3 (Three) Outage in Durham, England

@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

@ThreeUKSupport very very poor service

@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

@ThreeUKSupport Ironically I can’t contact Three when I am without signal 🙃 When I’ve called later or gone in to stores to raise the issue, I am told I have good signal. Which is 100% not the case!

Why doesn’t @ThreeUK work in most places. Fix up

@jokeoil @ThreeUKSupport Hello, please add a photo description with a transcription of the text for me to work out what the text says and then I may be able to help in some ways. If I can’t, sending Apple support a direct message through Twitter might also be a good idea.

I endured @ThreeUK for 9 years. Their UK service was terrible but their #feelathome service kinda made up for it. Now that’s gone I’ve left with three lines to @EE , Why didn’t I do that sooner, I can now get a signal. Why would anyone put up with @ThreeUK terrible coverage.

@ThreeUK hello are you able to tell me when you will get the galaxy Flip3 back in stock in 256gb. No one seems to be able to tell me when you will get them back in stock. They have them at O2 but don't really want to switch because of stock supply issue with the phone I want

Embarrassing @ThreeUK new phone and absolutely no signal in the middle of my city. I cannot wait to leave

@ThreeUKSupport Thanks Mark NG area, I have been all over today and nothing! I’ve had enough of 3’s poor signal and where I live in NG12 5ND it is just shocking!

@ThreeUKSupport I have forgotten my password and am locked out if the online account and cannot get help over the phone either as I have forgotten the password and do not have access to the mobile phone for them to text to.

@ThreeUK totally rubbish signal in the NG area today - no 3G or 4G! I’ve been a customer for years (2 phones) but I won’t be renewing when it’s up for renewal - fed up of all my mates etc doing anything they want on O2/EE while I look on. Has been this way for a while with 3

@ThreeUK hi three. What is the process of leaving the network? I can't get signal at work or at home so I am done at this stage.