3 (Three) Outage Report in Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Crook and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Crook |
Internet | |
| Gateshead |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Gateshead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Toe Knee
(@TonyBrownKnows) reported
@ThreeUKSupport Since going "public" with this, I got through to a help desk who seemed to care.... Yesterday they said they would follow this up and get a solution... as yet I have heard nothing but he did say it may take a few days. Keeping this thread public
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(((foxache
(@foxacheUK) reported
FFS @ThreeUK, lose the multiple CAPTCHAs on signing in to a/c. It's a PITA, and discriminatory. Just NoCAPTCHA it, or email/SMS 2FA, or require me to harm a human or, through inaction, allow a human to come to harm. I don't care. Just lose the CAPTCHA, or lose a customer.
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cfc
(@zeeamg45) reported
@OliviaBuzaglo @ThreeUK Shame when people are suffering out there . We should always endeavour and try to help those who are less fortunate
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StephenBillingtonfan
(@SBillingtonfan) reported
@ThreeUKSupport Hi, any reason why my texts aren't sending? I've got unlimited texts so I know thats not the issue
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Reggie 🇫🇷
(@AcMreggie) reported
@TheGrandDam @ThreeUK @nikefootball I'm sorry but the kit is so bad bro no way out of that one
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Keith Alan Dunne
(@KeithAlanDunne) reported
Thanks for sorting my enquiry out a little earlier @ThreeUK. Everything explained within the hour. Do pass on my sincere gratitude to the agent that dealt with me. Can’t wait to get my new phone next Wednesday. #iPhone11. From a happy customer.
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport I’m seeing reasonable download speeds on my 5G modem, but very poor upload speeds of only 2% of the download. london N19
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April
(@Aprilshack) reported
@Emma_Dawson1 @ThreeUKSupport @ThreeUK The issue was sorted?
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Grumpinho
(@kbetteley) reported
@ThreeUK Having a weird problem when dialling UK numbers (I'm currently abroad). It's connecting to a wrong number, who appears to be able to hear a different conversation than the one I'm having with them.
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Vicky H.
(@Vicky70912901) reported
@ThreeUK pass the buck tell you call @ThreeUKSupport re account that Finnish 19th of June they said we never called but after the 4 th call handler, he said he could see we called... Liars. They grind you down deliberately, cut you off. This is not customer service !!!