3 (Three) Outage Report in Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Durham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Newton Aycliffe, Durham and Gateshead.
City | Problem Type | Report Time |
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Phone | ||
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Internet | ||
Total Blackout | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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AJU - 🌵 (@alltimeanja) reported from Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Bootsy (@19bootsy68) reported from Dunston, England
@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England
@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G
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Tedstercal (@tedstercal) reported from Newton Aycliffe, England
@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".
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Bootsy (@19bootsy68) reported from Dunston, England
@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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Tedstercal (@tedstercal) reported from Sunderland, England
@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Bootsy (@19bootsy68) reported from Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Tedstercal (@tedstercal) reported from Sunderland, England
@ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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AJU - 🌵 (@alltimeanja) reported from Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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JT (@leeds2d) reported from Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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minkewales (@minkewales) reported from Dunston, England
@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Fifield (@jackfifield) reported
@ThreeUK why does my 4G never work as soon as I get to Stratford? Always have to go to settings and change to 3G. Asked a friend who lives in Stratford who is also on Three and he has same issue all the time.
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PureDemonz (@Pure_Demonz) reported
@ThreeUKSupport My contract ended on the 25th of April, I am out of contract still paying £21 months, seriously thinking about looking for another network provider.
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Mike Smith (@Thejackallllll) reported
@ThreeUKSupport How can ur support staff tell me my phone isn't 5g compatible when specs clearly state it is.. They are meant to be clued up
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Kimberly Nichole (@KimNicky) reported
@ThreeUKSupport service has been horrible for days! My wifi and phone is through you guys !!!! I can’t do basic work or send emails!!! What’s going on!??? This is Unacceptable
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Pikejump (@massimauri) reported from Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Jamie. (@itsjamielike) reported
@ThreeUKSupport I am repeatedly getting disconnected from the internet over the last 12 hours, in the CA1 post code area. Website says no issues, I have done a factory reset also.
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T (@ltp1966) reported
@macssafc @ThreeUK I'm thinking the same. Network is not the best . Brand new phone the one we having problem with. I pay a fortune too
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Kirkby (@official_kirkby) reported
@ThreeUKSupport I see. It’s somewhat misleading. Do we have a date for apple watch support?
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Kirkby (@official_kirkby) reported
@ThreeUKSupport Bare in mind you’ve been promising such support for the last 2 years now it’s getting a bit tiring. Your competitors have done it.
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David Wiggins (@dmwiggins) reported
@ThreeUKSupport I called two weeks ago (Friday 8 July). The gentleman told me that he couldnt talk to me as I didn’t know my “PIN” (which I never remember setting in the first place). I emailed ID to “proofs (at) 3mail” that same day requesting help and it’s been radio silence since.