3 (Three)

3 (Three) Outage in Durham, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Durham, England

3 (Three) Outage Chart in Durham, England 09/23/2020 05:40

September 23: Problems at 3 (Three)

3 (Three) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 48.35% Internet
  • Phone 27.63% Phone
  • Total Blackout 10.36% Total Blackout
  • Wi-fi 7.38% Wi-fi
  • E-mail 5.34% E-mail
  • TV .94% TV

3 (Three) Outage Map Near Durham, England

The most recent outage reports and issues originated from Sunderland, Hesleden, Gateshead, Durham, Consett, Chester-le-Street, Peterlee and Washington.

United KingdomSunderland Phone
United KingdomHesleden Internet
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomDurham Phone
United KingdomSunderland Phone

3 (Three) in Durham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:
  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • AliPhillips_89 Alicia Phillips (@AliPhillips_89) reported

    @ThreeUKSupport I have managed to speak to someone on live chat this morning who have passed the issue over to samsung. Who have passed the issue to their repair services who have passed the issue back to yourselves as my phone is in warranty. ABSOLUTE JOKE of a company

  • Illumina70 Richard Shepherd (@Illumina70) reported

    @ThreeUKSupport Thank you for responding No one mentioned the broken equipment before in CR0. Se22 I am constatntly switching between 3g and 4g to try to get some stability 3g is slightly better but not by much! I have had nothing but apologies offered of late which isnt much good :(

  • ohmz Omar used clever tweet... It's not very effective (@ohmz) reported

    @ThreeUK Any news on when you are going to support esims and the Apple watch?

  • Straightouttas3 Straightouttasmoggy (@Straightouttas3) reported

    @ThreeUKSupport Thank you for your update. To update from my end, my situation has gotten worse, as my 4G has disappeared altogether, now puttering along on 3G, barely. Please help.

  • noelpadgaonkar Noel Padgaonkar (@noelpadgaonkar) reported from Solihull, England

    Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

  • memonamadi Memona Madi (@memonamadi) reported

    @ThreeUK providing the worst customer service I have ever experienced. Trying to get a refund is mission impossible and let's not talk about how unhelpful the call center agents are!

  • unai_k2 Unai K (@unai_k2) reported

    @ThreeUK internet down since yesterday?

  • orangeskyline spontaneous (@orangeskyline) reported

    @ThreeUKSupport Issue after issue problems after problems always, it’s not good service I pay for at all phone call after phone call. #notgettinganywhere 🤯

  • lynnpolkey Lynn (@lynnpolkey) reported

    @ThreeUK hi - when calling my partner I’m getting the message “You’ve dialled an incorrect number” - which is an error as the number is correct! Is there a network issue?

  • SamBlackpoolFc Sam Nunnerley (@SamBlackpoolFc) reported

    @ThreeUKSupport It’s been a catalogue of errors Chris which I’m hoping the Jiffy bag turns up as promised so I can return the handset and move on from three.