3 (Three) Outage in Shildon, County Durham, England

@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

@ThreeUKSupport why is my phone not working pls

@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

@kitchh_ @ThreeUK Worse mobile network in the uk

@ThreeUK so got up this morning and had WiFi calling in my house - took phone with me outside and came back to ‘no service’. Phone is useless without it as no signal in our village - please get it sorted! Done all usual fixes ....

Three Network is horrendous man. No service for a good while! @ThreeUK

@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

@pauljohnmccrea @ThreeUK @2dareis2do1882 @O2 Three goes down plenty as well all of them do.

I miss my @ThreeUK contract, had no problems in three years. Switched networks and have had 5 separate issues in a little over 3 weeks! The grass isn’t always greener folks...

@ThreeUK are we going to be lucky enough to see some Apple Watch LTE support anytime soon? Coming on for a year old now and I’m itching to take my watch to the pub while leaving my phone at home haha!

@ThreeUK network coverage at stanmore area specifically (HA7 4LP) is just so bad. And it's been like this for months. I've never enjoyed three network to be very honest

@lealolivas @ThreeUK @ThreeUKSupport Three have gone downhill (imo). They recently closed a number of call centres (in India) and it seems staff working from home are struggling. I've transferred to ViginMobile whose call centres seems to be in the Philippines, and find the service much better.

I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

@ThreeUKSupport hi hope u can help. Why won’t iphone8 set up for Wi-fi calls. All actions completed ok, as your guides, but still charges me...Wi-fi calls not shown top left, plse advise action to resolve. iOS 13.5 payg BT router. Thanks

The signal on @O2 is terrible even in my friend house where it had full 5g signal only got about 10Mbos. @ThreeUK gave bout 30Mbos/ 3g. What's goin O2. Was I wrong 2 switch... I thinkmy home & area isn't the only place. Ur signal is terrible with the fact u have 900mhz spectrum

@ThreeUKSupport I held on chat for half hour today and was told someone was coming shortly and waited and waited nothing ... poor performance I think 🤔

@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

@ThreeUKSupport @ThreeUK Have you guys got a blanketed service problem or is it just in places. I’ve been reading from your replies to people in relation to terrible signal and service. Complacency from @ThreeUK @ThreeUKSupport

@stevebrookstein @ThreeUKSupport I wasted an hour of my life trying to cancel via phone with them last year. Got there in the end after their dubious attempts to make me give up on the cancellation.

@ThreeUK since all your calls are sadly down due to covid 19, and your live chat is too busy, ill communicate on here. You have WRONGFULLY charge my Fiancee twice for his phone bill for the 1 month. We want out money back. Feel free to reply or dm, im here 24/7 😘