
(@r_torts) reported
@MartinSLewis Have broadband through a mobile network router from @ThreeUK Gave up on BT when Openreach took three months to fix a fallen telegraph pole.
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elif hilmioglu🇹🇷🇬🇧
(@elifmiyimben) reported
@ThreeUKSupport Before I came to Italy I was in France and Switzerland. In both countries it was the same. Nothing has changed. Can someone please call me from your customer service ? This tweeting is tiring too.
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Niamh #IStandWithUkraine
(@MadIrishLass) reported
@ThreeUKSupport A few years and he was in touch yesterday. I can dm you tge details of his account but tge whole issue is that he cannot make or receive calls/texts so will have great difficulty getting in contact with you!
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Chris N
(@Jesterfer) reported
@ThreeUK You were happy enough to lose my three lines when you took full advantage of Lock down to increase my subscription by over 35%.