3 (Three) Outage Report in Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Durham, England
The most recent 3 (Three) outage reports came from the following cities: Chester-le-Street and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Crook |
Internet | |
| Gateshead |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Bootsy
(@19bootsy68) reported
from
Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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minkewales
(@minkewales) reported
from
Dunston, England
@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Perundul
(@perundul) reported
@ThreeUK Wow didn't know people had issues with this even back then. You incompetent ******* morons
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Starscream
(@1982Starscream) reported
@ThreeUKSupport Speed won't go above 30 mpbs but with ping at 984 I literally can't do anything with it. As I say tested on multiple routers and friends all getting 800 mbps down on same connection.
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Patra Fairclough
(@patraNW) reported
Customer loyalty counts for nothing at @ThreeUK Black Friday deal for new customer - S22 for £27.50 per month - for upgrades it is £36.00 per month! 🤬🤬 Give us something for staying!!!
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Diego ********* 🪴
(@theforceofKozma) reported
@ThreeUK Leaving Three due to the poor service & attempts by customer services to mislead. Rang up with query. Then given the usual, "You can get an upgrade good customer rubbish". Was advised I could get S22 signing a new contract. Was then told no sir, you are having 2 contracts???
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G Bonson
(@balkanika98) reported
@ThreeUK hey, why don’t I have signal anywhere in NE London? (Several E postcodes). It’s to the point where I can’t work out when my bus is coming because there is zero signal
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Holly Brooks
(@hollybrooks0527) reported
@ThreeUKSupport 3 days and I haven't been able to get through to your customer service chat as it just says try later and the phone line has been hours on hold every day!!
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Paul
(@paulhayward200) reported
@ThreeUK Well after 6 years with 3, my wife is moving to another more competitive network. Three just getting to expensive for even the basics .
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LegendKiller2k ™⚪
(@legendkiller2k8) reported
As it's on offer for £10p/m for unlimited 5g broadband plus a mifi hub for 6 months then only £20 afterwards i decided to get the @ThreeUK broadband as a back up option as you never know when your broadband will go down.
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AkebajeJesu
(@adepeju2000) reported
@ThreeUKSupport keep getting spam calls every 5-10 mins from different numbers, please help! How do I enable spam protection 😔
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Blondie2022
(@Blondie20221) reported
@ThreeUKSupport Forget it. I’ve sorted it now. Will be leaving 3 when I get back to the Uk. Along with all of my family. Terrible customer service.